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Excelsior Hotel Ernst am Dom

412 US$

/natt

Snitt för november

Excelsior Hotel Ernst am Dom - Image 1

Excelsior Hotel Ernst am Dom - Rum

Excelsior Hotel Ernst am Dom - Rum

Excelsior Hotel Ernst am Dom - Restaurang

Excelsior Hotel Ernst am Dom - Badrum

Priser för Excelsior Hotel Ernst am Dom

Välj datum för att se priser och tillgänglighet.

412 US$

/natt

Snitt för november

Genomsnittliga priser per månad

På Excelsior Hotel Ernst am Dom är priset per natt i genomsnitt 299 US$ under den billigaste månaden (januari) och 474 US$ under den dyraste månaden (oktober), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Excelsior Hotel Ernst am Dom efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	299 US$
februari	401 US$
mars	382 US$
april	335 US$
maj	315 US$
juni	351 US$
juli	300 US$
augusti	389 US$
september	366 US$
oktober	474 US$
november	412 US$
december	433 US$

Dyrast: oktober (ca 474 US$)

Billigast: januari (ca 299 US$)

Om detta boende

Här erbjuds bastu och fitnesscenter. Detta hotell har även gratis wi-fi, conciergetjänster och shopping på boendet.

Bekvämligheter

Här erbjuds bastu och fitnesscenter. Detta hotell har även gratis wi-fi, conciergetjänster och shopping på boendet.

Företagsfaciliteter

Gäster har tillgång till bland annat gratis internet, business-service och limousine- och taxibokning. Planerar du ett event i Köln? På detta hotell finns det event- och konferensutrymmen på upp till 418 kvadratmeter, däribland konferensrum och 6 mötesrum. Hämtning vid järnvägsstationen erbjuds avgiftsfritt (tillgänglig dygnet runt) och parkering (avgift tillkommer) är tillgängligt på plats.

Måltider

Detta hotell har 2 restauranger som serverar bra mat, som till exempel Hanse Stube. Du kan också välja att lata dig på rummet med rumsservice dygnet runt. Avsluta dagen med en drink på boendets bar. Frukostbuffé serveras dagligen mot en avgift från 06.30 till 11.00.

Rum

Känn dig som hemma i ett av de 133 individuellt inredda rummen med surfplattor och gratis produkter i minibar. Gratis fast internetanslutning och wi-fi tillhandahålls, och underhållning erbjuds i form av en platt-tv med satellitkanaler. Privat badrum med gratis toalettartiklar och hårtorkar. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och skrivbord.

Läge

Excelsior Hotel Ernst am Dom ligger centralt i Köln, en kort promenad från Kölns katedral och 5 min med bil från LANXESS Arena. Detta hotell med familjevänlig profil ligger 23,3 km från Phantasialand och 3,9 km från Kölns mässa.

Vad finns i närheten

Hohe Strasse(0.1 miles)
Kölns katedral(0.1 miles)
Museum für Angewandte Kunst(0.2 miles)
Museum Ludwig(0.2 miles)
Wallrafplatz(0.2 miles)
Musical Dome(0.2 miles)
Romano-germanska museet(0.3 miles)
Foto-Museum Agfa Foto-Historama(0.3 miles)
Kölnisches Stadtmuseum(0.3 miles)
Kolumba(0.3 miles)
Hohenzollern-bron(0.3 miles)
Socialisternas nationella dokumentationscenter(0.3 miles)
Kölner Philharmonie(0.3 miles)
Alter Markt(0.3 miles)
Sankta Ursula kyrka(0.3 miles)
Köln - Bonn Airport (CGN)(9.6 miles)
Düsseldorf International Airport (DUS)(38.1 miles)
Düsseldorf (MGL-Düsseldorf - Mönchengladbach)(37.2 miles)

Parkering
Flygplatstransfer
Restaurang
Business center
Rumservice
Parkeringsservice

Läge

Domplatz / Trankgasse 1-5, Köln, Norra Rhenområdet, Westfalen, Tyskland

Hohe Strasse (0.1 miles)

Kölns katedral (0.1 miles)

Museum für Angewandte Kunst (0.2 miles)

Museum Ludwig (0.2 miles)

Wallrafplatz (0.2 miles)

Musical Dome (0.2 miles)

Mer platsinformation

Rumsalternativ

7

Svit

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

592 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Juniorsvit

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

430 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Deluxe-rum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

356 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

5

Classic dubbelrum

Information om rummet

1 Dubbelsäng

Sovplats 3

269 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Svit Executive

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

645 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

4

Classic enkelrum

Information om rummet

1 Enkelsäng

172 ft²

Wi-Fi (gratis)

Separat vardagsrum

Privat badrum

7

Svit (Excelsior)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

861 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Svit (Cathedral View)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

538 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Deluxe-rum (Grand)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

344 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

5

Superior-rum (Grand)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

322 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

Gästrecensioner för Excelsior Hotel Ernst am Dom

9.3

Storartat

Baserat på 1 002 verifierade recensioner

Vem bor här?

