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Excelsior Hotel Ernst am Dom

US$ 367

/ noite

Média para setembro

Excelsior Hotel Ernst am Dom - Image 1

Excelsior Hotel Ernst am Dom - Quarto

Excelsior Hotel Ernst am Dom - Quarto

Excelsior Hotel Ernst am Dom - Restaurante

Excelsior Hotel Ernst am Dom - Banheiro

Preços para Excelsior Hotel Ernst am Dom

Selecione datas para ver preços e disponibilidade

US$ 367

/ noite

Média para setembro

Média de preços por mês

Em Excelsior Hotel Ernst am Dom, a diária custa em média US$ 299 no mês mais barato (janeiro) e US$ 474 no mês mais caro (outubro), com base nos últimos 12 meses.

Preço médio da diária em Excelsior Hotel Ernst am Dom por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 299
fevereiro	US$ 401
março	US$ 382
abril	US$ 335
maio	US$ 315
junho	US$ 351
julho	US$ 300
agosto	US$ 387
setembro	US$ 367
outubro	US$ 474
novembro	US$ 412
dezembro	US$ 433

Mais caro: outubro (aprox. US$ 474)

Mais barato: janeiro (aprox. US$ 299)

Sobre esta propriedade

Desfrute de instalações recreativas, como uma sauna seca e uma academia. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e lojas no local.

Comodidades

Desfrute de instalações recreativas, como uma sauna seca e uma academia. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e lojas no local.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de limusine/carro disponível. Hotel possui um espaço de 418 metros quadrados, contendo espaço para conferência e 6 salas de reunião, e é o local ideal para quem está planejando eventos em Colônia. Há serviço de traslado da estação ferroviária (disponível 24 horas) de cortesia, além de estacionamento sem manobrista (sujeito a cobrança) no local.

Jantar

Saboreie uma especialidade do Hanse Stube, um dos 2 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã (buffet) disponível diariamente, entre 6h30 e 11h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 133 quartos com decoração individual, com tablets e itens grátis no frigobar. O acesso à internet com e sem fio de cortesia e as TVs de tela plana com canais via satélite garantem a sua diversão. Banheiro privativo possui produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.

Localização

Com localização central em Colônia, Excelsior Hotel Ernst am Dom fica a poucos passos de Catedral de Colônia e a apenas 5 minuto(s) de carro de LANXESS Arena. Este hotel para famílias fica a 23,3 km de Phantasialand e a 3,9 km de Parque de Exposições de Colônia.

Lugares próximos

Hohe Strasse(0.1 milhas)
Catedral de Colônia(0.1 milhas)
Fonte Heinzelmännchen(0.2 milhas)
Museu Ludwig(0.2 milhas)
Praça Wallraf(0.2 milhas)
Musical Dome(0.2 milhas)
Museu Romano-Germânico(0.3 milhas)
Museu de Fotografia Agfa Foto-Historama(0.3 milhas)
Museu Municipal de Colônia(0.3 milhas)
Kolumba(0.3 milhas)
Ponte Hohenzollern(0.3 milhas)
Centro de Documentação Nacional Socialista(0.3 milhas)
Cologne Philharmonic(0.3 milhas)
Alter Markt(0.3 milhas)
Igreja de Santa Úrsula(0.3 milhas)
Aeroporto de Colônia(9.6 milhas)
Aeroporto Internacional de Düsseldorf (DUS)(38.1 milhas)
Aeroporto de Duesseldorf(37.2 milhas)

Estacionamento
Transporte de e para o aeroporto
Restaurante
Centro de negócios
Serviço de quarto
Estacionamento com manobrista

Localização

Domplatz / Trankgasse 1-5, Colônia, Renânia do Norte-Vestfália, Alemanha

Hohe Strasse (0.1 milhas)

Catedral de Colônia (0.1 milhas)

Fonte Heinzelmännchen (0.2 milhas)

Museu Ludwig (0.2 milhas)

Praça Wallraf (0.2 milhas)

Musical Dome (0.2 milhas)

