勞雷爾貝斯特韋斯特 Plus 飯店

Other than the fact it was under constriction which made it more difficult to find/less inviting to drive up to, it was a lovely stay — so clean, great beds, spacious bathroom. It was perfect for what we needed for staying close to Merriweather Post Pavilion!

The ice machine is one fifth floor.

Coffee machine in lobby Spacious room

Hotel itself if good. It's clean and staff is professional and mannerly. However, the hotel parking is not safe or secure. My car was vandalized, as were approximately 10 other cars, between the approximate times of 11:00 PM and 7:00 AM. It's my understanding there is a current surge in vandalism in the Laurel, MD area. Our work crew stayed at another hotel in the area and may cars there were vandalized as well. My car, a work car, had the driver's side glass busted with glass everywhere. The car inside was ransacked, but nothing stolen.

Had a pool and gym.

I liked that it had a charging station for electric cars, but not sure if it was working

Value was great! Elevators inoperable, dining food delivery could be more efficient ie placement of utilites, bevreages and food prep to keep the line moving to get to items

Check in was easy. The employees were all kind. Hotel was clean, no creatures in the bed. It was in an area with a lot of food and stores close by. Nothing to complain about! The pool hours are kind of odd, but other than that, we had a nice stay!

- The rooms were very nicely renovated. - The price was very reasonable. - The breakfast was excellent. Negatives: - Having the ice machine way up on the 5th floor. - It can be a little difficult to get out of the parking lot onto the street at times (I understand this is not under the control of the hotel).

Only laundry need to be clean and fix the machine

The rooms /bathrooms are clean, feels like home

The room was very clean and comfortable.

Bathroom door was difficult to shut, leaking commode and shower floor leak. No smoking room smelled like smoke, had to request a clean bedspread.

The place felt dirty, had to ask for clean sheets and towels, never mind all the hair everywhere. If they truly clean they wouldn’t have hair behind after people leave. The refrigerator made a horrible noise all night long. Near the front entrance there was dog poop left behind for the 2 days I was there.

Clean, good service, and breakfast included.

Even though it was a no smoking area, as soon as I stepped out of the elevator there was a strong smell of pot all over. Even the bedroom did not have a pleasant smell. Bathroom was okay, although I would have preferred a walk-in shower or an enclosed bathtub. The bed were comfortable and nice. I called the front desk for a blanket, but I had to come to pick it up. At 6am there was a lot of noise in the hallways, talking and what sounded like cleaning carts, so I couldn't sleep after that.

No issues at all. Friendly staff. Clean room and hotel.

Every employee that we interacted with here was so friendly and helpful, from the night check-in, to housekeeping, to the person at the desk when we checked out. Convenient location off 95, clean modern rooms.

Bad smell on the third floor Bath towels had stains on them.

Staff was friendly and rooms were very clean

Very clean and friendly staff. The only reason I don't give it 5 stars is because the ac/heating unit in the room is extremely loud. People with sound sensitivities may be triggered. If you're a light sleeper it will likely wake you up. Other than that the room was very clean the bed wasn't the most comfortable bed but overall satisfactory. I would stay here again.

The original queen room I was given was narrow and small. Not adequate for 2 pple for 4 days. I received a complimentary upgrade because of my VIP status and it turned out to be a fabulous stay. Wish they had a waffle or pancake maker for breakfast and provide more than sausage for a breakfast meat

The room was great—clean, neat, everything provided that we might need. Checking was smooth and quick. The dining room staff were helpful and friendly; breakfast choices were varied, plentiful, and good. My only complaint is not something the hotel could really control—road noise. That said, the hotel was easy to reach since it was on a main road and actually near a very quaint part of Laurel. If our room had been on the back side of the hotel, I’m sure it would have been much quieter.

Staff was friendly. Our room was clean but the bed and pull out couch were very uncomfortable. Bed was like concrete and pull out couch mattress was so worn out you could easily grab each spring. Road noise (including passing train whistles) was unbelievably loud. Door to the bathroom was very loud also because it stuck and was hard to open and close. Housekeeping the first day left the nightstands looking like there had been a brawl. Phone off hook, clock knocked behind nightstand, lampshade very crooked. 2nd day, they never came. Front desk wouldn't bring us towels and tp, said to come get them. Never said to bring the old towels. Had to go back to room after arriving at front desk, to get the dirty towels, then back down to front desk again. Frustrating. Laundry room only had one washer and one dryer, and was only available from 9-9. Housekeeping day 3 was great. Overall, would not stay there again.

The doors literally slam when you close them. Couldn't sleep all night because of doors slamming all around us. Street noise is loud too.

I stay here one a month for business. Very spacious and modern rooms. I always enjoy my stay. A good value for the money,

Building looks a bit run down outside and the lobby is dated, but our room was clean, comfy and has had some updates. The room door had gaps around it, so every sound from the hallway was very loud, but we still were able to get a good night's rest. Breakfast was hot and fresh, tables were clean and supplies were stocked. There wasn't anyone at the desk, or a drop box for the keys, so we had to leave our keys out on the desk so we could leave on time. Otherwise, it was a good stay for a safe place to sleep halfway through our road trip.

Ceiling leaked an extensive amount in the bathroom— waking me up after arriving at around 3am. Delayed a new room due to being at full capacity but was eventually given a new room on a higher floor. A few dirty towels and stray hairs around, paper thin walls. I wouldn’t recommend.

