Unit 35 - Ski-in/Ski-out

This unit seemed to have been unused for quite a while. Front steps were crooked and dangerous. Patio door didn’t close or lock. Bathroom smelled moldy. Dining table was dusty and placemats were dirty as was one of the bed covers. Tv and toaster didn’t work. Called to complain, asked for a callback to discuss and received a text 7 hours later asking what the problem was. Sent a detailed text with photos and got a callback 5 days later.

upon arrival, there was a leak in the refrigerator. I called the 24 hour notice. Line texted them twice. Emailed them once and heard back from them two days later anything I asked was not responded to until at least two days later it’s absolutely the worst experience I’ve had with the Property Management company ever. I don’t even know why they get paid.

The property was as described and perfect for the week we skied.Beds were comfortable, kitchen was very well appointed with everything you needed, lots of room to spread out.

We were a family of four, so there were many more rooms than we needed, but we appreciated the space to spread out. The furnishings are IKEA-like and in some places a little worn. The apartment is well set up for skiing with ample space/hooks for skis and paraphernalia. The condo was unevenly supplied. For example, there was lots of dishwasher detergent, laundry detergent and even a fondue pot. On the other hand, there was no shampoo, liquid dish detergent, and there were very few tops for pots and pans. We were comfortable but would recommend that you check beforehand which supplies will be available in the condo. The place is not ski out, but it is ski in. You have to walk a little bit uphill to the gondola which you should try to take as early in the morning as possible. Overall, we enjoyed our stay very much and had a great time skiing at St. Anne.

Cette hébergement a répondu à nos critères pour la proximité des pistes de skis. Toutefois, pour avoir séjourné dans d’autres établissement à Ste-Anne celui-ci commence à être dû pour certaine amélioration et un peu d’amour. Nous y avons séjourné fin janvier et nous avons eu froid tout le long de notre séjour. Le chalet est mal isolé, et les planchers de céramique sont très froid. Nous avons allumé le poêle au bois une seul soirée, car sinon impossible de dormir à l’étage c’était beaucoup trop chaud. Le téléviseur ne fonctionnait pas. Aucun, jeux de société même pas un jeu de carte. Le four n’a qu’une grille impossible de faire cuire deux plats en même temps. Le patio était remplis de neige donc aucune accès au bbq qui ne semblais pas fonctionnelle. Aucune couverture en surplus pour les lits. Bref, nous avons été déçu de notre expérience. Pour le même prix nous avons eu mieux ailleurs à Ste-Anne. Les seul avantages, le ski in ski out et la possibilité d’apporter notre chien.