Name: L7 WEST LAKE HANOI by LOTTE HOTELS
Address: 683 Lac Long Quan Street, Hanoi, Den røde elvs delta, VN
Price range: 117 USD–216 USD per night
Rating: 9.03

Hva gjestene synes

Anmeldelser av L7 WEST LAKE HANOI by LOTTE HOTELS fremhever en ny, stilig eiendom med forbindelse til Lotte Mall, vennlig service, fantastisk utsikt over West Lake, og et takbasseng i det uendelige, med enkel tilgang til flyplassen, men mindre ideelt for sightseeing i Old Quarter.

Rommene føles moderne, noen med balkong og bred utsikt, men flere gjester fant familierom og standardrom kompakte og bemerket støy fra trafikken som påvirket søvnen. Hotellet er generelt veldig rent og nytt, og de interne velvære- og treningsfasilitetene er godt ansett. Frokosten roses ofte, selv om noen fant den repeterende eller kjedelig, og noen ble overrasket over betalte fasiliteter eller tregere respons innimellom. Best for reisende som verdsetter moderne komfort og praktisk tilgang fremfor en sentral adresse i Old Quarter.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Takbasseng i det uendelige med panoramautsikt roses av mange; den tilknyttede Lotte Mall gir enkel tilgang til shopping og restauranter. Treningssenter, spa og badstue blir ofte fremhevet; noen gjester satte også pris på loungen.

Relaterte gjesteomtaler

10

myungsoon

8. okt. 2025

·

Overnattet 1 natt

롯데몰과 연결되 있어서 쇼핑하기 너무좋아요 마사지도 받을수 있고 사우나도 있어서 정말 편하고 좋아요

10

Rowena

7. mars 2025

·

Overnattet 9 netter

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!

10

Paul

26. jan. 2024

·

Overnattet 4 netter

Excellent hotel with very friendly staff who are eager to help. It has a fantastic business lounge with great staff, food all day and cocktails, wine and beer in the evening. On the top floor there is a large infinity pool with great views. Oh, and did I mention the heated toilet seats?

10

Son

21. okt. 2024

·

Overnattet 2 netter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

Stephany

6. jan. 2025

·

Overnattet 1 natt

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.

10

chun-yang

22. des. 2024

·

Overnattet 2 netter

與樂天超級市場結合在一起，在飯店有多項的設施可以使用，也可以連接超級市場跟百貨公司逛街很方便

10

katsuya

1. jan. 2025

·

Overnattet 2 netter

LOTTE ショッピングモール併設なので買い物や食事には困りません。ジムもマシンが充実しているのでtraineeにもお勧めです。

6

Meike

21. sep. 2025

·

Overnattet 2 netter

Wir waren vorher noch in einem anderen 5 Sterne Hotel in Hanoi und da fällt das L7 leider richtig ab im Vergleich. Ich weiß hier leider nicht, was die 5 Sterne ausmachen. 4 Sterne hätte ich noch geglaubt. Amenities im Bad konnten wir nicht findend. Das Bett war hart. Der Poolbereich hatte kaum Liegen (4 insgesamt). Das Personal wirkte oft unmotiviert. Und am Ende sollte uns noch ein Bier aus der Mini-Bar in Rechnung gestellt werden, was wir nicht getrunken haben. Die Lage fanden wir schön, auch wenn es jetzt für Touristen die eher das Old oder French Quarter besuchen wollen, nicht so ideal ist.

10

Yasuo

25. sep. 2025

·

Overnattet 1 natt

空港からGrabを使うと渋滞に巻き込まれずに移動できるエリアです。隣のショッピングモールに簡単にアクセスできてとても便利です。屋上のインフィニティプールが素晴らしいです。トイレもウォシュレット付きです。

10

john

28. mai 2024

·

Overnattet 4 netter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Anmeldelser beskriver ofte eiendommen og rommene som nye og svært rene. Noen få isolerte tilfeller nevner lukt, skadedyr eller ufullstendig rengjøring.

