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Excelsior Hotel Ernst am Dom

412 $

/ Nacht

Ø-Preis November

Excelsior Hotel Ernst am Dom - Image 1

Excelsior Hotel Ernst am Dom - Zimmer

Excelsior Hotel Ernst am Dom - Zimmer

Excelsior Hotel Ernst am Dom - Restaurant

Excelsior Hotel Ernst am Dom - Badezimmer

Preise für Excelsior Hotel Ernst am Dom

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412 $

/ Nacht

Ø-Preis November

Monatliche Durchschnittspreise

Bei Excelsior Hotel Ernst am Dom ist Januar mit durchschnittlich 299 $ pro Nacht der günstigste Monat und Oktober mit 474 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Excelsior Hotel Ernst am Dom nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	299 $
Februar	401 $
März	382 $
April	335 $
Mai	315 $
Juni	351 $
Juli	300 $
August	389 $
September	366 $
Oktober	474 $
November	412 $
Dezember	433 $

Am teuersten: Oktober (ca. 474 $)

Am günstigsten: Januar (ca. 299 $)

Über diese Unterkunft

Zahlreiche Freizeiteinrichtungen (z. B. Sauna und Fitnessmöglichkeiten) lassen keine Langeweile aufkommen. Dieses Hotel bietet auch kostenloses WLAN, ein Concierge-Service und Einkaufsmöglichkeiten.

Annehmlichkeiten

Zahlreiche Freizeiteinrichtungen (z. B. Sauna und Fitnessmöglichkeiten) lassen keine Langeweile aufkommen. Dieses Hotel bietet auch kostenloses WLAN, ein Concierge-Service und Einkaufsmöglichkeiten.

Services der Unterkunft

Zum Angebot gehören ein kostenloser Internetzugang per Kabel, ein Businesscenter und ein Limousinenservice. Wenn du eine Veranstaltung in Köln planst, ist dieses Hotel eine gute Wahl, denn zu den 4499 Quadratfuß (418 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und 6 Tagungsräume. Ein Abholservice vom Bahnhof (rund um die Uhr) wird kostenlos angeboten. Außerdem findet sich Folgendes vor Ort: Parken ohne Service (kostenpflichtig).

Gastronomie

Iss einen Happen im Hanse Stube, einem der 2 Restaurants dieses Hotels, oder mach es dir in deinem Zimmer gemütlich und nutz den Zimmerservice (rund um die Uhr). Lass deinen Tag bei einem Drink an der Bar/Lounge ausklingen. Gegen Gebühr wird täglich von 06:30 Uhr bis 11:00 Uhr ein Frühstücksbuffet angeboten.

Zimmer

Fühl dich in den 133 Zimmern, die individuell ausgestattet sind und Tablet-PCs und kostenlose Minibar bieten, wie zu Hause. Der Internetzugang per Kabel und WLAN ist kostenfrei und Flachbildfernseher mit Satellitenempfang sorgen für gute Unterhaltung. Es gibt eigene Badezimmer, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Telefone ebenso wie Safes in Laptop-Größe und Schreibtische.

Lage

Excelsior Hotel Ernst am Dom besticht durch eine zentrale Lage in Köln, nur wenige Schritte von Kölner Dom und eine 5-minütige Fahrt von Lanxess Arena entfernt. Dieses Hotel für Familien ist 23,3 km von Phantasialand und 3,9 km von Koelnmesse entfernt.

In der Nähe

Hohe Straße(0.1 Meilen)
Kölner Dom(0.1 Meilen)
Museum für Angewandte Kunst(0.2 Meilen)
Museum Ludwig(0.2 Meilen)
Wallrafplatz(0.2 Meilen)
Musical Dome(0.2 Meilen)
Römisch-Germanisches Museum(0.3 Meilen)
Foto-Museum Agfa Foto-Historama(0.3 Meilen)
Kölner Stadtmuseum(0.3 Meilen)
Kolumba(0.3 Meilen)
Hohenzollernbrücke(0.3 Meilen)
NS-Dokumentationszentrum der Stadt Köln(0.3 Meilen)
Kölner Philharmonie(0.3 Meilen)
Alter Markt(0.3 Meilen)
Kirche St. Ursula(0.3 Meilen)
Flughafen Köln-Bonn (CGN)(9.6 Meilen)
Flughafen Düsseldorf Intl. (DUS)(38.1 Meilen)
Flughafen Düsseldorf - Mönchengladbach (MGL)(37.2 Meilen)

Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Business-Center
Zimmerservice
Parkservice

Lage

Domplatz / Trankgasse 1-5, Köln, Nordrhein-Westfalen, Deutschland

Hohe Straße (0.1 Meilen)

Kölner Dom (0.1 Meilen)

Museum für Angewandte Kunst (0.2 Meilen)

Museum Ludwig (0.2 Meilen)

Wallrafplatz (0.2 Meilen)

Musical Dome (0.2 Meilen)

Zimmeroptionen

7

Suite

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 3 Personen

592 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

7

Junior-Suite

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 2 Personen

430 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Deluxe-Zimmer

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 3 Personen

356 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

5

Classic-Doppelzimmer

Zimmerdetails

1 Französisches Doppelbett

Für bis zu 3 Personen

269 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Executive-Suite

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 3 Personen

645 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

4

Classic-Einzelzimmer

Zimmerdetails

1 Einzelbett

172 ft²

WLAN (kostenlos)

Separates Wohnzimmer

Eigenes Bad

7

Suite (Excelsior)

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 3 Personen

861 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

7

Suite (Cathedral View)

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 3 Personen

538 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

7

Deluxe-Zimmer (Grand)

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 3 Personen

344 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

5

Superior-Zimmer (Grand)

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 2 Personen

322 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

Gästebewertungen zu Excelsior Hotel Ernst am Dom

9.3

Hervorragend

Basierend auf 1.002 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

26%

Paare

40%

Familien

19%

Gruppen

6%

Alleinreisende

6%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Im Excelsior Hotel Ernst am Dom loben Reisende durchweg die unschlagbare Lage direkt neben dem Kölner Dom und dem Bahnhof, die klassisch luxuriöse Atmosphäre und das professionelle, freundliche Personal. Einige wenige bemängeln veraltete Details sowie gelegentliche Service- oder Ausstattungsfehler.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

Im Excelsior Hotel Ernst am Dom loben Reisende durchweg die unschlagbare Lage direkt neben dem Kölner Dom und dem Bahnhof, die klassisch luxuriöse Atmosphäre und das professionelle, freundliche Personal. Einige wenige bemängeln veraltete Details sowie gelegentliche Service- oder Ausstattungsfehler.

Die Zimmer werden generell als komfortabel und oft geräumig beschrieben, wobei einige einen beeindruckenden Blick auf den Dom bieten. Eine Minderheit erwähnt kleinere oder veraltete Zimmer. Das gastronomische Angebot wird sehr positiv bewertet, von einem umfangreichen Frühstücksbuffet bis hin zu angesehenen Restaurants und einer gemütlichen Bar, wobei gelegentlich langsamer Service oder ein enttäuschendes Frühstück erwähnt werden. Insgesamt eignet es sich für Gäste, die ein raffiniertes Grandhotel-Erlebnis suchen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Mehrere hoteleigene Restaurants und eine beliebte Bar werden häufig gelobt. Der Valet-Parkservice ist hilfreich, obwohl einige Gäste berichten, dass die Anfahrt und das Parken mit dem Auto schwierig sein können.

Ähnliche Gästebewertungen

10

Janet

1. Jan. 2025

·

Aufenthalt für 2 Nächte

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Grant

16. Nov. 2023

·

Aufenthalt für 3 Nächte

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Steve

29. Okt. 2024

·

Aufenthalt für 3 Nächte

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

10

RICHARD

13. Dez. 2023

·

Aufenthalt für 2 Nächte

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

10

Anne

5. Dez. 2023

·

Aufenthalt für 2 Nächte

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

10

Elisabeth F

9. Juni 2024

·

Aufenthalt für eine Nacht

Very nice stay in a very central location with excellent parking. We will be back.

Very nice stay in a very central location with excellent parking. We will be back.

10

Vant

2. Dez. 2024

·

Aufenthalt für eine Nacht

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

8

Lesley

11. Sept. 2023

·

Aufenthalt für eine Nacht

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

10

Lisa

26. Sept. 2024

·

Aufenthalt für eine Nacht

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

10

Denise

25. Nov. 2024

·

Aufenthalt für 4 Nächte

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit ist durchweg hoch, wobei viele die Zimmer und Gemeinschaftsbereiche als makellos und gepflegt beschreiben. Einige wenige weisen auf veraltete Elemente oder Abnutzungserscheinungen in einigen Zimmern hin.

