Best Western Syracuse Downtown Hotel and Suites
152 USD
/natt
Gj.snitt. for november
Priser for Best Western Syracuse Downtown Hotel and Suites
Velg datoer for å se priser og tilgjengelighet
152 USD
/natt
Gj.snitt. for november
Månedlige gjennomsnittspriser
På Best Western Syracuse Downtown Hotel and Suites er prisen per natt i gjennomsnitt 125 USD i den billigste måneden (januar) og 232 USD i den dyreste måneden (august), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 125 USD |
| februar | 131 USD |
| mars | 138 USD |
| april | 153 USD |
| mai | 198 USD |
| juni | 166 USD |
| juli | 185 USD |
| august | 232 USD |
| september | 172 USD |
| oktober | 159 USD |
| november | 152 USD |
| desember | 129 USD |
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nov · 152 USD
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Dyreste: august (ca. 232 USD)
Billigste: januar (ca. 125 USD)
Om denne eiendommen
Du tilbys blant annet et treningssenter og wi-fi (inkludert) og TV i fellesområdet.
Fasiliteter
Du tilbys blant annet et treningssenter og wi-fi (inkludert) og TV i fellesområdet.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet kablet internettilgang (inkludert), et døgnåpent forretningssenter og en døgnåpen resepsjon. Planlegger du en event i Syracuse? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 60 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.
Servering
Som gjest på Best Western Syracuse Downtown Hotel and Suites kan du få deg en matbit i dagligvarebutikken/storkiosken. Inkludert kontinental frokost serveres fra kl. 06.30 til kl. 09.30 på hverdagene og fra kl. 07.30 til kl. 10.30 i helgene.
Rom
Føl deg som hjemme i et av de 68 gjesterommene, som har kjøleskap og Flatskjerm-TV. Sengen har overmadrass og sengetøy av topp kvalitet. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med digital-TV. Rommene har privat bad med toalettartikler (inkludert) og hårføner.
Beliggenhet
Best Western Syracuse Downtown Hotel and Suites ligger sentralt til i Syracuse, like ved Armory Square og 2 minutter med bil fra Syracuse Universitet. Dette hotellet med historisk profil ligger 1 mi (1,5 km) unna SUNY Upstate, medisinsk institutt og 1,7 mi (2,7 km) unna JMA Wireless Dome.
Hva finnes i nærheten
Funk 'n Waffles(0.1 miles)
Armory Square(0.1 miles)
Vitenskaps- og teknologimuseum(0.1 miles)
Landmark-teatret(0.1 miles)
The Song & Dance(0.1 miles)
Salt City Market(0.2 miles)
Onondaga Historical Museum(0.3 miles)
Crouse Hinds Theater - Oncenter Complex(0.3 miles)
Clinton Square(0.4 miles)
Syracuse konferanse- og besøkssenter(0.4 miles)
Onondaga County krigsminnesmerke(0.4 miles)
Upstate Medical Arena at The Oncenter War Memorial(0.4 miles)
The Oncenter(0.4 miles)
Erie kanalmuseum(0.5 miles)
Everson kunstmuseum(0.5 miles)
Den foretrukne flyplassen for Best Western Syracuse Downtown Hotel and Suites er Syracuse, New York (SYR-Hancock internasjonale flyplass)(7.2 miles)
Gratis wi-fi
Rom for ikke-røykere
Forretningssenter
Bankettfasiliteter
Bagasjeoppbevaring
24-Hour Front Desk
Beliggenhet
416 South Clinton Street, Downtown Syracuse, Syracuse, Onondaga, New York, USA
Funk 'n Waffles (0.1 miles)
Armory Square (0.1 miles)
Vitenskaps- og teknologimuseum (0.1 miles)
Landmark-teatret (0.1 miles)
The Song & Dance (0.1 miles)
Salt City Market (0.2 miles)
Romalternativer
6
Suite, 1 kingsize-seng, tilgjengelighetstilpasset, tekjøkken (with Sofabed)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
425 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Rom – standard, 1 queensize-seng, ikke-røyk, tekjøkken
Romdetaljer
1 Stor Dobbeltseng
Sover 2
275 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Suite, 1 kingsize-seng, ikke-røyk, tekjøkken (Living Room;with Sofabed)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
425 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Rom – standard, 2 dobbeltsenger, ikke-røyk, tekjøkken
Romdetaljer
2 Dobbeltsenger
Sover 4
375 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Suite, 1 kingsize-seng, ikke-røyk, tekjøkken (Dining Table;Living Room;with Sofabed)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
625 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Rom – standard, 1 queensize-seng, ikke-røyk, kjøleskap og mikrobølgeovn
Romdetaljer
1 Stor Dobbeltseng
Sover 2
175 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler av Best Western Syracuse Downtown Hotel and Suites
8.2
Veldig bra
basert på 774 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Best Western Syracuse Downtown Hotel and Suites roser reisende den sentrale beliggenheten i Armory Square og det jevnt over vennlige personalet, mens tilbakemeldingene om rom, renslighet og frokost er mer blandet. Dette gjenspeiler både romslige suiter med kjøkkenkroker og mindre, utdaterte rom.
Les merVar dette til hjelp?
Hva gjestene synes
På Best Western Syracuse Downtown Hotel and Suites roser reisende den sentrale beliggenheten i Armory Square og det jevnt over vennlige personalet, mens tilbakemeldingene om rom, renslighet og frokost er mer blandet. Dette gjenspeiler både romslige suiter med kjøkkenkroker og mindre, utdaterte rom.
Parkering på stedet er begrenset eller utenfor området med gebyr, og mange bemerker at den eneste heisen er svært treg eller av og til ute av drift. Flere gjester rapporterer om støy fra gaten og noen usikre omgivelser om natten, selv om andre følte seg trygge. Du kan forvente et praktisk opphold i sentrum med hjelpsom service, men med varierende rom- og fasilitetsopplevelser.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Parkering på stedet er begrenset, ofte betalt, og overflytløsninger brukes. Den eneste heisen beskrives ofte som svært treg og var av og til ute av drift.