Relaterte gjesteomtaler

8

Suzuki

29. sep. 2025

·

Overnattet 3 netter

清潔な客室

4

shuji

25. jan. 2025

·

Overnattet 2 netter

プールは最高、日本語が出来るスタッフがいるのは良かった。しかし防音がチープ過ぎて、早朝に車の音でたたき起こされました。疲労がたまったまま旅行することになり最悪でした。ベランダにタバコの吸い殻が捨てたままになっていたりしてこれで星５はないです。二度と利用しません。

10

AKIRA

10. juni 2024

·

Overnattet 1 natt

清掃が行き届いた部屋でした。備品も宿泊代に見合ったものでした。朝食はビュッフェ形式、ベトナム料理と韓国料理が目立っていました。そのほかパンも充実してました。買える時、ドアマンはgrabの車誘導を手伝っていただき大変助かりました。

10

Jungsuk

21. juli 2025

·

Overnattet 1 natt

깨끗하고 정돈된 최상의 환경

8

weihao

5. okt. 2025

·

Overnattet 2 netter

浴室有嘔吐味房內有壁虎希望可以改進

10

Son

21. okt. 2024

·

Overnattet 2 netter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

yu chong

20. des. 2025

·

Overnattet 1 natt

Clean room and accessible to the airport

10

Jin Kyong

6. nov. 2025

·

Overnattet 1 natt

clean and kind

10

Linda

13. des. 2024

·

Overnattet 5 netter

New, clean and convenient with a mall nearby. Service is excellent!!!

8

Pui Man Heidi

7. juni 2024

·

Overnattet 1 natt

My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Moderne rom med utsikt over innsjøen eller byen; noen er romslige, men flere gjester fant familierom og standardrom små og bemerket støy fra trafikken eller dårlig lydisolering.

Relaterte gjesteomtaler

10

Jessica

23. nov. 2025

·

Overnattet 4 netter

Great experience, spacious rooms, newly renovated hotel.

8

Jagbir

27. nov. 2024

·

Overnattet 3 netter

Family room is small, hardly any space to move around the room and place the luggage

6

Kelvin

1. nov. 2025

·

Overnattet 6 netter

The bedroom and shower room is smaller than my expectation, the working table is too small, no sofa chair for relaxing. When we checked in on 25 Oct night, all the hotel's bar and lounge are not available due to certain reason, quite disappointing when we need a quick drink and dinner. Breakfast does not have enough varieties. Location is good. Front desk staff are courteous and friendly.

4

shuji

25. jan. 2025

·

Overnattet 2 netter

プールは最高、日本語が出来るスタッフがいるのは良かった。しかし防音がチープ過ぎて、早朝に車の音でたたき起こされました。疲労がたまったまま旅行することになり最悪でした。ベランダにタバコの吸い殻が捨てたままになっていたりしてこれで星５はないです。二度と利用しません。

6

Sanjay

22. mars 2024

·

Overnattet 6 netter

This hotel would have been rated 5 stars but for one detail. Stayed in room 1210 which had plastic glass! So you can hear everything outside and cannot get a good sleep. You would think a hotel of this calibre would know this BEFORE renting the room to you? Sadly, money talks, customers are not important.

10

Son

21. okt. 2024

·

Overnattet 2 netter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

Adrian

2. feb. 2026

·

Overnattet 1 natt

Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.

6

Julia

5. aug. 2025

·

Overnattet 2 netter

We booked 2 adults and 2 children but we had to pay an extra surcharge for our daughter as she was considered an adult with 12 years and also for the 2nd child - even though it was in our booking - 2 Children - the reception removed the child surcharge after some negotiation . Family room was barely 20sqm and very small

8

DongYong

24. okt. 2024

·

Overnattet 2 netter

Noise from outside is too loud and it disrupt my sweat dream.

6

JUNGYEON

13. apr. 2024

·

Overnattet 3 netter

It is too small for 3 people.family

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet beskrives ofte som vennlig, oppmerksomt og hjelpsomt, med concierge og resepsjonen rost for å gå den ekstra milen. Noen anmeldelser nevner tregere respons, faktureringsproblemer eller mindre motivert service.

