Duke Romana Suites by Olala!

El trato en la recepción muy negativo. No ayudan, no explican y son arrogantes. En la web dicen que tienen servicio de consigna pero no es verdad, no tienen ninguna habitación habilitada para guardar maletas ni ningún tipo de control sobre el equipaje dejado. La habitación no se puede ventilar, ni se puede regular la calefacción. Los responsables del desayuno son muy atentos pero el desayuno es escaso y con poca variedad. La ubicación es muy buena. Las camas y las almohadas son una maravilla.

Great location, clean, quiet. Close to restaurants and shopping area. Variety of breakfast options. We paid 40 lei for car parking, it would be nice yo have parking included. Over all we recommend

Boa opção de hospedagem em Bucareste. Só não gostei de não ter um local para deixar as bagagens, podia deixar mas ficavam no saguão do hotel. Café de manhã supre as necessidades, quarto e banheiro confortáveis! Perto de estação de metrô, restaurantes e lojas.

I stayed at this hotel for four nights during a solo trip to Bucharest. The best part is the location: right by Piata Romana, a major transport hub with many bus lines and even the hop-on/hop-off stop. Despite the traffic outside, the room was quiet, and it was easy to get around the city. My single room matched the photos, was clean and tidy, and the bed was fine. Room size was okay for one person, though the TV did not work. Facilities are very limited. The lobby feels outdated, and reception is on the first landing with only a few chairs and tables. There are no common areas or activities, so I would not recommend it for families. For a short stay as a solo traveler or couple, it can be sufficient. Staff were polite but service was average. When towels were missing, I was told none were available until the next day, with no apology. When I asked for an iron (listed as available), I was simply told they did not have one. Breakfast was not served at the hotel since the restaurant was closed. Instead, it was provided at a small café down the street. The selection was simple (mainly bread and eggs) but fine for a light start. On my departure morning, I found an elderly couple sleeping in the lobby, which left a strange impression but didn’t affect my stay. Overall, this hotel is fine if you just need a clean room in a great location. Solo travelers or couples will manage well, but families or anyone expecting more comfort and service should look elsewhere.

Hôtel bien situé avec parking privé à 50 mètres du bâtiment. Accueil sympa. Plutôt propre. Chambre spacieuse, lits très confortables, déco un peu vieillotte. Petit réfrigérateur dans la chambre. Petits prix. On recommande.

Good location. There is parking nearby. Good service and excellent price

Péssima experiência com a família. O quarto fucava em um predio anexo no terceiro andar sem elevador e esta informaçãonao cobstava no momentoda reserva. O recepcionista foi apático e insensível. A cama fazia muito ruido. O andar de cima batia o tempo todo. O cafe da manhã nao é bom. O estacionamento fica longe do hotel e você tem que parar na rua e correr para avisar o recepcionista que chegou com o carro. Um insulto completo para hospedar com família.

Prima hotel, zeer net met alle nodige ( basic ) faciliteiten. Vriendelijk en behulpzaam personeel.

Temiz ve konforluydu. Kahvaltısı lezzetliydi. Bagajımı check out sonrası birkaç saat güvenle bırakabildim ve bu hoşuma gitti. Yardımsever ve çözüm odaklı olmalarını sevdim.

Breakfast was very limited compared to other hotels we have stayed in but that might be due to it not being a busy or big hotel. The room was generally clean but the bath wasn’t so great with a reasonable amount of mould around it. It’s not really got a bar as such. If you want a drink they just have bottles of beer that the person on reception will get for you. Thinking it had a proper bar was part of the draw to this hotel so it was a great disappointment. The bed was very comfortable.

We had a short stay but the room was big and spacious and clean, couldn’t fault it, amazing location as well

部屋をはじめ館内が非常に綺麗で快適に過ごせました。朝食が7：00~11：00と、ゆっくりできました。また、ロマーナ広場のロータリーに位置しているので、地下鉄を利用して便利に移動できました。

The metalic shower enclosure is all rusted and rusted water was leaking on the bathroom tiles. Furniture is dated and very tired. The mattress is a little more than a few bags of foam. I stayed on the top floor (6th floor) and it took 10 minutes to get any hot water in the morning. Expedia continues to list this hotel despite my objections, claiming to have forwarded my remarks and photos to the marketing group - very disappointing.

