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Excelsior Hotel Ernst am Dom

367 $US

/nuit

Moyenne pour septembre

Excelsior Hotel Ernst am Dom - Image 1

Excelsior Hotel Ernst am Dom - Chambre

Excelsior Hotel Ernst am Dom - Chambre

Excelsior Hotel Ernst am Dom - Restaurant

Excelsior Hotel Ernst am Dom - Salle de bain

Prix pour Excelsior Hotel Ernst am Dom

Sélectionnez les dates pour voir les prix et les disponibilités

367 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Excelsior Hotel Ernst am Dom, les prix par nuit s'élèvent en moyenne à 299 $US pendant le mois le moins cher (janvier) et à 474 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.

Prix moyen par nuit à Excelsior Hotel Ernst am Dom selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	299 $US
février	401 $US
mars	382 $US
avril	335 $US
mai	315 $US
juin	351 $US
juillet	300 $US
août	387 $US
septembre	367 $US
octobre	474 $US
novembre	412 $US
décembre	433 $US

Le plus cher : octobre (env. 474 $US)

Le moins cher : janvier (env. 299 $US)

À propos de cet établissement

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment un sauna et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et des magas...

Équipements

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment un sauna et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et des magasins.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. Si vous devez organiser une réunion à Cologne, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 418 mètres carrés et comprenant un espace de conférence et 6 des salles de réunion. Un service de transfert depuis la gare est offert gratuitement (24 h/24) et un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.

Repas

Pendant votre séjour, vous vous régalerez à Hanse Stube, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet est servi tous les jours de 06 h 30 à 11 h 00 moyennant un supplément.

Chambres

Avec une décoration personnalisée, les 133 chambres de l'hébergement vous invitent à la détente et comprennent une tablette numérique et des articles gratuits dans le mini-bar. Un accès au réseau Internet Wi-Fi et câblé est offert gratuitement, alors qu'une télévision à écran plat avec chaînes par satellite vous réserve des moments de détente. Une salle de bain privée avec des articles de toilette gratuits et un sèche-cheveux est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.

Emplacement

En choisissant Excelsior Hotel Ernst am Dom, à Cologne, vous profiterez d'un séjour en plein cœur de la ville, à quelques pas du site Cathédrale de Cologne et à moins de 5 minutes en voiture du site Salle omnisport Lanxess Arena. Cet hôtel très pratique pour les familles se trouve à 23,3 km de Phantasialand et à 3,9 km de Parc des expositions de Cologne.

À proximité

Rue commerçante Hohe Strasse(0.1 miles)
Cathédrale de Cologne(0.1 miles)
Fontaine Heinzelmännchenbrunnen(0.2 miles)
Musée d’art contemporain Ludwig(0.2 miles)
Place Wallraf(0.2 miles)
Salle de concerts Musical Dome(0.2 miles)
Musée romain-germanique(0.3 miles)
Musée de la Photo Agfa Foto-Historama(0.3 miles)
Musée de la ville de Cologne(0.3 miles)
Musée d’art Kolumba(0.3 miles)
Pont Hohenzollern(0.3 miles)
Centre de documentation sur le national-socialisme(0.3 miles)
Kölner Philharmonie(0.3 miles)
Alter Markt(0.3 miles)
Église de Sainte-Ursule(0.3 miles)
Aéroport de Cologne - Bonn (CGN)(9.6 miles)
Aéroport international de Düsseldorf (DUS)(38.1 miles)
Aéroport de Düsseldorf-Mönchengladbach (MGL)(37.2 miles)

Parking
Navette aéroport
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier

Emplacement

Domplatz / Trankgasse 1-5, Cologne, Rhénanie-du-Nord-Westphalie, Allemagne

Rue commerçante Hohe Strasse (0.1 miles)

Cathédrale de Cologne (0.1 miles)

Fontaine Heinzelmännchenbrunnen (0.2 miles)

Musée d’art contemporain Ludwig (0.2 miles)

Place Wallraf (0.2 miles)

Salle de concerts Musical Dome (0.2 miles)

Plus d'informations sur l'emplacement

Options de chambre

7

Suite

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

592 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

7

Suite Junior

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

430 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

6

Chambre Deluxe

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

356 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

5

Chambre Double Classique

Détails de la chambre

1 Lit Double

Couchages 3

269 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

6

Suite Exécutive

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

645 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

4

Chambre Simple Classique

Détails de la chambre

1 Lit Simple

172 ft²

Wi-Fi (gratuit)

Salon séparé

Salle de bain privée

7

Suite (Excelsior)

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

861 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

7

Suite (Cathedral View)

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

538 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

7

Chambre Deluxe (Grand)

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

344 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

5

Chambre Supérieure (Grand)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

322 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

Avis des voyageurs sur Excelsior Hotel Ernst am Dom

9.3

Superbe

Basé sur 1 000 avis vérifiés

Qui séjourne ici ?

