OKKO Hotels Lille Centre

Concept original et efficace Grande salle lounge avec plein de tables chaises canapés. Possibilité de café , cacahuètes ou jus de fruits qui permettent aussi de travailler avec collègues clients Petits tapas offerts en fin d après midi. Boissons dispos payantes Salle de sport pas trop grande mais avec 5 équipements de qualité. Sauna disponible à chauffer avant usage (chauffe rapide en 15-20mn à l inverse de nombreux autres) Petit déjeuner de qualité Chambre au design original. Confort classique. Bref un très bon endroit où je reviendrai

Our room.was very clean. The staff were very helpful and we enjoyed using the club for a snack in the afternoon or an aperitif in the evening. All included.

Very modern hotel in the city centre. Staff were friendly and helpful. 10 mins walk to big shopping centre (Westfield) and so many restaurants and café's within 15 mins walk. Paid for the recommended parking at Indigo Rues Piétonnes, which is literally next door to the hotel and reasonably priced.

Centralt beläget hotell med ett mycket trevligt gemensamhetsarea med kaffe, te, frukt, juice, kakor tillgängligt. Fin uteplats.

Hotel très sympa avec pleins de bonnes choses à grignoter. Equipe au top. Mais encore une souris dans le salon. Meme si elles entrent la porte de la terrasse c'est horrible d'avoir une souris. Plus envie d'y retourner tant qu'ils n'auront pas trouvé une solution viable.

Hotel ligt in het centrum van Lille waardoor alles op loopafstand is. Van de dierentuin en Westfield Mall tot Vieux Lille, alles is prima te lopen. Restaurants, bars, terrassen zijn allemaal in de directe omgeving. Hotel zelf is netjes en rustig. Prima kamers, goed bed, ontbijt op z’n Frans. Geen last gehad van geluid van buiten. Je kan de hele dag koffie, thee en sapjes pakken, vaak ligt er cake en ‘s avonds nootjes. Lounge heeft een terras, waardoor die nog even lekker buiten kan zitten. Parkeren kan in garage Indigo Lille, waar je naast de ingang van het hotel naar buiten komt.

Its good but not great. Gym has no weights, some rooms are very noisy

Hotel tres sympa mais cette fois je n'ai pas eu de chance car souris dans la cuisine du club (fumeur qui laissent la porte de la terasse/jardin ouverte) et tv qui ne captait plus que 2 chaines après minuit.

Parfait. Juste dommage que la salle de sport ouvre à 7h ( un peu tard) et ferme à 22h un peut tôt.

Personnel très agréable et accueillant. Chambres propres. Bel établissement avec une petite salle de sport sympa. Le club est excellent, avec des encas, boissons chaudes et jus frais disponibles toute la journée, comprenant des produits locaux de qualité. Dommage que certains clients se servent avec les mains plutôt qu’avec les pinces mises à disposition. Même remarque pour la porte extérieure qui reste ouverte (prévoir une fermeture automatique avec possibilité d’ouverture de l’extérieur). Le petit-déjeuner est très bien, mais certains produits, comme le saumon, ne sont pas conservés au frais.

Super staff. Excellent cleanliness Great coffee and snacks in lounge

attention à la propreté dans la chambre : poussières sur toutes les étagères + cafetière sale dans la chambre + porte de douche comportant beaucoup de calcaire .. ça laissait à désirer

Good overall, the cleaning of the room can be better

Nice hotel in the middle of Lille. Quiet and clean.

This hotel was central so we could access all of the sights of Lille very easily. We walked out in different directions to see different sights. The room was very clean. Particularly liked that there was a free snack bar with drinks etc. would definitely use OKKO hotels again

Very friendly staff and clean hotel

While the Okko is in a fantastic central location, that's pretty much where the positives ends. The towels and duvet both had visible stains, which was disgusting. The room's design is also a serious problem for privacy. The shower is completely open to the room, so if you're sharing the space, there's no way to get any privacy. On top of that, the separate toilet is so small it felt genuinely claustrophobic. To top it all off, the staff at checkout didn't even bother to ask how our stay was. It felt like they just didn't care. In the end, the convenient location just wasn't enough to make up for the uncomfortable, dirty room and the impersonal service.

