Chalet haut de gamme chic 3BR / 2BA au Blue Ridge Mtn Club, vues, cheminée extérieure, centre de remise en forme, accès à la rivière

Our family and friends enjoyed a nice long weekend at the house. The house was great. Plenty of space for two families to spread out. We enjoyed the hot tub and the spacious patio. Our only suggestion would be to provide more information on the house for guests. (Trash pickup, info on the neighborhood, etc)

Beautiful mountain cabin in a gated community. Beautiful landscaping and pool.

Our family of 5 enjoyed spending the week at Robin's Crest. Thank you for letting us stay at your home. Our favorite part was the hot tub.

My family rented Robins Crest from December 28th through the 1st. We had nothing but issues which I know you are well aware of. From the start, we arrived at 4pm and our code was not working. We tried multiple times and the door wouldn’t unlock. Luckily a side door of the house was unlocked so we could still access the property. I did receive your email about a new code at 11pm on the 28th. 7 hours after check in. We had non stop issues with the heat. I sent your team multiple messages with pictures showing you how cold the house was. It got down to 62 degrees on Friday morning. Maintenance had to come out every day to restart the furnace but it would stop working in the middle of the night. We had to wake up and reset it multiples times a night. When we woke up to 62 degrees on Friday we tried to start the indoor fireplace to get some heat. The fireplace was not working so we had no access to a heat source in the house when it was in the 20s outside and snowing. I had to call multiple times on Friday and your maintenance team didn’t come until after 3pm. The maintenance team also shared “that the safety button was finicky and this happened with another stay last month. That his colleague put duct tape on it and it seemed to fix the issue”. This means your team and the owner knew there was an issue with the heater in the middle of winter and haven’t addressed it past duct tape.

The kids loved eating breakfast on the deck looking at the mountains. The outdoor fireplace was perfect for chilly evenings on the deck.