Luxury Infinitum

Great location. Loved the pool.

Visitors are not allowed at the property. Room was booked for two people and I was not able to bring any guest to my room. Hotel is very family friendly. Room was clean and with the ocean view. Experience was remarkable as far as the room.

Colombian immigration requires an address before we entering the country and the property would only disclose the address 24 hrs before our arrival. First we had to text them an immigration stamp in our passport. Why? We had already paid for through our booking. Getting inside the property was complicated. The entry code for the lock expired every 5 minutes. The people providing the code didn't speak English and never explained anything about the lock defect. We received multiple entry codes every 5 minutes until we were finally able to open the door. Finally, the entry code we initially used to open the door couldn't be used after the 1st entry. A magnified card was required to open the door subsequently. The front desk had only given us 1 magnified card to turn on power in the condo. An hour later, they finally brought the magnified card/key to open the door without an entry code. No one explained this very convoluted lock system. Unlike hotels where each occupant gets a key to access their room, we had to share 1 key among 4 people which made everything complicated throughout our stay. A single entry code throughout our trip would have been simpler. If I have one bad thing to say about travelling to Colombia is that they have a very bureaucratic approach to tourism (provide passport numbers before flying in, entry fee for each visitor upon arrival, etc.).

This is truly a luxury apartment at a reasonable price. Top notch (even though I thought the required "cub bracelet" was annoying. Beautiful lobby, friendly staff, exceptionaly clean room well stocked with everything needed for a short or extended stay. Excellent communication. Breath taking views and because the rises on the opposite side of the building there was no direct scorching sun. Leaving the doors opended thoughout the day is sufficient to keep the apartment cool.Super convenient to have a pool and gym on the premises. A short walk to the beach and several 24 hour supermarkets and pharmacies. The hot water is really hot which is amazing. Very tastefully decorated. More than adequate supply of towels. I was suprised at first to see a washing machine but no dryer until a friend showed me how to use the drying rack. The clothes (even jeans) were dry by the afternoon. The vented door keeps the entire building cool but still suprisingly quiet. Thoroughly enjoyed my stay and will definitley go again.

Property was great! Secure, parking, great staff. Great view of downtown bocagrande and the beach.