El Hotel está lleno de cucarachas. No limpian las habitaciones. Las toallas sucias las recogen del suelo y las vuelven a doblar. No aspiran el suelo. No limpian los WC. Maté una cucaracha en el baño, la dejé en el suelo y cuando regresé por la noche, seguía muerta en el mismo sitio. Nada recomendable, es sucio y cuando hablas al personal de las cucarachas, se limitan a reirse

Hôtel bien équipé (grande surface de la chambre, bonne literie, grande salle de bain avec marbre, sèche cheveux), très propre, très bien situé pour accéder à l'aéroport et à la gare en bus mais aussi pour rayonner en ville pour visiter des musées, le palais du peuple, personne présent 24/24 bilingue. Quartier calme. Commodités à proximité (petit magasin alimentaire, pâtisserie, pizzeria, pharmacie, ...)

This Hotel, is a little gem. It's easy to find, and is close to conscience store, metro, buses and taxis. Within easy walk to Old Town. The staff are friendly and helpful, English is fine (for those who may worry), the rooms are basic, but clean and reasonably spacious. The bathroom good size and clean. The breakfast are basic, but plentiful. They cater all types whether you are diabetic, vegan or vegetarian. This little gem is just that, a pleasant gem. And more so if you are only using it to sleep and keep ya things safe.

Very clean and they were always quick to help

La limpieza deja mucho que desear, no cambian las toallas, incluso dejándolas en el suelo para su cambio, las recogen (sucias de maquillaje y las vuelven a colocar), baño sucio, moqueta sucia, la mayoría de empleados muy antipáticos.

Das Hotel hat seine besten Tage schon hinter sich gelassen. Das Bett war sauber, doch der Teppich war fleckig, das Silikon in der Dusche war stellenweise abgegangen und Schimmel hat sich dort angesetzt. Beim Doppelbett gibt es nur eine große Decke. Es gab eine Minibar, Klimaanlage und einen kleinen TV. Die Anleitung zum Safe passte offensichtlich nicht, da die Beschreibung der Knöpfe nicht passte (zB war die Rede von einem roten Knopf, den es am Safe aber nicht gab). An Bett und Möbeln waren Gebrauchsspuren zu sehen. Der Zimmerservice hat tgl. die Handtücher gewechselt, obwohl auf einem Schild erklärt wird, dass nur Handtücher auf dem Boden erneuert werden. Dafür wurde das Waschbecken und die Dusche nie mitgereinigt. Auch wurden manche aufgebrauchte Hygieneartikel wie zB Abschminkpads nicht aufgefüllt. Das Frühstück war ok. Es gab nichts außergewöhnliches aber die Standards waren alle da (Brötchen, Wurst, Käse, Rührei, Müsli, O-Saft …) Der Kaffee aus der Maschine hat mir persönlich gar nicht geschmeckt. Das Personal ist nett und die Rezeption ist rund um die Uhr besetzt. Das Hotel ist zentral gelegen, Bushaltestellen in wenigen Minuten erreichbar und von Dort kann man ganz Bukarest mit dem ÖPNV erreichbar. Gegenüber gibt es einen kleiner Shop und ein Restaurant. In der Nähe weitere Geschäfte (Bank, Apotheke, Imbiss,..)

Breakfast was very limited compared to other hotels we have stayed in but that might be due to it not being a busy or big hotel. The room was generally clean but the bath wasn’t so great with a reasonable amount of mould around it. It’s not really got a bar as such. If you want a drink they just have bottles of beer that the person on reception will get for you. Thinking it had a proper bar was part of the draw to this hotel so it was a great disappointment. The bed was very comfortable.

