Motel 6-Mount Jackson, VA - Shenandoah

Nice place for the money, but they really need to fix the pool and their televisions. They only get like 10 channels

Hotel.com description said breakfast available. The Denny's, which was the restaurant associated with this hotel, closed quite a while ago. So, no breakfast. Also, photo of pool shown in listing, but pool also closed ages ago. No coffee pot in room. Towels like sandpaper. Except for the roach that kept me company in the bathroon, room was clean. Hotel itself is in need of major updating and renovations.

Cold water faucet didn’t work properly kept staying on hot water in bathroom sink. They said they were working on it. Only had Vending machines for food even though the ad says restaurant there, with only Burger King next store and a Circle C convenience store that had Pizza, Chicken and Pretzels.

I like the fact that the laundry facility was reasonably priced and very clean. But what I did not like was how the receptionist could be quite rude at times

Clean room. Cool A/C. Cool fridge. Quiet at night. Maid service was good. Great water pressure. Great location. Lots of stores close by. Only complaints... Pool closed. No breakfast as stated. No vending machine or ice machine as sign suggested and you would expect to find. Great price. Weekend stay. We would return.

Very friendly and accommodating staff. Gave us a room change and willing to help. Easy access from highway. Room overall fine for one night pit stop. Clean Toilets/Sinks / Clean Bedding /several modern updates (TV, kitchenette with fridge & Microwave, headboards etc. ) but also some dated /rough elements still not yet updated (tub, walls/damaged doors) some elements or appliances very clean and others not - nothing disgusting, but lighting was limited in half the room and could account for some spots not cleaned as well. Dog Friendly. Very clean grounds, no trash. * Don't assume you will have a hot plate to cook. They have limited availability.

Truck parking

This was my first time staying here. I was very surprised when we walked into our room. The room was really nice for the price we paid for the room. It had a full size fridge, a nice tv and the fact that they allowed dogs was a great bonus. We will definitely stay here again

The pool was closed but there is no notation about that on website, reservation app, or during reservation process. I chose that motel specifically for the pool. Room is not serviced for longer stays. Positives. Plenty of parking, our room was quiet, they updated the decor, bed was comfortable, water was hot.

1. The room was relatively clean for a Motel 6. That's the only good thing. 2. BUT, The door lock card reader was held on with BLACK TAPE, and you had to pull on the door so hard to get it to latch when leaving the room, that it shook the door frame. We DID NOT have confidence on security of the room. 3.ALSO, The lights by the beds, both flickered randomly, and occasionally when flickering, the TV went off also. We were concerned for safety, electrically, and fire. This was night before we were leaving. We reported to the front desk upon checkout, the next morning. 4. AND Finally, The POOL was CLOSED, still had the WINTER COVER in place. We did NOT see this posted on the travelocity site, upon booking, NOR were we notified after, that it closed after booking. We were looking forward to using the pool. There was not even a sign at check in desk, nor was it mentioned by check in staff. Upon check out, this didnt seem to be a concern when brought to attention of check out staff person. 5. I realize this is just a Motel 6, BUT, the door lock and lights(electrical) , should not be taken lightly at any establishment. ALSO , staff could have at least mentioned the Pool closing, or NEVER being open, when we checked in. Staff did not seem to be concerned. ** WE WERE NOT PLEASED WITH OUR STAY ! ** I do have pics of door lock with black tape, and Pool winter cover, if anyone at Travelocity would like to see.

Woke up at 3 am because of bed bug bites!

The bathroom was filthy, no smoke detectors in the rooms, no sprinklers, stink bugs were everywhere, no shampoo or conditioner, the sink outside the bathroom was filthy, the outside property was trashy. Stains in the bathtub, hair in the drain. The list goes on and on!

Place was a real dump. Used soap in the shower,a half chewed jolly rancher on the floor,paint on bathroom door removed. Found two cockroaches runnig through the the bedroom.Room was nasty. I would have gone someplace else if i could have driven any farther,but i could not.Bed sheets and pillows were clean,so made the best of it. Never stay in a motel6 again....never!