Företag

26%

Par

40%

Familj

19%

Grupper

6%

Ensamresande

6%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Excelsior Hotel Ernst am Dom lyfter resenärer konsekvent fram det oslagbara läget vid Kölnerdomen och tågstationen, den klassiska lyxiga atmosfären och den professionella och välkomnande personalen, samtidigt som några noterar daterade inslag och enstaka problem med service eller bekvämligheter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Excelsior Hotel Ernst am Dom lyfter resenärer konsekvent fram det oslagbara läget vid Kölnerdomen och tågstationen, den klassiska lyxiga atmosfären och den professionella och välkomnande personalen, samtidigt som några noterar daterade inslag och enstaka problem med service eller bekvämligheter.

Rummen beskrivs ofta som bekväma och rymliga, med vissa som erbjuder slående utsikt över katedralen; en minoritet nämner dock mindre eller daterade rum. Maten får höga betyg, från en omfattande frukost till välrenommerade restauranger och en mysig bar, även om långsam service eller en undermålig frukost har påpekats ibland. Sammantaget passar hotellet gäster som söker en förfinad storhotellupplevelse.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Flera restauranger på plats och en populär bar får ofta beröm. Möjligheten till parkeringsservice är en fördel, men flera gäster rapporterar att det kan vara utmanande att komma åt hotellet med bil och parkera den.

Relaterade gästrecensioner

10

Janet

1 jan. 2025

·

Stannade 2 nätter

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Grant

16 nov. 2023

·

Stannade 3 nätter

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Steve

29 okt. 2024

·

Stannade 3 nätter

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

The Bar in the hotel is like a speak easy. Tucked away and fantastic bartenders. Want something more open? Beside the bar there is a great elegant yet casual glass room.

10

RICHARD

13 dec. 2023

·

Stannade 2 nätter

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.

10

Anne

5 dec. 2023

·

Stannade 2 nätter

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

Great place to stay right next to the cathedral and Christmas Market. Had a beautiful 9 course dinner at the Hanse Stube. Nice soft beds and pillows

10

Elisabeth F

9 juni 2024

·

Stannade 1 natt

Very nice stay in a very central location with excellent parking. We will be back.

Very nice stay in a very central location with excellent parking. We will be back.

10

Vant

2 dec. 2024

·

Stannade 1 natt

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

8

Lesley

11 sep. 2023

·

Stannade 1 natt

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

Great downtown location easily accessible by train. However if you arrive by car, it’s a different story. The access to the hotel is virtually impossible. We had to call the hotel to ask how we got to the front desk!

10

Lisa

26 sep. 2024

·

Stannade 1 natt

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!

10

Denise

25 nov. 2024

·

Stannade 4 nätter

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen är genomgående hög, och många beskriver rummen och de gemensamma utrymmena som skinande rena och välskötta. En del noterar dock daterade element eller slitage i vissa rum.

Relaterade gästrecensioner

10

michael

24 maj 2023

·

Stannade 1 natt

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

Beatiful old style well kept hotel friendly staff conveniently situated next to train station but received room on courtyard so no noise whatsoever

10

Warren

17 okt. 2025

·

Stannade 1 natt

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Kelly

25 mars 2025

·

Stannade 2 nätter

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

8

Judy

1 apr. 2024

·

Stannade 3 nätter

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.

10

valentindan

8 juni 2025

·

Stannade 1 natt

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

10

Jayne

3 nov. 2025

·

Stannade 2 nätter

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

8

Sani

6 juni 2025

·

Stannade 1 natt

Dated. Good service. Good location.

Dated. Good service. Good location.

10

Suddhasil

7 dec. 2025

·

Stannade 2 nätter

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Lucas

11 mars 2026

·

Stannade 2 nätter

Clean room, great staff, beautiful restaurant.

Clean room, great staff, beautiful restaurant.

10

Cigdem

1 juli 2023

·

Stannade 3 nätter

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Många rum är bekväma och ofta rymliga, med vissa som erbjuder imponerande utsikt över katedralen. En minoritet nämner dock mindre eller daterade rum.

