Name: Leland Hotel Palo Alto
Address: 3255 El Camino Real, Palo Alto, Comté de Santa Clara, US
Price range: 118 $US–465 $US per night
Rating: 7.9

Ce qu'en disent des voyageurs

Les avis sur le Leland Hotel Palo Alto décrivent un séjour simple et sans fioritures, avec des chambres récemment rénovées, généralement propres, un bon rapport qualité-prix pour beaucoup, et un emplacement pratique près de Stanford, associé à un modèle de service et d'enregistrement moderne, principalement basé sur des bornes interactives.

Les clients notent fréquemment des murs fins et du bruit de la rue, des salles de bain et des chambres compactes, et des équipements de base dans la chambre comme des téléviseurs Roku et un simple service de café. La qualité du ménage et de l'entretien est variable, avec des signalements de parasites, de drains bouchés ou de douches au débit faible, de fluctuations de la température de l'eau chaude et de quelques oublis, comme l'absence de café ou des lumières de salle de bain vacillantes. De nombreux clients décrivent toujours le personnel comme aimable et serviable en cas de besoin. Dans l'ensemble, attendez-vous à un séjour simple, axé sur le budget, avec peu de luxe.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont simples ; un parking est disponible, mais les avis sur sa disponibilité sont mitigés, et certains mentionnent qu'il n'y a pas de machine à glaçons.

Avis de voyageur à ce sujet

8

Moin

21 août 2025

·

A séjourné 2 nuits

This was a solid, no-frills stay. The rooms have been recently updated and were clean and comfortable. Plenty of parking right in front. Right on El Camino so easy access to all of the delights of the Peninsula. Would stay again.

4

lisa

27 janv. 2025

·

A séjourné 3 nuits

It was not what I thought, no ice, just wasn’t worth 220.00 a night. Had to talk to kiosk for everything. Did not like it

10

RAYMOND

9 mai 2025

·

A séjourné 2 nuits

The staff was great. The available parking not so ggod.

6

Cynthia

22 avr. 2025

·

A séjourné 5 nuits

There aren’t enough outlets or chargers for your electronic devices. No ice machine and the fridge is a dorm sized one that sat on the floor. The bed was comfortable and the maid came in every other day and refreshed our sheets and towels. They didn’t refill the coffee either.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients signalent des chambres propres et rafraîchies, mais plusieurs font état de lacunes telles que des cheveux ou des débris et, occasionnellement, de parasites (fourmis, araignées). Des problèmes d'entretien dans les salles de bain apparaissent également, notamment des drains bouchés et de l'eau très chaude.

Avis de voyageur à ce sujet

6

Troy

1 nov. 2025

·

A séjourné 2 nuits

Welcome staff was great. Breakfast was individual packaged oatmeal. Not spectacular. The made bed had somebody's hair in it. There was a sock below the chair. I can't say attention to detail was high on the list here. Standards need to be raised. Nice place to be, all the same.

10

REGINA

8 août 2025

·

A séjourné 1 nuit

Very clean and bed is comfortable.

6

chelsea

20 sept. 2025

·

A séjourné 1 nuit

Need to get pest control out and do a better job cleaning. Found 3 spiders hanging around the corners and ants on the walls and in my bed. I guess you get what you pay for.

2

Gabriel

27 avr. 2025

·

A séjourné 1 nuit

We were both tired and just wanted to sleep so we just stayed, but it was the biggest-regret-this-year. So I would not recommend this place for the following reasons: uncomfortable mattress with sink hole, squeaky bed frame, unsafe power strip with fridge, microwave and coffee maker, uncleanliness, cigarette-burned chair, non-functioning lamp, tiny bathroom, NASTY shower (slow to drain, mold, dirty soap dish tray, spider in the bedroom, and a very old smell. I have pictures of most everything, except the smell. So yeah “8.8” ?!? VERY misleading,…more like .08, 1/2 star rating at best; would NOT recommend.

10

Gabriela

31 juil. 2025

·

A séjourné 1 nuit

Very clean

2

Adina

7 juil. 2025

·

A séjourné 1 nuit

Check in was done via screen, not necessarily bad but different. No one was at the front desk so who could we go to with issues? All the windows in room were unlocked. There were ants all over the bathroom and small flies throughout the room. The sheets were itchy. My daughter now has a rash. My kids actually wanted to sleep in the car versus the room we had. Honestly it’s more of a motel than hotel. This is the worst hotel experience I’ve had on Hotels.com. I personally will not stay at this property again. Disappointed in Hotels.com for working with this property.

10

Eliza

4 janv. 2026

·

A séjourné 1 nuit

These rooms are cute and clean, with modern amenities. Nice staff. If you need low price in Palo Alto it’s Leland for the win!