Relaterte gjesteomtaler
8
Cory
30. apr. 2025
·
Overnattet 1 natt
Parking kind of sucks but that is out of their control. The
Parking kind of sucks but that is out of their control. The
8
clinton
14. sep. 2025
·
Overnattet 1 natt
Only one very slow elevator for 11 floors!
Only one very slow elevator for 11 floors!
2
michael
29. juli 2023
·
Overnattet 4 netter
The only elevator in the building was not working. They put me on the 11th floor. I am 62 years old. No one offered to carry my bags. I had to lug them up 11 floors. A/C sounded like a freight train, coffee maker didn't work. Parking lot had about 15 parking spaces, always full. No place to park anywhere close. Had to drive around over and over to find a spot. After going up 11 flights of stairs 5 times, I had enough. Manager acted like I was inconveniencing her because I wanted my money refunded. The WORST hotel experience I have EVER had
The only elevator in the building was not working. They put me on the 11th floor. I am 62 years old. No one offered to carry my bags. I had to lug them up 11 floors. A/C sounded like a freight train, coffee maker didn't work. Parking lot had about 15 parking spaces, always full. No place to park anywhere close. Had to drive around over and over to find a spot. After going up 11 flights of stairs 5 times, I had enough. Manager acted like I was inconveniencing her because I wanted my money refunded. The WORST hotel experience I have EVER had
8
Robert
23. sep. 2025
·
Overnattet 1 natt
The location for seeing events at the Landmark Theater is perfect. Slowest elevator in the world. Parking is not clearly marked as to where to park. Front entrance is very difficult to find. There was a lot problems with lights in the room. could not turn off the dining area over head without turning off the kitch area lights. Biggest problem was the breakfast. They ran out of everything including the pancake batter in a jug with 45 minutes left. Front desk no help, and couldn't find the attendant. My big breakfast was two hardboiled eggs.
The location for seeing events at the Landmark Theater is perfect. Slowest elevator in the world. Parking is not clearly marked as to where to park. Front entrance is very difficult to find. There was a lot problems with lights in the room. could not turn off the dining area over head without turning off the kitch area lights. Biggest problem was the breakfast. They ran out of everything including the pancake batter in a jug with 45 minutes left. Front desk no help, and couldn't find the attendant. My big breakfast was two hardboiled eggs.
8
Aimee
12. okt. 2024
·
Overnattet 1 natt
Nice location at Armory Square with lots of restaurant options. 1.5 miles to the dome, which we walked. Staff very friendly. Older building but clean. Spacious room. Great basic breakfast! Not enough parking-lot holds few cars and then you have to find options elsewhere. We got the last spot on the circle, but some had to pay in garages or walk very far through a tunnel.
Nice location at Armory Square with lots of restaurant options. 1.5 miles to the dome, which we walked. Staff very friendly. Older building but clean. Spacious room. Great basic breakfast! Not enough parking-lot holds few cars and then you have to find options elsewhere. We got the last spot on the circle, but some had to pay in garages or walk very far through a tunnel.
6
sylvie
9. sep. 2024
·
Overnattet 1 natt
Could used some updates, halways and elevators, parking is of property which could be concerning
Could used some updates, halways and elevators, parking is of property which could be concerning
8
Paula
27. aug. 2024
·
Overnattet 1 natt
Great location. The staff was friendly. The lobby was nice and clean. Our room was small and the carpet did not look like it had been vacuumed. The toilet paper holder was broken, the headboard wasn't attached and the bathroom mirror and sheets were dirty. The knob on the shower was broken and my husband fixed it so we could have a warm shower. The 12 dollar a night parking in a lot that was quite a walk from the building seemed a bit expensive. I did like how the front door locked and you needed to use your key card to enter.
Great location. The staff was friendly. The lobby was nice and clean. Our room was small and the carpet did not look like it had been vacuumed. The toilet paper holder was broken, the headboard wasn't attached and the bathroom mirror and sheets were dirty. The knob on the shower was broken and my husband fixed it so we could have a warm shower. The 12 dollar a night parking in a lot that was quite a walk from the building seemed a bit expensive. I did like how the front door locked and you needed to use your key card to enter.
8
Tracey
3. mars 2023
·
Overnattet 1 natt
Need more parking. Check in at 355pm and parking already full.
Need more parking. Check in at 355pm and parking already full.
6
naomi
20. apr. 2025
·
Overnattet 2 netter
Location is good but onsite parking is very limited. This is a pretty big drawback for us.
Location is good but onsite parking is very limited. This is a pretty big drawback for us.
10
Michelle
31. mars 2024
·
Overnattet 1 natt
Definitely needs more parking!
Definitely needs more parking!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester fant rommene svært rene, men andre rapporterte problemer som skitne bad, flekkete sengetøy, støv og sporadisk lukt eller mugg. Den generelle rensligheten virker inkonsekvent.
Relaterte gjesteomtaler
10
Heather
7. sep. 2025
·
Overnattet 2 netter
We were in Syracuse for an event and the Best Western was a great location. There are several great restaurants nearby. The room was spacious and beds very comfortable. I would definitely come back to stay there again.
We were in Syracuse for an event and the Best Western was a great location. There are several great restaurants nearby. The room was spacious and beds very comfortable. I would definitely come back to stay there again.
4
Lyndsay
27. juli 2024
·
Overnattet 1 natt
We stayed at this hotel for one night en route from Ontario to Massachusetts. We arrived around 11pm and the regular parking lot was full. We were told to park in the overflow parking lot which was across and down the street. The area didn't feel very safe at night. Our room was a good size, but the bedding was so wrinkled it looked like it had just been pulled out from a laundry basket. While the sheets smelled clean, mine had what was likely an old stain square in the middle of it. The box springs were old and dirty. For breakfast there was a decent assortment of things to choose from, all primarily packaged and processed food. We opted to choose a different hotel for the way home and would not stay here again.