Affaires

26%

Couples

40%

Familles

19%

Groupes

6%

Solo

6%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'hôtel Excelsior Ernst am Dom, les voyageurs ne cessent d'encenser l'emplacement imbattable, à côté de la cathédrale de Cologne et de la gare, l'ambiance de luxe classique et le personnel professionnel et accueillant, tout en notant quelques touches désuètes et parfois quelques problèmes de service ou de commodités.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'hôtel Excelsior Ernst am Dom, les voyageurs ne cessent d'encenser l'emplacement imbattable, à côté de la cathédrale de Cologne et de la gare, l'ambiance de luxe classique et le personnel professionnel et accueillant, tout en notant quelques touches désuètes et parfois quelques problèmes de service ou de commodités.

Les chambres sont largement décrites comme confortables et souvent spacieuses, certaines offrant une vue imprenable sur la cathédrale ; une minorité mentionne des chambres plus petites ou datées. Les restaurants reçoivent d'excellentes critiques, du buffet de petit-déjeuner copieux aux restaurants réputés et au bar chaleureux, bien que certains signalent un service parfois lent ou un petit-déjeuner décevant. Dans l'ensemble, cet hôtel conviendra aux personnes recherchant une expérience raffinée dans un grand hôtel traditionnel.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les nombreux restaurants sur place et le bar populaire sont fréquemment salués. Le service de voiturier est appréciable, bien que plusieurs clients signalent que l'accès à la voiture et le stationnement peuvent être compliqués.

Avis de voyageur à ce sujet

10

Janet

1 janv. 2025

·

A séjourné 2 nuits

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Grant

16 nov. 2023

·

A séjourné 3 nuits

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Steve

29 oct. 2024

·

A séjourné 3 nuits

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

10

RICHARD

13 déc. 2023

·

A séjourné 2 nuits

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

10

Anne

5 déc. 2023

·

A séjourné 2 nuits

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

10

Elisabeth F

9 juin 2024

·

A séjourné 1 nuit

Very nice stay in a very central location with excellent parking. We will be back.

Very nice stay in a very central location with excellent parking. We will be back.

10

Vant

2 déc. 2024

·

A séjourné 1 nuit

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

8

Lesley

11 sept. 2023

·

A séjourné 1 nuit

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

10

Lisa

26 sept. 2024

·

A séjourné 1 nuit

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

10

Denise

25 nov. 2024

·

A séjourné 4 nuits

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est toujours irréprochable, de nombreux clients décrivant les chambres et les espaces communs comme impeccables et bien entretenus. Certains font cependant remarquer des éléments datés ou usés dans certaines chambres.

Avis de voyageur à ce sujet

10

michael

24 mai 2023

·

A séjourné 1 nuit

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

10

Warren

17 oct. 2025

·

A séjourné 1 nuit

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Kelly

25 mars 2025

·

A séjourné 2 nuits

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

8

Judy

1 avr. 2024

·

A séjourné 3 nuits

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

10

valentindan

8 juin 2025

·

A séjourné 1 nuit

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

10

Jayne

3 nov. 2025

·

A séjourné 2 nuits

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

8

Sani

6 juin 2025

·

A séjourné 1 nuit

Dated. Good service. Good location.

Dated. Good service. Good location.

10

Suddhasil

7 déc. 2025

·

A séjourné 2 nuits

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Lucas

11 mars 2026

·

A séjourné 2 nuits

Clean room, great staff, beautiful restaurant.

Clean room, great staff, beautiful restaurant.

10

Cigdem

1 juil. 2023

·

A séjourné 3 nuits

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

De nombreuses chambres sont confortables et souvent spacieuses, certaines offrant une vue impressionnante sur la cathédrale. Une minorité mentionne des chambres plus petites ou datées.

Avis de voyageur à ce sujet

10

Anne

12 déc. 2024

·

A séjourné 2 nuits

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

10

gena

6 déc. 2025

·

A séjourné 3 nuits

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Suzanne

8 déc. 2023

·

A séjourné 2 nuits

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

10

Grant

16 nov. 2023

·

A séjourné 3 nuits

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Jayne

3 nov. 2025

·

A séjourné 2 nuits

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

2

Leeora

28 déc. 2025

·

A séjourné 4 nuits

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

8

Tammy

9 déc. 2024

·

A séjourné 1 nuit

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

6

David

8 déc. 2025

·

A séjourné 2 nuits

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

10

Suddhasil

7 déc. 2025

·

A séjourné 2 nuits

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Pooja

28 mars 2024

·

A séjourné 1 nuit

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un atout majeur, fréquemment décrit comme professionnel, attentionné et accueillant. Quelques critiques isolées mentionnent un service lent au restaurant, des conseils incohérents du concierge ou de mauvaises interactions lors de l'enregistrement ou concernant les surclassements.

Avis de voyageur à ce sujet

10

Warren

17 oct. 2025

·

A séjourné 1 nuit

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Paul

23 nov. 2025

·

A séjourné 3 nuits

Great service! Will stay again!!

Great service! Will stay again!!

8

jerzy

16 août 2024

·

A séjourné 3 nuits

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

Linda

5 août 2025

·

A séjourné 2 nuits

All staff were superb. Welcoming, efficient and nothing too much trouble.

All staff were superb. Welcoming, efficient and nothing too much trouble.

