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Excelsior Hotel Ernst am Dom

367 US$

/ noche

Promedio para septiembre

Excelsior Hotel Ernst am Dom - Image 1

Excelsior Hotel Ernst am Dom - Habitación

Excelsior Hotel Ernst am Dom - Habitación

Excelsior Hotel Ernst am Dom - Restaurante

Excelsior Hotel Ernst am Dom - Baño

Precios para Excelsior Hotel Ernst am Dom

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367 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Excelsior Hotel Ernst am Dom, los precios por noche son de 299 US$ de media en el mes más barato (enero) y de 474 US$ en el mes más caro (octubre), según los últimos 12 meses.

Precio medio por noche en Excelsior Hotel Ernst am Dom por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	299 US$
febrero	401 US$
marzo	382 US$
abril	335 US$
mayo	315 US$
junio	351 US$
julio	300 US$
agosto	387 US$
septiembre	367 US$
octubre	474 US$
noviembre	412 US$
diciembre	433 US$

Más caro: octubre (aprox. 474 US$)

Más barato: enero (aprox. 299 US$)

Acerca de esta propiedad

Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen sauna y gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y tiendas en el alojamiento.

Servicios

Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen sauna y gimnasio. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y tiendas en el alojamiento.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, un centro de negocios y un servicio de limusina o coche con chófer a tu disposición. ¿Estás organizando un evento en Colonia? En este hotel tienes a tu disposición 418 metros cuadrados de espacio con zona para conferencias y 6 salas de reuniones. Se ofrece servicio de transporte desde la estación de tren gratuito disponible 24 horas, así como un aparcamiento sin asistencia (de pago).

Comida

Come algo en Hanse Stube, uno de los 2 restaurantes de este hotel, o simplemente llama al servicio de habitaciones las 24 horas. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno bufé todos los días de 06:30 a 11:00 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 133 habitaciones con decoraciones diferentes, equipadas con tableta y artículos del minibar gratis. Para los momentos de ocio, tendrás una televisión de pantalla plana con canales por satélite y conexión a Internet por cable y wifi gratis. El baño privado está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.

Ubicación

Si decides alojarte en Excelsior Hotel Ernst am Dom, disfrutarás de una fantástica ubicación en el centro de Colonia, a unos pasos de Catedral de Colonia y a solo cinco minutos en coche de Pabellón multiusos LANXESS Arena. Además, este hotel para familias se encuentra a 23,3 km de Parque temático Phantasialand y a 3,9 km de Recinto de la Feria de Colonia.

Qué hay cerca

Hohe Strasse(0.1 millas)
Catedral de Colonia(0.1 millas)
Fuente Heinzelmännchenbrunnen(0.2 millas)
Museo Ludwig(0.2 millas)
Wallrafplatz(0.2 millas)
Musical Dome(0.2 millas)
Museo Romano-Germánico(0.3 millas)
Museo de Fotografía Agfa Foto-Historama(0.3 millas)
Museo de la Ciudad de Colonia(0.3 millas)
Museo Kolumba(0.3 millas)
Puente de Hohenzollern(0.3 millas)
Centro de Documentación sobre el Nacionalsocialismo(0.3 millas)
Filarmónica de Colonia(0.3 millas)
Mercado antiguo(0.3 millas)
Iglesia de Santa Úrsula(0.3 millas)
Aeropuerto de Colonia - Bonn (CGN)(9.6 millas)
Aeropuerto Internacional de Düsseldorf (DUS)(38.1 millas)
Aeropuerto de Düsseldorf-Mönchengladbach (MGL)(37.2 millas)

Aparcamiento
Traslados al aeropuerto
Restaurante
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches

Ubicación

Domplatz / Trankgasse 1-5, Colonia, Renania del Norte-Westfalia, Alemania

Hohe Strasse (0.1 millas)

Catedral de Colonia (0.1 millas)

Fuente Heinzelmännchenbrunnen (0.2 millas)

Museo Ludwig (0.2 millas)

Wallrafplatz (0.2 millas)

Musical Dome (0.2 millas)

Más información sobre la ubicación

Opciones de habitación

7

Suite

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

592 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

7

Suite junior

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

430 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

6

Habitación Deluxe

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

356 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

5

Habitación clásica doble

Detalles de la oferta

1 Cama Doble

Capacidad: 3

269 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

6

Suite ejecutiva

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

645 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

4

Habitación individual clásica

Detalles de la oferta

1 Cama Individual

172 ft²

Conexión Wi-Fi (gratuita)

Sala de estar independiente

Baño privado

7

Suite (Excelsior)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

861 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

7

Suite (Cathedral View)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

538 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

7

Habitación Deluxe (Grand)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

344 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

5

Habitación superior (Grand)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

322 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

Reseñas de los huéspedes sobre Excelsior Hotel Ernst am Dom

9.3

Genial

Basado en 1000 comentarios verificados

¿Quién se queda aquí?

