Name: L7 WEST LAKE HANOI by LOTTE HOTELS
Address: 683 Lac Long Quan Street, Hanoi, Dong Bang Song Hong, VN
Price range: 114 US$–211 US$ per night
Rating: 9.03

Vad gäster tycker

Omdömen av L7 WEST LAKE HANOI by LOTTE HOTELS framhäver en ny, stilfull fastighet med anslutning till Lotte Mall, vänlig service, slående utsikt över West Lake och en takinfinitypool, med enkel tillgång till flygplatsen men inte lika idealiskt läge för sightseeing i Gamla Kvarteren.

Rummen känns moderna, vissa med balkonger och vid utsikt, men flera gäster tyckte att familjerummen och standardrummen var kompakta och noterade enstaka trafikbuller som påverkade sömnen. Hotellet är generellt sett mycket rent och nytt, och de interna wellness- och fitnessfaciliteterna är väl ansedda. Frukosten lovordas ofta, även om några tyckte den var repetitiv eller smaklös, och vissa blev förvånade över avgiftsbelagda bekvämligheter eller långsammare svar ibland. Bäst för resenärer som värdesätter modern komfort och bekvämt tillträde framför ett centralt läge i Gamla Kvarteren.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Takinfinitypoolen med panoramautsikt lovordas ofta, och den anslutna Lotte Mall ger enkel tillgång till shopping och restauranger. Gym, spa och bastu lyfts ofta fram, och några gäster uppskattade även loungen.

Relaterade gästrecensioner

10

myungsoon

8 okt. 2025

·

Stannade 1 natt

롯데몰과 연결되 있어서 쇼핑하기 너무좋아요 마사지도 받을수 있고 사우나도 있어서 정말 편하고 좋아요

10

Rowena

7 mars 2025

·

Stannade 9 nätter

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!

10

Paul

26 jan. 2024

·

Stannade 4 nätter

Excellent hotel with very friendly staff who are eager to help. It has a fantastic business lounge with great staff, food all day and cocktails, wine and beer in the evening. On the top floor there is a large infinity pool with great views. Oh, and did I mention the heated toilet seats?

10

Son

21 okt. 2024

·

Stannade 2 nätter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

Stephany

6 jan. 2025

·

Stannade 1 natt

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.

10

chun-yang

22 dec. 2024

·

Stannade 2 nätter

與樂天超級市場結合在一起，在飯店有多項的設施可以使用，也可以連接超級市場跟百貨公司逛街很方便

10

katsuya

1 jan. 2025

·

Stannade 2 nätter

LOTTE ショッピングモール併設なので買い物や食事には困りません。ジムもマシンが充実しているのでtraineeにもお勧めです。

6

Meike

21 sep. 2025

·

Stannade 2 nätter

Wir waren vorher noch in einem anderen 5 Sterne Hotel in Hanoi und da fällt das L7 leider richtig ab im Vergleich. Ich weiß hier leider nicht, was die 5 Sterne ausmachen. 4 Sterne hätte ich noch geglaubt. Amenities im Bad konnten wir nicht findend. Das Bett war hart. Der Poolbereich hatte kaum Liegen (4 insgesamt). Das Personal wirkte oft unmotiviert. Und am Ende sollte uns noch ein Bier aus der Mini-Bar in Rechnung gestellt werden, was wir nicht getrunken haben. Die Lage fanden wir schön, auch wenn es jetzt für Touristen die eher das Old oder French Quarter besuchen wollen, nicht so ideal ist.

10

Yasuo

25 sep. 2025

·

Stannade 1 natt

空港からGrabを使うと渋滞に巻き込まれずに移動できるエリアです。隣のショッピングモールに簡単にアクセスできてとても便利です。屋上のインフィニティプールが素晴らしいです。トイレもウォシュレット付きです。

10

john

28 maj 2024

·

Stannade 4 nätter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Omdömen beskriver ofta fastigheten och rummen som nya och mycket rena. Ett fåtal enstaka kommentarer nämner lukter, skadedjur eller ofullständig städning.