10

Andreas

26 janv. 2026

·

A séjourné 2 nuits

Das Personal war spitze!

Das Personal war spitze!

2

Leeora

28 déc. 2025

·

A séjourné 4 nuits

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

KEITH

14 déc. 2024

·

A séjourné 1 nuit

Absolute first class service. Nothing is too much trouble, staff are truly professional.

Absolute first class service. Nothing is too much trouble, staff are truly professional.

10

Rachel

2 févr. 2026

·

A séjourné 1 nuit

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Christopher

25 déc. 2024

·

A séjourné 3 nuits

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

6

Laura

13 nov. 2023

·

A séjourné 2 nuits

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central exceptionnel, directement au pied de la cathédrale et à quelques minutes de la gare principale, idéal pour les visites et les marchés. Facile d'accès en train ; certains clients ont trouvé l'accès en voiture difficile.

Avis de voyageur à ce sujet

10

gena

6 déc. 2025

·

A séjourné 3 nuits

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Mark Richard

10 août 2024

·

A séjourné 3 nuits

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

10

John

22 oct. 2025

·

A séjourné 3 nuits

Excellent Hotel with very good location

Excellent Hotel with very good location

10

Heidi

10 sept. 2025

·

A séjourné 4 nuits

It was the perfect distance to the legendary Cologne Cathedral

It was the perfect distance to the legendary Cologne Cathedral

2

Leeora

28 déc. 2025

·

A séjourné 4 nuits

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

Claudia

1 oct. 2025

·

A séjourné 1 nuit

Great location. Helpful staff.

Great location. Helpful staff.

10

Alexander

6 sept. 2025

·

A séjourné 1 nuit

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

10

Robert

2 juil. 2024

·

A séjourné 4 nuits

Just next to the Railway station very convenient for shopping.

Just next to the Railway station very convenient for shopping.

10

Lynda

15 déc. 2023

·

A séjourné 5 nuits

Perfect location by the train station and across the street from the cathedral.

Perfect location by the train station and across the street from the cathedral.

10

Alistair

5 déc. 2023

·

A séjourné 3 nuits

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué pour sa qualité et sa variété, et les restaurants sur place reçoivent de bonnes critiques aux côtés d'un bar chaleureux. Certains ont trouvé le petit-déjeuner décevant ou cher, et le service au restaurant peut parfois être lent.

Avis de voyageur à ce sujet

10

Lynne

15 déc. 2024

·

A séjourné 3 nuits

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

10

Janet

1 janv. 2025

·

A séjourné 2 nuits

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Francisco

17 oct. 2024

·

A séjourné 2 nuits

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

8

jerzy

16 août 2024

·

A séjourné 3 nuits

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

David

2 janv. 2024

·

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

10

Jule

11 juin 2024

·

A séjourné 2 nuits

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

10

Vant

2 déc. 2024

·

A séjourné 1 nuit

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

10

Rachel

2 févr. 2026

·

A séjourné 1 nuit

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Johann

28 sept. 2022

·

A séjourné 2 nuits

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

10

Cigdem

1 juil. 2023

·

A séjourné 3 nuits

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Heinz-Hermann

11 août 2026

·

A séjourné 2 nuits

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

10

Jeffrey

17 juil. 2026

·

A séjourné 2 nuits

Great location, in a newly renovated beautifully appointed hotel.

Great location, in a newly renovated beautifully appointed hotel.

10

Leigh

5 juil. 2026

·

A séjourné 6 nuits

Charming, elegant, comfortable hotel. Some rooms are modern while others are a bit dated but all comfortable. The first room I checked into was modern but had an issue with the AC so I was moved to a larger, older room. The staff was responsive and solved the issue promptly. Great location. Would stay again.

Charming, elegant, comfortable hotel. Some rooms are modern while others are a bit dated but all comfortable. The first room I checked into was modern but had an issue with the AC so I was moved to a larger, older room. The staff was responsive and solved the issue promptly. Great location. Would stay again.

10

Soo Geun

17 juin 2026

·

A séjourné 1 nuit

Very clean and nice. Good accesibility to central station.

Very clean and nice. Good accesibility to central station.

10

Erica

15 juin 2026

·

A séjourné 2 nuits

Fantastic location, just steps from the train station and with a view of the cathedral.

Fantastic location, just steps from the train station and with a view of the cathedral.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 05:30

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Cet hébergement assure votre transfert depuis la gare (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit et les espèces
Des modes de paiement sans espèces sont disponibles
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours

Pour les massages, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
L'hébergement est gratuit pour les enfants âgés de 12 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
Seules les personnes enregistrées peuvent accéder aux chambres.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Modes de paiement sans espèces disponibles pour toutes les transactions.
Formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner buffet coûte environ 52 EUR par personne
Navette aéroport : 65.00 EUR par véhicule, aller simple
Frais pour le parking en libre-service : 29 EUR par jour
Parking avec voiturier : 29 EUR par jour (entrées/sorties libres)
Animaux de compagnie : 55 EUR par animal et par nuit
Les animaux d'assistance ne sont soumis à aucuns frais.
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
Lit d'appoint : 120.0 EUR par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.