Trabajo

26%

Pareja

40%

Familia

19%

Grupo

6%

Solo/a

6%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Excelsior Hotel Ernst am Dom, los viajeros elogian constantemente su inmejorable ubicación junto a la Catedral de Colonia y la estación de tren, su ambiente de lujo clásico y su personal profesional y acogedor, aunque algunos señalan toques anticuados o pequeños fallos ocasionales en el servicio o las comodidades.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Excelsior Hotel Ernst am Dom, los viajeros elogian constantemente su inmejorable ubicación junto a la Catedral de Colonia y la estación de tren, su ambiente de lujo clásico y su personal profesional y acogedor, aunque algunos señalan toques anticuados o pequeños fallos ocasionales en el servicio o las comodidades.

Las habitaciones se describen ampliamente como cómodas y a menudo espaciosas, algunas con impresionantes vistas a la catedral; una minoría menciona habitaciones más pequeñas o anticuadas. La oferta gastronómica recibe altas valoraciones, desde un desayuno abundante hasta restaurantes bien valorados y un bar acogedor, aunque ocasionalmente se señala un servicio lento o un desayuno decepcionante. En general, es ideal para los huéspedes que buscan una experiencia refinada en un gran hotel.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se elogian con frecuencia los múltiples restaurantes en el lugar y el popular bar. El servicio de valet parking es útil, aunque varios huéspedes indican que el acceso y el aparcamiento para coches pueden ser complicados.

Reseñas de huéspedes relacionadas

10

Janet

1 ene 2025

·

Se alojó 2 noches

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Grant

16 nov 2023

·

Se alojó 3 noches

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Steve

29 oct 2024

·

Se alojó 3 noches

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

10

RICHARD

13 dic 2023

·

Se alojó 2 noches

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

10

Anne

5 dic 2023

·

Se alojó 2 noches

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

10

Elisabeth F

9 jun 2024

·

Se alojó 1 noche

Very nice stay in a very central location with excellent parking. We will be back.

Very nice stay in a very central location with excellent parking. We will be back.

10

Vant

2 dic 2024

·

Se alojó 1 noche

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

8

Lesley

11 sept 2023

·

Se alojó 1 noche

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

10

Lisa

26 sept 2024

·

Se alojó 1 noche

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

10

Denise

25 nov 2024

·

Se alojó 4 noches

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es consistentemente alta, y muchos describen las habitaciones y las zonas comunes como impecables y bien cuidadas. Algunos señalan elementos anticuados o desgaste en algunas habitaciones.

Reseñas de huéspedes relacionadas

10

michael

24 may 2023

·

Se alojó 1 noche

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

10

Warren

17 oct 2025

·

Se alojó 1 noche

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Kelly

25 mar 2025

·

Se alojó 2 noches

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

8

Judy

1 abr 2024

·

Se alojó 3 noches

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

10

valentindan

8 jun 2025

·

Se alojó 1 noche

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

10

Jayne

3 nov 2025

·

Se alojó 2 noches

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

8

Sani

6 jun 2025

·

Se alojó 1 noche

Dated. Good service. Good location.

Dated. Good service. Good location.

10

Suddhasil

7 dic 2025

·

Se alojó 2 noches

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Lucas

11 mar 2026

·

Se alojó 2 noches

Clean room, great staff, beautiful restaurant.

Clean room, great staff, beautiful restaurant.

10

Cigdem

1 jul 2023

·

Se alojó 3 noches

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Muchas habitaciones son cómodas y a menudo espaciosas, algunas con impresionantes vistas a la catedral. Una minoría menciona habitaciones más pequeñas o anticuadas.

