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Excelsior Hotel Ernst am Dom

US$ 367

/noite

Média para setembro

Excelsior Hotel Ernst am Dom - Image 1

Excelsior Hotel Ernst am Dom - Quarto

Excelsior Hotel Ernst am Dom - Quarto

Excelsior Hotel Ernst am Dom - Restaurante

Excelsior Hotel Ernst am Dom - Casa de banho

Preços para Excelsior Hotel Ernst am Dom

Selecione datas para ver preços e disponibilidade

US$ 367

/noite

Média para setembro

Preços médios mensais

Em Excelsior Hotel Ernst am Dom, o preço por noite é, em média, US$ 299 no mês mais barato (janeiro) e US$ 474 no mês mais caro (outubro), com base nos últimos 12 meses.

Preço médio por noite em Excelsior Hotel Ernst am Dom por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 299
fevereiro	US$ 401
março	US$ 382
abril	US$ 335
maio	US$ 315
junho	US$ 351
julho	US$ 300
agosto	US$ 387
setembro	US$ 367
outubro	US$ 474
novembro	US$ 412
dezembro	US$ 433

Mais caro: outubro (aprox. US$ 474)

Mais barato: janeiro (aprox. US$ 299)

Sobre este alojamento

Experimente Sauna e uma sala de fitness. Wi-fi grátis, serviços de concierge e lojas no local são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades

Experimente Sauna e uma sala de fitness. Wi-fi grátis, serviços de concierge e lojas no local são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center e aluguer de limusinas. Planeia um evento em Colónia? Este hotel dispõe de uma zona para conferências e de 6 salas de reuniões, com uma área total de 418 metros quadrados. O hotel oferece transporte a partir da estação de comboios grátis (disponível 24 horas). Há estacionamento no local.

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequenos-almoços buffet diariamente entre as 6:30 e as 11:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 133 quartos com decoração personalizada, com um tablet e produtos grátis no minibar. Mantenha-se em contacto com o acesso gratuito à internet com fios e ao wi-fi. Ao final do dia, assista a uma seleção de canais via satélite no televisor de ecrã plano. As casas de banho privativas têm artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.

Localização

Com uma estadia nExcelsior Hotel Ernst am Dom, ficará numa localização central em Colónia, a alguns passos de Catedral de Colónia e a 5 minuto(s) de carros de LANXESS Arena. Este hotel para famílias está a 23,3 km (14,5 mi) de Phantasialand e a 3,9 km (2,4 mi) de Parque de Exposições de Colônia.

O que há nas proximidades

Hohe Strasse(0.1 milhas)
Catedral de Colónia(0.1 milhas)
Fonte dos Duendes(0.2 milhas)
Museum Ludwig(0.2 milhas)
Praça Wallraf(0.2 milhas)
Musical Dome(0.2 milhas)
Museu Romano-Germânico(0.3 milhas)
Museu de Fotografia Agfa Foto-Historama(0.3 milhas)
Museu Municipal de Colónia(0.3 milhas)
Kolumba(0.3 milhas)
Ponte Hohenzollern(0.3 milhas)
Centro de Documentação Nacional Socialista(0.3 milhas)
Orquestra Filarmónica de Colónia(0.3 milhas)
Praça Alter Markt(0.3 milhas)
Igreja de Santa Úrsula(0.3 milhas)
Aeroporto de Colônia - Bonn (CGN)(9.6 milhas)
Aeroporto Internacional de Duesseldorf (DUS)(38.1 milhas)
Düsseldorf (MGL-Düsseldorf – Mönchengladbach)(37.2 milhas)

Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Centro de negócios
Serviço de quartos
Serviço de estacionamento

Localização

Domplatz / Trankgasse 1-5, Colónia, Renânia do Norte-Vestfália, Alemanha

Hohe Strasse (0.1 milhas)

Catedral de Colónia (0.1 milhas)

Fonte dos Duendes (0.2 milhas)

Museum Ludwig (0.2 milhas)