We had a short stay but the room was big and spacious and clean, couldn’t fault it, amazing location as well

The metalic shower enclosure is all rusted and rusted water was leaking on the bathroom tiles. Furniture is dated and very tired. The mattress is a little more than a few bags of foam. I stayed on the top floor (6th floor) and it took 10 minutes to get any hot water in the morning. Expedia continues to list this hotel despite my objections, claiming to have forwarded my remarks and photos to the marketing group - very disappointing.

I had several bookings over about two weeks, stayed in 5 different rooms, the a/c didn’t work in any of them

The room was so heat. The night receptionist didn't succeeded to turn it off and didn't succeeded to find a manager, another solution (like change room). I didn't sleep even for o single minute.

I stayed at this hotel for four nights during a solo trip to Bucharest. The best part is the location: right by Piata Romana, a major transport hub with many bus lines and even the hop-on/hop-off stop. Despite the traffic outside, the room was quiet, and it was easy to get around the city. My single room matched the photos, was clean and tidy, and the bed was fine. Room size was okay for one person, though the TV did not work. Facilities are very limited. The lobby feels outdated, and reception is on the first landing with only a few chairs and tables. There are no common areas or activities, so I would not recommend it for families. For a short stay as a solo traveler or couple, it can be sufficient. Staff were polite but service was average. When towels were missing, I was told none were available until the next day, with no apology. When I asked for an iron (listed as available), I was simply told they did not have one. Breakfast was not served at the hotel since the restaurant was closed. Instead, it was provided at a small café down the street. The selection was simple (mainly bread and eggs) but fine for a light start. On my departure morning, I found an elderly couple sleeping in the lobby, which left a strange impression but didn’t affect my stay. Overall, this hotel is fine if you just need a clean room in a great location. Solo travelers or couples will manage well, but families or anyone expecting more comfort and service should look elsewhere.

This Hotel, is a little gem. It's easy to find, and is close to conscience store, metro, buses and taxis. Within easy walk to Old Town. The staff are friendly and helpful, English is fine (for those who may worry), the rooms are basic, but clean and reasonably spacious. The bathroom good size and clean. The breakfast are basic, but plentiful. They cater all types whether you are diabetic, vegan or vegetarian. This little gem is just that, a pleasant gem. And more so if you are only using it to sleep and keep ya things safe.

Fixed windows, 37 degrees C in the room, airconditioning out of order … I slept in a lager!!

Great hotel in an excellent location, just a 2 minute walk from the 100 bus stop (to/from Otopeni airport) restaurants and takeaways within easy walking distance. We had a suite which was huge with 2 bathrooms, lovely warm room despite the thick snow outside. Staff were friendly and very helpful. Only stayed one night but would definitely stay again. Value for money was excellent for a city centre hotel.

It was very close to Bucharests Business school where I had classes. My room was large enough to stay comfortably for a week.

Das Hotel hat seine besten Tage schon hinter sich gelassen. Das Bett war sauber, doch der Teppich war fleckig, das Silikon in der Dusche war stellenweise abgegangen und Schimmel hat sich dort angesetzt. Beim Doppelbett gibt es nur eine große Decke. Es gab eine Minibar, Klimaanlage und einen kleinen TV. Die Anleitung zum Safe passte offensichtlich nicht, da die Beschreibung der Knöpfe nicht passte (zB war die Rede von einem roten Knopf, den es am Safe aber nicht gab). An Bett und Möbeln waren Gebrauchsspuren zu sehen. Der Zimmerservice hat tgl. die Handtücher gewechselt, obwohl auf einem Schild erklärt wird, dass nur Handtücher auf dem Boden erneuert werden. Dafür wurde das Waschbecken und die Dusche nie mitgereinigt. Auch wurden manche aufgebrauchte Hygieneartikel wie zB Abschminkpads nicht aufgefüllt. Das Frühstück war ok. Es gab nichts außergewöhnliches aber die Standards waren alle da (Brötchen, Wurst, Käse, Rührei, Müsli, O-Saft …) Der Kaffee aus der Maschine hat mir persönlich gar nicht geschmeckt. Das Personal ist nett und die Rezeption ist rund um die Uhr besetzt. Das Hotel ist zentral gelegen, Bushaltestellen in wenigen Minuten erreichbar und von Dort kann man ganz Bukarest mit dem ÖPNV erreichbar. Gegenüber gibt es einen kleiner Shop und ein Restaurant. In der Nähe weitere Geschäfte (Bank, Apotheke, Imbiss,..)