Dans l'ensemble cela à été, cependant nous avons remarqué que les moquettes couloir de notre étage (3eme) n'etaient pas aspirées et donc cela ne faisait pas propre. Notre chambre n'était pas super propre non plus, lors de notre arrivée nous avons constaté des petits détails qui ne devrait pas existé dans un 4étoiles: taches de sang sur le telephone, marque de chaussures sur les murs, corbeille de fruits avec des fruits abimés pendant 2 jours, le 3eme jrs les fruits abimés furent enlevé, mais pour autant il n'y avait pas autant de choix dans les fruits! Changement seul des serviettes, pas de coup de coup d'aspirateur dans la chambre, pas de nettoyage de la vitre de la salle de bain, et pas de nettoyage du telephone. Nous avons été obligé de réclamer pour que quelqu'un revienne faire tout ça. Pas de body lotion dans la salle de bain, pareil il a fallu reclamer. Sur la terrasse une des tables a son plateau qui est dévissé et donc tres bancale, pour autant rien est fait et les ser eurs servent malgré tout des clients sans meme les inviter à changer de table. Pour la partie collation et boisson en libre service 24h/24h si vous êtes intolerant aux lactoses (comme l'un d'entre nous)pas de hance ! Il faudra se contenter de peu de choses, fruit sec types amandes et bonbons !!! Pas de lait vegetal proposé! En somme nous somme venu pour la 1ere fois chez OKKO hotel, mais nous ne reitererons pas l'experzince c'est súr, la prestation n'est pas à la hauteur des etoiles affichées.

Fist class service by all staff. Emaculaley clean.

Clean room very central location and staff polite and friendly.

Fijne sfeer, aardig personeel en schone kamer. Heel centraal gelegen. Bedden waren duurzaam, maar lagen niet lekker. Er is een concessie gedaan op comfort voor duurzaamheid.

Enjoyed the stay here. 2pm check out which was great. 24 hour hot drinks and a really pleasant seating / bar area. Only negatives would be the tiny closest toilet in the room, and the low, not hugely comfortable beds. However even with these i would certainly stay again.

Chambres petites, un petit 4 étoiles.

il faisait 30 degrés et la clim n’avait pas été mise en marche dans les chambres. le personnel ne pouvait rien faire car ça dépendait de la direction qui était absente. pas de ventilateur non plus on a été obligé d’ouvrir les fenêtres qui n’ouvraient qu’a 25 pour-cent en raison d’un système de securite. ainsi bruits de personnes alcoolisées et camion de poubelle dans ´la rue, moustiques, et chambre toujours étouffante. Nous avons tenté le lendemain de discuter avec le directeur pour trouver un aménagement commercial, mais cette personne ne s'était pas rendue disponible. Résultat: chambre non conforme au standard d’un 4 étoile ni aux standards annoncés par OKKO ( par exemple, chambre climatisée et insonorisée) très très décevant pour OKKO, une chaîne que j’ai toujours appréciée et utiliséepour des voyages perso et pro au moins 20 nuits par année.

While the Okko is in a fantastic central location, that's pretty much where the positives ends. The towels and duvet both had visible stains, which was disgusting. The room's design is also a serious problem for privacy. The shower is completely open to the room, so if you're sharing the space, there's no way to get any privacy. On top of that, the separate toilet is so small it felt genuinely claustrophobic. To top it all off, the staff at checkout didn't even bother to ask how our stay was. It felt like they just didn't care. In the end, the convenient location just wasn't enough to make up for the uncomfortable, dirty room and the impersonal service.

Air conditioning did not work, over 26C in the room. Many issues throughout the stay but it is unacceptable to advertise a hotel with air conditioning and not have any rooms with it working. Reached out to staff as much as possible but all they could do was move to a slightly less warm room with still broken AC.

Very nice hotel. Club room was great. Good location. Mattress should have been much better for room at this price point.

Le plus : les thés, cafés et jus, gateaux, fruits... à disposition. Le moins : les salles de bains ouvertes dans la chambre... aucune intimité ...

The room was very quiet and faced the back so no street noise. The room was very clean. The style and decor meant that the room wasn’t very private for 2 friends staying as the divider was wooden and see through. This would be fine for couples. We paid extra for access to the Club Lounge. This was great for soft drinks, coffee and a snack. The aperitif snack was disappointing as it wasn’t very fresh. We didn’t have breakfast at the hotel, instead we opted to go to the local bakery. The breakfast looked disappointing and repetitive.

+ve | Modern hotel in a good central location. The staff were all very friendly and helpful. The bed was comfortable with good quality linens. Nespresso machine provided which is a plus for France where you don't always get tea and coffee facilities in the rooms. The club room is a nice feature of OKKO hotels. We booked breakfast which was good quality. -ve | Unfortunately I did not sleep well as the room was too hot. Although there is air conditioning it is not powerful enough, even on maximum, to cool the room sufficiently on a hot day and due to the restrictors, you cannot open the window far enough to get air in. The layout of the breakfast room is poor as everything is in one corner which gets crowded and chaotic - the hotel needs to space the breakfast area out a bit more so that guests are not in each other’s way when trying to use the breakfast buffet.

