Hotel Krone by b-smart

Buyer Beware!!! Photos of hotel are misleading. Check in terrible, room is basic, 1 .9 kilometers to hotel from train station. No phone in room. I have to say disappointed, I am a frequent traveler, and the room was 1 step above a motel 6 in America. Breakfast was pitiful. Stay somewhere else. Totally misleading...

No parking to unload luggage. No elevator. Had to carry up our suitcases three floors, a total of 53 steps. Bathroom with shower is 3ft x 6 ft including shower. Windows had no darkening possibility. Street lights shone in the whole night. No person in the hotel as staff. All automated in a machine. Too cold; called their emergency number for additional blanket. Nothing available. Just deal with it.

Extremely small room on the third floor (no elevator), the shower was not in the room but on the second floor, private but it was just another small room with only the shower. Then you have to go down one floor with everything in hand, including a towel, take a shower, get dressed and go back to your room. The room was not cleaned the first day because there was no "to be cleaned" label on the door. This is usually used to "do not disturb", not to ask for cleaning. The second day I left the room around 2pm and expected it to be cleaned in the afternoon, but that didn\'t happen even if I left this label on the door knob. I basically slept 3 nights but the bed was never made, the water was not returned, the towels were never changed etc. There was a TV but instead of being in front of the bed, it was parallel to the bed on the same wall. In other words, it was impossible to watch TV from the bed: you had to take a chair and watch it while sitting. Also, the wooden floor was quite noisy, when other guests passed by on the floor and opened and closed their doors, or just talked, it was a disturbance. I could go on but this is enough. It is a 4 star on paper and for the prices, but it should be called a hostel. I recommend taking this advice seriously, and not having AI respond to comments as noted in some answers I consulted before writing.

Make sure you fill out check in infrmation (they send you an email the day before) so that you have the correct code to get in, there is no recepcion. There seems to be some parking on the street (one spot for hotel). THere is a parking garage 1 block away. Fun location in quiet town (september visit). Breakfast is fine.

El hotel estaba bien, limpio, cómodo, acogedor. Yo estuve una noche, la habitación para tres personas en grande. El desayuno completo . El aparcamiento del hotel solo una plaza, tuvimos que ir a un aparcamiento de pago, la máquina de check in más o menos intuitiva, creo que deberían especificar los extras que hay que pagar al llegar

Bella posizione centrale comodo per le terme e per un giro in città. Facile il check-in elettronico e vicino anche al parcheggio (passate prima dal punto informazioni sempre lì vicino per acquistare il pass giornaliero a 10 CHF). Camera confortevole e letti comodi.

The actual condition of the room doesn’t even come close to the pictures posted on Expedia. The hotel doesn’t have any receptionist and on top of that they sent me the self check-in instructions in German language. There is no parking facility for the hotel and the only parking garage in town takes only cash. I had to scramble at 12 at midnight to find parking in that town where I can pay with my Visa Credit Card. I had the worst experience in my 5 years of traveling.

Nur ein Parkplatz am Haus, dauerhaft besetzt. Sonst nur längeres Parken in der Tiefgarage im Ort. Bei der Bezahlung wurden 10CHF mehr abgebucht, als von Hotels.com angegeben. Die Kommunikation mit Hotels.com über Avatar ergebnislos.

The hotel was comfortable and clean. The breakfast was good. The one negative was the difficulty I had checking in at the door. The directions weren't always clear and it took me about 8 tries to get in.

Chambre très propre. Bon rapport qualité prix. Par contre, la photo sur le site web (immeuble à côté de la rivière) porte à confusion car l’immeuble n’est pas situé à côté de la rivière.

Zimmer war winzig aber schön und sauber. Frühstück war alles sehr frisch und hatte alles für einen guten sonntagsbrunch…

Extremely small room on the third floor (no elevator), the shower was not in the room but on the second floor, private but it was just another small room with only the shower. Then you have to go down one floor with everything in hand, including a towel, take a shower, get dressed and go back to your room. The room was not cleaned the first day because there was no "to be cleaned" label on the door. This is usually used to "do not disturb", not to ask for cleaning. The second day I left the room around 2pm and expected it to be cleaned in the afternoon, but that didn\'t happen even if I left this label on the door knob. I basically slept 3 nights but the bed was never made, the water was not returned, the towels were never changed etc. There was a TV but instead of being in front of the bed, it was parallel to the bed on the same wall. In other words, it was impossible to watch TV from the bed: you had to take a chair and watch it while sitting. Also, the wooden floor was quite noisy, when other guests passed by on the floor and opened and closed their doors, or just talked, it was a disturbance. I could go on but this is enough. It is a 4 star on paper and for the prices, but it should be called a hostel. I recommend taking this advice seriously, and not having AI respond to comments as noted in some answers I consulted before writing.

Die Zimmer sind sauber, das Frühstück frisch. Tipptopp!

El hotel estaba bien, limpio, cómodo, acogedor. Yo estuve una noche, la habitación para tres personas en grande. El desayuno completo . El aparcamiento del hotel solo una plaza, tuvimos que ir a un aparcamiento de pago, la máquina de check in más o menos intuitiva, creo que deberían especificar los extras que hay que pagar al llegar

Gepflegt und sauber. Alles gut.