Relaterade gästrecensioner

8

Suzuki

29 sep. 2025

·

Stannade 3 nätter

清潔な客室

4

shuji

25 jan. 2025

·

Stannade 2 nätter

プールは最高、日本語が出来るスタッフがいるのは良かった。しかし防音がチープ過ぎて、早朝に車の音でたたき起こされました。疲労がたまったまま旅行することになり最悪でした。ベランダにタバコの吸い殻が捨てたままになっていたりしてこれで星５はないです。二度と利用しません。

10

AKIRA

10 juni 2024

·

Stannade 1 natt

清掃が行き届いた部屋でした。備品も宿泊代に見合ったものでした。朝食はビュッフェ形式、ベトナム料理と韓国料理が目立っていました。そのほかパンも充実してました。買える時、ドアマンはgrabの車誘導を手伝っていただき大変助かりました。

10

Jungsuk

21 juli 2025

·

Stannade 1 natt

깨끗하고 정돈된 최상의 환경

8

weihao

5 okt. 2025

·

Stannade 2 nätter

浴室有嘔吐味房內有壁虎希望可以改進

10

Son

21 okt. 2024

·

Stannade 2 nätter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

yu chong

20 dec. 2025

·

Stannade 1 natt

Clean room and accessible to the airport

10

Jin Kyong

6 nov. 2025

·

Stannade 1 natt

clean and kind

10

Linda

13 dec. 2024

·

Stannade 5 nätter

New, clean and convenient with a mall nearby. Service is excellent!!!

8

Pui Man Heidi

7 juni 2024

·

Stannade 1 natt

My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Moderna rum med utsikt över sjön eller staden, vissa är rymliga, men flera gäster tyckte att familjerummen och standardrummen var små och noterade trafikbuller eller dålig ljudisolering.

Relaterade gästrecensioner

10

Jessica

23 nov. 2025

·

Stannade 4 nätter

Great experience, spacious rooms, newly renovated hotel.

8

Jagbir

27 nov. 2024

·

Stannade 3 nätter

Family room is small, hardly any space to move around the room and place the luggage

6

Kelvin

1 nov. 2025

·

Stannade 6 nätter

The bedroom and shower room is smaller than my expectation, the working table is too small, no sofa chair for relaxing. When we checked in on 25 Oct night, all the hotel's bar and lounge are not available due to certain reason, quite disappointing when we need a quick drink and dinner. Breakfast does not have enough varieties. Location is good. Front desk staff are courteous and friendly.

4

shuji

25 jan. 2025

·

Stannade 2 nätter

プールは最高、日本語が出来るスタッフがいるのは良かった。しかし防音がチープ過ぎて、早朝に車の音でたたき起こされました。疲労がたまったまま旅行することになり最悪でした。ベランダにタバコの吸い殻が捨てたままになっていたりしてこれで星５はないです。二度と利用しません。

6

Sanjay

22 mars 2024

·

Stannade 6 nätter

This hotel would have been rated 5 stars but for one detail. Stayed in room 1210 which had plastic glass! So you can hear everything outside and cannot get a good sleep. You would think a hotel of this calibre would know this BEFORE renting the room to you? Sadly, money talks, customers are not important.

10

Son

21 okt. 2024

·

Stannade 2 nätter

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.

10

Adrian

2 feb. 2026

·

Stannade 1 natt

Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.

6

Julia

5 aug. 2025

·

Stannade 2 nätter

We booked 2 adults and 2 children but we had to pay an extra surcharge for our daughter as she was considered an adult with 12 years and also for the 2nd child - even though it was in our booking - 2 Children - the reception removed the child surcharge after some negotiation . Family room was barely 20sqm and very small

8

DongYong

24 okt. 2024

·

Stannade 2 nätter

Noise from outside is too loud and it disrupt my sweat dream.

6

JUNGYEON

13 apr. 2024

·

Stannade 3 nätter

It is too small for 3 people.family

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig, uppmärksam och hjälpsam, med beröm till concierge och receptionen för att de går den extra milen. Vissa recensioner noterar långsammare svar, faktureringsdispyter eller mindre motiverad service.