We stayed at this hotel for one night en route from Ontario to Massachusetts. We arrived around 11pm and the regular parking lot was full. We were told to park in the overflow parking lot which was across and down the street. The area didn't feel very safe at night. Our room was a good size, but the bedding was so wrinkled it looked like it had just been pulled out from a laundry basket. While the sheets smelled clean, mine had what was likely an old stain square in the middle of it. The box springs were old and dirty. For breakfast there was a decent assortment of things to choose from, all primarily packaged and processed food. We opted to choose a different hotel for the way home and would not stay here again.
6
Lastashia
29. nov. 2024
·
Overnattet 1 natt
I enjoyed my stay my only complaint would be that the heat did not kick in so the draft from the windows kept the room freezing cold. Overall stay was great i smelled bleach when i first walked in and i smelled it on the sheets10/10 for me.
I enjoyed my stay my only complaint would be that the heat did not kick in so the draft from the windows kept the room freezing cold. Overall stay was great i smelled bleach when i first walked in and i smelled it on the sheets10/10 for me.
2
Eric
27. mars 2025
·
Overnattet 1 natt
Do not stay here!!! Room was absolutely disgusting!! The floors from the elevator into the room couldn’t get dirtier. The room conditions were even worse. Stains all over the bed, there wasn’t even pillow cases on the pillows which were also stained! The door wouldn’t even shut. Was only in the room 30 seconds, left got a refund and went to a different hotel.
Do not stay here!!! Room was absolutely disgusting!! The floors from the elevator into the room couldn’t get dirtier. The room conditions were even worse. Stains all over the bed, there wasn’t even pillow cases on the pillows which were also stained! The door wouldn’t even shut. Was only in the room 30 seconds, left got a refund and went to a different hotel.
8
lisette
9. apr. 2024
·
Overnattet 1 natt
The room was not cleaned properly. Full of dust and hair in the shower. The sheets were very rough and the bed was not comfortable. No parking available. Horrible breakfast because of poor quality products . Yogurt and eggs were inedible.
The room was not cleaned properly. Full of dust and hair in the shower. The sheets were very rough and the bed was not comfortable. No parking available. Horrible breakfast because of poor quality products . Yogurt and eggs were inedible.
4
Richard
28. okt. 2024
·
Overnattet 2 netter
Bathroom was filthy. The sink looked as though it was not cleaned. The toilet seemed as if someone had used it to make a no. 2 and never cleaned it. The tub had body and pubic hair all over. We called the front desk and sent someone to clean. That first impression was very traumatizing and disappointing.
Bathroom was filthy. The sink looked as though it was not cleaned. The toilet seemed as if someone had used it to make a no. 2 and never cleaned it. The tub had body and pubic hair all over. We called the front desk and sent someone to clean. That first impression was very traumatizing and disappointing.
10
Thomas
25. mars 2025
·
Overnattet 1 natt
The hotel was very clean as the staff very helpful. Mimi answered all my questions and was very polite I appreciated that!
The hotel was very clean as the staff very helpful. Mimi answered all my questions and was very polite I appreciated that!
6
Dawn
24. aug. 2024
·
Overnattet 2 netter
Had to go to front desk for sheets for pull out bed. Then had to go to front desk for more towels. Weird substance stuck on wall (not cleaned).
Had to go to front desk for sheets for pull out bed. Then had to go to front desk for more towels. Weird substance stuck on wall (not cleaned).
8
santina
27. nov. 2024
·
Overnattet 1 natt
It was a nice room the bathroom was a little dirty. But we only stayed for night.
It was a nice room the bathroom was a little dirty. But we only stayed for night.
10
Frank
22. apr. 2025
·
Overnattet 4 netter
Love how clean the rooms were.
Love how clean the rooms were.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene varierer fra romslige suiter med kjøkkenkroker og komfortable senger til svært små eller utdaterte rom, med noen særheter i planløsningen. Flere anmeldelser nevner støy fra gaten, høylytt eller ineffektiv klimaanlegg, sporadiske vedlikeholdsproblemer og ustabil WiFi.
Relaterte gjesteomtaler
8
Virginia
22. okt. 2025
·
Overnattet 2 netter
You can't beat the Best Westerns location. It's within walking distance of so many great restaurants and the hotel has its own parking lot. It's a short drive to Syracuse University. We had a corner room, which was huge with lots of windows, a separate living room and a kitchenette.
You can't beat the Best Westerns location. It's within walking distance of so many great restaurants and the hotel has its own parking lot. It's a short drive to Syracuse University. We had a corner room, which was huge with lots of windows, a separate living room and a kitchenette.
6
Susan
22. apr. 2025
·
Overnattet 1 natt
Shower didn’t drain. Bathroom door didn’t open all the way past the sink. No bottled water in room. Only powdered creamer in the room with Keurig. Overall a less than average, outdated hotel.
Shower didn’t drain. Bathroom door didn’t open all the way past the sink. No bottled water in room. Only powdered creamer in the room with Keurig. Overall a less than average, outdated hotel.
10
Mark
7. juli 2025
·
Overnattet 1 natt
The room was quiet, but there was a steady, low tone, electric motor noise behind the wall in the bathroom.
The room was quiet, but there was a steady, low tone, electric motor noise behind the wall in the bathroom.
6
Wendy
28. aug. 2024
·
Overnattet 1 natt
Property was located nicely right in Armory Square with lots of options for dining and nightlife within walking distance. Unfortunately the room they gave us was the absolute tiniest room I have ever seen in a hotel. Each floor had only 7 rooms and one of them on each was located in an almost alcove type corner which was our room. I was not happy with the size and considering that this hotel was not at capacity I didn't understand why I was not given a room for two adults.