Hotel needs to be updated and a deep cleaning starting with the entry lobby. Staff is unfriendly and unwilling to accommodate any request from customers. I am surprised that Expedia is endorsing this hotel.

I arrived at the hotel around 20:00 local time. I checked in online as required, as they don't have a proper reception. I was given an access key to the building which worked. The door to the room however did not open. I then contacted the hotel over the phone and WhatsApp. But nobody answered. In the lobby I found another three guests with the same problem. Around 22:00 one of the guests could get hold of someone through WhatsApp. My request was answered at 22:20 when I finally received an access code for the room.

Io sono stato in questo hotel svariate volte e se ci sono tornato è perché mi sono sempre trovato benissimo ma questo soggiorno hanno fatto una cosa inaccettabile , il giorno del check out sono uscito alle 8 per una passeggiata e prima di uscire ho comunicato che sarei tornato alle 11:30 per lasciare la stanza e se era possibile lasciare i bagagli in custodia da loro fino alle 16 , mi hanno risposto che non c'era problema , alle 11:30 mi sono recato in hotel e nel richiedere la chiave mi è stato detto che avevano già provveduto a fare il check out prendendo le i miei bagagli in stanza e portarli giù alla reception, stiamo parlando di bagagli ancora da sistemare , inaccettabile , hanno preparato i miei bagagli e tolti dalla stanza senza la mia autorizzazione Premetto che il check out era entro le 12 quindi ero ancora all'interno dell'orario Mi dispiace scrivere ciò ma non ho ricevuto nemmeno delle scuse , anzi il ragazzo che era alla reception mi ha anche chiesto il perché avessi lasciato la chiave , io gli ho risposto che la chiave l'avevo lasciata anche la sera prima ma questo non significa che potete entrare nella mia stanza a prendere i bagagli e farmi il check out prima dell'orario stabilito e senza autorizzazione

At 11 pm at night, the receptionist entered my room without my permission while I was in bed to retrieve another guests forgotten luggage. Unbelievable. He should have called and asked for permission first. I should have reported him to his manager and police for illegal entry. Criminal!

The front desk staff were unwilling to help and looked disinterested while watching things on their phone. The place smells of sewage when you walk in door and out of your room.

All in all it was great. The breakfast times are however incorrect both as advertised here as well as in the room. In the room there is a big info sheet where it said breakfast 7-11, but when we got to the breakfast 5 past 10 they said it was over and it only lasted until 10. We then asked in reception about it and told staff said the info sheet was out of date and said we should’ve been informed at check in (they didn’t). We barely got an apology and neither money back for that mornings breakfast.

Nice hotel, with helpful staff

Staff were extremely helpful and friendly. Went out their way to help. Always polite. Would easily recommend others to use in the future.

Great staff, very friendly and helpful, will stay there again.

I recently had a highly disappointing stay at Duke Hotel. First and foremost, the cleanliness was appalling. The room was not properly cleaned, and there were visible dirt and stains everywhere. To make matters worse, there were significant issues with the hot water, making showers uncomfortable and unpleasant. The biggest letdown, however, was the management. The manager seemed completely indifferent to anything but making money. Due to a booking mistake with Expedia, I ended up booking the wrong nights. Despite the hotel already receiving payment for the two nights I didn’t stay, they insisted I pay full price for an additional night. I was willing to pay, but they charged me the full price even though their reception sign recommended a price that was half of what I was billed. When I raised this issue, the manager dismissively said, "It is what it is." Overall, the experience was terrible, and I would not recommend Duke Hotel to anyone. The lack of cleanliness, hot water issues, and the uncaring attitude of the management made for an unpleasant stay.

