Villa Isabelle - Loule

It was as advertised.

The shower was broken on arrival, spraying water everywhere. We messaged and this was quickly sorted. We did say that the water temperature in the shower was almost too hot to stand under but this was never sorted.

Merci pour le séjour je bien profité avec ma famille et peut être on reviendra le prochain année.

The villa was extremely well located very close to the supermarket. Layout was great - we were 2 families making up 8 people, so the layout was perfect. The welcome pack and initial meet was also wonderful although would recommend a few more washing pods for those staying longer. Unfortunately finding the villa proved tricky. No fault of the owner. Even though we followed the pinned location provided, Apple maps kept sending us elsewhere which seems to be a problem with Apple maps rather than the villa. However the villa has been advertised as Villa Isabelle but the name on the plaque outside was different which led to some confusion when trying to find it but, the communication was fantastic and we managed to get there in the end.

Outside area - loved outside seating, trampoline for children was great, heated swimming pool was also great for young children. Kitchen space and open planned lounge area - very well equipped. Company that look after property very good at communicating, always replied quickly either by text or phone call. Very happy with their service. Sewage trunk having to empty the septic tank whilst we were there (two big lorry’s full). This was very noisy and smelly so a couple of hours so had to stay inside as not good for children to be outside with this going on. Not being able to wash up or use kitchen sink for 2 days as sewage tank was full and was bubbling up through sink. Very unhygienic. This should have been done before our stay. Water temperature in bathrooms, very warm not able to turn it colder. We found it hard to shower our children as they thought it was too warm. Also very weak water pressure in bathroom shower to left of property.