Property was located nicely right in Armory Square with lots of options for dining and nightlife within walking distance. Unfortunately the room they gave us was the absolute tiniest room I have ever seen in a hotel. Each floor had only 7 rooms and one of them on each was located in an almost alcove type corner which was our room. I was not happy with the size and considering that this hotel was not at capacity I didn't understand why I was not given a room for two adults.
10
Patricia
19. sep. 2025
·
Overnattet 2 netter
It was comfortable for 3 of us with King bed and pull out couch in adjoining area. You could use more than one towel bar in the bathroom.
It was comfortable for 3 of us with King bed and pull out couch in adjoining area. You could use more than one towel bar in the bathroom.
8
Raymond
20. aug. 2025
·
Overnattet 3 netter
Helpful staff. Unable to resolve a basic issue: no WiFi over my four-night stay. Otherwise pleasant and flexible performance. Adequate rooms. On-site parking a plus, but not enough spaces.
Helpful staff. Unable to resolve a basic issue: no WiFi over my four-night stay. Otherwise pleasant and flexible performance. Adequate rooms. On-site parking a plus, but not enough spaces.
10
Larry
9. nov. 2024
·
Overnattet 4 netter
I enjoyed the staff, especially Santana, Nancy, and her coworker. Santana read some of my book and we talked about it. I signed Nancy’s copy. I rarely get out, so it was a treat staying at your hotel this week.
I enjoyed the staff, especially Santana, Nancy, and her coworker. Santana read some of my book and we talked about it. I signed Nancy’s copy. I rarely get out, so it was a treat staying at your hotel this week.
8
Miles
11. aug. 2024
·
Overnattet 3 netter
The room with spacious with efficiency vibes. The free breakfast was as expected, nothing special. The location was quite good, within walking distance of everything. The parking lot was small and the bed was soft. The staff was friendly and accommodating. The biggest downer was one elevator for 11 floors. Hotel
The room with spacious with efficiency vibes. The free breakfast was as expected, nothing special. The location was quite good, within walking distance of everything. The parking lot was small and the bed was soft. The staff was friendly and accommodating. The biggest downer was one elevator for 11 floors. Hotel
8
Irene
21. apr. 2024
·
Overnattet 1 natt
Beautiful building. Great central location- lots of nightlife around that area. Contributed to noise evening outsider. Walls are on the thin side. But room was great. Two double beds made for squishy sleeping for 4 people (2 tweens and 2 adults) but comfortable beds.
Beautiful building. Great central location- lots of nightlife around that area. Contributed to noise evening outsider. Walls are on the thin side. But room was great. Two double beds made for squishy sleeping for 4 people (2 tweens and 2 adults) but comfortable beds.
8
Kelly
5. juni 2024
·
Overnattet 9 netter
Spent 9 nights in June 2024. Good sized room - had bedroom, separate living room (both with tvs that have a large selection of channels) and a nearly full kitchen with 2-burner stove top, full sized fridge, dishwasher, microwave and sink. A selection of dishes also provided. Tastefully decorated but this is an older building that has been retrofit so everything is a little bit imperfect. Doesn’t detract from the stay. They do not clean the rooms during your stay unless you specifically ask for it. When asked it was done promptly. Free breakfast provided with a good selection of options such as cold cereals, fruit, muffins, granola bars, yogurt, a variety of bread products like bagels, bread slices and croissants for the self-serve toaster, and a self-serve waffle maker. Two hot selections each day but nearly every day was scrambled eggs and sausage. Would have been nice to have some variation on the hot options. Coffee, tea & juice available. No other meals for lunch or dinner provided on site. Detractors for this hotel are that all the noise from the street such as loud cars, police sirens, people playing loud music etc can be heard every night, the air conditioning system is very loud with powerful fans that I could never get to stop blowing cold air on the bed, and the room was not as clean as it could have been. Finger prints on doors, bit of mildew in the shower, that sort of thing. No safe in the room to store personal belongings.
Spent 9 nights in June 2024. Good sized room - had bedroom, separate living room (both with tvs that have a large selection of channels) and a nearly full kitchen with 2-burner stove top, full sized fridge, dishwasher, microwave and sink. A selection of dishes also provided. Tastefully decorated but this is an older building that has been retrofit so everything is a little bit imperfect. Doesn’t detract from the stay. They do not clean the rooms during your stay unless you specifically ask for it. When asked it was done promptly. Free breakfast provided with a good selection of options such as cold cereals, fruit, muffins, granola bars, yogurt, a variety of bread products like bagels, bread slices and croissants for the self-serve toaster, and a self-serve waffle maker. Two hot selections each day but nearly every day was scrambled eggs and sausage. Would have been nice to have some variation on the hot options. Coffee, tea & juice available. No other meals for lunch or dinner provided on site. Detractors for this hotel are that all the noise from the street such as loud cars, police sirens, people playing loud music etc can be heard every night, the air conditioning system is very loud with powerful fans that I could never get to stop blowing cold air on the bed, and the room was not as clean as it could have been. Finger prints on doors, bit of mildew in the shower, that sort of thing. No safe in the room to store personal belongings.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet roses av mange som vennlig, hjelpsomt og imøtekommende, med noen eksempler på særlig god assistanse og oppgraderinger. Noen få gjester opplevde treg innsjekking/utsjekking eller lite hjelpsomme interaksjoner.
Relaterte gjesteomtaler
10
Angela
20. aug. 2024
·
Overnattet 2 netter
This was our 4th time at this hotel. Our daughter attends Syracuse University so we always book this hotel. During our most recent visit the TV had no reception so we went to call the front desk but the phone was not working. Joanna upgraded us to a suite with no extra charge. The hotel and service was GREAT!!!
This was our 4th time at this hotel. Our daughter attends Syracuse University so we always book this hotel. During our most recent visit the TV had no reception so we went to call the front desk but the phone was not working. Joanna upgraded us to a suite with no extra charge. The hotel and service was GREAT!!!
