Crystal Prestige Pearl Collection

Odalar temiz ve güzeldi. Otel imkanları çok güzel özellikle çocuklar için aktivite çok.

A good hotel. There is a wide selection of food and drinks, with ice cream and pastries available all day; plenty of water slides for various ages, several pools, and a nice beach. You can play tennis and basketball, and there are daily activities and interesting evening shows—though the hotel lacks a standard amphitheater, having only a stage, which makes viewing a bit inconvenient. The rooms could use some cosmetic updates; our key card reader was faulty, causing the lights to turn off. The room with the bunk bed was spacious, but friends told us the standard room was very small—there wasn't even space to put down a suitcase. Housekeeping was decent and done daily.

Otelde geçirdiğimiz süre boyunca kendimizi oldukça rahat hissettik. Çalışanların yaklaşımı samimi ve güler yüzlüydü, ihtiyaç duyduğumuz her konuda yardımcı oldular. Yemeklerden de memnun kaldık; hem lezzet hem de çeşit açısından beklentilerimizi karşıladı. Otelin genel temizliği ve atmosferi de oldukça iyiydi. Gün içerisinde yapılan aktiviteler tatili daha hareketli hale getiriyordu. Özellikle dart bizim için ayrı bir keyif oldu. Diğer misafirlerle birlikte oynayıp güzel vakit geçirdik, oldukça eğlenceli ve samimi bir ortam oluştu. Genel olarak her şeyden memnun kaldık. Hem dinlenebildiğimiz hem de eğlenebildiğimiz güzel bir tatil oldu. Emeği geçen tüm ekibe teşekkür ederiz.

Yeni konsept mi bilmiyorum ama bu yıl bekar erkek grublar vardı ve özellikle akşamları çok sıkıntılıydı

This hotel was one of the biggest disappointments we’ve experienced and did not match the quality advertised on Expedia. The property is much older than the photos suggest. The interior is dark, outdated, and worn, making it feel closer to a 2-star hotel than a luxury resort. The parking area had construction materials, debris, and broken glass, creating a poor and unsafe first impression. The room was below expectations, and the beds and comforters were uncomfortable. The shower did not work for two full days, leaving four people unable to shower. We reported the issue to the front desk twice and requested a room change, but nothing was done and no one followed up. Many staff members seemed annoyed whenever we asked for assistance and were not helpful. Customer service was disappointing throughout our stay. The food was repetitive every day, bland, and lacked flavor or seasoning. There were also many flies around the dining areas, raising hygiene concerns. Several members of our group became ill with symptoms consistent with food poisoning, which ruined part of our vacation. The water slides and facilities are outdated and show significant wear. They look nothing like the promotional photos. We booked this resort based on Expedia’s description and images, but the actual experience was completely different. Poor maintenance, uncomfortable accommodations, unresponsive staff, and basic amenities not functioning made this an extremely frustrating stay. We would not recommend