Maison en bord de mer 4 chambres Salvo Sandcastle * Jacuzzi

The hot-tub was horrifyingly dirty. Upon arrival we found it with brown green water that smelled like rotting feet. For anyone looking at this listing you will see that the hot tub is an essential part of the property and heavily advertised. When going to the outer banks, this feature is essential when the ocean is often cold and rough. Finding the hot tub in this condition was devastating to me and my family and no one had any interest in getting in it even after it was cleaned. Although the property owner had a cleaner come out the following morning, and they did a thorough job, the experience was lost. The cleaner themselves were stunned by how bad it was and said we had “every right to be pissed” Where it gets worse is that the property owner only offered a 190 refund for this situation and then retracted that offer after I contacted VRBO with a complaint. Not only did we loose the experience but I got drug through a multi-week communication about this. What was supposed to be a vacation turned into pure stress. Beyond all of this, my daughters found a half burnt cigar but on the porch, drink and food trash that had been thrown off the balcony into the bushes, an entrance through the bushes to go to the beach that you had to bend over to four feet to go through, the property was listed as no pets on VRBO but there were dog bowls, pet welcome signs and pet fur on the furniture. We were fooled by the shiny photos of this property and regret staying here.

Great location, loved being on the beach. House in desperate need of upkeep. Most important lots of steps, we are in our 70’s, we had no problem doing steps, it was just getting our luggage and food up all the steps!! Either only pack really light weight bags or get place fewer steps. The view was amazing, sunrises were spectacular, but as expected being on the ocean in salt water everything in rough shape. Easy dealing with and being able to contact host, responded quickly. Loved the area…

It was a great place it was clean and very close to the beach!

It was nice, clean, you can see the ocean.

The host was great and location/views were second to none.