I arrived early 1:30 PM to see if any rooms available; no rooms available yet; 100% accepatble. I am only Gold Elite Marriott/Bonvoy. I wasn't able to get back until 8:30 PM; I was specific about not next to elevator and ADA. Was placed in ADA room down hall feom bar; when I went back to deak, they said they had nothing available. Looking from outside parking lot & lights on in hotel; zero chance that every room taken. Room not made after day ine. Only 2 towels. Water everywhere in bathroom with shower setup for wheelchair; floods entire bathroom with open bottom. ADA seat would not stay in up.position. Room musty; disgusting. Said something to desk. Hotels.com gave me $100 & they called hotel for only a $50 credit on 2 nights for $580. After super rough day at work, I just wanted someplace nice to come back to. So disappointed as I thought.The reviews for this place were great. In area about 12 weekends a year; will never stay there again.
I arrived early 1:30 PM to see if any rooms available; no rooms available yet; 100% accepatble. I am only Gold Elite Marriott/Bonvoy. I wasn't able to get back until 8:30 PM; I was specific about not next to elevator and ADA. Was placed in ADA room down hall feom bar; when I went back to deak, they said they had nothing available. Looking from outside parking lot & lights on in hotel; zero chance that every room taken. Room not made after day ine. Only 2 towels. Water everywhere in bathroom with shower setup for wheelchair; floods entire bathroom with open bottom. ADA seat would not stay in up.position. Room musty; disgusting. Said something to desk. Hotels.com gave me $100 & they called hotel for only a $50 credit on 2 nights for $580. After super rough day at work, I just wanted someplace nice to come back to. So disappointed as I thought.The reviews for this place were great. In area about 12 weekends a year; will never stay there again.
