WoodSpring Suites Moreno Valley

Honestly it was a very comfortable stay & experience. I cooked quite a bit there ! It was very nice and useful as hell . Would come again the managers here are very nice !

When I checked-in, the service desk was shut down and required phoning an employee who took 15 mins to open the door. No shampoo or conditioner in bathroom. No parking in the parking lot. No morning breakfast option. When I attempted to check-out, service desk was closed again.

The hotel was closed @ 4:30 in the afternoon. Couldnt check in. Doors were locked and no response on guest phone. Save yourself a trip and go anywhere else but here.

Stayed to attend Beyond Wonderland, for the price I wasn’t expecting a luxurious stay but I was a little disappointed with the overall experience. The staff was extremely nice at check in however as far as pros that is about it aside from location. Basic amenities like a hair dryer, tissue boxes, or even a safe were unavailable. The tv also just had cable, no ability to stream or connect to it. No drapes or curtains just blinds, so in the early morning hours it’s pretty bright. Parking is relatively always packed and requires a pass given at check in, however when returning pretty early in the morning (3am) there was no parking available. We were unsure where to park as the remaining areas had red painted curbs indicating no parking. When a spot happened to be vacated we parked in it, we then were met with someone who seemingly is a long term resident at the hotel who harassed us and said it was their spot despite being no assigned parking. Definitely was a scary experience. Overall I would say it was convenient in regard to location and works in a pinch, but if I choose to return next year I’d say explore other options first.

Wasn’t very impressed with the decor . The hallway had food and debris. It was loud and had a bad odor . I plan not to stay again