Name: L7 WEST LAKE HANOI by LOTTE HOTELS
Address: 683 Lac Long Quan Street, Hanoi, Røde Flod, VN
Price range: 118 US$–247 US$ per night
Rating: 9.03

Hvad siger gæsterne

Anmeldelser af L7 WEST LAKE HANOI by LOTTE HOTELS fremhæver en ny, stilfuld ejendom forbundet med Lotte Mall, venlig service, imponerende udsigt over West Lake og en rooftop infinity pool, med nem adgang til lufthavnen, men mindre ideel til sightseeing i Old Quarter.

Værelserne føles moderne, nogle med balkoner og bred udsigt, men flere gæster fandt familieværelser og standardværelser kompakte og bemærkede lejlighedsvis trafikstøj, der påvirkede søvnen. Hotellet er generelt meget rent og nyt, og de interne wellness- og fitnessfaciliteter er godt anset. Morgenmaden roses ofte, men nogle fandt den ensformig eller kedelig, og nogle blev overraskede over betalte faciliteter eller langsommere svartider. Bedst for rejsende, der værdsætter moderne komfort og nem adgang frem for en central beliggenhed i Old Quarter.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Rooftop infinity pool med panoramaudsigt roses bredt; den tilknyttede Lotte Mall giver nem adgang til shopping og spisning. Fitnesscenter, spa og sauna fremhæves ofte; nogle gæster nød også loungeadgang.

Relaterede gæsteanmeldelser

10

myungsoon

8. okt. 2025

·

Overnattede 1 nat

롯데몰과 연결되 있어서 쇼핑하기 너무좋아요 마사지도 받을수 있고 사우나도 있어서 정말 편하고 좋아요

10

Rowena

7. mar. 2025

·

Overnattede 9 nætter

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!

10

Paul

26. jan. 2024

·

Overnattede 4 nætter

Excellent hotel with very friendly staff who are eager to help. It has a fantastic business lounge with great staff, food all day and cocktails, wine and beer in the evening. On the top floor there is a large infinity pool with great views. Oh, and did I mention the heated toilet seats?

10

Son

21. okt. 2024

·

Overnattede 2 nætter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

Stephany

6. jan. 2025

·

Overnattede 1 nat

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.

10

chun-yang

22. dec. 2024

·

Overnattede 2 nætter

與樂天超級市場結合在一起，在飯店有多項的設施可以使用，也可以連接超級市場跟百貨公司逛街很方便

10

katsuya

1. jan. 2025

·

Overnattede 2 nætter

LOTTE ショッピングモール併設なので買い物や食事には困りません。ジムもマシンが充実しているのでtraineeにもお勧めです。

6

Meike

21. sep. 2025

·

Overnattede 2 nætter

Wir waren vorher noch in einem anderen 5 Sterne Hotel in Hanoi und da fällt das L7 leider richtig ab im Vergleich. Ich weiß hier leider nicht, was die 5 Sterne ausmachen. 4 Sterne hätte ich noch geglaubt. Amenities im Bad konnten wir nicht findend. Das Bett war hart. Der Poolbereich hatte kaum Liegen (4 insgesamt). Das Personal wirkte oft unmotiviert. Und am Ende sollte uns noch ein Bier aus der Mini-Bar in Rechnung gestellt werden, was wir nicht getrunken haben. Die Lage fanden wir schön, auch wenn es jetzt für Touristen die eher das Old oder French Quarter besuchen wollen, nicht so ideal ist.

10

Yasuo

25. sep. 2025

·

Overnattede 1 nat

空港からGrabを使うと渋滞に巻き込まれずに移動できるエリアです。隣のショッピングモールに簡単にアクセスできてとても便利です。屋上のインフィニティプールが素晴らしいです。トイレもウォシュレット付きです。

10

john

28. maj 2024

·

Overnattede 4 nætter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Anmeldelser beskriver ofte ejendommen og værelserne som nye og meget rene. Et par isolerede problemer nævner lugt, skadedyr eller ufuldstændig rengøring.