Praça Wallraf (0.2 milhas)

Musical Dome (0.2 milhas)

Mais informações sobre a localização

Opções de quartos

7

Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

592 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Suite Júnior

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

430 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto Deluxe

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

356 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto Clássico com Cama de Casal

Detalhes do quarto

1 Cama De Casal

Dormidas 3

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Suite Executiva

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

645 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto Individual Clássico

Detalhes do quarto

1 Cama Individual

172 ft²

Wi-Fi (gratuito)

Sala de estar separada

Casa de banho privada

7

Suite (Excelsior)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

861 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Suite (Cathedral View)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

538 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Quarto Deluxe (Grand)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

344 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto Superior (Grand)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

322 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Excelsior Hotel Ernst am Dom

9.3

Soberbo

Com base em 1.000 avaliações verificadas

Quem se hospeda aqui?

Negócios

26%

Casal

40%

Família

19%

Grupos

6%

Individual

6%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Excelsior Hotel Ernst am Dom, viajantes elogiam consistentemente a localização imbatível ao lado da Catedral de Colônia e da estação de trem, a atmosfera de luxo clássico e a equipe profissional e acolhedora, embora alguns notem toques datados e ocasionais falhas no serviço ou nas comodidades.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Excelsior Hotel Ernst am Dom, viajantes elogiam consistentemente a localização imbatível ao lado da Catedral de Colônia e da estação de trem, a atmosfera de luxo clássico e a equipe profissional e acolhedora, embora alguns notem toques datados e ocasionais falhas no serviço ou nas comodidades.

Os quartos são amplamente descritos como confortáveis e frequentemente espaçosos, com alguns oferecendo vistas impressionantes da catedral; uma minoria menciona quartos menores ou antigos. A restauração recebe altas avaliações, desde um buffet de café da manhã extenso até restaurantes bem avaliados e um bar aconchegante, com relatos ocasionais de serviço lento ou um café da manhã pouco impressionante. No geral, é ideal para hóspedes que buscam uma experiência refinada em um hotel de tradição.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Vários restaurantes no local e um bar popular são frequentemente elogiados. O serviço de manobrista é útil, embora alguns hóspedes relatem que o acesso e o estacionamento do carro podem ser desafiadores.

Avaliações dos hóspedes relacionadas

10

Janet

1 de jan. de 2025

·

A estadia foi de 2 noites

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Grant

16 de nov. de 2023

·

A estadia foi de 3 noites

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Steve

29 de out. de 2024

·

A estadia foi de 3 noites

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

10

RICHARD

13 de dez. de 2023

·

A estadia foi de 2 noites

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

10

Anne

5 de dez. de 2023

·

A estadia foi de 2 noites

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

10

Elisabeth F

9 de jun. de 2024

·

A estadia foi de 1 noite

Very nice stay in a very central location with excellent parking. We will be back.

Very nice stay in a very central location with excellent parking. We will be back.

10

Vant

2 de dez. de 2024

·

A estadia foi de 1 noite

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

8

Lesley

11 de set. de 2023

·

A estadia foi de 1 noite

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

10

Lisa

26 de set. de 2024

·

A estadia foi de 1 noite

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

10

Denise

25 de nov. de 2024

·

A estadia foi de 4 noites

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é consistentemente alta, com muitos descrevendo os quartos e as áreas comuns como impecáveis e bem conservados. Alguns mencionam elementos datados ou desgaste em alguns quartos.

Avaliações dos hóspedes relacionadas

10

michael

24 de mai. de 2023

·

A estadia foi de 1 noite

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

10

Warren

17 de out. de 2025

·

A estadia foi de 1 noite

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Kelly

25 de mar. de 2025

·

A estadia foi de 2 noites

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

8

Judy

1 de abr. de 2024

·

A estadia foi de 3 noites

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

10

valentindan

8 de jun. de 2025

·

A estadia foi de 1 noite

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

10

Jayne

3 de nov. de 2025

·

A estadia foi de 2 noites

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

8

Sani

6 de jun. de 2025

·

A estadia foi de 1 noite

Dated. Good service. Good location.

