Altamont West Hotel

I feel for the price you get what you pay for and more. The only things I think need to be addressed is the cleaning of the pool needs to be done more often and safety to who comes in and out of the property could be better. Overall though I was pleasantly surprised and I would stay there again due to the location. It was noisy but if you want quiet you shouldnt stay on the stripe.

Great property - definitely an older, historic hotel, but that's what gives it charm! It's located directly on the main road in the Hip Strip of MoBay, so there is definitely traffic noise. Staff was wonderful, and helped us to extend our stay by two days when a flight was cancelled. They also connected us with two great drivers/tour guides and made excellent recommendations for local restaurants. Their on-site restaurant was excellent as well! Wonderful 2nd floor balcony/patio area to hang out and chat with other guests. Nice private pool and patio area out back for cooling off and enjoying Red Stripes. Definite traffic noise from the road, and from a major dance party that happened next door (only one night). Excellent central location - great for accessing all of MoBay's attractions. Definitely recommend!

The hotel has no elevator. I thought the clerk would try and give me a first floor room, seeing I am a senior citizen. . She would not even entertain the idea. Just a rough “I can’t change your room”. I was stuck on the third floor climbing stairs regularly in the hot foyer that had no AC. The first morning I had to walk quite a distance to another hotel to get breakfast. Some of Altamont kitchen staff was very impolite.

I had a decent room and good check-in experience. Parking was a challenge at one point but if you arrive early you might get a good spot. There’s a club next door so expect the sound to travel a bit and share the additional parking with the patrons. The restaurant was closed for dinner so I had to eat off property. They did however offer breakfast, included in the cost. Overall I slept comfortably.

Wonderful classic hotel! Very close to the hip strip, overlooking MoBay - so there is a lot of traffic/club noise (bring ear plugs if you’re a light sleeper). Extremely convenient location; nice small pool for cooling off; open-air lounge/patio area overlooking the bay and street - great for relaxing and people watching. Our room did not have exterior windows, which was actually great for sleeping (quiet, dark, and cool). Secure parking area with an attendant who was friendly and provided good dinner recommendations! FYI no elevator - stairs required - but a staff member was available to help with carrying luggage up. We absolutely recommend this hotel!!

The view from the veranda was awesome. We sat there and watched the sunset over the ocean It was lovely.

The location was the key for us, it’s near the beach and close to our favorite restaurant. What I didn’t like was that while paying for the package they said that if we add $8 more we would have access to the spa. Upon arrival there were no spa and the hotel was not aware of such transaction, and said we have to contact Expedia regarding same. There was only an independent shop that you have to pay separately for a manicure or pedicure. Now Expedia is giving us the runaround and won’t give us back our $8. So if you are book, please don’t be fooled by Expedia.

It’s just a tough parking lot to get in and out of, there’s not exactly anything they can do about it, space is at a premium.

I booked this for 3 nights, location was great, Marcia was amazing. Most of the staff minus one girl was so nice and helpful. Quiet, pool was good, its shaped weird and i scraped my elbow lol. Food was good, better drink selection than some of the other hotels. View is great, across from a public beach, so you didnt have to pay to access it. Starbucks, burger king, KFC, Juixy patties, ice cream, casino, margarita ville, night clubs, all within walking distance.

The decor, the parking. The pool area was beautiful

Stayed 10/6-10/12. Room was clean and amazing a/c. They have the best taxi mon. Big up to Box! It’s right on the hip strip.

Was disappointed after encountering beb bugs

Break was so small for the tone load of money they charge ...staff excellent rooms were clean everything was in walking distance beaches. Taxis dining areas. Loved it

I came for a funeral and was not really caring about the place i stayed at. But the hotel was beautiful, so quaint and comfortable. The room was big and the AC was fantastic. The housekeepers did such a good job keeping the rooms and public spaces clean. The included breakfast was great the 3 times i had it. The staff were all nice and polite. I would definitely go back again.

Booked for a work trip for two members of my staff. Booked two rooms and unfortunately both rooms had an off-putting smell and made the stay very uncomfortable.

There was an awful smell in the rooms

This place was perfect. We wanted a not so expensive room for an overnight stay. It was clean and comfortable. The staff was friendly and accommodating. The breakfast was very satisfying and not at all costly. The beach is across the street and souvenir shopping was a short walk. Just be careful crossing the street.

Transferred here for our last night to be closer to airport. Walkable to tons of restaurants. LOUD!!! Do not go here and expect sleep. Lots of music and traffic (trucks, motorcycles, loud horns) sound. Rooms are tiny and basic. Bathroom had a roach in sink. We got outta there early! Breakfast was amazing, waitress walks slowly and doesn’t speak too much. A/C is nice in dining area, wait there for your room to be ready.