Relaterade gästrecensioner

10

Anne

12 dec. 2024

·

Stannade 2 nätter

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.

10

gena

6 dec. 2025

·

Stannade 3 nätter

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Suzanne

8 dec. 2023

·

Stannade 2 nätter

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)

10

Grant

16 nov. 2023

·

Stannade 3 nätter

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

Overall a really amazing hotel. The staff working the front desk and lobby were all exceptionally well-trained and friendly. Our check-in was quick and easy and the room was beautiful and very clean. Lots of room, high ceilings, 2 Juliet balconies, rainfall shower and lovely toiletries. Also, the piano bar is a nice place to get some champagne and beautiful cakes/pastries. We'd definitely stay here again in the future.

10

Jayne

3 nov. 2025

·

Stannade 2 nätter

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

2

Leeora

28 dec. 2025

·

Stannade 4 nätter

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

8

Tammy

9 dec. 2024

·

Stannade 1 natt

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.

6

David

8 dec. 2025

·

Stannade 2 nätter

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

10

Suddhasil

7 dec. 2025

·

Stannade 2 nätter

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

10

Pooja

28 mars 2024

·

Stannade 1 natt

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen är en utmärkt egenskap och beskrivs ofta som professionell, uppmärksam och välkomnande. Enstaka kritiska synpunkter nämner långsam restaurangservice, inkonsekvent rådgivning från conciergen eller dåliga interaktioner vid incheckningen eller med uppgraderingar.

Relaterade gästrecensioner

10

Warren

17 okt. 2025

·

Stannade 1 natt

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

10

Paul

23 nov. 2025

·

Stannade 3 nätter

Great service! Will stay again!!

Great service! Will stay again!!

8

jerzy

16 aug. 2024

·

Stannade 3 nätter

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

Linda

5 aug. 2025

·

Stannade 2 nätter

All staff were superb. Welcoming, efficient and nothing too much trouble.

All staff were superb. Welcoming, efficient and nothing too much trouble.

10

Andreas

26 jan. 2026

·

Stannade 2 nätter

Das Personal war spitze!

Das Personal war spitze!

2

Leeora

28 dec. 2025

·

Stannade 4 nätter

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

KEITH

14 dec. 2024

·

Stannade 1 natt

Absolute first class service. Nothing is too much trouble, staff are truly professional.

Absolute first class service. Nothing is too much trouble, staff are truly professional.

10

Rachel

2 feb. 2026

·

Stannade 1 natt

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Christopher

25 dec. 2024

·

Stannade 3 nätter

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.

6

Laura

13 nov. 2023

·

Stannade 2 nätter

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

What a beautiful place. We were offered an upgrade and agreed but felt the desk person was being a bit underhanded about it. Sure enough, the amount he told us was much less than the outrageous price we paid. We should have checked into it more before we agreed but felt that a 5-star hotel would be more concerned about its pristine reputation than conning foreigners out of some money.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Utmärkt centralt läge direkt vid katedralen och bara några minuter från centralstationen, vilket är idealiskt för sevärdheter och marknader. Lätt att nå med tåg; en del gäster tyckte dock att det var utmanande att komma åt hotellet med bil.

Relaterade gästrecensioner

10

gena

6 dec. 2025

·

Stannade 3 nätter

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.

10

Mark Richard

10 aug. 2024

·

Stannade 3 nätter

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.

10

John

22 okt. 2025

·

Stannade 3 nätter

Excellent Hotel with very good location

Excellent Hotel with very good location

10

Heidi

10 sep. 2025

·

Stannade 4 nätter

It was the perfect distance to the legendary Cologne Cathedral

It was the perfect distance to the legendary Cologne Cathedral

2

Leeora

28 dec. 2025

·

Stannade 4 nätter

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

10

Claudia

1 okt. 2025

·

Stannade 1 natt

Great location. Helpful staff.

Great location. Helpful staff.

10

Alexander

6 sep. 2025

·

Stannade 1 natt

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

10

Robert

2 juli 2024

·

Stannade 4 nätter

Just next to the Railway station very convenient for shopping.

Just next to the Railway station very convenient for shopping.

10

Lynda

15 dec. 2023

·

Stannade 5 nätter

Perfect location by the train station and across the street from the cathedral.

Perfect location by the train station and across the street from the cathedral.