Check-in by very polite gentleman was quick and easy, with all information regarding breakfast times, club facilities etc being shared. Bedroom and Bathroom was exceptionally clean, with toiletries, hairdryer, enough coat hangers. Towels and bedding very good quality and bed was very comfortable. Only comment I would make is to place a water flask / jug into the room to avoid numerous trips to the water dispenser.

I would\'ve rated the hotel as 5 stars however on my last evening and following morning there was no hot water. When i mentioned this to reception, the staff member was exceptionally rude and unapologetic. I was bluntly told that someone was coming to fix it that morning and "issues in hotels get fixed quickly" - well then, why wasn\'t it resolved the night before? It still hadn\'t been fixed by the time I checked out at 12pm. Why not just acknowledge it was an issue and apologise? Not happy with how I was treated. Aside from this incident, the bed was comfy but i found the duvet too warm for summer temperatures. Complimentary snacks and lounge area are great. I didn\'t have breakfast as i thought €19 was a bit steep - there are plenty of options on adjacent streets with great coffee.

Nous avions réservé une chambre pour deux nuits, les 6 et 7 décembre, et sommes arrivés le 6/12 vers 22h30. À notre arrivée, l’accès à la chambre nous a été refusé au motif que nous étions quatre : deux parents, un enfant de trois ans et un bébé de neuf mois. L’hôtel a justifié ce refus par des règles de sécurité imposées par leur assurance, qui limitent l’occupation à trois personnes par chambre non familiale. Bien que je comprenne la nécessité de respecter ces règles, les solutions proposées étaient, à mon sens, irréalistes et inadaptées à notre situation : Louer une deuxième chambre (ce qui n’était pas envisageable, étant donné que nous devions rester ensemble pour gérer un bébé malade et un enfant en bas âge) ; Quitter l’hôtel un vendredi soir à 23h30, sous la pluie, avec deux enfants en bas âge, et chercher une autre solution par nos propres moyens. Malgré nos efforts pour trouver une solution exceptionnelle pour cette nuit, aucune alternative n’a été envisagée par le personnel. L’échange a pris une tournure assez plus désagréable en fin d'échange, certaines remarques n'étant pas toujours respectueuses, le tout, en pleine crise avec un bébé en pleurs dans les bras, a ajouté à notre frustration.

My room was not cleaned every day and hotel reception did not apologise it seem to care. Poor for a 4 -star hotel

Great place, location, especially the staff very attentive and polite. Some great touches like water dispensers in floors, comp coffee and snacks and a large common area to relax in..better checkin and checkout times than most..2pm at weekends. Location..centre of town

You said Yes, the lights would not work independently as they should. So we couldn't turn on the bedside lights or bathroom light at night without turning all the lights on. I reported to reception on the first day and emailed several times over the week but they ignored me. On Tuesday the floor flooded from the shower so we had water everywhere. I mopped it up with the help from a cleaner.

Our stay could have been perfect if it wasn’t for one thing - we reported the safe lights flashing on and off (more or less continuously) four times (the forth being as we left). Each time we were told they had resolved the issue - but throughout the night, we found they hadn’t - and this obviously disturbed our sleep. I even put a towel over the safe to try and block the lights (didn’t make much difference) - just for clarity, all the number keys light up and fade out (they’re a lovely shade of bright blue and approx 10 x 15cm) And at check out - we just got a ‘sorry’ - maybe I’m expecting too much, but there was more that could have been done during our stay (change room, good will gesture), and nothing when we left either. It’s a massive shame as the hotel was lovely and in a great location.

Seamless service and great location - staff were lovely and helpful!

We really appreciated the early check-in and the service throughout was excellent. We also really enjoyed breakfast which had lots of options. We are looking forward to staying at their Paris branch again next month.

Tested the hotel staff with a request for late check-out on a Friday (up to 3 pm) citing the need to catch a late train to the airport; the staff understandingly and graciously obliged!! Well Done and Thank You! (We checked out by 1 pm actually)

Great location in Lille; but not at all noisy. The rooms were well equipped and a good size. They had a large lounge/bar/dining room with a help your stove drink and snack station. This makes it great for groups with more than 1 room as there was a nice place to socialise.