10
Jennifer
19. okt. 2024
·
Overnattet 1 natt
Great room! great location. great price. great facilities. my only issue was that when I came to check in there was one guy ahead of me and he apparently had a lot of things to deal with which the check-in manager was handling but it took a half an hour and there was another guy sitting there doing something else behind the computer who could have helped me. when I checked in it took me about 2 minutes so I would have appreciated not standing there for a half an hour since there was another employee on hand. otherwise great
Great room! great location. great price. great facilities. my only issue was that when I came to check in there was one guy ahead of me and he apparently had a lot of things to deal with which the check-in manager was handling but it took a half an hour and there was another guy sitting there doing something else behind the computer who could have helped me. when I checked in it took me about 2 minutes so I would have appreciated not standing there for a half an hour since there was another employee on hand. otherwise great
10
Kristina
25. mars 2024
·
Overnattet 1 natt
Fantastic location, and even better service. I cannot say enough about the hotel staff and their willingness to accommodate.
Fantastic location, and even better service. I cannot say enough about the hotel staff and their willingness to accommodate.
10
Vicki
25. aug. 2024
·
Overnattet 2 netter
Everyone is very friendly and professional 2nd time for us staying here
Everyone is very friendly and professional 2nd time for us staying here
8
Angela
29. mars 2024
·
Overnattet 1 natt
The front desk staff was excellent. I should have gotten the name of the amazing woman at the front desk. I'm sure she shared it but I am horrible with names. She was welcoming, warm, informative, just awesome in everyway. I did not like that the bed did not fit properly on the bed frame. I was concerned that I might injure my leg trying to navigate away from the exposed frame. Also, a TV guide for the channels would be appreciated. Loved the cleanliness of the hotel. Great central location. I felt safe.
The front desk staff was excellent. I should have gotten the name of the amazing woman at the front desk. I'm sure she shared it but I am horrible with names. She was welcoming, warm, informative, just awesome in everyway. I did not like that the bed did not fit properly on the bed frame. I was concerned that I might injure my leg trying to navigate away from the exposed frame. Also, a TV guide for the channels would be appreciated. Loved the cleanliness of the hotel. Great central location. I felt safe.
4
Ruben
5. juni 2023
·
Overnattet 3 netter
I hate to share a bad review about Best Western because it has always been my first choice for work trips. This stay was by-far the worst I’ve had. The staff seemed bothered by simple requests/questions. For example, upon check-in, I asked for a receipt of the total amount that was charged to my work card and the front desk employee refused to provide one. Our room looked halfway clean. There was hair all over the bathtub, the glassware in the kitchenette was dirty and sticky, and the pillow cases had stains on them. We stayed for 3 nights and by the second day, we were confused as to why our room hadn’t been cleaned/restocked even though we hung up the “make room” sign on our door. We brought it up to the front desk and they replied with “we’re just too understaffed to clean rooms right now”. By the end of our stay, we had a pile of dirty towels in our bathroom and a full trash bag. It’s worth mentioning that this was all experienced in their most expensive room. Unless management does something about this situation to make it right, I will no longer be staying at any Best Western hotel, whether for work or play.
I hate to share a bad review about Best Western because it has always been my first choice for work trips. This stay was by-far the worst I’ve had. The staff seemed bothered by simple requests/questions. For example, upon check-in, I asked for a receipt of the total amount that was charged to my work card and the front desk employee refused to provide one. Our room looked halfway clean. There was hair all over the bathtub, the glassware in the kitchenette was dirty and sticky, and the pillow cases had stains on them. We stayed for 3 nights and by the second day, we were confused as to why our room hadn’t been cleaned/restocked even though we hung up the “make room” sign on our door. We brought it up to the front desk and they replied with “we’re just too understaffed to clean rooms right now”. By the end of our stay, we had a pile of dirty towels in our bathroom and a full trash bag. It’s worth mentioning that this was all experienced in their most expensive room. Unless management does something about this situation to make it right, I will no longer be staying at any Best Western hotel, whether for work or play.
6
Paul
9. juni 2025
·
Overnattet 1 natt
The TV and phone did not work in my original room. They upgraded me to a much bigger and nicer room. Service was a little slow. I had to wait for someone to come to the desk when I was checking out which was annoying because I was in a hurry.
The TV and phone did not work in my original room. They upgraded me to a much bigger and nicer room. Service was a little slow. I had to wait for someone to come to the desk when I was checking out which was annoying because I was in a hurry.
10
Regina
20. sep. 2025
·
Overnattet 2 netter
The front desk staff were incredible. They went out of their way in every area, from parking to restaurant suggestions and things to do!
The front desk staff were incredible. They went out of their way in every area, from parking to restaurant suggestions and things to do!
10
Kim
5. mars 2025
·
Overnattet 1 natt
Front desk staff was friendly and helpful!!
Front desk staff was friendly and helpful!!
2
Melissa
24. apr. 2023
·
Overnattet 1 natt
Was not able to get a room until 5:15pm when check in is at 4:00. This made me late for an event that I was attending in Syracuse. The front staff was of no help and kept saying a room will be ready in a few minutes. I waited well over 50 minutes and kept getting the same runaround. And the gentleman at the front desk was annoyed with me as if it were my fault the room wasn’t ready. I will NEVER stay at the Best Western in Downtown Syracuse ever again. It’s not worth the stress and aggravation. I know that if I don’t cancel within 24 hours there is a penalty. If I am not checked out by noon there is a penalty. But what happens when your room isn’t available for check in at 4pm. Nothing! It’s absolutely unacceptable!!