Relaterede gæsteanmeldelser

8

Suzuki

29. sep. 2025

·

Overnattede 3 nætter

清潔な客室

4

shuji

25. jan. 2025

·

Overnattede 2 nætter

プールは最高、日本語が出来るスタッフがいるのは良かった。しかし防音がチープ過ぎて、早朝に車の音でたたき起こされました。疲労がたまったまま旅行することになり最悪でした。ベランダにタバコの吸い殻が捨てたままになっていたりしてこれで星５はないです。二度と利用しません。

10

AKIRA

10. jun. 2024

·

Overnattede 1 nat

清掃が行き届いた部屋でした。備品も宿泊代に見合ったものでした。朝食はビュッフェ形式、ベトナム料理と韓国料理が目立っていました。そのほかパンも充実してました。買える時、ドアマンはgrabの車誘導を手伝っていただき大変助かりました。

10

Jungsuk

21. jul. 2025

·

Overnattede 1 nat

깨끗하고 정돈된 최상의 환경

8

weihao

5. okt. 2025

·

Overnattede 2 nætter

浴室有嘔吐味房內有壁虎希望可以改進

10

Son

21. okt. 2024

·

Overnattede 2 nætter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

yu chong

20. dec. 2025

·

Overnattede 1 nat

Clean room and accessible to the airport

10

Jin Kyong

6. nov. 2025

·

Overnattede 1 nat

clean and kind

10

Linda

13. dec. 2024

·

Overnattede 5 nætter

New, clean and convenient with a mall nearby. Service is excellent!!!

8

Pui Man Heidi

7. jun. 2024

·

Overnattede 1 nat

My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Moderne værelser med udsigt over søen eller byen; nogle er rummelige, men flere gæster fandt familieværelser og standardværelser små og bemærkede trafikstøj eller dårlig lydisolering.

Relaterede gæsteanmeldelser

10

Jessica

23. nov. 2025

·

Overnattede 4 nætter

Great experience, spacious rooms, newly renovated hotel.

8

Jagbir

27. nov. 2024

·

Overnattede 3 nætter

Family room is small, hardly any space to move around the room and place the luggage

6

Kelvin

1. nov. 2025

·

Overnattede 6 nætter

The bedroom and shower room is smaller than my expectation, the working table is too small, no sofa chair for relaxing. When we checked in on 25 Oct night, all the hotel's bar and lounge are not available due to certain reason, quite disappointing when we need a quick drink and dinner. Breakfast does not have enough varieties. Location is good. Front desk staff are courteous and friendly.

4

shuji

25. jan. 2025

·

Overnattede 2 nætter

プールは最高、日本語が出来るスタッフがいるのは良かった。しかし防音がチープ過ぎて、早朝に車の音でたたき起こされました。疲労がたまったまま旅行することになり最悪でした。ベランダにタバコの吸い殻が捨てたままになっていたりしてこれで星５はないです。二度と利用しません。

6

Sanjay

22. mar. 2024

·

Overnattede 6 nætter

This hotel would have been rated 5 stars but for one detail. Stayed in room 1210 which had plastic glass! So you can hear everything outside and cannot get a good sleep. You would think a hotel of this calibre would know this BEFORE renting the room to you? Sadly, money talks, customers are not important.

10

Son

21. okt. 2024

·

Overnattede 2 nætter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

Adrian

2. feb. 2026

·

Overnattede 1 nat

Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.

6

Julia

5. aug. 2025

·

Overnattede 2 nætter

We booked 2 adults and 2 children but we had to pay an extra surcharge for our daughter as she was considered an adult with 12 years and also for the 2nd child - even though it was in our booking - 2 Children - the reception removed the child surcharge after some negotiation . Family room was barely 20sqm and very small

8

DongYong

24. okt. 2024

·

Overnattede 2 nætter

Noise from outside is too loud and it disrupt my sweat dream.

6

JUNGYEON

13. apr. 2024

·

Overnattede 3 nætter

It is too small for 3 people.family

Var dette nyttigt?

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Service

Personalet beskrives ofte som venligt, opmærksomt og hjælpsomt, hvor concierge og receptionen roses for at yde en ekstra indsats. Nogle anmeldelser bemærker langsommere svartider, regningsproblemer eller mindre motiveret service.