Mais informações sobre a localização

Opções de quarto

7

Suíte

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

592 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Suíte júnior

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

430 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto luxo

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

356 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto casal clássico

Detalhes do quarto

1 Cama De Casal

Acomoda 3

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Suíte executiva

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

645 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto solteiro clássico

Detalhes do quarto

1 Cama De Solteiro

172 ft²

Wi-Fi (gratuito)

Sala de estar separada

Banheiro privativo

7

Suíte (Excelsior)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

861 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Suíte (Cathedral View)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

538 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Quarto luxo (Grand)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

344 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto superior (Grand)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

322 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Excelsior Hotel Ernst am Dom

9.3

Fantástico

Com base em 1.000 avaliações verificadas

Quem se hospeda aqui?

Negócios

26%

Casal

40%

Famílias

19%

Grupos

6%

Viajantes individuais

6%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Excelsior Hotel Ernst am Dom, viajantes elogiam consistentemente a localização imbatível ao lado da Catedral de Colônia e da estação de trem, a atmosfera de luxo clássico e a equipe profissional e acolhedora, embora alguns notem toques datados e ocasionais falhas no serviço ou nas comodidades.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Excelsior Hotel Ernst am Dom, viajantes elogiam consistentemente a localização imbatível ao lado da Catedral de Colônia e da estação de trem, a atmosfera de luxo clássico e a equipe profissional e acolhedora, embora alguns notem toques datados e ocasionais falhas no serviço ou nas comodidades.

Os quartos são amplamente descritos como confortáveis e muitas vezes espaçosos, com alguns oferecendo vistas impressionantes da catedral; uma minoria menciona quartos menores ou antigos. A gastronomia recebe altas avaliações, desde um café da manhã extenso até restaurantes bem avaliados e um bar aconchegante, com ocasionais relatos de serviço lento ou um café da manhã decepcionante. No geral, é ideal para hóspedes que buscam uma experiência refinada em um grande hotel.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Vários restaurantes no local e um bar popular são frequentemente elogiados. O serviço de valet parking é útil, embora vários hóspedes relatem que o acesso e o estacionamento de carro podem ser desafiadores.

Avaliações dos hóspedes relacionadas

10

Janet

1 de jan. de 2025

·

Hospedou-se por 2 noites

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Grant

16 de nov. de 2023

·

Hospedou-se por 3 noites

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Steve

29 de out. de 2024

·

Hospedou-se por 3 noites

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

10

RICHARD

13 de dez. de 2023

·

Hospedou-se por 2 noites

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

10

Anne

5 de dez. de 2023

·

Hospedou-se por 2 noites

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

10

Elisabeth F

9 de jun. de 2024

·

Hospedou-se por 1 noite

Very nice stay in a very central location with excellent parking. We will be back.

Very nice stay in a very central location with excellent parking. We will be back.

10

Vant

2 de dez. de 2024

·

Hospedou-se por 1 noite

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

8

Lesley

11 de set. de 2023

·

Hospedou-se por 1 noite

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

10

Lisa

26 de set. de 2024

·

Hospedou-se por 1 noite

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

10

Denise

25 de nov. de 2024

·

Hospedou-se por 4 noites

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é consistentemente alta, com muitos descrevendo os quartos e as áreas comuns como impecáveis e bem conservados. Alguns notam elementos datados ou desgaste em alguns quartos.

Avaliações dos hóspedes relacionadas

10

michael

24 de mai. de 2023

·

Hospedou-se por 1 noite

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

10

Warren

17 de out. de 2025

·

Hospedou-se por 1 noite

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Kelly

25 de mar. de 2025

·

Hospedou-se por 2 noites

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

8

Judy

1 de abr. de 2024

·

Hospedou-se por 3 noites

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

10

valentindan

8 de jun. de 2025

·

Hospedou-se por 1 noite

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

10

Jayne

3 de nov. de 2025

·

Hospedou-se por 2 noites

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

8

Sani

6 de jun. de 2025

·

Hospedou-se por 1 noite

Dated. Good service. Good location.

Dated. Good service. Good location.