Was not able to get a room until 5:15pm when check in is at 4:00. This made me late for an event that I was attending in Syracuse. The front staff was of no help and kept saying a room will be ready in a few minutes. I waited well over 50 minutes and kept getting the same runaround. And the gentleman at the front desk was annoyed with me as if it were my fault the room wasn’t ready. I will NEVER stay at the Best Western in Downtown Syracuse ever again. It’s not worth the stress and aggravation. I know that if I don’t cancel within 24 hours there is a penalty. If I am not checked out by noon there is a penalty. But what happens when your room isn’t available for check in at 4pm. Nothing! It’s absolutely unacceptable!!
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Sentrale beliggenhet i sentrum/Armory Square, innen gangavstand til restauranter, teatre og museer. Noen gjester nevnte støy om natten og sporadiske sikkerhetsbekymringer i området rundt.
Relaterte gjesteomtaler
10
Heather
7. sep. 2025
·
Overnattet 2 netter
We were in Syracuse for an event and the Best Western was a great location. There are several great restaurants nearby. The room was spacious and beds very comfortable. I would definitely come back to stay there again.
We were in Syracuse for an event and the Best Western was a great location. There are several great restaurants nearby. The room was spacious and beds very comfortable. I would definitely come back to stay there again.
10
Ellen
15. des. 2024
·
Overnattet 1 natt
Location so close to Armory Square is great. Short Uber up to SU campus and easy walk back down.
Location so close to Armory Square is great. Short Uber up to SU campus and easy walk back down.
10
Andrew
22. juni 2025
·
Overnattet 2 netter
Had a great experience overall. A few things could definitely use some attention, but not enough to ruin our weekend or not stay there again! Great location, outstanding customer, will stay there again.
Had a great experience overall. A few things could definitely use some attention, but not enough to ruin our weekend or not stay there again! Great location, outstanding customer, will stay there again.
8
Cesar
5. nov. 2024
·
Overnattet 6 netter
Good location in downtown. Near many local shops/markets.
Good location in downtown. Near many local shops/markets.
10
Nancy
28. mars 2025
·
Overnattet 1 natt
The Best Western staff has always been very wonderful, I’m a repeat guest here. Holly at the front desk this visit was especially great, thank you, Holly, for the hospitality! The hotel is near a lot of great restaurants, a solid record store, and is a short walk to Everson Museum of Art, and Landmark Theatre.
The Best Western staff has always been very wonderful, I’m a repeat guest here. Holly at the front desk this visit was especially great, thank you, Holly, for the hospitality! The hotel is near a lot of great restaurants, a solid record store, and is a short walk to Everson Museum of Art, and Landmark Theatre.
8
Hal
19. mai 2025
·
Overnattet 4 netter
Very nice stay. Staff was helpful. Security was good. Noisy due to street traffic, advise ear plugs!
Very nice stay. Staff was helpful. Security was good. Noisy due to street traffic, advise ear plugs!
6
Rebecca
17. sep. 2023
·
Overnattet 1 natt
Parking was very far away and it was unsafe at night with drug deals and police officers. Would not go there again.
Parking was very far away and it was unsafe at night with drug deals and police officers. Would not go there again.
10
Tara
22. sep. 2025
·
Overnattet 1 natt
The hotel had a quick easy check in. It was walkable to many places and the neighborhood felt safe for where it was.
The hotel had a quick easy check in. It was walkable to many places and the neighborhood felt safe for where it was.
10
Alan
3. apr. 2023
·
Overnattet 1 natt
Great old hotel. Beautifully decorated and restored. The area is one of the best in Syracuse although still felt a bit unsafe to walk around outside at night
Great old hotel. Beautifully decorated and restored. The area is one of the best in Syracuse although still felt a bit unsafe to walk around outside at night
10
Laura
7. apr. 2025
·
Overnattet 3 netter
Excellent location downtown. Close to everything.
Excellent location downtown. Close to everything.
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Den inkluderte frokosten får blandede tilbakemeldinger: flere gjester likte utvalget, mens andre fant elementene kalde, at de gikk tomme, eller mislikte maskinkaffen. Det ble ikke nevnt noen spisemuligheter på stedet utover frokosten.
Relaterte gjesteomtaler
10
Lisa
1. okt. 2024
·
Overnattet 2 netter
Clean, quiet, great breakfast, accommodating staff, convenient parking. Will stay there again!
Clean, quiet, great breakfast, accommodating staff, convenient parking. Will stay there again!
10
Shelley
14. juli 2024
·
Overnattet 1 natt
Holly was excellent at check in. Breakfast was very good!
Holly was excellent at check in. Breakfast was very good!
8
Michael
2. juni 2024
·
Overnattet 1 natt
This was an overnight stay on a road trip. Fortunately the hotel car park was full so we avoided the $12 charge by using the free 6pm-9am street parking outside. The room was spacious and clean. However there was a design problem with the bathroom whereby the door could not open fully because it hit the vanity (or whoever was using it). I think the door was extra wide for wheelchair use but it had not been properly thought through. The hot and cold buffet breakfast was fine for our needs. We were not in the hotel long enough to use other facilities,
This was an overnight stay on a road trip. Fortunately the hotel car park was full so we avoided the $12 charge by using the free 6pm-9am street parking outside. The room was spacious and clean. However there was a design problem with the bathroom whereby the door could not open fully because it hit the vanity (or whoever was using it). I think the door was extra wide for wheelchair use but it had not been properly thought through. The hot and cold buffet breakfast was fine for our needs. We were not in the hotel long enough to use other facilities,
8
John
14. sep. 2025
·
Overnattet 1 natt
The coffee needs to be better in the breakfast area. Having machine coffee is not good, considering the options available for coffee now.
The coffee needs to be better in the breakfast area. Having machine coffee is not good, considering the options available for coffee now.
8
Michele
12. mai 2025
·
Overnattet 2 netter
Great staff. Comfortable rooms. Limited breakfast and no bar.
Great staff. Comfortable rooms. Limited breakfast and no bar.
10
Ron
8. mars 2023
·
Overnattet 2 netter
Staff was very friendly and helpful. Breakfast was more than I was expecting, which was a definite bonus!
