Quiet Venice Retreat with Private Lanai & Pool!

As returning guests, we were extremely disappointed by the condition of this property, which was far below both our previous experience and the listing.Upon arrival, we found the leather sofa heavily damaged, patched with black duct tape, and covered with a fleece blanket to conceal the damage. The floors were so dirty that the bottoms of our feet turned black. I purchased floor cleaner and cleaned them myself using the home’s supplies.The master bedroom linens appeared to have been previously used and had to be removed before we could sleep. Two dining chairs were damaged and unusable, the third bedroom had little to no air conditioning, the shared bathroom had a broken toilet seat, the well water had a strong sulfur odor, and the Wi-Fi was unreliable throughout our stay.We were also surprised by unannounced visits from both the pool technician and landscaper. One visit occurred while my teenage daughter was outside sunbathing, making the lack of notice particularly concerning.I can attach photos documenting these issues. Collectively, the property’s cleanliness, maintenance, and overall condition significantly impacted our vacation. As returning guests, this was especially disappointing. I respectfully request that VRBO review our complaint and consider appropriate compensation, including a partial refund.

An honest review: This property was perfect for our needs- a location very close to our friends. It’s not a perfect property, but it’s clean, in a safe location, has a pool (we didn’t use- wasn’t heated), and feels comfortable. We liked its proximity to Shamrock park and had fun riding bikes through there. It would benefit from a few upgrades- but you’re not paying top dollar and it is worth what you are paying.

First of we tried to call and text the property manager and she never got back to us. When we arrived we found the garbage cans were overfilled. They looked like they had not been emptied for at-least a month. We tried the property manager and again no responses. We called Evolve and they said they would try and contact the owners. He got back to us stating he was out of the state. The property manager was out of the country so there was NO one there to help. I was told the cleaning people had been there but the toilets had yellowish stains inside. The front Screen door was broken and would not shut all the way. The two bedrooms on the side of the house with the shared bathroom need new mattresses. Very uncomfortable. The pool person left the hose in the pool. The worst VRBO we have ever experienced.

The home was convenient, but not quiet. It is on a main street with much traffic. At night, when vehicles went by, there was a light on the house next door, apparently a motion detector, that flashes right into the two side bedroom windows.The house itself is in need of a deep clean as the A/C grates in the living room are caked with dust. Also, the windows outside were very dirty and my wife had to clean them all.The front screen door is broken.The back fence is broken and held up by boards.The grill needed to be replaced and we are grateful that was done as well as fresh propane was reimbursed by the rental agent.The light in the fan on the deck does not work, limiting our evening use of the deck.Two light bulbs in the guest bath do not work along with the bathroom fan.There is no hot tub, despite being advertised.There is an internet camera on the back deck pointing to the table. Unnerving.The pool is well maintained and we did meet the pool guy who is very nice.Bottom line, this home is not a value at the advertised rate. However, we do appreciate the financial consideration the rental company provided for the issues encountered.Thank you.

Our stay here was Great! I stayed with my sister, we had so much fun! The place was clean, we enjoyed the pool and they had a basketball game in one of the bedrooms. We were close to the beach, park and downtown Venice.