10

Steven

22 oct. 2025

·

A séjourné 1 nuit

Clean, friendly staff, good location.

10

Steven

29 oct. 2025

·

A séjourné 2 nuits

Friendly staff, clean and quiet room.

4

Hector

12 déc. 2024

·

A séjourné 1 nuit

Dirty beds

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont équipées de commodités de base comme des téléviseurs Roku/streaming, et beaucoup trouvent les lits confortables, bien que l'agencement et les salles de bain puissent sembler compacts. Les plaintes récurrentes soulignent des murs fins et le bruit de la circulation.

Avis de voyageur à ce sujet

6

Shawn

10 mars 2025

·

A séjourné 4 nuits

Room was clean and nice bedding, but room was small. Door/ Frame was sketchy. Location perfect.

8

Moin

21 août 2025

·

A séjourné 2 nuits

This was a solid, no-frills stay. The rooms have been recently updated and were clean and comfortable. Plenty of parking right in front. Right on El Camino so easy access to all of the delights of the Peninsula. Would stay again.

10

William S

8 oct. 2025

·

A séjourné 1 nuit

My wife and I stayed here before she had a medical procedure at Stanford. We were both surprised at how nice the room was given our previous stays at similar Motels. The room was super clean. The bed was a dream and both of us slept like logs. Our only complaint was that the TV was broken and was only setup to allow for us to use our own accounts for streaming services. Not a huge deal.

8

Mendy

15 déc. 2025

·

A séjourné 1 nuit

Easy check in. Bed was a bit hard but room was clean. Had two bottles of water and couple granola bars as welcome items. Only had one coffee pod (decaf) in the room. Didn’t have time to go to office for coffee. Very noisy from street traffic but it died down as the evening went on. Over all nice place to stay.

8

Alma

1 févr. 2025

·

A séjourné 3 nuits

the room is fine if you are not a light sleeper since it's very loud due to the proximity to the street. For the price it's fine.

10

REVA

11 mai 2025

·

A séjourné 2 nuits

We appreciated the gentleman at the front desk and the person who arranged for us to have earlier check- in time. The housekeeping woman was very friendly & helpful with our requests. The big drawback I experienced the second night was the paper-thin walls and the people next-door talking nonstop all night long until the morning. Either they were doing a training online or something else, but it was constant nonstop talking. I was recovering from an outpatient procedure @ Stanford. I slept well on the very comfortable mattress as did my sister on her bed, but whenever I woke up the endless chatter continued. If not for that I would have given ⭐️⭐️⭐️⭐️⭐️

2

Anna

1 juil. 2025

·

A séjourné 4 nuits

The walls of this hotel room are thinner than paper. We could hear our neighbors next door like they were in our own room.

8

Sean T

9 nov. 2024

·

A séjourné 1 nuit

First time staying at this property and I was fairly impressed. It’s in a decent area of Palo Alto very quiet at night but did get loud in the morning when traffic started going. The check in process was very unique, I arrived around 11pm to the locked lobby with a phone number which I called and I was given a code to get inside and a few moments later was greeted by an employee on a kiosk which led me through the check in process. It was fast and easy. The room itself was clean and pretty spacious. The bathroom is small but clean, really like that the TVs are Roku so you could watch your streaming services. Only complaint was the bed and that’s mainly because of a personal preference the bed was very firm some might like that and some might not it’s really a person to person issue. Overall nice short 1 night stay, would stay again.

4

Fred

13 juin 2025

·

A séjourné 2 nuits

Room quality ok. Front desk after about 7pm is a guy on a monitor who wasn’t able to help me on 2 occasions. TV was not functional. Staff didn’t refresh the coffee in our room. Lots to nitpick, better places for the price elsewhere.

6

Sylvia

10 oct. 2025

·

A séjourné 2 nuits

The hotel is fair for the price, if you are needing a place to sleep/stay. It is a no frills but in a very convenient location. Walls are very thin can hear the conversation from next door very clearly. Bathroom is a bit tight but functional.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients décrivent le personnel comme aimable et serviable, et certains ont trouvé l'enregistrement rapide. Cependant, le service est largement à distance via une borne vidéo interactive, ce que certains ont trouvé impersonnel ou peu utile, surtout tard le soir.

Avis de voyageur à ce sujet

2

Marina

6 févr. 2025

·

A séjourné 1 nuit

Expect no service. Greeted by a kiosk robot. Everything about this is cheap and low end. The shower barely flows, I understand California is trying to save water, but I had to take a shower three times as long just to properly wash my hair. The shampoo or soap squirts out the tiniest amount, so you have to pump a few times to just get normal amount of soap. Your room might be in the lobby! (like mine was) took me forever to find it, with no one on the property to guide me. The bed is foam, squishy on top, yet very firm. Walls are dirty, the maintenance is poor. This hotel is lucky it has these cool looking pictures that is getting them booked.