Great location and friendly staff!

Very modern hotel in the city centre. Staff were friendly and helpful. 10 mins walk to big shopping centre (Westfield) and so many restaurants and café's within 15 mins walk. Paid for the recommended parking at Indigo Rues Piétonnes, which is literally next door to the hotel and reasonably priced.

Hôtel proche de la gare

Very nice hotel super central quite new

Hotel ligt in het centrum van Lille waardoor alles op loopafstand is. Van de dierentuin en Westfield Mall tot Vieux Lille, alles is prima te lopen. Restaurants, bars, terrassen zijn allemaal in de directe omgeving. Hotel zelf is netjes en rustig. Prima kamers, goed bed, ontbijt op z’n Frans. Geen last gehad van geluid van buiten. Je kan de hele dag koffie, thee en sapjes pakken, vaak ligt er cake en ‘s avonds nootjes. Lounge heeft een terras, waardoor die nog even lekker buiten kan zitten. Parkeren kan in garage Indigo Lille, waar je naast de ingang van het hotel naar buiten komt.

Une très belle découverte. Idéalement situé, personnel très accueillant et chaleureux, chambres spacieuses, confortables et très propres. Super concept de collations à disposition, de grande qualité de surcroît. Rien à redire sur aucun plan. Un lieu à recommander sans aucune réserve.

Super endroit, bien placé et personnel aux petits soin

Clean room very central location and staff polite and friendly.

Week-end à Lille, emplacement parfait à moins de 10 minutes de la gare TGV à pied, et à proximité de toutes les visites. Le club en libre service 24h/24 est un vrai différentiateur par rapport aux autres hôtels. Petit déjeuner excellent. Chambre très confortable et bien équipée. Je recommande !

Beautiful Hotel! The breakfast was great!

Rooms was clean and bed very comfortable. Breakfast was limited in choice. Work was being carried out at the entrance to the property, which was a bit bothersome, but otherwise a nice place to stay.

Je ne connaissait pas cette chaîne d hôtel . Déçue par le rapport qualité /prix . Chambre spacieuse mais pas à la hauteur d un 4 étoiles . Petit dej médiocre . Pas de viennoiserie fraîche , ni de chocolat. De la confiture comme à la cantine . Très déçue . Personnel cependant au service et très agréable .

The room was very quiet and faced the back so no street noise. The room was very clean. The style and decor meant that the room wasn’t very private for 2 friends staying as the divider was wooden and see through. This would be fine for couples. We paid extra for access to the Club Lounge. This was great for soft drinks, coffee and a snack. The aperitif snack was disappointing as it wasn’t very fresh. We didn’t have breakfast at the hotel, instead we opted to go to the local bakery. The breakfast looked disappointing and repetitive.

We really appreciated the early check-in and the service throughout was excellent. We also really enjoyed breakfast which had lots of options. We are looking forward to staying at their Paris branch again next month.

+ve | Modern hotel in a good central location. The staff were all very friendly and helpful. The bed was comfortable with good quality linens. Nespresso machine provided which is a plus for France where you don't always get tea and coffee facilities in the rooms. The club room is a nice feature of OKKO hotels. We booked breakfast which was good quality. -ve | Unfortunately I did not sleep well as the room was too hot. Although there is air conditioning it is not powerful enough, even on maximum, to cool the room sufficiently on a hot day and due to the restrictors, you cannot open the window far enough to get air in. The layout of the breakfast room is poor as everything is in one corner which gets crowded and chaotic - the hotel needs to space the breakfast area out a bit more so that guests are not in each other’s way when trying to use the breakfast buffet.

Poor breakfast, no mugs, cutlery and replenishment of food

Das Hotelangebot wird mit „l‘aperitivo“ beworben und mit Getränke/Snacks. Antialkoholische Getränke ja, wer sich einen Aperitiv (Wein, Bier etc.) erhofft, wird enttäuscht. Das gibt es nur gegen Bezahlung! Der Snack zur Aperitivo-Zeit war bei uns auf z.b. ein! belegtes Brot oder vegetarisches Häppchen beschränkt!

Bon accueil Hôtel très propre Bémol pour le petit déjeuner à 18 euros qui propose peu de choses pas top qualité et impossible d avoir des œufs à la coque ou durs

Clean, comfortable room. Breakfast was expensive so I skipped that. Club room with snacks and free coffee was excellent, free aperitif (nibbles), very good. Receptionists were lovely. Two fire alarms on night, not so good! But apparently were caused by a guest having a cigarette.