Residence Inn by Marriott Boston Brockton/Easton

It was very friendly

Staff was friendly.

Dear Hotel Management, I am writing to formally dispute charges that were placed on my account following my recent stay at your hotel. I was charged for alleged damages and balloon decorations that I did not cause or leave in the room. I did not host a party at any time during my stay. Despite this, security repeatedly called my room accusing me of having one, which made my stay uncomfortable and stressful. I was unable to even have a normal conversation without being disturbed. I am extremely disappointed in how this situation was handled, particularly by the morning shift staff, who were dismissive and did not properly address my concerns. No evidence or clear explanation was provided to justify these charges. I respectfully request a full refund of the incorrect charges immediately. I also ask for a written explanation and proof of the alleged damages. I expect this matter to be reviewed fairly and resolved promptly.

Limpio y agradable

La habitación estuvo muy limpia , tenía todo lo necesario en la cocina , . El baño también limpio . La srta de