Dated. Good service. Good location.

10

Suddhasil

7 de dez. de 2025

·

A estadia foi de 2 noites

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Lucas

11 de mar. de 2026

·

A estadia foi de 2 noites

Clean room, great staff, beautiful restaurant.

Clean room, great staff, beautiful restaurant.

10

Cigdem

1 de jul. de 2023

·

A estadia foi de 3 noites

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Muitos quartos são confortáveis e frequentemente espaçosos, com alguns oferecendo vistas impressionantes da catedral. Uma minoria menciona quartos menores ou antigos.

Avaliações dos hóspedes relacionadas

10

Anne

12 de dez. de 2024

·

A estadia foi de 2 noites

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

10

gena

6 de dez. de 2025

·

A estadia foi de 3 noites

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Suzanne

8 de dez. de 2023

·

A estadia foi de 2 noites

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

10

Grant

16 de nov. de 2023

·

A estadia foi de 3 noites

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Jayne

3 de nov. de 2025

·

A estadia foi de 2 noites

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

2

Leeora

28 de dez. de 2025

·

A estadia foi de 4 noites

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

8

Tammy

9 de dez. de 2024

·

A estadia foi de 1 noite

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

6

David

8 de dez. de 2025

·

A estadia foi de 2 noites

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

10

Suddhasil

7 de dez. de 2025

·

A estadia foi de 2 noites

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Pooja

28 de mar. de 2024

·

A estadia foi de 1 noite

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é um destaque, frequentemente descrito como profissional, atencioso e acolhedor. Críticas isoladas mencionam serviço lento no restaurante, aconselhamento inconsistente do concierge ou interações ruins no check-in ou com upgrades.

Avaliações dos hóspedes relacionadas

10

Warren

17 de out. de 2025

·

A estadia foi de 1 noite

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Paul

23 de nov. de 2025

·

A estadia foi de 3 noites

Great service! Will stay again!!

Great service! Will stay again!!

8

jerzy

16 de ago. de 2024

·

A estadia foi de 3 noites

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

Linda

5 de ago. de 2025

·

A estadia foi de 2 noites

All staff were superb. Welcoming, efficient and nothing too much trouble.

All staff were superb. Welcoming, efficient and nothing too much trouble.

10

Andreas

26 de jan. de 2026

·

A estadia foi de 2 noites

Das Personal war spitze!

Das Personal war spitze!

2

Leeora

28 de dez. de 2025

·

A estadia foi de 4 noites

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

KEITH

14 de dez. de 2024

·

A estadia foi de 1 noite

Absolute first class service. Nothing is too much trouble, staff are truly professional.

Absolute first class service. Nothing is too much trouble, staff are truly professional.

10

Rachel

2 de fev. de 2026

·

A estadia foi de 1 noite

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Christopher

25 de dez. de 2024

·

A estadia foi de 3 noites

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

6

Laura

13 de nov. de 2023

·

A estadia foi de 2 noites

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central excepcional, diretamente ao lado da catedral e a poucos minutos da estação principal, ideal para pontos turísticos e mercados. Fácil acesso de trem; alguns hóspedes acharam o acesso de carro desafiador.

Avaliações dos hóspedes relacionadas

10

gena

6 de dez. de 2025

·

A estadia foi de 3 noites

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Mark Richard

10 de ago. de 2024

·

A estadia foi de 3 noites

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

10

John

22 de out. de 2025

·

A estadia foi de 3 noites

Excellent Hotel with very good location

Excellent Hotel with very good location

10

Heidi

10 de set. de 2025

·

A estadia foi de 4 noites

It was the perfect distance to the legendary Cologne Cathedral

It was the perfect distance to the legendary Cologne Cathedral

2

Leeora

28 de dez. de 2025

·

A estadia foi de 4 noites

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

Claudia

1 de out. de 2025

·

A estadia foi de 1 noite

Great location. Helpful staff.

