Aparthotel Neptuno

A 15 minutos de la playa, es una cuesta para devolverse. NO hay WIFI solo en la piscina. El personal de la recepción extremadamente amable y útil.

We requested an apartment close to the ADULT pool. Which we got, very impressive sea views. Apartments are basic but always clean and comfortable. Would recommend apartment 144 to everyone.

Our room was a side room and had a lovely sea view, the balcony was a good size to sit on and get the last rays of sun. The rooms were cleaned almost everyday and were nice and spacious. Would definitely stay here again. The staff were all friendly, and the pool staff were so accommodating.

Couldn't fault it for what we wanted and the price would stay again.

I booked with Neptuno for a seven night stay as I was looking for somewhere away from the noise of the main clubs and it had the option of self-catering. I paid slightly more for a superior room which offered views of the ocean and sunset. The hotel was fairly easy to find following two buses from Tenerife South airport. The gentleman on reception was friendly and welcoming when I arrived and didn't ask for the 150 euro deposit. I was given a map and shown how to access my apartment for the week. Upon first glance, the reception and hotel was well maintained and clean. However, the following days showed that there were signs of wear and tear and general maintenance was required. I stayed in apartment 126 and would recommend this apartment for the fantastic views. Although tidy, there were some areas less clean than others. The curtains and sofabed hadn't been cleaned for some time as was apparent by the amount of dust which was clear when closing the curtains or sitting on the sofa. The kitchen was well equipped although both the kettle and toaster had seen better days. The kettle had so much limescale around the top, the lid couldn't be opened. The toaster had a large dent in the side. There was no oven but plenty of utensils available and enough plates and cutlery for four people. Overall there were issues with the apartment but I had a plesant and peaceful stay.