10

Suddhasil

7 de dez. de 2025

·

Hospedou-se por 2 noites

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Lucas

11 de mar. de 2026

·

Hospedou-se por 2 noites

Clean room, great staff, beautiful restaurant.

Clean room, great staff, beautiful restaurant.

10

Cigdem

1 de jul. de 2023

·

Hospedou-se por 3 noites

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Muitos quartos são confortáveis e frequentemente espaçosos, com alguns oferecendo vistas impressionantes da catedral. Uma minoria menciona quartos menores ou antigos.

Avaliações dos hóspedes relacionadas

10

Anne

12 de dez. de 2024

·

Hospedou-se por 2 noites

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

10

gena

6 de dez. de 2025

·

Hospedou-se por 3 noites

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Suzanne

8 de dez. de 2023

·

Hospedou-se por 2 noites

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

10

Grant

16 de nov. de 2023

·

Hospedou-se por 3 noites

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Jayne

3 de nov. de 2025

·

Hospedou-se por 2 noites

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

2

Leeora

28 de dez. de 2025

·

Hospedou-se por 4 noites

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

8

Tammy

9 de dez. de 2024

·

Hospedou-se por 1 noite

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

6

David

8 de dez. de 2025

·

Hospedou-se por 2 noites

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

10

Suddhasil

7 de dez. de 2025

·

Hospedou-se por 2 noites

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Pooja

28 de mar. de 2024

·

Hospedou-se por 1 noite

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é um destaque, frequentemente descrito como profissional, atencioso e acolhedor. Críticas isoladas mencionam serviço lento no restaurante, informações inconsistentes do concierge ou interações ruins no check-in ou com upgrades.

Avaliações dos hóspedes relacionadas

10

Warren

17 de out. de 2025

·

Hospedou-se por 1 noite

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Paul

23 de nov. de 2025

·

Hospedou-se por 3 noites

Great service! Will stay again!!

Great service! Will stay again!!

8

jerzy

16 de ago. de 2024

·

Hospedou-se por 3 noites

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

Linda

5 de ago. de 2025

·

Hospedou-se por 2 noites

All staff were superb. Welcoming, efficient and nothing too much trouble.

All staff were superb. Welcoming, efficient and nothing too much trouble.

10

Andreas

26 de jan. de 2026

·

Hospedou-se por 2 noites

Das Personal war spitze!

Das Personal war spitze!

2

Leeora

28 de dez. de 2025

·

Hospedou-se por 4 noites

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

KEITH

14 de dez. de 2024

·

Hospedou-se por 1 noite

Absolute first class service. Nothing is too much trouble, staff are truly professional.

Absolute first class service. Nothing is too much trouble, staff are truly professional.

10

Rachel

2 de fev. de 2026

·

Hospedou-se por 1 noite

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Christopher

25 de dez. de 2024

·

Hospedou-se por 3 noites

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

6

Laura

13 de nov. de 2023

·

Hospedou-se por 2 noites

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Excelente localização central, diretamente ao lado da catedral e a poucos minutos da estação principal, ideal para pontos turísticos e mercados. Fácil acesso de trem; alguns hóspedes acharam o acesso de carro desafiador.

Avaliações dos hóspedes relacionadas

10

gena

6 de dez. de 2025

·

Hospedou-se por 3 noites

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Mark Richard

10 de ago. de 2024

·

Hospedou-se por 3 noites

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

10

John

22 de out. de 2025

·

Hospedou-se por 3 noites

Excellent Hotel with very good location

Excellent Hotel with very good location

10

Heidi

10 de set. de 2025

·

Hospedou-se por 4 noites

It was the perfect distance to the legendary Cologne Cathedral

It was the perfect distance to the legendary Cologne Cathedral

2

Leeora

28 de dez. de 2025

·

Hospedou-se por 4 noites

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

Claudia

1 de out. de 2025

·

Hospedou-se por 1 noite

Great location. Helpful staff.

Great location. Helpful staff.

10

Alexander

6 de set. de 2025

·

Hospedou-se por 1 noite

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

10

Robert

2 de jul. de 2024

·

Hospedou-se por 4 noites

Just next to the Railway station very convenient for shopping.

