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The Grand Oasis Cancun - All Inclusive - Image 1
The Grand Oasis Cancun - All Inclusive - Room
The Grand Oasis Cancun - All Inclusive - Room
The Grand Oasis Cancun - All Inclusive - Pool
The Grand Oasis Cancun - All Inclusive - Restaurant

The Grand Oasis Cancun - All Inclusive

Amenities

  • Sauna

  • Laundry service

  • Elevator / Lift

  • Business Center

  • Multilingual Staff

  • Safe-Deposit Box

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the d...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At The Grand Oasis Cancun - All Inclusive, guests praise the big pools and ocean views, but many report poor buffet food, long waits, dated rooms with maintenance problems, pests, unreliable elevators, and inconsistent service.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Inconsistent

Location

Convenient

Dining

Poor

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2

Andres

IAN-logo

10 Feb 2026

·

Stayed 5 nights

Horrible hotel the food was really bad
Horrible hotel the food was really bad
10

Adad Farid

IAN-logo

4 Feb 2026

·

Stayed 2 nights

Excelente
Excelente
2

Mercedes

IAN-logo

20 Jan 2026

·

Stayed 3 nights

Not the room that we paid for!! Worse customer service ever. Not clean at all. Not even the manager helped us with our issues. Worse trip in Cancun ever.
Not the room that we paid for!! Worse customer service ever. Not clean at all. Not even the manager helped us with our issues. Worse trip in Cancun ever.
8

Steven

IAN-logo

19 Jan 2026

·

Stayed 5 nights

Yes
Yes
6

Sarah

IAN-logo

31 Dec 2025

·

Stayed 4 nights

Honestly, I was quite disappointed with the stay. There were only two good restaurants and they had no reservations the entire time we were there. The food at the buffets were awful and wait times at other restaurants with mediocre food were over an hour. The elevator was broken and we were on the 6th floor so lots of stair climbing. When we tried to check out, they said we rented a cabana and never did and we had to spend over 30 min disputing this charge that was not ours. Really wish we could get a refund for at least one night!
Honestly, I was quite disappointed with the stay. There were only two good restaurants and they had no reservations the entire time we were there. The food at the buffets were awful and wait times at other restaurants with mediocre food were over an hour. The elevator was broken and we were on the 6th floor so lots of stair climbing. When we tried to check out, they said we rented a cabana and never did and we had to spend over 30 min disputing this charge that was not ours. Really wish we could get a refund for at least one night!
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at The Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. This all-inclusive property is 3.1 mi (5 km) from La Isla Shopping Mall and 12.9 mi (20.8 km) from Moon Palace Golf Club.

Oasis Arena(0.1 Miles)

San Miguelito(0.1 Miles)

Nichupté Lagoon(0.3 Miles)

Maya Museum of Cancun(0.4 Miles)

Iberostar Cancun Golf Course(0.5 Miles)

Aquaworld(0.5 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out may be available for a fee, subject to availability.

The property features elevators and step-free entrances, making it accessible for guests with disabilities.

The property is located in Cancun's Zona Hotelera, within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. It is approximately 3.1 miles from La Isla Shopping Mall and 7.1 miles from Langosta Beach.

Yes, the property has an outdoor pool, which is accessible from 8:00 AM to 8:00 PM.

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age limits are not provided.

The property does not specify the availability of cribs or extra beds, and it is recommended to contact the property directly for any specific requests.

Have a question?

Instant AI responses are based on hotel information

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