Relaterede gæsteanmeldelser

2

Vico

18. mar. 2024

·

Overnattede 2 nætter

Staffs way of approach are not five star profession.

8

kwanghoon

5. jan. 2026

·

Overnattede 1 nat

프런트 직원이 넘 친절합니다. 칭찬합니다~~ 택시도 잘 잡아주고~~

10

Jan

8. apr. 2024

·

Overnattede 1 nat

We loved every minute of it. Lien from frontdesk made us feel so welcome and home…we never felt so welcomed before in any hotel.

10

Adrian

2. feb. 2026

·

Overnattede 1 nat

Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.

6

Julia

5. aug. 2025

·

Overnattede 2 nætter

We booked 2 adults and 2 children but we had to pay an extra surcharge for our daughter as she was considered an adult with 12 years and also for the 2nd child - even though it was in our booking - 2 Children - the reception removed the child surcharge after some negotiation . Family room was barely 20sqm and very small

10

Hoa

23. jul. 2025

·

Overnattede 1 nat

Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall.

6

Meike

21. sep. 2025

·

Overnattede 2 nætter

Wir waren vorher noch in einem anderen 5 Sterne Hotel in Hanoi und da fällt das L7 leider richtig ab im Vergleich. Ich weiß hier leider nicht, was die 5 Sterne ausmachen. 4 Sterne hätte ich noch geglaubt. Amenities im Bad konnten wir nicht findend. Das Bett war hart. Der Poolbereich hatte kaum Liegen (4 insgesamt). Das Personal wirkte oft unmotiviert. Und am Ende sollte uns noch ein Bier aus der Mini-Bar in Rechnung gestellt werden, was wir nicht getrunken haben. Die Lage fanden wir schön, auch wenn es jetzt für Touristen die eher das Old oder French Quarter besuchen wollen, nicht so ideal ist.

10

Jian Liang

25. apr. 2024

·

Overnattede 4 nætter

The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me

10

KIWAN

19. feb. 2026

·

Overnattede 1 nat

부모님과 같이 가기 좋습니다 조식에 아주 만족하셨어요 직원분들도 아주 친절하십니다

10

john

28. maj 2024

·

Overnattede 4 nætter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Direkte adgang til Lotte Mall West Lake og nærheden til lufthavnen gør det praktisk til shopping og forretningsrejser. Det ligger en taxa- eller Grab-tur fra Old Quarter og centrale seværdigheder.

Relaterede gæsteanmeldelser

10

seunghoon

1. jan. 2025

·

Overnattede 5 nætter

올드타운에서 20~30분 거리로 택시비가 들지만, 충분히 가치 있도록 시설이 좋음

10

Stefan

21. apr. 2025

·

Overnattede 1 nat

nice luxury hotel next to the shopping mall, and just a short ride to the aiport.

10

Stephany

6. jan. 2025

·

Overnattede 1 nat

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.

10

Viet Ha

26. mar. 2025

·

Overnattede 4 nætter

Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back.

8

Eiji

6. mar. 2024

·

Overnattede 5 nætter

Direct connection to the Lotte Mall West Lake is a benefit.

10

DANIELA

28. sep. 2025

·

Overnattede 1 nat

Hotel Perfeito! Um pouco longe do centro mas uma opção excelente!! Cafe da manha perfeito! Vista linda para o lago!

10

Helenpeihwa

9. sep. 2025

·

Overnattede 2 nætter

The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs.

8

eunsun

22. mar. 2024

·

Overnattede 3 nætter

The infrastructure was well established, and everything was good, including shopping, transportation, and safety. I think I will use it again next time

10

HEEJUN

23. apr. 2024

·

Overnattede 4 nætter

노이바이 공항에서 가깝고 롯데몰이 붙어 있어 쇼핑하기 너무 편하고 좋았습니다. 직원들 모두 친절하고 시설도 깨끗해서 재방문 의사 있어요~~

10

Chang Young

31. dec. 2025

·

Overnattede 2 nætter

공항 가깝고, 대중교통 이용도 용이. 비즈니스 목적으로 위치가 super best

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Spisning

Morgenmaden roses ofte for kvalitet og udvalg, og flere kunne lide hotellets restaurant og rooftop bar. Nogle fandt morgenmaden ensformig eller kedelig og bemærkede begrænset eller dyr roomservice og et par skuffende måltider.