10

Alistair

5 dec. 2023

·

Stannade 3 nätter

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

This property is so convenient for the railway station and it’s connection to the airport. It is right next to the Cathedral and the old town of Cologne. The staff were very friendly and helpful

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får brett erkännande för sin kvalitet och variation, och restaurangerna på plats får starka recensioner tillsammans med en mysig bar. En del tyckte att frukosten var undermålig eller dyr, och restaurangservicen kan vara långsam ibland.

Relaterade gästrecensioner

10

Lynne

15 dec. 2024

·

Stannade 3 nätter

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.

10

Janet

1 jan. 2025

·

Stannade 2 nätter

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!

10

Francisco

17 okt. 2024

·

Stannade 2 nätter

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.

8

jerzy

16 aug. 2024

·

Stannade 3 nätter

Service at the restaurants was a bit slow

Service at the restaurants was a bit slow

10

David

2 jan. 2024

·

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

10

Jule

11 juni 2024

·

Stannade 2 nätter

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it\'s a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.

10

Vant

2 dec. 2024

·

Stannade 1 natt

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .

10

Rachel

2 feb. 2026

·

Stannade 1 natt

Great room. Great staff. Amazing breakfast!

Great room. Great staff. Amazing breakfast!

10

Johann

28 sep. 2022

·

Stannade 2 nätter

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

Top 5 Sterne Hotel in,bester Lage direkt beim Kölner Dom! Besonders zu empfehlen das Restaurant Taku, super lecker :) Fazit alles Top auch mit kleiner Baustelle!

10

Cigdem

1 juli 2023

·

Stannade 3 nätter

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

We loved our time at this hotel. Everybody was so very nice and welcoming. The hotel was immaculate. The breakfast buffet was superb, with delicious fresh foods and many options, including a full vegan buffet. The servers were very attentive and friendly. It was the best stay we had in Europe.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

ADRIENNE

för 2 veckor sedan

·

Stannade 2 nätter

A fabulously sumptuous hotel, a real treat.

A fabulously sumptuous hotel, a real treat.

10

Rolando

för 2 veckor sedan

·

Stannade 2 nätter

It was a great stay. The staff was very supportive and the location was incredible.

It was a great stay. The staff was very supportive and the location was incredible.

10

LOIC

för 2 veckor sedan

·

Stannade 2 nätter

très bel hôtel, central un peu "d'époque" mais avec son charme,

très bel hôtel, central un peu "d'époque" mais avec son charme,

10

Juliana

för 4 veckor sedan

·

Stannade 1 natt

Muito bem localizado! Equipe solicita e simpática. Restaurantes maravilhosos !

Muito bem localizado! Equipe solicita e simpática. Restaurantes maravilhosos !

10

Mary

för 5 veckor sedan

·

Stannade 1 natt

Amazing hotel with a perfect location. The staff was amazing, the beds and bedding were super comfortable, the bathrooms had heater floors, the bar was cozy and had a great vibe and the location could not have been better!

Amazing hotel with a perfect location. The staff was amazing, the beds and bedding were super comfortable, the bathrooms had heater floors, the bar was cozy and had a great vibe and the location could not have been better!

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 05:30

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

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Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

november 2026

sö	må	ti	on	to	fr	lö
1	2	3	4	5	6	7 $666
8 $336	9 $367	10 $435	11 $492	12 $336	13 $315	14 $434
15 $317	16 $630	17 $469	18 $488	19 $474	20 $527	21 $627
22 $537	23 $450	24 $547	25 $511	26 $505	27 $603	28 $643
29 $678	30 $540

december 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Gäster erbjuds transport från tågstation (avgifter kan tillkomma). Gäster måste kontakta receptionen med reseinformation i förväg med hjälp av kontaktuppgifterna i bokningsbekräftelsen. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort och kontanter.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.

Förhandsbokningar krävs för massage. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Ingen avgift tas ut för barn som är 12 år eller yngre som bor i samma rum som sina föräldrar eller vårdnadshavare om ingen extra sängutrustning krävs.
Endast registrerade gäster är tillåtna på boendets rum.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri utcheckning är tillgänglig.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Avgift för frukostbuffé: EUR 54 per person (ungefärligt pris)
Avgift för flygtransfer: EUR 65.00 per fordon (enkel resa)
Parkeringsavgift: EUR 35 per dag
Avgift för parkeringsservice: EUR 35 per dag (möjlighet att köra iväg och komma tillbaka)
Avgift för husdjur: EUR 55 per husdjur per natt
Inga avgifter tas ut för assistanshundar
Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Avgift för extrasäng: EUR 120.0 per natt

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.