Comfort Inn & Suites Rapid City near Mt Rushmore

The property was clean and convenient...it was very difficult yo use the squeeze bottles of shampoo and lotion.. pOtherwise, this was a great stay...breakfast was good...

The property presents well and is clean and new but I noted several problems with our room: 1) No light bulb in lamp 2) Leftovers (Food) from previous guest left in refrigerator 3) linens seemed worn 4) Pressure tank from toilet leaked significant water at (very loud!) flush and I had to use bath towels to clean up floor 5) Tib drained slowly during and post shower 6) Door had large gaps at door frame to door assembly 7) Scant amenities. Lotion would be nice and only a partial roll of toilet paper Staff was pleasant at check in but not helpful with an inquiry of nearby restaurants

Ask for an explanation of the charges for the night. I reserved the room online for $98 a night and I have a pending charge for $198 for the night. ONE night! I am hoping that the additional amount is the PENDING charge for incidentals, (and will NOT be officially charged) but if I DO get charged for the total amount, I will be sorely disappointed.

I travel a lot so stay at a lot of places (hotels, motels, inn's, cabins, etc)& i usually itch. I didn't itch at all here so i can confirm they DO clean their sheets! Most places feel icky but not here. The coffee pot leaked but no biggie at all since their breakfast bar had some. It was quiet too. The city view was nice from my room. The staff was super friendly and I appreciated that. I definitely would stay here again!

Nice staff, clean hotel, good breakfast!