While the beds and the room were adequate to good - and the room had a nice big TV and kitchenette area - there were some major issues: the air conditioner was all banged up and smelled stale, the dishes in the kitchenette didn't seem to be clean and were kind of sticky (gross), so we stayed away from those, and the one bathroom wall looked like it wasn't clean. It was yucky. The tub area also didn't look fully clean, and there was a hair in the tub. Yeah, the bathroom was kind of scary. I typically wouldn't put up with it, but we were just using the room to sleep.

Very clean rooms and excellent customer service. You tend to get nervous when you are charged a very reasonable price. I have stayed in other hotels that had a very similar price range and it was absolutely disgusting. That is not the case here. Highly recommended.

Person at checkout was friendly and courteous. Room was clean. For just a one-night stay for travel, the price was excellent and this more than served its purpose. Would absolutely stay here again

Basic, budget friendly lodging. However, this last time I found a dead roach in the shower and what appeared to be feces on the inner door jamb in the bathroom

The room appeared clean upon entering but turned out to be horrible. Some kind of small flying insects were all over the bathroom and dressing area. I tried to kill as many as I could and we went to bed. Got up to go to the bathroom and the place was crawling with roaches. I killed 8 in the bathroom and 2 on the walls in the bed area. Didn’t sleep a wink. Complained to manager and he assured me he would have it fumigated and cleaned. Later that night I killed three more. Nasty save your money a keep away from this place

The desk employee switched out room when we complained about roaches in 1st room. 2nd room was just as bad. Baby roaches everywhere and only got worse and bigger as the night went on. I got zero sleep out of fear of 1 crawling on me.

The room, looked clean, and then the bathroom was a filthy mess. It grossed me out.

Clean room and decent bed, it can get noisy if your room is facing the highway.

Friendly staff. Clean. Comfortable bed. Only one small chair in room. Dim lighting. Great AC. Small microwave and fridge. No coffee. No shampoo or blow dryer. Sink had poor drainage. Easy parking near room. Highway noise.

Typical motel. Friendly check in staff. Pretty surroundings. Room could be cleaner, smell better, more electrical outlets, etc. Overall not bad.

The room was clean, like very clean and spacious if not it would have tanked this review. If you just need a place to sleep that’s clean this is the place. Their pool had the winter cover on it. Their WiFi was spotty. No breakfast. No snack machines. 6/10 overall for me.

Clean but no chair only a rigid desk chair. Mattress worst I’ve ever tried to sleep upon. Had to depart day early. Mgr pretended to credit charge card for 1 day but have not received refund.

Walls are very thin. People next door had their tv blaring the whole night!!! Door was hard to lock, wouldn’t stay closed unless you slammed it. Tough stay.

Staff was super friendly and helpful, but the noise from the 18 wheelers jake breaking outside was very loud for a light sleeper like myself.

room was clean, beds were hard, bath towels were very small and worn, lots of truck noise, but you get what you pay for….its fine for a night.

The gentleman at the front desk was pleasant. Got to the room and the DISH NETWORK was not working called to the front desk and the GSR came down to the room but no tv. Didn’t complain as I just went to sleep with my streaming service on my phone.

Just an overnight during a long drive. Price was good, front desk person was SUPERB, room was clean but showed signs of wear, comfort was fair, bed was too firm (hard actually) for me, the large truck and highway noise was distracting but we knew the motel location so no surprise there.

This is my GO TO stopping point on my regular trips from Georgia to New Hampshire. The rooms are basic but always clean and comfortable. The desk clerks are friendly and professional and are willing to accomidate my request for a 1st floor room facing the parking lot. Easy on and off access to the highway. For my needs it's practically perfect.

