Name: Hotel Plaza Las Américas Cali
Address: calle 21 norte 3n 34, Versalles, Cali, Colombia, Cali, Valle del Cauca, Colombia
Rating: 7.25

Guest reviews

7.3

Good

Based on 446 verified reviews

Facilities

6

Cleanliness

7.7

Rooms

7.5

Service

7.5

Location

7.2

Dining

7.2

Who stays here?

Business

78%

Couple

21%

10

GILBERTO

5 Sept 2025

·

Stayed 7 nights

Very nice

10

CESAR

28 Jul 2025

·

Stayed 2 nights

Excelente

10

Claritza

27 Dec 2024

·

Stayed 1 night

The personal that works there are very nice

10

JAMES

27 Jun 2024

·

Stayed 3 nights

Great value, location and amenities. Pool,gym, safe in room,Sauna, spacious rooms. Minor maintenance issues visible but acceptable. Very close to Occidental Hospital. Great for the budget mindset.

2

Maria

16 May 2024

·

Stayed 3 nights

Certainly! Here’s a revised version of your message: --- I have stayed in many hotels, but I have never had an experience like the one we had at this hotel. The facilities were dirty, including the pool and the gym, and the jacuzzi was broken. When we asked for a wine opener, we were told that none were available. The hair dryer was broken, the fridge was old and malfunctioning, and the pool towels were worn out and had holes. We initially booked for three days but decided to leave after two days because we didn't feel safe at the hotel. Despite this, we were not given a refund for the third night. When we checked out yesterday, we were charged $200 for allegedly dirty towels and bed sheets, even though they were old and had holes. We requested to speak with the manager, but after waiting for an hour, we were told that she was in a meeting and unavailable. This has been the worst experience I have ever had at a hotel. --- Let me know if you need any further information. I would like Expedia to refund the extra night and the money the hotel debited from my credit card

calle 21 norte 3n 34, Versalles, Cali, Colombia

Location

With a stay at Hotel Plaza Las Americas Cali in Cali (San Nicolas), you'll be within a 10-minute drive of Chipichape Shopping Center and Caicedo Square. This hotel is 0.8 mi (1.3 km) from Cali Cathedral and 0.9 mi (1.5 km) from La Merced Archaeological Museum.

La Ermita Church(0.6 Miles)

Bulevar del Río(0.6 Miles)

The Poet's Park(0.7 Miles)

Cali Cathedral(0.7 Miles)

Jorge Isaacs Theater(0.7 Miles)

Caicedo Square(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site, but it is limited. No reservation is required.

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Yes, pets are allowed with a fee of COP 100,000 per pet, per night. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request but may incur additional charges.

Yes, a roundtrip airport shuttle is available for a surcharge of COP 120,000 per vehicle. Guests must contact the property with arrival details before travel.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

The hotel is located in the San Nicolas neighborhood of Cali, within a 10-minute drive of Chipichape Shopping Center and Caicedo Square. It is approximately 0.8 miles from Cali Cathedral and 0.9 miles from La Merced Archaeological Museum.

Yes, the hotel features both an indoor and an outdoor swimming pool. The outdoor pool is seasonal, and specific operational hours are not provided.

Children are allowed at the property. There is no specific minimum age mentioned for children to stay for free.

The property offers rollaway beds for a fee of COP 100,000 per night. Advance request or confirmation may be required for availability.

Hotel Plaza Las Américas Cali

Amenities

Property description

Book on Vio

Guest reviews