Siamo stati a Bucarest 4 notti in questo hotel. Ci siamo trovati bene, luogo accogliente e carino. La camera era calda, piacevole e pulita come pure il bagno. Personale gentile, al checkin abbiamo trovato pure un ragazzo che parlava italiano. Posizione comoda, si raggiunge la città vecchia in poco tempo con la metro o i bus, a piedi in circa 25 minuti. Cosa comodissima la fermata del bus 783 vicinissima che porta in aeroporto andata e ritorno. Colazione buona e varia....dolce e salato. Per visitare questa capitale è perfetto.

Centrally located, easy access by bus from the airport. Clean.

Struttura elegante e pulita, con parcheggio a 7 euro per notte, ricca colazione, staff disponibile e ottimo prezzo. Centro raggiungibile a piedi in 20 minuti

Excellent location and good value for money

I stayed at this hotel for four nights during a solo trip to Bucharest. The best part is the location: right by Piata Romana, a major transport hub with many bus lines and even the hop-on/hop-off stop. Despite the traffic outside, the room was quiet, and it was easy to get around the city. My single room matched the photos, was clean and tidy, and the bed was fine. Room size was okay for one person, though the TV did not work. Facilities are very limited. The lobby feels outdated, and reception is on the first landing with only a few chairs and tables. There are no common areas or activities, so I would not recommend it for families. For a short stay as a solo traveler or couple, it can be sufficient. Staff were polite but service was average. When towels were missing, I was told none were available until the next day, with no apology. When I asked for an iron (listed as available), I was simply told they did not have one. Breakfast was not served at the hotel since the restaurant was closed. Instead, it was provided at a small café down the street. The selection was simple (mainly bread and eggs) but fine for a light start. On my departure morning, I found an elderly couple sleeping in the lobby, which left a strange impression but didn’t affect my stay. Overall, this hotel is fine if you just need a clean room in a great location. Solo travelers or couples will manage well, but families or anyone expecting more comfort and service should look elsewhere.

Hôtel bien équipé (grande surface de la chambre, bonne literie, grande salle de bain avec marbre, sèche cheveux), très propre, très bien situé pour accéder à l'aéroport et à la gare en bus mais aussi pour rayonner en ville pour visiter des musées, le palais du peuple, personne présent 24/24 bilingue. Quartier calme. Commodités à proximité (petit magasin alimentaire, pâtisserie, pizzeria, pharmacie, ...)

Tranquillo, comodo, ben collegato a piedi al centro storico in 10 moniuti di passeggio su strada con negozi e ristoranti

Great hotel in an excellent location, just a 2 minute walk from the 100 bus stop (to/from Otopeni airport) restaurants and takeaways within easy walking distance. We had a suite which was huge with 2 bathrooms, lovely warm room despite the thick snow outside. Staff were friendly and very helpful. Only stayed one night but would definitely stay again. Value for money was excellent for a city centre hotel.

Exceptionally situated in the true heart of Bucharest, seconds from public transportation to everything (including airport and the station). Basic but quiet rooms with everything you need. Flawlessly nice staff. Amazing value.

It's a good hotel, in good condition and with a good service. However as a tourist it isn't really located in the most interesting spot of the city (but nearby a metro station).

Prédio antigo, mas muito bem localizado. É possível visitar a pé vários pontos turísticos de Bucareste. Atendimento muito bom e solicito. Café da manhã muito bom.

Chambre vaste et confortable Accueil desagreable par un jeune homme jemenfoutiste qui il a fallu presser de questions pour savoir oû se trouvait le parking Aucune info sur petit dejeunef Plus de plat chaud à 7h30 au petit dejeuner

I was warmly welcomed by the staff, and given a lovely room. The location is super central. The breakfast was good and fresh. I can't wait to go again.

