Regali Villa Canggu

Unfortunately, we weren’t very happy with our stay at Regali Villa and actually ended up cutting it short and checking out 5 days early (after having stayed there for 5 days). The pictures on hotels.com aren’t very new so the hotel looks a lot more worn down and really needs a face lift. The roof isn’t completely sealed/closed and the doors don’t close completely, so we had a few animals in the room. The small gekkos are fine, but the big one in the ceiling, as well as a frog, was just too much for us. We were prepared for animals and insects being outside, but not being able to close the door (or the roof) made us feel like we weren’t “safe” from animals and insects anywhere. Despite the food not being what is showed here on the website, it was still quite good - the coffee especially! This might just be me, but having the toilet be behind a see through door or even no door at all was also a bit out of my comfort zone. I will say that the staff was great though - they were very nice and tried their best to help in any way they could. For example, they helped us switch rooms in the middle of the night when there was a weird scratching sound in the ceiling + a gekko, which we really appreciated! And they removed animals and cleaned anytime we called! They were also very helpful, understanding and sweet when we wanted to check out early and requested a refund! So I really have no complaints about the (very sweet) staff.

Nice pool villa, breakfast was served in the villa which was nice. Some critters will be there in outdoor parts of course but at least not many in the bedroom which is not a guarantee in Bali. Looks like it's in the middle of nowhere when you get there but you can easily walk to Echo beach

As soon as I walk in there’s a bunch of lizards and spider webs everywhere, it was dirty and disgusting. I’m not usually a strong judgmental person but this was just nasty and it was the 2 bedroom suit too so it should’ve been somewhat nice. I then tell them I can’t stay I’m going somewhere else and they apologize and say I can get a full refund and they will process it. I contact Expedia and they completely stop answering so I never got my refund for this terrible terrible dirty disgusting place. Worst hotel I’ve ever seen in my life and I’m not exaggerating it.

Great to have your own space and pool, the accommodation is starting to date and needs minor repairs or updates but is good if you’re after getting away from resorts. Staff were friendly and helpful but didn’t have local knowledge for food or to organise tours. The rooms were cleaned daily and again the staff were friendly and professional. Food choices in the villas is restricted, but there are a number of good places for food all around, just takes some discovering.

The private pool wasn’t cleaned and we didn’t use it