Relaterade gästrecensioner

2

Vico

18 mars 2024

·

Stannade 2 nätter

Staffs way of approach are not five star profession.

8

kwanghoon

5 jan. 2026

·

Stannade 1 natt

프런트 직원이 넘 친절합니다. 칭찬합니다~~ 택시도 잘 잡아주고~~

10

Jan

8 apr. 2024

·

Stannade 1 natt

We loved every minute of it. Lien from frontdesk made us feel so welcome and home…we never felt so welcomed before in any hotel.

10

Adrian

2 feb. 2026

·

Stannade 1 natt

Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.

6

Julia

5 aug. 2025

·

Stannade 2 nätter

We booked 2 adults and 2 children but we had to pay an extra surcharge for our daughter as she was considered an adult with 12 years and also for the 2nd child - even though it was in our booking - 2 Children - the reception removed the child surcharge after some negotiation . Family room was barely 20sqm and very small

10

Hoa

23 juli 2025

·

Stannade 1 natt

Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall.

6

Meike

21 sep. 2025

·

Stannade 2 nätter

Wir waren vorher noch in einem anderen 5 Sterne Hotel in Hanoi und da fällt das L7 leider richtig ab im Vergleich. Ich weiß hier leider nicht, was die 5 Sterne ausmachen. 4 Sterne hätte ich noch geglaubt. Amenities im Bad konnten wir nicht findend. Das Bett war hart. Der Poolbereich hatte kaum Liegen (4 insgesamt). Das Personal wirkte oft unmotiviert. Und am Ende sollte uns noch ein Bier aus der Mini-Bar in Rechnung gestellt werden, was wir nicht getrunken haben. Die Lage fanden wir schön, auch wenn es jetzt für Touristen die eher das Old oder French Quarter besuchen wollen, nicht so ideal ist.

10

Jian Liang

25 apr. 2024

·

Stannade 4 nätter

The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me

10

KIWAN

19 feb. 2026

·

Stannade 1 natt

부모님과 같이 가기 좋습니다 조식에 아주 만족하셨어요 직원분들도 아주 친절하십니다

10

john

28 maj 2024

·

Stannade 4 nätter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Direkt tillgång till Lotte Mall West Lake och närheten till flygplatsen gör det bekvämt för shopping och affärsresor. Det ligger en taxiresa eller Grab-resa från Gamla Kvarteren och centrala sevärdheter.

Relaterade gästrecensioner

10

seunghoon

1 jan. 2025

·

Stannade 5 nätter

올드타운에서 20~30분 거리로 택시비가 들지만, 충분히 가치 있도록 시설이 좋음

10

Stefan

21 apr. 2025

·

Stannade 1 natt

nice luxury hotel next to the shopping mall, and just a short ride to the aiport.

10

Stephany

6 jan. 2025

·

Stannade 1 natt

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.

10

Viet Ha

26 mars 2025

·

Stannade 4 nätter

Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back.

8

Eiji

6 mars 2024

·

Stannade 5 nätter

Direct connection to the Lotte Mall West Lake is a benefit.

10

DANIELA

28 sep. 2025

·

Stannade 1 natt

Hotel Perfeito! Um pouco longe do centro mas uma opção excelente!! Cafe da manha perfeito! Vista linda para o lago!

10

Helenpeihwa

9 sep. 2025

·

Stannade 2 nätter

The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs.

8

eunsun

22 mars 2024

·

Stannade 3 nätter

The infrastructure was well established, and everything was good, including shopping, transportation, and safety. I think I will use it again next time

10

HEEJUN

23 apr. 2024

·

Stannade 4 nätter

노이바이 공항에서 가깝고 롯데몰이 붙어 있어 쇼핑하기 너무 편하고 좋았습니다. 직원들 모두 친절하고 시설도 깨끗해서 재방문 의사 있어요~~

10

Chang Young

31 dec. 2025

·

Stannade 2 nätter

공항 가깝고, 대중교통 이용도 용이. 비즈니스 목적으로 위치가 super best

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten lovordas ofta för kvalitet och variation, och flera uppskattade hotellets restauranger och takbar. Vissa tyckte att frukosten var repetitiv eller smaklös, och noterade begränsad eller dyr rumsservice och några få misslyckade måltider.