Relaterte gjesteomtaler

2

Vico

18. mars 2024

·

Overnattet 2 netter

Staffs way of approach are not five star profession.

8

kwanghoon

5. jan. 2026

·

Overnattet 1 natt

프런트 직원이 넘 친절합니다. 칭찬합니다~~ 택시도 잘 잡아주고~~

10

Jan

8. apr. 2024

·

Overnattet 1 natt

We loved every minute of it. Lien from frontdesk made us feel so welcome and home…we never felt so welcomed before in any hotel.

10

Adrian

2. feb. 2026

·

Overnattet 1 natt

Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.

6

Julia

5. aug. 2025

·

Overnattet 2 netter

We booked 2 adults and 2 children but we had to pay an extra surcharge for our daughter as she was considered an adult with 12 years and also for the 2nd child - even though it was in our booking - 2 Children - the reception removed the child surcharge after some negotiation . Family room was barely 20sqm and very small

10

Hoa

23. juli 2025

·

Overnattet 1 natt

Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall.

6

Meike

21. sep. 2025

·

Overnattet 2 netter

Wir waren vorher noch in einem anderen 5 Sterne Hotel in Hanoi und da fällt das L7 leider richtig ab im Vergleich. Ich weiß hier leider nicht, was die 5 Sterne ausmachen. 4 Sterne hätte ich noch geglaubt. Amenities im Bad konnten wir nicht findend. Das Bett war hart. Der Poolbereich hatte kaum Liegen (4 insgesamt). Das Personal wirkte oft unmotiviert. Und am Ende sollte uns noch ein Bier aus der Mini-Bar in Rechnung gestellt werden, was wir nicht getrunken haben. Die Lage fanden wir schön, auch wenn es jetzt für Touristen die eher das Old oder French Quarter besuchen wollen, nicht so ideal ist.

10

Jian Liang

25. apr. 2024

·

Overnattet 4 netter

The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me

10

KIWAN

19. feb. 2026

·

Overnattet 1 natt

부모님과 같이 가기 좋습니다 조식에 아주 만족하셨어요 직원분들도 아주 친절하십니다

10

john

28. mai 2024

·

Overnattet 4 netter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Direkte tilgang til Lotte Mall West Lake og nærhet til flyplassen gjør det praktisk for shopping og forretninger. Det er en taxi- eller Grab-tur til Old Quarter og sentrale severdigheter.

Relaterte gjesteomtaler

10

seunghoon

1. jan. 2025

·

Overnattet 5 netter

올드타운에서 20~30분 거리로 택시비가 들지만, 충분히 가치 있도록 시설이 좋음

10

Stefan

21. apr. 2025

·

Overnattet 1 natt

nice luxury hotel next to the shopping mall, and just a short ride to the aiport.

10

Stephany

6. jan. 2025

·

Overnattet 1 natt

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.

10

Viet Ha

26. mars 2025

·

Overnattet 4 netter

Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back.

8

Eiji

6. mars 2024

·

Overnattet 5 netter

Direct connection to the Lotte Mall West Lake is a benefit.

10

DANIELA

28. sep. 2025

·

Overnattet 1 natt

Hotel Perfeito! Um pouco longe do centro mas uma opção excelente!! Cafe da manha perfeito! Vista linda para o lago!

10

Helenpeihwa

9. sep. 2025

·

Overnattet 2 netter

The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs.

8

eunsun

22. mars 2024

·

Overnattet 3 netter

The infrastructure was well established, and everything was good, including shopping, transportation, and safety. I think I will use it again next time

10

HEEJUN

23. apr. 2024

·

Overnattet 4 netter

노이바이 공항에서 가깝고 롯데몰이 붙어 있어 쇼핑하기 너무 편하고 좋았습니다. 직원들 모두 친절하고 시설도 깨끗해서 재방문 의사 있어요~~

10

Chang Young

31. des. 2025

·

Overnattet 2 netter

공항 가깝고, 대중교통 이용도 용이. 비즈니스 목적으로 위치가 super best

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokosten roses ofte for kvalitet og utvalg, og flere likte restaurantene på stedet og takbaren. Noen fant frokosten repeterende eller kjedelig, og bemerket begrenset eller dyrt romservice og noen skuffende måltider.