Staff was very friendly and helpful. Breakfast was more than I was expecting, which was a definite bonus!
8
Robert
23. sep. 2025
·
Overnattet 1 natt
The location for seeing events at the Landmark Theater is perfect. Slowest elevator in the world. Parking is not clearly marked as to where to park. Front entrance is very difficult to find. There was a lot problems with lights in the room. could not turn off the dining area over head without turning off the kitch area lights. Biggest problem was the breakfast. They ran out of everything including the pancake batter in a jug with 45 minutes left. Front desk no help, and couldn't find the attendant. My big breakfast was two hardboiled eggs.
The location for seeing events at the Landmark Theater is perfect. Slowest elevator in the world. Parking is not clearly marked as to where to park. Front entrance is very difficult to find. There was a lot problems with lights in the room. could not turn off the dining area over head without turning off the kitch area lights. Biggest problem was the breakfast. They ran out of everything including the pancake batter in a jug with 45 minutes left. Front desk no help, and couldn't find the attendant. My big breakfast was two hardboiled eggs.
8
Kelly
5. juni 2024
·
Overnattet 9 netter
Spent 9 nights in June 2024. Good sized room - had bedroom, separate living room (both with tvs that have a large selection of channels) and a nearly full kitchen with 2-burner stove top, full sized fridge, dishwasher, microwave and sink. A selection of dishes also provided. Tastefully decorated but this is an older building that has been retrofit so everything is a little bit imperfect. Doesn’t detract from the stay. They do not clean the rooms during your stay unless you specifically ask for it. When asked it was done promptly. Free breakfast provided with a good selection of options such as cold cereals, fruit, muffins, granola bars, yogurt, a variety of bread products like bagels, bread slices and croissants for the self-serve toaster, and a self-serve waffle maker. Two hot selections each day but nearly every day was scrambled eggs and sausage. Would have been nice to have some variation on the hot options. Coffee, tea & juice available. No other meals for lunch or dinner provided on site. Detractors for this hotel are that all the noise from the street such as loud cars, police sirens, people playing loud music etc can be heard every night, the air conditioning system is very loud with powerful fans that I could never get to stop blowing cold air on the bed, and the room was not as clean as it could have been. Finger prints on doors, bit of mildew in the shower, that sort of thing. No safe in the room to store personal belongings.
Spent 9 nights in June 2024. Good sized room - had bedroom, separate living room (both with tvs that have a large selection of channels) and a nearly full kitchen with 2-burner stove top, full sized fridge, dishwasher, microwave and sink. A selection of dishes also provided. Tastefully decorated but this is an older building that has been retrofit so everything is a little bit imperfect. Doesn’t detract from the stay. They do not clean the rooms during your stay unless you specifically ask for it. When asked it was done promptly. Free breakfast provided with a good selection of options such as cold cereals, fruit, muffins, granola bars, yogurt, a variety of bread products like bagels, bread slices and croissants for the self-serve toaster, and a self-serve waffle maker. Two hot selections each day but nearly every day was scrambled eggs and sausage. Would have been nice to have some variation on the hot options. Coffee, tea & juice available. No other meals for lunch or dinner provided on site. Detractors for this hotel are that all the noise from the street such as loud cars, police sirens, people playing loud music etc can be heard every night, the air conditioning system is very loud with powerful fans that I could never get to stop blowing cold air on the bed, and the room was not as clean as it could have been. Finger prints on doors, bit of mildew in the shower, that sort of thing. No safe in the room to store personal belongings.
10
Taryn
20. mai 2024
·
Overnattet 1 natt
Absolutely perfect place to stay ! Service was 10/10 all the staff very lovely. The beds were very comfortable and the room very clean ! The breakfast was also fantastic and everything we wanted to visit in the city was so close
Absolutely perfect place to stay ! Service was 10/10 all the staff very lovely. The beds were very comfortable and the room very clean ! The breakfast was also fantastic and everything we wanted to visit in the city was so close
8
Lee
3. mars 2025
·
Overnattet 2 netter
Great location and wonderful room upgrade. However, they were unprepared in time for breakfast in the morning so all the hot food was ice cold and the waffle iron wasn't heated. The only coffee was powdered instant coffee from a machine and was undrinkable, and I like Dunkin'. There was a fair variety of items, but it was all pretty unappetizing. Too bad, the place was great otherwise. I'd recommend staying here and walking to a coffee shop. The room was cheap enough to write off the breakfast without feeling bad.
Great location and wonderful room upgrade. However, they were unprepared in time for breakfast in the morning so all the hot food was ice cold and the waffle iron wasn't heated. The only coffee was powdered instant coffee from a machine and was undrinkable, and I like Dunkin'. There was a fair variety of items, but it was all pretty unappetizing. Too bad, the place was great otherwise. I'd recommend staying here and walking to a coffee shop. The room was cheap enough to write off the breakfast without feeling bad.
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KI-generert oppsummering basert på nylige gjesteomtaler
6
Allen
for 4 uker siden
·
Overnattet 1 natt
Parking was a challenge and I couldn’t figure out the in room coffee maker. Otherwise good
Parking was a challenge and I couldn’t figure out the in room coffee maker. Otherwise good
10
Cathy
29. sep. 2026
·
Overnattet 2 netter
Terrifically convenient with helpful staff and comfortable, quiet rooms.
Terrifically convenient with helpful staff and comfortable, quiet rooms.
8
Warren
24. sep. 2026
·
Overnattet 1 natt
Breakfast was below average. Staff was very good. Parking was ok with about 12 spaces f you can get it before lit fills up with one handicap space.
Breakfast was below average. Staff was very good. Parking was ok with about 12 spaces f you can get it before lit fills up with one handicap space.
