Tried hard to work things out w/ Alex (property mgr) msging him along the way. Little was done to solve problems. So many choices in Orlando - choose somewhere else!! MAJOR ISSUES: -AC stopped working last day we were there. Msged Alex, told someone would look at it the next day (checkout day). Temp in house was 83 degrees & no ceiling fans in bedrooms, except master. -Dishwasher detergent door didn’t open. This means dishes upon arrival weren’t properly cleaned (previous pod was there, fully in tact). Had to run dishwasher w/ detergent door open to ensure pod was used. -Washing machine doesn’t properly fill w/ water. The load was wet, but stinky, when cycle ended (park/workout clothes). The laundry pod was stuck to my son’s expensive running shorts because there wasn’t enough water to dissolve the pod. We had to take home wet clothes & rewash at home. -Ant infestation. Found niece watching them on kitchen floor 2nd day. We found a vacuum to use but still felt we had to put all food in fridge to avoid ants. -Outlet (only one) in master bath didn’t function. Repair request sent but nothing was done & it didn’t work for the remainder of the stay. -Parties, loud music and screaming outside past 2 a.m. ANNOYING ISSUES: -Dirty (1/4 inch dust on kitchen light, master comforter filled with pet hair, etc) -NONE of the TVs functioned & wasn’t fixed upon request -Kitchen not stocked to actually cook (no cutting board, colander, etc) -Many furnishings in disrepair
Tried hard to work things out w/ Alex (property mgr) msging him along the way. Little was done to solve problems. So many choices in Orlando - choose somewhere else!! MAJOR ISSUES: -AC stopped working last day we were there. Msged Alex, told someone would look at it the next day (checkout day). Temp in house was 83 degrees & no ceiling fans in bedrooms, except master. -Dishwasher detergent door didn’t open. This means dishes upon arrival weren’t properly cleaned (previous pod was there, fully in tact). Had to run dishwasher w/ detergent door open to ensure pod was used. -Washing machine doesn’t properly fill w/ water. The load was wet, but stinky, when cycle ended (park/workout clothes). The laundry pod was stuck to my son’s expensive running shorts because there wasn’t enough water to dissolve the pod. We had to take home wet clothes & rewash at home. -Ant infestation. Found niece watching them on kitchen floor 2nd day. We found a vacuum to use but still felt we had to put all food in fridge to avoid ants. -Outlet (only one) in master bath didn’t function. Repair request sent but nothing was done & it didn’t work for the remainder of the stay. -Parties, loud music and screaming outside past 2 a.m. ANNOYING ISSUES: -Dirty (1/4 inch dust on kitchen light, master comforter filled with pet hair, etc) -NONE of the TVs functioned & wasn’t fixed upon request -Kitchen not stocked to actually cook (no cutting board, colander, etc) -Many furnishings in disrepair