Relaterede gæsteanmeldelser

10

Erika

3. jun. 2025

·

Overnattede 6 nætter

Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.

10

Catherine

10. apr. 2024

·

Overnattede 1 nat

The hotel and service was great. Rooms a bit small but good enough. Wish they had more variety for room service and more reasonable prices for the hotel food. But grab is a good alternative. Staff went above and beyond.

6

Koji

24. nov. 2024

·

Overnattede 2 nætter

フロントの会計で待たされた、ハノイロッテとは異なります、スタッフのサービスが、非常に良い\u3000悪いがはっきりしています。レストランは、不味い部屋の扉が重いなど、結構不具合あり

6

Kelvin

1. nov. 2025

·

Overnattede 6 nætter

The bedroom and shower room is smaller than my expectation, the working table is too small, no sofa chair for relaxing. When we checked in on 25 Oct night, all the hotel's bar and lounge are not available due to certain reason, quite disappointing when we need a quick drink and dinner. Breakfast does not have enough varieties. Location is good. Front desk staff are courteous and friendly.

10

Rowena

7. mar. 2025

·

Overnattede 9 nætter

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!

6

Haidee

11. jul. 2025

·

Overnattede 3 nætter

The superior family room is very small. No space for luggage. There was no amenities like toothbrush and shower caps. Buffet breakfast is the same for the 3 days. Its boring and tasteless.

10

TSAI

19. sep. 2025

·

Overnattede 3 nætter

非常棒的住宿體驗，環境非常乾淨，而且人性化，服務人員親切有禮貌，更值得一提的是他的早餐超～級～棒！值得推薦給下次造訪河內的親朋好友。

10

DANIELA

28. sep. 2025

·

Overnattede 1 nat

Hotel Perfeito! Um pouco longe do centro mas uma opção excelente!! Cafe da manha perfeito! Vista linda para o lago!

10

Khac Minh

20. feb. 2025

·

Overnattede 1 nat

It is comfortable, convenient. Breakfast is delicious

10

john

28. maj 2024

·

Overnattede 4 nætter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	130 US$
februar	103 US$
marts	129 US$
april	136 US$
maj	128 US$
juni	115 US$
juli	125 US$
august	120 US$
september	123 US$
oktober	121 US$
november	153 US$
december	123 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $120
18 $150	19 $157	20 $153	21	22 $157	23 $135	24 $135
25 $132	26 $153	27 $142	28 $164	29 $149	30 $149	31 $149

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $149	2 $247	3 $216	4 $216	5 $142	6 $149	7 $179
8 $216	9 $164	10 $142	11 $179	12 $172	13 $187	14 $187
15 $172	16 $172	17 $142	18 $149	19 $142	20 $119	21 $119
22 $119	23 $134	24 $134	25 $134	26 $134	27 $119	28 $119
29 $118	30 $127

L7 WEST LAKE HANOI by LOTTE HOTELS

Priser på L7 WEST LAKE HANOI by LOTTE HOTELS

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Superior-værelse med 2 enkeltsenge

Hus - 1 kingsize-seng (Upper)

Superior-dobbeltværelse - søudsigt

Superior-værelse - søudsigt (CONVERTIBLE)

Superior-værelse (Family)

Superior-dobbeltværelse

Superior-værelse - 1 dobbeltseng (Handicap)

Superior-værelse med 2 enkeltsenge - søudsigt

Studio-suite (DOUBLE)

Studio-suite - 2 enkeltsenge

Superior-værelse (CONVERTIBLE)

Superior-dobbeltværelse - søudsigt (Club Floor)

Superior-dobbeltværelse (Club Floor)

Gæsteanmeldelser af L7 WEST LAKE HANOI by LOTTE HOTELS

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

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Virksomhedsoplysninger