Guest house Maria Francesca

Wenn man ein Hotel in der Nähe des Bahnhofs sucht ist man hier genau richtig. Unser Zimmer war groß und ruhig, mit allem was man braucht. Die Gegend um einen Bahnhof ist in der Regel nie toll. Aber man findet in der unmittelbaren Umgebung Restaurants, Cafés und Supermärkte und wir haben uns nie unsicher gefühlt.

Die Unterkunft ist direkt am Hauptbahnhof Neapel man kann alles zu Fuß, Bus oder Bahn erreichen. Der Gastgeber war sehr hilfsbereit immer erreichbar und hat uns nichts fehlen lassen. Das Zimmer war sehr sauer und es hat nichts gefehlt. Wir kommen aufjedenfall wieder

We went to check in and the first thing we asked was where was the listed safe? He said there was not safe. I then asked about the listed breakfast. He said there was no breakfast. He could see that my wife was upset and offered to call Expedia an give us a refund. We accepted his offer and left to find other accomadations. I am giving the porperty a bad review because he lied to us and never called expedia to process a refund. When I called ecpedia of course they say he has not contacted them and when expedia called him he dose no pick up the phone. I tried to message him through expedia but no reply. Now I know why he said he would refund our money because he kept our money and then could rent the room out again.

Eliott, the nice young man worked at the guesthouse was very kind and helpful. The room was clean and the guesthouse was safe. The room was comfortable and quiet for Naples. It’s about a 10 minute walk from the Napoli Centrale train station. I highly recommended this guesthouse.

Very hard to communicate with the property when arrived. Area around the property didn’t look safe. Hot water was not stable.