8
Mary
3. sep. 2026
·
Overnattet 1 natt
The hotel was built in 1927, and, like a lot of buildings in downtown Syracuse, it was once quite grand. It had fallen on hard times, as had much of the Armory Square neighborhood (this still persists) but the Best Western organization renovated the hotel completely; the staff said it was done 3 years ago. The quality of the finishes is fine, enhanced by the care that staff take throughout the building. My room--actually a very spacious one bedroom suite with living room and kitchenette--was spotless, as were hallways, elevator, and public areas. The hotel has the very basics when it comes to the lobby "shop", but the rooms have very nice toiletries, and the complimentary breakfast, although very basic, was fine. Parking, an additional charge, was nevertheless convenient. All in all, a very good stay. Syracuse has not yet figured out how to be a walkable city; although we needed to go less than a half mile, we had to walk along and over a main highway.
The hotel was built in 1927, and, like a lot of buildings in downtown Syracuse, it was once quite grand. It had fallen on hard times, as had much of the Armory Square neighborhood (this still persists) but the Best Western organization renovated the hotel completely; the staff said it was done 3 years ago. The quality of the finishes is fine, enhanced by the care that staff take throughout the building. My room--actually a very spacious one bedroom suite with living room and kitchenette--was spotless, as were hallways, elevator, and public areas. The hotel has the very basics when it comes to the lobby "shop", but the rooms have very nice toiletries, and the complimentary breakfast, although very basic, was fine. Parking, an additional charge, was nevertheless convenient. All in all, a very good stay. Syracuse has not yet figured out how to be a walkable city; although we needed to go less than a half mile, we had to walk along and over a main highway.
6
Catherine
21. aug. 2026
·
Overnattet 2 netter
The hotel is downtown and not in an incredibly desirable location. Also the parking
The hotel is downtown and not in an incredibly desirable location. Also the parking
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
desember 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-11-02: 153.6285225151062USD
- 2026-11-03: 159.0099834159851USD
- 2026-11-04: 159.39682457427978USD
- 2026-11-05: 159.33451069335936USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 145.9864676651001USD
- 2026-11-09: 137.65309579124448USD
- 2026-11-10: 137.65309579124448USD
- 2026-11-11: 137.65309579124448USD
- 2026-11-12: 142.6422865436554USD
- 2026-11-13: 158.8767USD
- 2026-11-14: 157.75785USD
- 2026-11-15: 120.58606645202636USD
- 2026-11-16: 139.654489604187USD
- 2026-11-17: 158.8767USD
- 2026-11-18: 136.60569335060117USD
- 2026-11-19: 157.75785USD
- 2026-11-20: 158.84383582992552USD
- 2026-11-21: 158.8767USD
- 2026-11-22: 125.67332047348022USD
- 2026-11-23: 125.67332047348022USD
- 2026-11-24: 126.68831115989684USD
- 2026-11-25: 120.68412118492125USD
- 2026-11-26: 126.68831115989684USD
- 2026-11-27: 359.6464246124267USD
- 2026-11-28: 381.10134989776606USD
- 2026-11-29: 123.70051422042846USD
- 2026-11-30: 120.68412118492125USD
- 2026-12-01: 122.6926682899475USD
- 2026-12-02: 122.6926682899475USD
- 2026-12-03: 119.42258946990965USD
- 2026-12-04: 139.8325195083618USD
- 2026-12-05: 139.8325195083618USD
- 2026-12-06: 122.6926682899475USD
- 2026-12-07: 122.6926682899475USD
- 2026-12-08: 122.6926682899475USD
- 2026-12-09: 122.84922124557494USD
- 2026-12-10: 122.84922124557494USD
- 2026-12-11: 139.654489604187USD
- 2026-12-12: 139.654489604187USD
- 2026-12-13: 122.6926682899475USD
- 2026-12-14: 122.6926682899475USD
- 2026-12-15: 122.6926682899475USD
- 2026-12-16: 122.6926682899475USD
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: 139.654489604187USD
- 2026-12-20: 122.6926682899475USD
- 2026-12-21: 122.6926682899475USD
- 2026-12-22: 122.6926682899475USD
- 2026-12-23: 122.6926682899475USD
- 2026-12-24: 122.6926682899475USD
- 2026-12-25: 139.654489604187USD
- 2026-12-26: 139.654489604187USD
- 2026-12-27: 122.6926682899475USD
- 2026-12-28: 122.6926682899475USD
- 2026-12-29: 122.6926682899475USD
- 2026-12-30: 122.6926682899475USD
- 2026-12-31: 121.79292413864134USD
- 2027-01-01: 138.73739999999998USD
- 2027-01-02: 139.3828693725586USD
Du må kontakte overnattingsstedet via kontaktopplysningene i bestillingsbekreftelsen minst 24 timer før ankomst for å avtale når/hvordan innsjekking skal skje. Du må kontakte overnattingsstedet på forhånd via kontaktopplysningene i bestillingsbekreftelsen hvis du planlegger å ankomme etter midnatt. Gjestene må kontakte overnattingsstedet i forkant for å få innsjekkingsinstruksjoner. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat og røykvarsler
- Opptil 3 barn som er 16 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Alkohol serveres ikke på dette overnattingsstedet.
- Det er mulig å betale uten kontanter.
- Kontaktfri utsjekking er tilgjengelig.
- For å lese mer om Best Westerns personvernregler, kan du besøke https://www.bestwestern.no/legal/privacy-policy.
- Pris for selvbetjent parkering utendørs: 18 USD per dag (ubegrenset antall inn- og utkjøringer)
- Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Avgift for ekstraseng: 30.0 USD per dag
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Gratis wi-fi
Rom for ikke-røykere
Forretningssenter
Bankettfasiliteter
Bagasjeoppbevaring
24-Hour Front Desk
Tjenester
Forretningssenter
Bankettfasiliteter
Bagasjeoppbevaring
24-Hour Front Desk
Aktiviteter
Fitness Center (nearby)
Generelt
Rom for ikke-røykere
Internett
Gratis wi-fi