The people where nice but I reserved a one bedroom and when I got there they didn't have any of the rooms that I had reserved. I think about a week or so ahead of going Aunt. They gave me a room of which online is actually cheaper than the room I bucks and there was no like oh here's the difference back. No, I didn't get anything back for it. Being a cheaper and different room. The room was absolutely filthy so overall everyone had a very nice attitude when checking in and checking out, but the rest was absolutely terrible

Well the staff was not the friendliest my room the refrigerator was not working correct nor was the TV I asked for help and received none

Person at checkout was friendly and courteous. Room was clean. For just a one-night stay for travel, the price was excellent and this more than served its purpose. Would absolutely stay here again

I like the fact that the laundry facility was reasonably priced and very clean. But what I did not like was how the receptionist could be quite rude at times

Larry was great at checking. Super quick and very friendly. Room was clean and comfy. Perfect for an overnight stay. No frills, but great.

During our stay, a leak emerged from the unit above and was dripping down our ceiling. The leak soaked the carpet and even got on some of our items we asked to be moved and they refused service. Here is terrible. The obviously don’t care about any negative reviews that serves more as a motel for locals, no coffee in the room, and no breakfast that was advertised on their Website. We stayed here because it was inexpensive, but the service was completely unacceptable.

Check in was very easy. Room was close to the office if you needed anything. Staff was very friendly.

Larry, I believe that’s what his name was, at the front desk was so kind. He explained how to get to the room and was just very friendly. The owner was in the lobby when we checked in as well and he was very nice as well. Only stayed one night but would definitely stay again. It was perfect for what we needed.

The staff was very friendly. I left my cpap machine there and they helped me find it. Very easy check in and check out will stay there again

Affordable well kept place. Super convenient location as well

Clean room, quiet area and easily accessible from highway. An excellent place to stay for the value.

It is a good place to stay for the night. Right off the interstate and places to eat and gas up. The room was older, but clean. The service was quick and friendly!

Firm clean beds, easy in and out access to interstate. Very fair rates.

Great stopover for a quick overnight. Near gas/convenience stores and I-81 without getting highway traffic noise. Only downside was they only have coffee in the morning, but room was clean & spacious & everything needed!

Very close to the popular tourist attractions

Convenient area close to interstate

The motel is basic but OK. Room was clean. But it's located between a highway and a truck stop, and traffic noise made sleeping difficult.

Nice convenient room, noisy from highway.

Property is in a good location convenient to lots of food options

There was no breakfast, not even any coffee in the room :( It is definitely a no-frills location. I had 2 tiny bars of soap, no shampoo or anything, which is ok with me, but considering the low cost, that's what they have to do. Had a problem with the television which the front desk attended to very promptly, very pleasant lady at the front desk. Room was clean but the mattress is just on a board and every time you touched it, it moved six inches , which was very annoying

Hotel.com description said breakfast available. The Denny's, which was the restaurant associated with this hotel, closed quite a while ago. So, no breakfast. Also, photo of pool shown in listing, but pool also closed ages ago. No coffee pot in room. Towels like sandpaper. Except for the roach that kept me company in the bathroon, room was clean. Hotel itself is in need of major updating and renovations.

Cold water faucet didn’t work properly kept staying on hot water in bathroom sink. They said they were working on it. Only had Vending machines for food even though the ad says restaurant there, with only Burger King next store and a Circle C convenience store that had Pizza, Chicken and Pretzels.

Great stopover for a quick overnight. Near gas/convenience stores and I-81 without getting highway traffic noise. Only downside was they only have coffee in the morning, but room was clean & spacious & everything needed!

Clean room. Cool A/C. Cool fridge. Quiet at night. Maid service was good. Great water pressure. Great location. Lots of stores close by. Only complaints... Pool closed. No breakfast as stated. No vending machine or ice machine as sign suggested and you would expect to find. Great price. Weekend stay. We would return.

It would been better if had offered a continental breakfast.

Clean and comfortable. No frills, no shampoo, no hair dryer, no coffee, but a great price for an over night stay. Front desk efficient and friendly.

No hair dryer but they have them at the checkin, coffee pot didn't work but there was coffee in the checkin office.

The service staff was attentive, the price low, location excellent, the room clean, room need more updating, restaurant next door not open

No shampoo and hair condition provided, and also no coffee