Relaterte gjesteomtaler

10

Erika

3. juni 2025

·

Overnattet 6 netter

Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.

10

Catherine

10. apr. 2024

·

Overnattet 1 natt

The hotel and service was great. Rooms a bit small but good enough. Wish they had more variety for room service and more reasonable prices for the hotel food. But grab is a good alternative. Staff went above and beyond.

6

Koji

24. nov. 2024

·

Overnattet 2 netter

フロントの会計で待たされた、ハノイロッテとは異なります、スタッフのサービスが、非常に良い\u3000悪いがはっきりしています。レストランは、不味い部屋の扉が重いなど、結構不具合あり

6

Kelvin

1. nov. 2025

·

Overnattet 6 netter

The bedroom and shower room is smaller than my expectation, the working table is too small, no sofa chair for relaxing. When we checked in on 25 Oct night, all the hotel's bar and lounge are not available due to certain reason, quite disappointing when we need a quick drink and dinner. Breakfast does not have enough varieties. Location is good. Front desk staff are courteous and friendly.

10

Rowena

7. mars 2025

·

Overnattet 9 netter

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!

6

Haidee

11. juli 2025

·

Overnattet 3 netter

The superior family room is very small. No space for luggage. There was no amenities like toothbrush and shower caps. Buffet breakfast is the same for the 3 days. Its boring and tasteless.

10

TSAI

19. sep. 2025

·

Overnattet 3 netter

非常棒的住宿體驗，環境非常乾淨，而且人性化，服務人員親切有禮貌，更值得一提的是他的早餐超～級～棒！值得推薦給下次造訪河內的親朋好友。

10

DANIELA

28. sep. 2025

·

Overnattet 1 natt

Hotel Perfeito! Um pouco longe do centro mas uma opção excelente!! Cafe da manha perfeito! Vista linda para o lago!

10

Khac Minh

20. feb. 2025

·

Overnattet 1 natt

It is comfortable, convenient. Breakfast is delicious

10

john

28. mai 2024

·

Overnattet 4 netter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Måned	Gjennomsnittspris
januar	130 USD
februar	103 USD
mars	129 USD
april	136 USD
mai	128 USD
juni	115 USD
juli	125 USD
august	120 USD
september	123 USD
oktober	121 USD
november	153 USD
desember	123 USD

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $117
18 $147	19 $148	20 $148	21	22 $139	23 $135	24 $135
25 $131	26 $154	27 $142	28 $165	29 $149	30 $163	31 $149

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $147	2 $179	3 $215	4 $216	5 $142	6 $148	7 $163
8 $216	9 $164	10 $142	11 $179	12 $172	13 $187	14 $187
15 $172	16 $172	17 $142	18 $149	19 $136	20 $118	21 $119
22 $119	23 $134	24 $134	25 $132	26 $134	27 $119	28 $118
29 $119	30 $127

L7 WEST LAKE HANOI by LOTTE HOTELS

Priser for L7 WEST LAKE HANOI by LOTTE HOTELS

Månedlige gjennomsnittspriser

Om denne eiendommen

Beliggenhet

Romalternativer

Tomannsrom – superior

Hus, 1 kingsize-seng (Upper)

Dobbeltrom – superior, utsikt mot innsjø

Rom – superior, utsikt mot innsjø (CONVERTIBLE)

Rom – superior (Family)

Dobbeltrom – superior

Rom – superior, 1 dobbeltseng (Handicap)

Tomannsrom – superior, utsikt mot innsjø

Studiosuite (DOUBLE)

Studiosuite, 2 enkeltsenger

Rom – superior (CONVERTIBLE)

Dobbeltrom – superior, utsikt mot innsjø (Club Floor)

Dobbeltrom – superior (Club Floor)

Gjesteomtaler av L7 WEST LAKE HANOI by LOTTE HOTELS

Hva gjestene synes

Eiendommens policyer

Innsjekkingsinstrukser

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