Hotel Kaachi Grand

The employees were very friendly. The room was spacious but a few issues like damp smell in bathroom, mould there, light not working in bedroom, bed sheet torn and sheets were too small for the bed and did not fully cover the mattress or the duvet. Can’t open windows due to no screens and bugs come in. Okay breakfast but would be good to advise all guests of eggs being available and all foods drinks on buffet should be labelled. I had an omelet which was nicely done. When I reported the smell in the bathroom an air freshener thing was hung in the bathroom to cover it up. Location was good and easy walk to shops and restaurants. 10 minute drive to airport. I by chance met some other guests who stayed and they had similar issues.

The bed was very comfortable but honestly the hotel was similar to, or honestly, less impressive than our previous hotel at 1/3 the price (check out Lemon Tree Resort in Thimphu). Was a bit surprised to see the high reviews in comparison to actual condition/quality.

The staff were friendly and helpful. Breakfast was self help, basic, but plentiful.

Good location. But when it rains, outside the hotel kind of stinks. Hotel itself, if very clean, rooms are spacious and have all required things. Beds are great, washrooms and bedrooms are super clean and have great attention to detail. Staff is fantastic. If you need something, it's just a call away and they respond right away. The massage center is absolutely fantastic. Great way to relax

it’s amazing