Great location. Helpful staff.

10

Alexander

6 de set. de 2025

·

A estadia foi de 1 noite

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

10

Robert

2 de jul. de 2024

·

A estadia foi de 4 noites

Just next to the Railway station very convenient for shopping.

Just next to the Railway station very convenient for shopping.

10

Lynda

15 de dez. de 2023

·

A estadia foi de 5 noites

Perfect location by the train station and across the street from the cathedral.

Perfect location by the train station and across the street from the cathedral.

10

Alistair

5 de dez. de 2023

·

A estadia foi de 3 noites

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é amplamente elogiado pela qualidade e variedade, e os restaurantes no local recebem boas avaliações, juntamente com um bar aconchegante. Alguns acharam o café da manhã insatisfatório ou caro, e o serviço do restaurante pode ser lento às vezes.

Avaliações dos hóspedes relacionadas

10

Lynne

15 de dez. de 2024

·

A estadia foi de 3 noites

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

10

Janet

1 de jan. de 2025

·

A estadia foi de 2 noites

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Francisco

17 de out. de 2024

·

A estadia foi de 2 noites

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

8

jerzy

16 de ago. de 2024

·

A estadia foi de 3 noites

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

David

2 de jan. de 2024

·

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

10

Jule

11 de jun. de 2024

·

A estadia foi de 2 noites

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

10

Vant

2 de dez. de 2024

·

A estadia foi de 1 noite

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

10

Rachel

2 de fev. de 2026

·

A estadia foi de 1 noite

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Johann

28 de set. de 2022

·

A estadia foi de 2 noites

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

10

Cigdem

1 de jul. de 2023

·

A estadia foi de 3 noites

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

CARLOS

8 de abr. de 2026

·

A estadia foi de 2 noites

Serviço excelente , quarto confortável , bem espaçoso ! Café da manhã maravilhoso e restaurantes do hotel como excelentes pratos ! Funcionários muito simpáticos !

Serviço excelente , quarto confortável , bem espaçoso ! Café da manhã maravilhoso e restaurantes do hotel como excelentes pratos ! Funcionários muito simpáticos !

10

Eunice

29 de set. de 2023

·

A estadia foi de 2 noites

Excelente

Excelente

10

Soraya

7 de out. de 2022

·

A estadia foi de 1 noite

Hotel maravilhoso com serviço impecável, café da manhã delicioso e a melhor localização de Colônia ( Koln ), em frente a Catedral e distância a pé de bons restaurantes, cafés, museus e comércio em geral. Prédio antigo super bem cuidado e bonita decoração. Super recomendo!!!

Hotel maravilhoso com serviço impecável, café da manhã delicioso e a melhor localização de Colônia ( Koln ), em frente a Catedral e distância a pé de bons restaurantes, cafés, museus e comércio em geral. Prédio antigo super bem cuidado e bonita decoração. Super recomendo!!!

10

Heinz-Hermann

11 de ago. de 2026

·

A estadia foi de 2 noites

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

10

Jeffrey

17 de jul. de 2026

·

A estadia foi de 2 noites

Great location, in a newly renovated beautifully appointed hotel.

Great location, in a newly renovated beautifully appointed hotel.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 05:30

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Este alojamento disponibiliza transporte a partir da estação de comboios. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito e numerário
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.

Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 12 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
Apenas é permitido o acesso aos quartos a clientes registados.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Disponibilização de opções de pagamento sem numerário em todas as transações.
O alojamento disponibiliza check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço buffet: 52 EUR por pessoa (valor aproximado)
Tarifa de transporte (aeroporto): 65.00 EUR por veículo (só ida)
Tarifa de estacionamento: 29 EUR por dia
Tarifa de estacionamento com motorista: 29 EUR por dia (entradas e saídas ilimitadas)
Estadia de animais de estimação: 55 EUR por animal, por noite
Os animais de serviço estão isentos de taxas
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Cama desdobrável: 120.0 EUR por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.