Reseñas de huéspedes relacionadas

10

Anne

12 dic 2024

·

Se alojó 2 noches

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

10

gena

6 dic 2025

·

Se alojó 3 noches

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Suzanne

8 dic 2023

·

Se alojó 2 noches

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

10

Grant

16 nov 2023

·

Se alojó 3 noches

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Jayne

3 nov 2025

·

Se alojó 2 noches

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

2

Leeora

28 dic 2025

·

Se alojó 4 noches

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

8

Tammy

9 dic 2024

·

Se alojó 1 noche

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

6

David

8 dic 2025

·

Se alojó 2 noches

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

10

Suddhasil

7 dic 2025

·

Se alojó 2 noches

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Pooja

28 mar 2024

·

Se alojó 1 noche

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio destaca, descrito frecuentemente como profesional, atento y acogedor. Algunas críticas aisladas mencionan un servicio lento en el restaurante, consejos inconsistentes del conserje o malas interacciones al hacer el check-in o solicitar mejoras de habitación.

Reseñas de huéspedes relacionadas

10

Warren

17 oct 2025

·

Se alojó 1 noche

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Paul

23 nov 2025

·

Se alojó 3 noches

Great service! Will stay again!!

Great service! Will stay again!!

8

jerzy

16 ago 2024

·

Se alojó 3 noches

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

Linda

5 ago 2025

·

Se alojó 2 noches

All staff were superb. Welcoming, efficient and nothing too much trouble.

All staff were superb. Welcoming, efficient and nothing too much trouble.

10

Andreas

26 ene 2026

·

Se alojó 2 noches

Das Personal war spitze!

Das Personal war spitze!

2

Leeora

28 dic 2025

·

Se alojó 4 noches

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

KEITH

14 dic 2024

·

Se alojó 1 noche

Absolute first class service. Nothing is too much trouble, staff are truly professional.

Absolute first class service. Nothing is too much trouble, staff are truly professional.

10

Rachel

2 feb 2026

·

Se alojó 1 noche

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Christopher

25 dic 2024

·

Se alojó 3 noches

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

6

Laura

13 nov 2023

·

Se alojó 2 noches

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación céntrica, justo al lado de la catedral y a pocos minutos de la estación principal, ideal para visitar lugares de interés y mercados. De fácil acceso en tren; algunos huéspedes encontraron que acceder en coche era complicado.

Reseñas de huéspedes relacionadas

10

gena

6 dic 2025

·

Se alojó 3 noches

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Mark Richard

10 ago 2024

·

Se alojó 3 noches

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

10

John

22 oct 2025

·

Se alojó 3 noches

Excellent Hotel with very good location

Excellent Hotel with very good location

10

Heidi

10 sept 2025

·

Se alojó 4 noches

It was the perfect distance to the legendary Cologne Cathedral

It was the perfect distance to the legendary Cologne Cathedral

2

Leeora

28 dic 2025

·

Se alojó 4 noches

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

Claudia

1 oct 2025

·

Se alojó 1 noche

Great location. Helpful staff.

Great location. Helpful staff.

10

Alexander

6 sept 2025

·

Se alojó 1 noche

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

10

Robert

2 jul 2024

·

Se alojó 4 noches

Just next to the Railway station very convenient for shopping.

Just next to the Railway station very convenient for shopping.

10

Lynda

15 dic 2023

·

Se alojó 5 noches

Perfect location by the train station and across the street from the cathedral.

Perfect location by the train station and across the street from the cathedral.

10

Alistair

5 dic 2023

·

Se alojó 3 noches

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe elogios generalizados por su calidad y variedad, y los restaurantes en el lugar reciben buenas críticas junto con un bar acogedor. A algunos les pareció el desayuno decepcionante o caro, y el servicio en el restaurante puede ser lento a veces.

Reseñas de huéspedes relacionadas

10

Lynne

15 dic 2024

·

Se alojó 3 noches

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

10

Janet

1 ene 2025

·

Se alojó 2 noches

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Francisco

17 oct 2024

·

Se alojó 2 noches

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

8

jerzy

16 ago 2024

·

Se alojó 3 noches

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

David

2 ene 2024

·

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

10

Jule

11 jun 2024

·

Se alojó 2 noches

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

10

Vant

2 dic 2024

·

Se alojó 1 noche

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

10

Rachel

2 feb 2026

·

Se alojó 1 noche

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Johann

28 sept 2022

·

Se alojó 2 noches

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

10

Cigdem

1 jul 2023

·

Se alojó 3 noches

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Peter

16 oct 2024

·

Se alojó 2 noches

Poco antigua pero agradable.

