Large family friendly holiday home in the Cotswolds - Willows House

The house is functional and should be a beautiful property. However the house is in desperate need of lots of refurbishment and many areas need addressing, to make the house match its description and online photos. When contacting the owners regarding the many areas of concern, we received a long list of excuses and told property is due some work. But they was happy to charge us full price knowing the house wasn’t as advertised. Such a shame as we stayed there 6 years ago and it used to lovely. It’s clear it’s under new management who do not care about customer service and standards in the same way. I wouldn’t recommend this priority if you’re expecting a luxury finish. It is however in a great location.

The house is functional and should be a beautiful property. However the house is in desperate need of lots of refurbishment and many areas need addressing, to make the house match its description and online photos. When contacting the owners regarding the many areas of concern, we received a long list of excuses and told property is due some work. But they was happy to charge us full price knowing the house wasn’t as advertised. Such a shame as we stayed there 6 years ago and it used to lovely. It’s clear it’s under new management who do not care about customer service and standards in the same way. I wouldn’t recommend this priority if you’re expecting a luxury finish. It is however in a great location.

Such a shame a lovely house like this is not cared for, the house is cleaned on the surface but look deeper and it’s not good. Sticky cupboards, crumbs in drawers, shower heads need cleaning, utility room is a dumping ground for things not in use, but not tidy. Cupboards with unopened mail just thrown in. The garden needs maintaining- not just the grass cutting. Outside furniture needs cushions now it’s summer. There is more but I will finish on a positive, we really had a lovely time.

Such a shame a lovely house like this is not cared for, the house is cleaned on the surface but look deeper and it’s not good. Sticky cupboards, crumbs in drawers, shower heads need cleaning, utility room is a dumping ground for things not in use, but not tidy. Cupboards with unopened mail just thrown in. The garden needs maintaining- not just the grass cutting. Outside furniture needs cushions now it’s summer. There is more but I will finish on a positive, we really had a lovely time.

A charming and cosy house comfortably fitting our group of 8 (although the twin room beds seemed only really suitable for children, and we ended up using the spare sofabed downstairs). We had a few teething problems with the heating/water but the team were fast to get in touch with guidance (turns out minimal interference was the best policy). Otherwise everything was great, lovley quiet location but within easy (if steep) stroll from bustling Stow with all its facilities. Lots of nice walks in the area, great local pub, handy ice cream vending machines up the road, all in an ideal spot for relaxing and/or exploring the lovely Cotswolds.