I stayed for 5 days with my daughter and had a pleasant experience. The staff was polite, my room was clean, the entire common areas were cleaned every day, thanks to all the custodial staff for all you do, breakfast was always delicious, kudos to the chefs, I enjoyed every bite of my "yaad food" the waitresses they were great. I liked the convenience of the hotel's location, walking across the street to the beach, walking to restaurants & shops, to the park, relaxing on the patio, meeting other guests from different countries & cultures, talking with my fellow Jamaicans. It was awesome! Overall, a pleasant experience. I will definitely stay there again.

The customer service exhibited by the receptionists on our arrival and departure was par excellance The waitress who served us breakfast was v nice friendly and polite. We chose to have a Jamaican breakfast that was artisically arranged,the taste was exquisite but so much food we could not finish it!!!! The room was aesthically pleasing comfortable and clean Big up yourself Altamont Montego Bay Thank you for your positive service Yours sincerly A Morgan-Evans

The location is amazing, it's centrally located. My room was very close to the road and the traffic at nights could keep a light sleeper up but I had no problem falling asleep

Very convenient to alot of places and excursions though the room was not spacious

The building was quaint, located on the hip-strip, walking distance to Doctor's Cave Beach, restaurants, bars, clubs and souvenir shops. Great view from the hotel balcony. My room had no windows to see outside and was small. When you opened the entry door, the bed was visible to the outside. There was not enough space to fully open two 28-inch suitcases. The free breakfast was tasty but was a fixed plate. Substitutions cost extra. My server brought whole wheat bread instead of white as I requested, then argued with me that I stated incorrectly. She was displeased with me. I decided to eat breakfast down the road at The Pelican thereon. A request for 2 bottles of water which were supposed to be provided at check in, became an issue, we had to wait for someone to verify that we had not gotten it earlier. The lady who sat outside to ensure we crossed the street safely had the most pleasant demeanor - always smiling. Some of the front desk attendants were pleasant and helpful.

Nice property and views. I have staid here a few times because of it's close proximity to the airport. The rooms are clean, however the ones closest to the road can be very noisy from the sound of traffic at nights and early mornings. the

The room was really small with no window. Felt depressing and had no air conditioning.

Staff and security were pleasant but the room was very dated and was not the picture reflected on Expedia. I paid extra for the room I thought I was getting but got something different.

Clear renovated room with spacious clean immaculate bathroom

Other than flying in and out not sure why anyone would chose to vacation in Montego Bay. This hotel is fine for one night. Room at the top of the stairs and there was a motion sensor light that went off. Door didnt close very tight to that was annoying. AC points right at your head. Most important, bathroom didnt have a door and the room had been renovated. Guy who helped with our bag was lovely.

Very small and stuffy room. All the noise from the streets and other rooms can be heard as well.

Great location, great customer service. This is my second time staying here. My only issue this stay is my room was up front and heard noise all night. The only quite time was between 3am-6am. I say this so if you stay here and your a light sleeper like me, request a room in the back or away from the road. Other then that, this place is nice.

Got in from clubbing at 2pm and was locked out of the hotel for an hour because the security was sleeping and no front desk staff was on duty. Untrained staff, zero apologies.

Staff was wonderful

The only thing that was okay was the room. The luxury room was in fact that for Jamaican standards of course but the service at the front desk was always unprofessional, incompetent & indecent/unfair- TERRIBLE, HORRIBLE EXPERIENCE, every time & the food wasn't consistently good due to different chefs & not everyone working in the restaurant is competent or professional. I would not recommend this property to anyone who believes in receiving outstanding customer service but to each it's own & the way I look- FLAWLESS & high standards, the unnecessary, consistent IGNORANCE I discriminatorily received is power for the course.

The staff was wonderful and always accommodating. The decor is unique and the rooms are clean and comfortable with a nice tv for nights in. This was my second stay here and will be going back in 4 months! The best part about the Altamont is the location. Easily walk the hip strip or to downtown MB. Would recommend! 10/10!

Excellent breakfast. Hotel appearance and appeal decent for price and location. Staff friendly and professional.

Excellent front office staff. Excellent security officers. Very POOR waitress. Exceptionally poor waitress

Stayed here with my family for five nights. We had three rooms which were very clean and the staff were excellent. Break fast was good but could’ve had a little more options. Location is great ,with the beach across the street. Want to give a shoutout to Tameka, Danieka and Sasha from the front desk. These ladies go above and beyond to make your stay exceptional! Marcia and Cassandra in the restaurant . The lady that cleaned our rooms during our stay . Juliet in EVS and the two young men that does maintenance. Also, Mr Robinson the daytime security. These people are all keepers! And they make your hotel shine .

Such great staff! The staff was kind, friendly and helpful. I had a great stay.

The ladies at the front desk were exceptional. Fast and friendly service. Had to extend my stay and they were very professional and helpful.

Front desk people need training on customer service and hospitality.

