Eden sul Mare

Formal Complaint – Misrepresentation and Consumer Concern This property is materially misrepresented. It is advertised as having direct beach access at Il Duoglio; in reality, a busy public road separates the property from the beach, and access is neither direct nor controlled by the owner. We paid €200 for a room described as approximately 20m², but were initially placed in a room closer to 10m², directly above a high-traffic road with significant noise disturbance. This is a substantial discrepancy in both size and quality versus what was advertised and paid for. Only after raising the issue were we moved, but the accommodation still failed to meet the standard presented in the listing. The owner provided inconsistent and misleading information during our stay, raising serious concerns about transparency and business practices. Given the discrepancies between the listing and reality, I request that this property be formally reviewed for accuracy and compliance with platform standards to prevent further consumer deception.

La chambre, la vue, l’emplacement et le service était parfait.

We booked the room on the basis of the photos on the advert, on arrival we was expecting a patio area with sunbeds so we could relax, we were only given a basic room with a very small view over the busy road, we complained on arrival as was told they dont have the room shown available and we are unable to process a refund as it was a non refundable booking. Would never recommend this hotel

Good value and price

わかりにくい玄関、受付の人がいない、同じ金額なのに部屋の広さにかなり差がある。充電速度が遅い。