KULA Crows Nest - Close to shops, Royal North Shore Hospital & Mater Hospital

Entry panel in the building faulty Booked apartment with harbour view , they put me on lowest level Good location

The location was excellent — just opposite Crows Nest Station, with plenty of cafés, restaurants, supermarkets, and pharmacies all within a short walk. The apartment itself was spacious, but the kitchen was one of the worst-equipped we’ve encountered in a serviced apartment. It only had two random cups for us to use and barely enough crockery and utensils to make proper use of the kitchen and dining facilities. We faced a few issues during our stay. The balcony was flooded, but the more serious problem was getting trapped behind the car park garage door. Despite trying multiple ways to get out, we were stuck for about 30 minutes. There was no apology or follow-up from the property management. Following that incident, the roller door was left open for the rest of our stay — presumably because it was no longer functioning — which raised concerns about security. It gave unrestricted access to the unsecured lift and all apartments, which were only protected by simple, easily bypassed standard keys. The check-in process also felt insecure, as it seemed unlikely that the keybox code is changed regularly. Additionally, the apartment door offered poor sound insulation — we could clearly hear noise from the hallway and even from neighbouring units. Being located along a main road, traffic noise was also noticeable.

メトロのクローズネスト駅前でシティやセントラル駅へもアクセス抜群でした。 フロントがないので、不測の事態が起こった時は、メールや電話で英語でのやり取りをすることになります。 私の場合、チェックイン前の連絡を当日まですっかり忘れていて、早朝、電話し事情を話すと、すぐにチェックイン手続フォームが送られてきました。 そこにパスポート情報などを入力し送信。その後、昼過ぎに施設から建物に入るコードと、部屋の鍵の取り出し方などの情報が送られてきて無事に部屋に入ることができました。 部屋はスタジオタイプで、景色のいいバルコニー付きでとても綺麗でした。写真と同じ感じでした。 洗濯洗剤も滞在数分ほど用意されていたり、掃除道具も全てあり、快適な滞在となりました。 フロントがないので、チェックイン前後の荷物の預かりがないのが残念ですが、シドニーは色々な場所で荷物預けのサービスがあるので、そちらを利用しました。

We really enjoyed our stay here. Apartment was spacious, clean and very comfortable. It is also easy access to public transport. The only minor issues were the traffic noise from Pacific Highway, and low water pressure in the bathroom faucet 9.5/10

A clear explanation that entry to the unattended building would be via a keypad at the front door using the code sent by email and that entry to the apartment would be by coded access to a locked box which containted the key. Many of your guests may be used to such practices. But clearer explanations for first time users would improve the experience.