I had a good experience in this hotel. It was clean, room was big, clean and has a good shower, coffee, fridge and microwave. Good internet and tv services. Some difficulties: the shower water went from hot to cold randomly. It was difficult to take a shower not worry to get burn suddenly or frozen. Also, it was noisy, we can hear the other room tv, people walking around. The doors close very heavy and it was like a huge bang in the middle of the night. The breakfast was good, and the lady serving wafers was very nice.

I loved the king bed junior suite. Plenty of room for friends and family to gather for socializing in the afternoon.

The room was clean and housekeeping respected our privacy please sign the whole time. Staff was extremely friendly and helpful. Veera (spelling?) at the front desk was especially kind. Late on the first night I was upset about something and came down to the lobby to avoid disturbing my roommate. Veera saw me and very kindly checked in on me and helped cheer me up even though she didn't have to. The breakfast is fine, but Laurel Tavern Donuts is right down the road. Our only complaint was the water is hard. I am sensitive to hard water (it dries the skin out), and survived 5 nights but i wish i had brought my own shampoo and conditioner.

The air conditioner did not work. We called down and texted the hotel and they did not offer any assistance. I asked if they would switch our room and they did. It answer. They told us that the air conditioner would come on in 30 minutes. It never went on. The tv stopped working. The ice machine sounded like an airplane taking off. They should not use this room until further improvements.

I had lost my wallet and all my credit cards so my wife booked the room for me since I was traveling alone out of town and they wouldn’t let me stay since I didn’t have a card to put a deposit down. Even tho my wife booked with a credit card on Expedia they said they needed an actual physical card

I have stayed here many times, and I was never disappointed. Front desk staff very friendly and professional. See you soon:)

Sharon the overnight clerk needs training, she was not hospitable at all. We arrived at 5am after 10hrs of driving, she claimed the hotel is sold out. I asked if we can sit in the lobby or use the bathroom till day break, she refused, we had to stayed in the parking lot, when it's not comfortable I asked if I pay extra to get a room, she magically has a room. Her attitudes and tones stinks. I had managed a bigger hotel and can bring groups to the area, Sharon does not represent this hotel well. She messed up my reservation, I was waken up to ckout when I have 2more nights to stay. My experiences with other staff was fine.

Never again. Check in was a nightmare. 2 other people where giving keys to my room.

Sharon at the front desk was very helpful and gave us a good recommendation on places to eat in the area. Hotel room was clean and beds were super comfortable. Great place to stay.

Excellent accommodations. I stayed here for three days for a business trip. The room was comfortable and the bathroom mostly clean (found a few small hairs in the bathroom). The complimentary breakfast provided eggs, sausage patties, 3 varieties of cereal, waffles, fruit, yoga, and of course juice/coffee/milk and bagels/toast. The staff was nice and even called me up when I left an item at the front desk. I definitely appreciated that! I like that smokers have a smoking area outside the hotel which I like since I am asthmatic. All in all it was a good stay.

The staff were very friendly and the stay was comfortable. They kept checking on us appropriate messages. They even let us know that we had left behind an item after we departed .

Every employee that we interacted with here was so friendly and helpful, from the night check-in, to housekeeping, to the person at the desk when we checked out. Convenient location off 95, clean modern rooms.

Rooms were nicely updated, breakfast was decent and check in and out was easy and hassle free. Right by the train station which made it easy to get in to DC.

I stayed at Best Western Laurel and was a solo traveler. It was clean and the breakfast was good. They were honest when I checked in that they were doing renovations which I appreciated. The room was quiet despite being near a busy road. Tons of food in the area and it was close to my new job. The only thing, which was my fault for answering when I know better, was that I got a sketchy phone call which freaked me out. I called the front desk to confirm and they made note of it saying that they did not call me. They were super helpful and honest and answered all my questions while I was there.

About a year ago I went to see a friend at this hotel, it was under construction then. I wasn’t even aware it was the same hotel I had booked, the transformation from that time to now was simply astonishing. Breakfast, included, was great! Loads of parking space, and diverse restaurants around the vicinity.

Not a big fan of Laurel, MD as compared to other towns adjacent to Columbia Maryland for the Capital Jazz fest but hotel was efficient, and reasonable. Wish the breakfast would have offered turkey products instead of pork but otherwise great job. Dining and shops were less that a mile or two away.

Hotel itself if good. It's clean and staff is professional and mannerly. However, the hotel parking is not safe or secure. My car was vandalized, as were approximately 10 other cars, between the approximate times of 11:00 PM and 7:00 AM. It's my understanding there is a current surge in vandalism in the Laurel, MD area. Our work crew stayed at another hotel in the area and may cars there were vandalized as well. My car, a work car, had the driver's side glass busted with glass everywhere. The car inside was ransacked, but nothing stolen.

Excellent location

Convenient, easy parking, friendly/courteous staff, easy to get to off the highway.

Staff was very helpful and the room was clean. The location was the only downfall because the traffic noise was very loud and constant.

Convenient location

Every employee that we interacted with here was so friendly and helpful, from the night check-in, to housekeeping, to the person at the desk when we checked out. Convenient location off 95, clean modern rooms.

location is very convenient. Breakfast severing staff not very friendly.

Good. Breakfast room a little bit crowded

Breakfast closes to early

Clean, nice hot food for the breakfast.

The Hotel was very good but the breakfast was subpar. We have had better at lesser hotels. Was surprised that it was not very good.

Breakfast and 24/7 coffee delicious

Friendly and attentive staff, especially those working the breakfast area on the morning of July 17.

I love that the hotel offer hot breakfast and it was delicious.

Loved the breakfast

Was just average Not deserving of anything more than mediocre rating. Decently clean . Breakfast not good. Pool not inviting. Front desk not friendly. Breakfast attendant very nice.