The location is amazing, it's centrally located. My room was very close to the road and the traffic at nights could keep a light sleeper up but I had no problem falling asleep

Stayed 10/6-10/12. Room was clean and amazing a/c. They have the best taxi mon. Big up to Box! It’s right on the hip strip.

Hotel is located on a very busy noisy street. It's across the street from a public beach (with lots of garbage) but crossing the street is hazardous. It's walking distance to the hip strip, Doctor's Cave Beach There's always loud music from the spa or the bar next door so be sure to bring ear plugs. We didn't have any hot water for the first 2 days of our stay. I would have appreciated the staff to inform us of the issue at check-in. No compensation was given for the situation. Even once resolved, the water pressure was low. Most staff members are pleasant and friendly but a few appear to be annoyed at the presence of guests. Be sure to securely close lock your room door and use the in-room safe. A man tried to come into our room while we were there, when confronted he said he had the wrong room.. but an instant later asked if I could 'help him'. He then roamed elsewhere and sat in the lounge area. When informed of his presence, the hotel staff escorted him out. The room was small and could use some freshen up. The bathroom door didn't close completely and we had to remind the staff a few times to bring us clean towels after they took away the dirty ones. The included breakfast is convenient, basic and rather small.

I like the location. Its central and it overlooks the lovely Caribbean ocean.

Have stayed in the past. Great location close to Margaritaville. Harmony Park. Shopping. Free Jamaica breakfast. Good deal!

Great place to stay because of convenience and location to have access to different area. It right on the hip strip and offered walkable access to beach, restaurants, shops, and into town if needed.

Great location.

Had a great time here. It is in walking distance from the beach

Altamont West is located centrally to the Montego Bay Hip Strip, Beaches and walking distance to Downtown Montego. Pelican Grill restaurant, Margaritaville Club, Coral Cliff Entertainment and Doctor’s Cave beach are all in convenient walking distance. In addition there are multiple souvenir shops located along the Strip for shopping.

The hotel is efficiently managed. Checking in was quick and easy. The location and proximity to the airport, beaches, entertainment spots, parks and playground for children make it an ideal choice in the city. The rooms were clean and the beds were very comfortable. The hotel provides a complimentary breakfast and offers a choice between local and American dishes. The staff was very efficient and friendly. I would definitely recommend this hotel for a vacation.

Have stayed in the past. Great location close to Margaritaville. Harmony Park. Shopping. Free Jamaica breakfast. Good deal!

The breakfast was great.

Excellent breakfast. Hotel appearance and appeal decent for price and location. Staff friendly and professional.

Excellent front office staff. Excellent security officers. Very POOR waitress. Exceptionally poor waitress

I had a decent room and good check-in experience. Parking was a challenge at one point but if you arrive early you might get a good spot. There’s a club next door so expect the sound to travel a bit and share the additional parking with the patrons. The restaurant was closed for dinner so I had to eat off property. They did however offer breakfast, included in the cost. Overall I slept comfortably.

This place was perfect. We wanted a not so expensive room for an overnight stay. It was clean and comfortable. The staff was friendly and accommodating. The breakfast was very satisfying and not at all costly. The beach is across the street and souvenir shopping was a short walk. Just be careful crossing the street.

AC very good! Food was not! They run out of the breakfast I want and were very disappointed! They need to do better

I arrived at the resort on July 1st. It was pretty much what I paid for nothing fancy. I appreciated the peace and quiet for the most part. However, at one point while I was sleeping, it got a bit noisy outside my room. I think a group of guys were hanging out nearby, and it created quite a disturbance. Other than that, it was an okay stay. The location was great close to the beach and restaurants. The scenery was beautiful. Check-in went smoothly, but I did have one issue. When I went to the front desk to ask about breakfast and where the cafeteria was, an employee informed me that breakfast would not be served on the property. Instead, it was being offered at another location just a few minutes’ walk from the hotel. That was disappointing. I’m not sure if it was just for that day or if it’s always like that, but I was turned off by the experience. After that, I didn’t bother asking again. I simply chose to go off the property and have breakfast elsewhere for the remainder of my stay.

The customer service exhibited by the receptionists on our arrival and departure was par excellance The waitress who served us breakfast was v nice friendly and polite. We chose to have a Jamaican breakfast that was artisically arranged,the taste was exquisite but so much food we could not finish it!!!! The room was aesthically pleasing comfortable and clean Big up yourself Altamont Montego Bay Thank you for your positive service Yours sincerly A Morgan-Evans

Customer service was great. Easy check in. I really enjoyed the included breakfast every morning that was very helpful especially before heading out in the road. This hotel is very close to the Hipstrip. I was able to walk to MargaritavIile, & Doctors Cave Beach. Good AC, Nice TV with cable, huge nice comfy bed and bathroom. Nice, safe, convenient, affordable place to stay in the beautiful Montego Bay! ❤️#datisit! 🇯🇲