Relaterade gästrecensioner

10

Erika

3 juni 2025

·

Stannade 6 nätter

Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.

10

Catherine

10 apr. 2024

·

Stannade 1 natt

The hotel and service was great. Rooms a bit small but good enough. Wish they had more variety for room service and more reasonable prices for the hotel food. But grab is a good alternative. Staff went above and beyond.

6

Koji

24 nov. 2024

·

Stannade 2 nätter

フロントの会計で待たされた、ハノイロッテとは異なります、スタッフのサービスが、非常に良い\u3000悪いがはっきりしています。レストランは、不味い部屋の扉が重いなど、結構不具合あり

6

Kelvin

1 nov. 2025

·

Stannade 6 nätter

The bedroom and shower room is smaller than my expectation, the working table is too small, no sofa chair for relaxing. When we checked in on 25 Oct night, all the hotel's bar and lounge are not available due to certain reason, quite disappointing when we need a quick drink and dinner. Breakfast does not have enough varieties. Location is good. Front desk staff are courteous and friendly.

10

Rowena

7 mars 2025

·

Stannade 9 nätter

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!

6

Haidee

11 juli 2025

·

Stannade 3 nätter

The superior family room is very small. No space for luggage. There was no amenities like toothbrush and shower caps. Buffet breakfast is the same for the 3 days. Its boring and tasteless.

10

TSAI

19 sep. 2025

·

Stannade 3 nätter

非常棒的住宿體驗，環境非常乾淨，而且人性化，服務人員親切有禮貌，更值得一提的是他的早餐超～級～棒！值得推薦給下次造訪河內的親朋好友。

10

DANIELA

28 sep. 2025

·

Stannade 1 natt

Hotel Perfeito! Um pouco longe do centro mas uma opção excelente!! Cafe da manha perfeito! Vista linda para o lago!

10

Khac Minh

20 feb. 2025

·

Stannade 1 natt

It is comfortable, convenient. Breakfast is delicious

10

john

28 maj 2024

·

Stannade 4 nätter

This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	130 US$
februari	103 US$
mars	129 US$
april	136 US$
maj	128 US$
juni	115 US$
juli	125 US$
augusti	120 US$
september	123 US$
oktober	121 US$
november	153 US$
december	123 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $186	19 $162	20 $174	21	22 $136	23 $142	24 $128
25 $128	26 $147	27 $138	28 $160	29 $145	30 $158	31 $143

sö	må	ti	on	to	fr	lö
1 $142	2 $174	3 $211	4 $208	5 $138	6 $145	7 $160
8 $209	9 $159	10 $137	11 $174	12 $166	13 $181	14 $181
15 $167	16 $167	17 $138	18 $145	19 $138	20 $116	21 $114
22 $116	23 $131	24 $131	25 $131	26 $130	27 $116	28 $116
29 $116	30 $123

L7 WEST LAKE HANOI by LOTTE HOTELS

Priser för L7 WEST LAKE HANOI by LOTTE HOTELS

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Superior tvåbäddsrum

Hus - 1 kingsize-säng (Upper)

Superior dubbelrum - sjöutsikt

Superior-rum - sjöutsikt (CONVERTIBLE)

Superior-rum (Family)

Superior dubbelrum

Superior-rum - 1 dubbelsäng (Handicap)

Superior tvåbäddsrum - sjöutsikt

Studiosvit (DOUBLE)

Studiosvit - 2 enkelsängar

Superior-rum (CONVERTIBLE)

Superior dubbelrum - sjöutsikt (Club Floor)

Superior dubbelrum (Club Floor)

Gästrecensioner för L7 WEST LAKE HANOI by LOTTE HOTELS

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Tillval

Priser för kommande datum

Företagsuppgifter