I stayed at this hotel for four nights during a solo trip to Bucharest. The best part is the location: right by Piata Romana, a major transport hub with many bus lines and even the hop-on/hop-off stop. Despite the traffic outside, the room was quiet, and it was easy to get around the city. My single room matched the photos, was clean and tidy, and the bed was fine. Room size was okay for one person, though the TV did not work. Facilities are very limited. The lobby feels outdated, and reception is on the first landing with only a few chairs and tables. There are no common areas or activities, so I would not recommend it for families. For a short stay as a solo traveler or couple, it can be sufficient. Staff were polite but service was average. When towels were missing, I was told none were available until the next day, with no apology. When I asked for an iron (listed as available), I was simply told they did not have one. Breakfast was not served at the hotel since the restaurant was closed. Instead, it was provided at a small café down the street. The selection was simple (mainly bread and eggs) but fine for a light start. On my departure morning, I found an elderly couple sleeping in the lobby, which left a strange impression but didn’t affect my stay. Overall, this hotel is fine if you just need a clean room in a great location. Solo travelers or couples will manage well, but families or anyone expecting more comfort and service should look elsewhere.

Fint ophold i udmærket værelse - selv med megen larm fra trafik udenfor - var det rimelig dæmpet, når vinduet var lukket. Rengøring var ok. - morgenmaden var på det jævne - men ok.

Good quality and clean. Breakfast option available at a reaonabl price.

In a good location 15 min walk to old town and nearby metro and bus stops. The staff are very kind and helpful. Breakfast is very good and sufficient but it would be nice if there is a little change from one day to the other

All in all it was great. The breakfast times are however incorrect both as advertised here as well as in the room. In the room there is a big info sheet where it said breakfast 7-11, but when we got to the breakfast 5 past 10 they said it was over and it only lasted until 10. We then asked in reception about it and told staff said the info sheet was out of date and said we should’ve been informed at check in (they didn’t). We barely got an apology and neither money back for that mornings breakfast.

Das Hotel hat seine besten Tage schon hinter sich gelassen. Das Bett war sauber, doch der Teppich war fleckig, das Silikon in der Dusche war stellenweise abgegangen und Schimmel hat sich dort angesetzt. Beim Doppelbett gibt es nur eine große Decke. Es gab eine Minibar, Klimaanlage und einen kleinen TV. Die Anleitung zum Safe passte offensichtlich nicht, da die Beschreibung der Knöpfe nicht passte (zB war die Rede von einem roten Knopf, den es am Safe aber nicht gab). An Bett und Möbeln waren Gebrauchsspuren zu sehen. Der Zimmerservice hat tgl. die Handtücher gewechselt, obwohl auf einem Schild erklärt wird, dass nur Handtücher auf dem Boden erneuert werden. Dafür wurde das Waschbecken und die Dusche nie mitgereinigt. Auch wurden manche aufgebrauchte Hygieneartikel wie zB Abschminkpads nicht aufgefüllt. Das Frühstück war ok. Es gab nichts außergewöhnliches aber die Standards waren alle da (Brötchen, Wurst, Käse, Rührei, Müsli, O-Saft …) Der Kaffee aus der Maschine hat mir persönlich gar nicht geschmeckt. Das Personal ist nett und die Rezeption ist rund um die Uhr besetzt. Das Hotel ist zentral gelegen, Bushaltestellen in wenigen Minuten erreichbar und von Dort kann man ganz Bukarest mit dem ÖPNV erreichbar. Gegenüber gibt es einen kleiner Shop und ein Restaurant. In der Nähe weitere Geschäfte (Bank, Apotheke, Imbiss,..)

Breakfast was very limited compared to other hotels we have stayed in but that might be due to it not being a busy or big hotel. The room was generally clean but the bath wasn’t so great with a reasonable amount of mould around it. It’s not really got a bar as such. If you want a drink they just have bottles of beer that the person on reception will get for you. Thinking it had a proper bar was part of the draw to this hotel so it was a great disappointment. The bed was very comfortable.