Poco antigua pero agradable.

10

LUIS

22 sept 2024

·

Se alojó 1 noche

Excelente hotel, gran atención y excelente restaurante

Excelente hotel, gran atención y excelente restaurante

10

J M

30 oct 2023

·

Se alojó 2 noches

Un gran hotel, clásico y con buenos servicios. La habitación es excelente.

Un gran hotel, clásico y con buenos servicios. La habitación es excelente.

10

Heinz-Hermann

11 ago 2026

·

Se alojó 2 noches

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

10

Jeffrey

17 jul 2026

·

Se alojó 2 noches

Great location, in a newly renovated beautifully appointed hotel.

Great location, in a newly renovated beautifully appointed hotel.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 05:30

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-09-22: 744.6502815820312USD
2026-09-23: 581.3090261277771USD
2026-09-24: 377.1322217372131USD
2026-09-25: 451.9536480392456USD
2026-09-26: 445.6424497727966USD
2026-09-27: 322.61052855911254USD
2026-09-28: 403.7464615588379USD
2026-09-29: 410.79004202590943USD
2026-09-30: 406.5224791516113USD
2026-10-01: 376.36762586395264USD
2026-10-02: 302.521664394989USD
2026-10-03: 394.009330500946USD
2026-10-04: 292.1565582614136USD
2026-10-05: 370.02111444717406USD
2026-10-06: 698.9808359936524USD
2026-10-07: 405.2972451724243USD
2026-10-08: 376.54969405914306USD
2026-10-09: 380.5546719694519USD
2026-10-10: 379.1975186476135USD
2026-10-11: 316.6924764012146USD
2026-10-12: 314.01316947753907USD
2026-10-13: 778.0830588949585USD
2026-10-14: 403.174277081604USD
2026-10-15: 467.02804485656736USD
2026-10-16: 484.4299056411743USD
2026-10-17: 320.29124860595704USD
2026-10-18: 296.72912367080687USD
2026-10-19: 369.9837814125061USD
2026-10-20: 313.23063842437745USD
2026-10-21: 376.12785166275023USD
2026-10-22: 314.01316947753907USD
2026-10-23: 300.7208330305481USD
2026-10-24: 354.79961432907106USD
2026-10-25: 296.72912367080687USD
2026-10-26: 472.51673229019167USD
2026-10-27: 407.66155461608884USD
2026-10-28: 488.31706857360837USD
2026-10-29: 449.7985707525635USD
2026-10-30: 312.68258808242797USD
2026-10-31: 316.77598817092894USD
2026-11-01: 299.6128568197632USD
2026-11-02: 374.57456060653686USD
2026-11-03: 336.9664037614441USD
2026-11-04: 609.1965592456055USD
2026-11-05: 587.8267401550293USD
2026-11-06: 562.237765763092USD
2026-11-07: 564.2249488705444USD
2026-11-08: 295.02005774139406USD
2026-11-09: 375.65593006500245USD
2026-11-10: 344.17840079162596USD
2026-11-11: 373.4893951585388USD
2026-11-12: 376.36762586395264USD
2026-11-13: 354.79961432907106USD
2026-11-14: 354.79961432907106USD
2026-11-15: 298.8175447743225USD
2026-11-16: 445.75232451568604USD
2026-11-17: 447.06960253463745USD
2026-11-18: 427.312800390625USD
2026-11-19: 505.77572989883424USD
2026-11-20: 588.9824622525024USD
2026-11-21: 597.7998842501831USD
2026-11-22: 564.341788731842USD

Este alojamiento proporciona un servicio de traslado desde la estación de tren (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito y efectivo.
Transacciones sin efectivo disponibles
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.

Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Se ofrece alojamiento gratuito a los menores de hasta 12 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Es posible pagar todas las transacciones sin dinero en efectivo.
Es posible realizar el registro de salida sin contacto personal.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno tipo bufé: 52 EUR por persona (precio aproximado)
Transporte al aeropuerto: 65.00 EUR por vehículo solo ida
Aparcamiento: 29 EUR por día
Aparcamiento de vehículos grandes con asistencia: 29 EUR por día (entrada y salida libre).
Mascotas: 55 EUR por mascota, por noche
No se cobran tasas por los animales de servicio
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
Cama adicional: 120.0 EUR por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.