Es war soweit alles prima, nur der Mülleimer auf dem Zimmer war nicht geleert

Einblick ins Zimmer von Nachbarhaus, privat - etwas speziell!

La habitación y la ubicación cerca de un Río con vista a las montañas y el lugar muy tranquilo.

Buyer Beware!!! Photos of hotel are misleading. Check in terrible, room is basic, 1 .9 kilometers to hotel from train station. No phone in room. I have to say disappointed, I am a frequent traveler, and the room was 1 step above a motel 6 in America. Breakfast was pitiful. Stay somewhere else. Totally misleading...

Zimmer war winzig aber schön und sauber. Frühstück war alles sehr frisch und hatte alles für einen guten sonntagsbrunch…

No parking to unload luggage. No elevator. Had to carry up our suitcases three floors, a total of 53 steps. Bathroom with shower is 3ft x 6 ft including shower. Windows had no darkening possibility. Street lights shone in the whole night. No person in the hotel as staff. All automated in a machine. Too cold; called their emergency number for additional blanket. Nothing available. Just deal with it.

Extremely small room on the third floor (no elevator), the shower was not in the room but on the second floor, private but it was just another small room with only the shower. Then you have to go down one floor with everything in hand, including a towel, take a shower, get dressed and go back to your room. The room was not cleaned the first day because there was no "to be cleaned" label on the door. This is usually used to "do not disturb", not to ask for cleaning. The second day I left the room around 2pm and expected it to be cleaned in the afternoon, but that didn\'t happen even if I left this label on the door knob. I basically slept 3 nights but the bed was never made, the water was not returned, the towels were never changed etc. There was a TV but instead of being in front of the bed, it was parallel to the bed on the same wall. In other words, it was impossible to watch TV from the bed: you had to take a chair and watch it while sitting. Also, the wooden floor was quite noisy, when other guests passed by on the floor and opened and closed their doors, or just talked, it was a disturbance. I could go on but this is enough. It is a 4 star on paper and for the prices, but it should be called a hostel. I recommend taking this advice seriously, and not having AI respond to comments as noted in some answers I consulted before writing.

El hotel estaba bien, limpio, cómodo, acogedor. Yo estuve una noche, la habitación para tres personas en grande. El desayuno completo . El aparcamiento del hotel solo una plaza, tuvimos que ir a un aparcamiento de pago, la máquina de check in más o menos intuitiva, creo que deberían especificar los extras que hay que pagar al llegar

Bella posizione centrale comodo per le terme e per un giro in città. Facile il check-in elettronico e vicino anche al parcheggio (passate prima dal punto informazioni sempre lì vicino per acquistare il pass giornaliero a 10 CHF). Camera confortevole e letti comodi.

Sehr kleines enges Zimmern. Doppelbett stand auf einer Seite an der Wand. Frühstück dafür war im Ordnung.

Lawaaiige kamer met bagger gordijnen waardoor de straatverlichting de overhand had. Jammer. Ontbijt was ‘ok’. Douche zat niet in mijn ‘kamer’ (kamer in deze is teveel eer voor het hokje waar ik zat). Hiervoor moest ik een verdieping lager…..

Super convenient and comfortable Pension-style hotel close to Liechtenstein and just minutes walk from the thermal baths. Shame about a lack of any staff, even during the day. Breakfast was better than expected and the coffee machine was a huge plus! The lounge/dining area was also a great place for us to sit and have dinner in the evenings (even if only to eat our own food).

Es gibt keine Rezeption. Per Telefon ist niemand erreichbar. Per Mail schon, Antwort aber nicht befriedigend. Mit Abstand das schlechteste Frühstück in einem Hotel. Auswahl ist nicht vorhanden, Qualität war ok.

Buyer Beware!!! Photos of hotel are misleading. Check in terrible, room is basic, 1 .9 kilometers to hotel from train station. No phone in room. I have to say disappointed, I am a frequent traveler, and the room was 1 step above a motel 6 in America. Breakfast was pitiful. Stay somewhere else. Totally misleading...

The hotel was comfortable and clean. The breakfast was good. The one negative was the difficulty I had checking in at the door. The directions weren't always clear and it took me about 8 tries to get in.

War schlicht und einfach perfekt für den kuezen aufenthalt. Hatten beim eincheken am touchpad probleme aber es wurde uns am telefon schnell geholfen.

Ich habe eine Stunde vor der Tür gestanden weil die Technik versagt hatte.

Allt var bra förutom information. Det hade varit bra ommail med bokningsnummer kommit tidigare. Nu nissade vi det och det blev mer omständugt med incheckningen. Vidare var det bristfällug information om vad som gällde vid frukost.

Make sure you fill out check in infrmation (they send you an email the day before) so that you have the correct code to get in, there is no recepcion. There seems to be some parking on the street (one spot for hotel). THere is a parking garage 1 block away. Fun location in quiet town (september visit). Breakfast is fine.