10

Katharine

19 sept. 2025

·

A séjourné 2 nuits

Staff was incredibly helpful at check-in. Bed was really comfortable. Simple, but everything you need.

8

Richard

6 déc. 2024

·

A séjourné 2 nuits

Impersonal check-in. If I had been a luddite. I probably wouldn't have gotten checked in.

10

Mischa

5 août 2025

·

A séjourné 1 nuit

For me, staying at the Leland Hotel was a truly unique experience. I had never before stayed at lodgings where every aspect of the service provided to guests was managed electronically. This included both check-in and check-out procedures, and all the amenities within the accommodation from motion-sensing bathroom lights to available streaming videos, to safe and secure door locking mechanisms. The most surprising and delightful aspect of this was a trainee desk clerk named Paula who staffed the registration desk's electronic kiosk. She was courteous, helpful, attentive and highly competent in every possible way. As a senior woman, I might have easily felt that interacting with hotel staff via electronic connection, as opposed to face-to-face, was daunting. However, Paula's kind and reassuring presence resulted in an experience which was both pleasant and efficiently managed. I wish to commend this trainee for her kind and respectful service. She is a credit to the Leland Hotel establishment in every possible way and she deserves to be commended!

8

Lisa M

30 juil. 2025

·

A séjourné 1 nuit

This is a simple motel, check in is through a virtual kiosks.

8

Sean T

9 nov. 2024

·

A séjourné 1 nuit

First time staying at this property and I was fairly impressed. It’s in a decent area of Palo Alto very quiet at night but did get loud in the morning when traffic started going. The check in process was very unique, I arrived around 11pm to the locked lobby with a phone number which I called and I was given a code to get inside and a few moments later was greeted by an employee on a kiosk which led me through the check in process. It was fast and easy. The room itself was clean and pretty spacious. The bathroom is small but clean, really like that the TVs are Roku so you could watch your streaming services. Only complaint was the bed and that’s mainly because of a personal preference the bed was very firm some might like that and some might not it’s really a person to person issue. Overall nice short 1 night stay, would stay again.

10

Eliza

4 janv. 2026

·

A séjourné 1 nuit

These rooms are cute and clean, with modern amenities. Nice staff. If you need low price in Palo Alto it’s Leland for the win!

4

James

10 déc. 2024

·

A séjourné 1 nuit

Checking was not easy no personal person at the office had to work through a camera. Could not understand. The receptionist did not like it. You need to have a person live in the office.

4

Fred

13 juin 2025

·

A séjourné 2 nuits

Room quality ok. Front desk after about 7pm is a guy on a monitor who wasn’t able to help me on 2 occasions. TV was not functional. Staff didn’t refresh the coffee in our room. Lots to nitpick, better places for the price elsewhere.

10

Maria

10 janv. 2025

·

A séjourné 1 nuit

The young lady that guide us through our reservation, was very nice and patient. The room was clean and the towels, the linens for the bed were clean and smelled so nice. Thank you for the excellent service that you provided us.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour Stanford et les services le long d'El Camino, avec plusieurs avis faisant l'éloge de l'accès facile. Le trafic de rue peut être bruyant, et certains ont estimé que les environs immédiats manquaient d'options de petit-déjeuner à proximité ou semblaient un peu isolés.

Avis de voyageur à ce sujet

6

Shawn

10 mars 2025

·

A séjourné 4 nuits

Room was clean and nice bedding, but room was small. Door/ Frame was sketchy. Location perfect.

10

Eden

25 avr. 2025

·

A séjourné 3 nuits

It was clean, conveniently close to Stanford's campus, and the staff were professional and helpful.

8

Moin

21 août 2025

·

A séjourné 2 nuits

This was a solid, no-frills stay. The rooms have been recently updated and were clean and comfortable. Plenty of parking right in front. Right on El Camino so easy access to all of the delights of the Peninsula. Would stay again.

8

Alma

1 févr. 2025

·

A séjourné 3 nuits

the room is fine if you are not a light sleeper since it's very loud due to the proximity to the street. For the price it's fine.

8

Cynthia

3 déc. 2025

·

A séjourné 2 nuits

The room was nice and clean. Didn’t realize the family room doesn’t have a bath tub so wasn’t very convenient for my child. Walls are not sound proof- we could hear the neighbors conversations. The hotel was close to Stanford Children’s Hospital , that was also convenient.