Ähnliche Gästebewertungen

10

michael

24. Mai 2023

·

Aufenthalt für eine Nacht

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

10

Warren

17. Okt. 2025

·

Aufenthalt für eine Nacht

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Kelly

25. März 2025

·

Aufenthalt für 2 Nächte

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

8

Judy

1. Apr. 2024

·

Aufenthalt für 3 Nächte

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

10

valentindan

8. Juni 2025

·

Aufenthalt für eine Nacht

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

10

Jayne

3. Nov. 2025

·

Aufenthalt für 2 Nächte

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

8

Sani

6. Juni 2025

·

Aufenthalt für eine Nacht

Dated. Good service. Good location.

Dated. Good service. Good location.

10

Suddhasil

7. Dez. 2025

·

Aufenthalt für 2 Nächte

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Lucas

11. März 2026

·

Aufenthalt für 2 Nächte

Clean room, great staff, beautiful restaurant.

Clean room, great staff, beautiful restaurant.

10

Cigdem

1. Juli 2023

·

Aufenthalt für 3 Nächte

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Viele Zimmer sind komfortabel und oft geräumig, wobei einige einen beeindruckenden Blick auf den Dom bieten. Eine Minderheit erwähnt kleinere oder veraltete Zimmer.

Ähnliche Gästebewertungen

10

Anne

12. Dez. 2024

·

Aufenthalt für 2 Nächte

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

10

gena

6. Dez. 2025

·

Aufenthalt für 3 Nächte

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Suzanne

8. Dez. 2023

·

Aufenthalt für 2 Nächte

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

10

Grant

16. Nov. 2023

·

Aufenthalt für 3 Nächte

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Jayne

3. Nov. 2025

·

Aufenthalt für 2 Nächte

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

2

Leeora

28. Dez. 2025

·

Aufenthalt für 4 Nächte

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

8

Tammy

9. Dez. 2024

·

Aufenthalt für eine Nacht

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

6

David

8. Dez. 2025

·

Aufenthalt für 2 Nächte

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

10

Suddhasil

7. Dez. 2025

·

Aufenthalt für 2 Nächte

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Pooja

28. März 2024

·

Aufenthalt für eine Nacht

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service ist herausragend und wird häufig als professionell, aufmerksam und herzlich beschrieben. Einzelne Kritikpunkte beziehen sich auf langsamen Restaurant-Service, uneinheitliche Empfehlungen der Rezeption oder schlechte Interaktionen beim Check-in oder bei Upgrades.

Ähnliche Gästebewertungen

10

Warren

17. Okt. 2025

·

Aufenthalt für eine Nacht

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Paul

23. Nov. 2025

·

Aufenthalt für 3 Nächte

Great service! Will stay again!!

Great service! Will stay again!!

8

jerzy

16. Aug. 2024

·

Aufenthalt für 3 Nächte

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

Linda

5. Aug. 2025

·

Aufenthalt für 2 Nächte

All staff were superb. Welcoming, efficient and nothing too much trouble.

All staff were superb. Welcoming, efficient and nothing too much trouble.

10

Andreas

26. Jan. 2026

·

Aufenthalt für 2 Nächte

Das Personal war spitze!

Das Personal war spitze!

2

Leeora

28. Dez. 2025

·

Aufenthalt für 4 Nächte

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

KEITH

14. Dez. 2024

·

Aufenthalt für eine Nacht

Absolute first class service. Nothing is too much trouble, staff are truly professional.

Absolute first class service. Nothing is too much trouble, staff are truly professional.

10

Rachel

2. Feb. 2026

·

Aufenthalt für eine Nacht

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Christopher

25. Dez. 2024

·

Aufenthalt für 3 Nächte

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

6

Laura

13. Nov. 2023

·

Aufenthalt für 2 Nächte

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

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Lage

Ausgezeichnete zentrale Lage direkt am Dom und nur wenige Minuten vom Hauptbahnhof entfernt, ideal für Sehenswürdigkeiten und Märkte. Gut mit dem Zug erreichbar; einigen Gästen fiel die Anfahrt mit dem Auto schwer.

Ähnliche Gästebewertungen

10

gena

6. Dez. 2025

·

Aufenthalt für 3 Nächte

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Mark Richard

10. Aug. 2024

·

Aufenthalt für 3 Nächte

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

10

John

22. Okt. 2025

·

Aufenthalt für 3 Nächte

Excellent Hotel with very good location

Excellent Hotel with very good location

10

Heidi

10. Sept. 2025

·

Aufenthalt für 4 Nächte

It was the perfect distance to the legendary Cologne Cathedral

It was the perfect distance to the legendary Cologne Cathedral

2

Leeora

28. Dez. 2025

·

Aufenthalt für 4 Nächte

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

Claudia

1. Okt. 2025

·

Aufenthalt für eine Nacht

Great location. Helpful staff.

Great location. Helpful staff.

10

Alexander

6. Sept. 2025

·

Aufenthalt für eine Nacht

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

10

Robert

2. Juli 2024

·

Aufenthalt für 4 Nächte

Just next to the Railway station very convenient for shopping.

Just next to the Railway station very convenient for shopping.

10

Lynda

15. Dez. 2023

·

Aufenthalt für 5 Nächte

Perfect location by the train station and across the street from the cathedral.

Perfect location by the train station and across the street from the cathedral.

10

Alistair

5. Dez. 2023

·

Aufenthalt für 3 Nächte

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

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Gastronomie

Das Frühstück wird für seine Qualität und Vielfalt sehr gelobt, und die hoteleigenen Restaurants erhalten positive Bewertungen neben einer gemütlichen Bar. Einige fanden das Frühstück enttäuschend oder teuer, und der Restaurantservice kann manchmal langsam sein.

Ähnliche Gästebewertungen

10

Lynne

15. Dez. 2024

·

Aufenthalt für 3 Nächte

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

10

Janet

1. Jan. 2025

·

Aufenthalt für 2 Nächte

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Francisco

17. Okt. 2024

·

Aufenthalt für 2 Nächte

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

8

jerzy

16. Aug. 2024

·

Aufenthalt für 3 Nächte

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

David

2. Jan. 2024

·

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

10

Jule

11. Juni 2024

·

Aufenthalt für 2 Nächte

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

10

Vant

2. Dez. 2024

·

Aufenthalt für eine Nacht

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

10

Rachel

2. Feb. 2026

·

Aufenthalt für eine Nacht

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Johann

28. Sept. 2022

·

Aufenthalt für 2 Nächte

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

10

Cigdem

1. Juli 2023

·

Aufenthalt für 3 Nächte

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

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10

Heinz-Hermann

11. Aug. 2026

·

Aufenthalt für 2 Nächte

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

10

Jutta

21. Mai 2026

·

Aufenthalt für eine Nacht

Alles bestens!

Alles bestens!

10

Andreas

26. Jan. 2026

·

Aufenthalt für 2 Nächte

Das Personal war spitze!

Das Personal war spitze!

10

silke

19. Dez. 2025

·

Aufenthalt für eine Nacht

Alles perfekt, die Lage, das Personal die Ausstattung…..

Alles perfekt, die Lage, das Personal die Ausstattung…..

10

Roger

19. Sept. 2025

·

Aufenthalt für 2 Nächte

Wir hatten einen einen super Aufenthalt und das personal ist vom ersten bis zum letzten Moment unglaublich engagiert und nett. Danke, wir kommen sicher wieder!

Wir hatten einen einen super Aufenthalt und das personal ist vom ersten bis zum letzten Moment unglaublich engagiert und nett. Danke, wir kommen sicher wieder!

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 05:30

Bis 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

November 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1	2	3	4	5	6	7 $639
8 $334	9 $354	10 $399	11 $400	12 $331	13 $314	14 $444
15 $319	16 $561	17 $473	18 $489	19 $485	20 $528	21 $606
22 $532	23 $458	24 $548	25 $551	26 $546	27 $643	28 $648
29 $658	30 $592

Dezember 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Es wird ein Transferservice vom Bahnhof angeboten (eventuell gegen Gebühr). Bitte teile der Unterkunft dazu vor der Anreise deine Ankunftszeit mit. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten und Bargeld.
Bargeldlose Transaktionen sind verfügbar
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet

Für Massageanwendungen sind Voranmeldungen erforderlich. Bitte setze dich dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
Kinder bis zu 12 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
Kontaktloser Check-out ist verfügbar.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).

Aufpreis für das Frühstücksbuffet: ca. 54 EUR pro Person
Gebühr für den Flughafentransfer: 65.00 EUR pro Fahrzeug (Einzelfahrkarte)
Parken ohne Parkservice: 35 EUR pro Tag
Parken mit Parkservice: 35 EUR pro Tag (Pauschalgebühr)
Gebühr für Haustiere: 55 EUR pro Haustier, pro Nacht
Assistenztiere sind von den Gebühren ausgenommen
Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Nutzungsgebühr für das Zusatzbett: 120.0 EUR pro Nacht

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.