Für das Personal ist keine Bewertung abzugeben, da ich kein Personal im Hotel angetroffen habe. Zumindest beim Check In hätte ich mir das gewünscht, da ich Probleme hatte die Karte zu programmieren. Mir wurde jedoch telefonisch weiter geholfen.

Der Check-in musste mittels einem Automaten gemacht werden. Anschliessend bekommt man seine Zimmerkarte. Was mühsam war, dass trotz Buchumg über eine Plattform alle Angaben nochmals gemacht werden musste. Die Zimmer zweckmässig aber nichts spezielles. Das Bad ist für klaustrophobisch veranlagte oder sehr beleibte Personen gar nicht. Es ist so eng dass man sich kaum abtrocknen kann. Frühstück auch wieder unpersönlich und eher schlicht gehalten. Während der ganzen Aufenthaltsdauer hat man keine Person vom Hotel angetroffen.

Super convenient and comfortable Pension-style hotel close to Liechtenstein and just minutes walk from the thermal baths. Shame about a lack of any staff, even during the day. Breakfast was better than expected and the coffee machine was a huge plus! The lounge/dining area was also a great place for us to sit and have dinner in the evenings (even if only to eat our own food).

La habitación y la ubicación cerca de un Río con vista a las montañas y el lugar muy tranquilo.

In the middle of the Village, close to everything. Nice self-checkin hotel for one night at a reasonable price. Nice breakfast and breakfast room with friendly staff in the morning.

Buyer Beware!!! Photos of hotel are misleading. Check in terrible, room is basic, 1 .9 kilometers to hotel from train station. No phone in room. I have to say disappointed, I am a frequent traveler, and the room was 1 step above a motel 6 in America. Breakfast was pitiful. Stay somewhere else. Totally misleading...

Chambre très propre. Bon rapport qualité prix. Par contre, la photo sur le site web (immeuble à côté de la rivière) porte à confusion car l’immeuble n’est pas situé à côté de la rivière.

Make sure you fill out check in infrmation (they send you an email the day before) so that you have the correct code to get in, there is no recepcion. There seems to be some parking on the street (one spot for hotel). THere is a parking garage 1 block away. Fun location in quiet town (september visit). Breakfast is fine.

Bella posizione centrale comodo per le terme e per un giro in città. Facile il check-in elettronico e vicino anche al parcheggio (passate prima dal punto informazioni sempre lì vicino per acquistare il pass giornaliero a 10 CHF). Camera confortevole e letti comodi.

Super convenient and comfortable Pension-style hotel close to Liechtenstein and just minutes walk from the thermal baths. Shame about a lack of any staff, even during the day. Breakfast was better than expected and the coffee machine was a huge plus! The lounge/dining area was also a great place for us to sit and have dinner in the evenings (even if only to eat our own food).

Frühstück Brot frisch, Fruchtsalat und Auswahl an Käse währe nett gewesen.

In the middle of the Village, close to everything. Nice self-checkin hotel for one night at a reasonable price. Nice breakfast and breakfast room with friendly staff in the morning.

Es gibt keine Rezeption. Per Telefon ist niemand erreichbar. Per Mail schon, Antwort aber nicht befriedigend. Mit Abstand das schlechteste Frühstück in einem Hotel. Auswahl ist nicht vorhanden, Qualität war ok.

Im Vergleich zum Hotel dieser b-smart-Gruppe in Menziken war das Frühstück eine herbe Enttäuschung. Fast nur abgepacktes Zeugs (müssen Käsestücke wirklich in Kunststoff einzeln verschweißt sein???), nur Kaltes, nichts Warmes. Während es in Menziken Würstchen, gebratenen Speck und Eier gab, war in Bad Ragaz nicht mal jemand physisch anwesend, bei dem man danach hätte nachfragen können.

Zimmer war winzig aber schön und sauber. Frühstück war alles sehr frisch und hatte alles für einen guten sonntagsbrunch…

Allt var bra förutom information. Det hade varit bra ommail med bokningsnummer kommit tidigare. Nu nissade vi det och det blev mer omständugt med incheckningen. Vidare var det bristfällug information om vad som gällde vid frukost.

Make sure you fill out check in infrmation (they send you an email the day before) so that you have the correct code to get in, there is no recepcion. There seems to be some parking on the street (one spot for hotel). THere is a parking garage 1 block away. Fun location in quiet town (september visit). Breakfast is fine.

Sehr kleines enges Zimmern. Doppelbett stand auf einer Seite an der Wand. Frühstück dafür war im Ordnung.

Der Check-in musste mittels einem Automaten gemacht werden. Anschliessend bekommt man seine Zimmerkarte. Was mühsam war, dass trotz Buchumg über eine Plattform alle Angaben nochmals gemacht werden musste. Die Zimmer zweckmässig aber nichts spezielles. Das Bad ist für klaustrophobisch veranlagte oder sehr beleibte Personen gar nicht. Es ist so eng dass man sich kaum abtrocknen kann. Frühstück auch wieder unpersönlich und eher schlicht gehalten. Während der ganzen Aufenthaltsdauer hat man keine Person vom Hotel angetroffen.