8

Sean T

9 nov. 2024

·

A séjourné 1 nuit

First time staying at this property and I was fairly impressed. It’s in a decent area of Palo Alto very quiet at night but did get loud in the morning when traffic started going. The check in process was very unique, I arrived around 11pm to the locked lobby with a phone number which I called and I was given a code to get inside and a few moments later was greeted by an employee on a kiosk which led me through the check in process. It was fast and easy. The room itself was clean and pretty spacious. The bathroom is small but clean, really like that the TVs are Roku so you could watch your streaming services. Only complaint was the bed and that’s mainly because of a personal preference the bed was very firm some might like that and some might not it’s really a person to person issue. Overall nice short 1 night stay, would stay again.

10

Steven

22 oct. 2025

·

A séjourné 1 nuit

Clean, friendly staff, good location.

4

Anne

14 nov. 2025

·

A séjourné 1 nuit

The hotel is rundown and fell short of reasonable expectations for a $300 stay. From reception to the room, it felt like a questionable roadside motel. The walls were scuffed, furniture cheap, shower drain was clogged, the location was isolated. With no flexibility on cancellation I felt stuck at a place I was not comfortable to be alone at. If the rate was $99 I would not leave this review, as that would change my expectations. But the rate was $300 and the experience was poor.

10

amit

12 juil. 2025

·

A séjourné 5 nuits

Excellent facility near the Stanford campus.

10

Mira

23 sept. 2025

·

A séjourné 5 nuits

Great value for the price! Was worried at first but its location to Stanford medical and surrounding accessibility to pharmacy’s, grocery stores etc was great. I’d stay again for the price!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les options de restauration sont très limitées : les commentaires mentionnent des flocons d'avoine emballés ou du café/des collations dans le hall d'entrée, avec des fournitures de café en chambre incohérentes. Quelques clients ont noté qu'il n'y avait pas d'options de petit-déjeuner à proximité.

Avis de voyageur à ce sujet

6

Troy

1 nov. 2025

·

A séjourné 2 nuits

Welcome staff was great. Breakfast was individual packaged oatmeal. Not spectacular. The made bed had somebody's hair in it. There was a sock below the chair. I can't say attention to detail was high on the list here. Standards need to be raised. Nice place to be, all the same.

8

Mendy

15 déc. 2025

·

A séjourné 1 nuit

Easy check in. Bed was a bit hard but room was clean. Had two bottles of water and couple granola bars as welcome items. Only had one coffee pod (decaf) in the room. Didn’t have time to go to office for coffee. Very noisy from street traffic but it died down as the evening went on. Over all nice place to stay.

4

Drake

1 mars 2025

·

A séjourné 2 nuits

It was weird and expensive. No human just a weird kiosk person to check in. Kinda creepy. It was a Motel not hotel. Nothing close for breakfast. Big gap under the front door I blocked with towels

6

Cynthia

22 avr. 2025

·

A séjourné 5 nuits

There aren’t enough outlets or chargers for your electronic devices. No ice machine and the fridge is a dorm sized one that sat on the floor. The bed was comfortable and the maid came in every other day and refreshed our sheets and towels. They didn’t refill the coffee either.

6

Sharon

6 févr. 2025

·

A séjourné 2 nuits

Shower needed attention, coffee pot was broken, kiosk check in, did have Starbucks coffee, biscoff cookies, bottled water.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	127 $US
février	145 $US
mars	154 $US
avril	131 $US
mai	151 $US
juin	178 $US
juillet	143 $US
août	139 $US
septembre	139 $US
octobre	183 $US
novembre	142 $US
décembre	97 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $220
18 $131	19 $200	20 $359	21 $358	22 $228	23 $133	24 $125
25 $118	26	27 $251	28	29 $168	30 $120	31 $120

di	lu	ma	me	je	ve	sa
1 $146	2 $213	3 $334	4 $334	5 $198	6 $172	7 $130
8 $235	9 $418	10 $421	11 $465	12 $336	13 $170	14 $129
15 $161	16 $263	17 $278	18 $258	19 $218	20 $127	21 $124
22 $124	23 $149	24 $132	25 $123	26 $129	27 $129	28 $123
29 $126	30 $152

Leland Hotel Palo Alto

Prix pour Leland Hotel Palo Alto

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 grand lit, accessible aux personnes à mobilité réduite, non-fumeurs

Chambre Standard, 2 lits doubles, non-fumeurs, réfrigérateur et four à micro-ondes

Chambre Standard, 1 grand lit, non-fumeurs, réfrigérateur et four à micro-ondes

Chambre Familiale, plusieurs lits, non-fumeurs (Deluxe)

Chambre Standard, 1 très grand lit, non-fumeurs, réfrigérateur et four à micro-ondes

Avis des voyageurs sur Leland Hotel Palo Alto

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir