Upon entering the lobby, there was a strong marijuana smell. 3 people were in the lobby and 1 person eventually passed out. Check in took forever. The night staff was having a bad day - one of the room locks malfunctioned and he and a handyman were clearly running into issues. Our initial room wasn’t ever cleaned so we went back down to the lobby. The staff got us a new room. While waiting in the lobby multiple times I noticed the guestbook left unattended with everyone’s personal info - phone, addresses, credit card info etc. I also saw where all the room codes were kept. At that point I wasn’t comfortable- someone could easily get the code to my room and steal my personal data. The staff was friendly. The second room we got was clean. But it was an uneasy feeling. The rest of the public area - courtyard and back area are pretty run down.
Upon entering the lobby, there was a strong marijuana smell. 3 people were in the lobby and 1 person eventually passed out. Check in took forever. The night staff was having a bad day - one of the room locks malfunctioned and he and a handyman were clearly running into issues. Our initial room wasn’t ever cleaned so we went back down to the lobby. The staff got us a new room. While waiting in the lobby multiple times I noticed the guestbook left unattended with everyone’s personal info - phone, addresses, credit card info etc. I also saw where all the room codes were kept. At that point I wasn’t comfortable- someone could easily get the code to my room and steal my personal data. The staff was friendly. The second room we got was clean. But it was an uneasy feeling. The rest of the public area - courtyard and back area are pretty run down.