Just next to the Railway station very convenient for shopping.

10

Lynda

15 de dez. de 2023

·

Hospedou-se por 5 noites

Perfect location by the train station and across the street from the cathedral.

Perfect location by the train station and across the street from the cathedral.

10

Alistair

5 de dez. de 2023

·

Hospedou-se por 3 noites

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é amplamente elogiado pela qualidade e variedade, e os restaurantes no local recebem ótimas avaliações, juntamente com um bar aconchegante. Alguns acharam o café da manhã decepcionante ou caro, e o serviço no restaurante pode ser lento às vezes.

Avaliações dos hóspedes relacionadas

10

Lynne

15 de dez. de 2024

·

Hospedou-se por 3 noites

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

10

Janet

1 de jan. de 2025

·

Hospedou-se por 2 noites

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Francisco

17 de out. de 2024

·

Hospedou-se por 2 noites

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

8

jerzy

16 de ago. de 2024

·

Hospedou-se por 3 noites

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

David

2 de jan. de 2024

·

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

10

Jule

11 de jun. de 2024

·

Hospedou-se por 2 noites

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

10

Vant

2 de dez. de 2024

·

Hospedou-se por 1 noite

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

10

Rachel

2 de fev. de 2026

·

Hospedou-se por 1 noite

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Johann

28 de set. de 2022

·

Hospedou-se por 2 noites

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

10

Cigdem

1 de jul. de 2023

·

Hospedou-se por 3 noites

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

CARLOS

8 de abr. de 2026

·

Hospedou-se por 2 noites

Serviço excelente , quarto confortável , bem espaçoso ! Café da manhã maravilhoso e restaurantes do hotel como excelentes pratos ! Funcionários muito simpáticos !

Serviço excelente , quarto confortável , bem espaçoso ! Café da manhã maravilhoso e restaurantes do hotel como excelentes pratos ! Funcionários muito simpáticos !

10

Eunice

29 de set. de 2023

·

Hospedou-se por 2 noites

Excelente

Excelente

10

Soraya

7 de out. de 2022

·

Hospedou-se por 1 noite

Hotel maravilhoso com serviço impecável, café da manhã delicioso e a melhor localização de Colônia ( Koln ), em frente a Catedral e distância a pé de bons restaurantes, cafés, museus e comércio em geral. Prédio antigo super bem cuidado e bonita decoração. Super recomendo!!!

Hotel maravilhoso com serviço impecável, café da manhã delicioso e a melhor localização de Colônia ( Koln ), em frente a Catedral e distância a pé de bons restaurantes, cafés, museus e comércio em geral. Prédio antigo super bem cuidado e bonita decoração. Super recomendo!!!

10

Heinz-Hermann

11 de ago. de 2026

·

Hospedou-se por 2 noites

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

Wunderschönes Hotel, Perfekte Lage , Hervorragendes Personal Kommen Garantiert wieder, So muss ein 5 Sterne Hotel sein

10

Jeffrey

17 de jul. de 2026

·

Hospedou-se por 2 noites

Great location, in a newly renovated beautifully appointed hotel.

Great location, in a newly renovated beautifully appointed hotel.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 05:30

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Esta propriedade oferece serviço de traslado da estação de trem (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito e dinheiro.
Pagamento sem dinheiro em espécie disponível
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros

É necessário reservar os seguintes serviços: serviços de massagem. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
Crianças de até 12 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Somente hóspedes registrados podem ter acesso aos quartos.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
Pagamento sem dinheiro em espécie disponível para todas as transações.
Há possibilidade de check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã com buffet: EUR 52 por pessoa
Taxa de traslado de/para o aeroporto: EUR 65.00 por veículo (só ida)
Taxa para estacionamento sem manobrista: EUR 29 por dia
Taxa para estacionamento com manobrista: EUR 29 por dia (privilégios de entrada e saída)
Taxa para animais de estimação: EUR 55 por animal, por diária
Animais de serviço são isentos de taxas
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
Taxa para cama dobrável: EUR 120.0 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.