Hotel Casa Aure

The room heat was HORRIBLE. 2 fans & we had to leave the room door open to the hallway. I slept 20 minutes. Staff nice. Breakfast ok, but if you can’t sleep it’s a BAD place to stay

La habitación estaba exageradamente caliente, más que el clima-ambiente fuera de ella, solo había un pequeño ventilador insuficiente por lo que de tanto calor no se podía dormir. El desayuno muy escaso, la amabilidad en apariencia bien pero no nos ayudaron a subir con el equipaje al tercer piso y NO tiene elevador. El baño muy limpio pero muy pequeño. La TV es Roku sin canales locales así que solo puedes ver algo con tu propia cuenta de apps. Así que no volveremos.

Hotel localizado a 1km da estação de metrô. Quarto muito frio. Mesmo com o aquecedor ligado. Todas as noites houve falta de luz, fazendo com que o aquecedor desligasse. Café da manhã simples, sem grandes expectativas. Localização tranquila. Ponto positivo para recepção, que é 24h, atenciosa e responde pelo WhatsApp, quando necessário.

La habitación es muy cómoda y limpia, el desayuno es muy rico es tipo bufete, el café es delicioso, te dan huevos, canasta de pan, fruta, tortas. Me encantó que durante el día en un área común dejan agua caliente y puedes preparar café, te, tomar algún refresco o agua sin ningún costo adicional. La ubicación del hotel está cerca a varios lugares turísticos, el personal del hotel es muy amable y te colabora con lo que requieres. Me gustó tanto que me hospedé dos veces.

The hotel is advertised very well in the website, probably it’s one of the best rooms of all hotel, however the classic single room is subpar. The facilities are good and staff is very helpful. The downside is that the room has a small window making it like a cell jail. It’s very hot in summer night because the air doesn’t flow, but if you open the window, you’ll see strong light which makes it impossible for you to sleep.

Casa Aure is in the president’s residential district so lots of carabineros roaming the area. Staff were all very helpful. Thank you especially to Cristobal for all his assistance. Breakfast is great with made to order eggs. 24hour coffee, tea and water service is awesome.

Ficamos 7 dias. No primeiro dia nos deram um quarto que tinha uma claraboia no teto acima da cama que não tinha como tampar a claridade e também era bem apertado (somente cabia a cama e um cabideiro pequeno, até as malas tinham que ficar no meio da passagem). Pedimos se possível nos arrumarem outro quarto, pois 7 dias acordando cedo por conta da claridade não era muito legal pra nós. No segundo dia eles conseguiram um quarto sem claraboia e ficamos bem melhor, pois tinha um espaço com uma cadeira (o que não parece, mas fez toda a diferença para conseguir acomodar as coisas). O banheiro era pequeno, mas achei suficiente. Não tinha secador de cabelo, mas prontamente nos emprestaram um e deixaram conosco o tempo todo. O hotel passou por reformas, então as instalações são bem novas e em bom estado. O café da manhã não é com aquela fartura de coisas que vemos aqui no Brasil, porém achei muito bom, tudo gostoso. Única coisa que não gostamos muito foi ficar no Centro. Achamos que seria uma boa ideia, porém não é uma área muito segura para ficar caminhando a noite. Os restaurantes são poucos e sempre a quatro, cinco quadras de lá. Pelo que vi, a zona onde fica o Costanera Center possui muito mais opções de restaurantes e tudo muito mais perto (mas também as diárias são mais caras), daí vai de acordo com o que a pessoa está disposta a pagar/abrir mão. No geral ficamos satisfeitos. O atendimento foi maravilhoso, não temos do que reclamar. Hotel sempre muito limpo também.

Recibimos un trato muy cordial y amable. Nos permitieron entrar antes a la habitacion porque ya estava limpia. La cama es muy confortable y el baño practico. El desayuno fue correcto y aparte se puede tomar un te, zumos o fruita dirante todo el dia.

Definitely a good deal, if you a traveling on a budget, clean place, nice breakfast, little far from most attractions, but you can get an Uber or venture on the metro stations. Doesn’t have air conditioning which wasn’t an issue for us since they have a fan and the weather there was more in the cool side, so we had no problem.

Boa estada no geral. Mas achei o quarto para uma pessoa (cama de solteiro) um pouco abafado. No geral, no

Hôtel pas à la hauteur de sa bâtisse. 5min pour avoir de l'eau chaude. Table du petit dejeuner non nettoyée. Mauvaise odeur dans la chambre de produit d'entretien mal rincé. On avait reservé car il avait une super note mais nous avons été très déçu. Environnement de l'hôtel passable.

Uma desagradável surpresa, embora a avaliação estivesse muito boa, a cama parecia não estar arrumada e os lençóis estavam rasgados.

Clean

Estuvimos 23 días en Hotel Casa Aure y fue magnífico, el personal muy atento. Las Habitaciones muy bien cuidadas, una casa hermosa en el barrio Yungay. Cerca del metro con una comunidad artística y cultural de admirar. Muy agradecida de todo el personal especial a Juan que hace tus mañanas especiales.

La habitación es muy cómoda y limpia, el desayuno es muy rico es tipo bufete, el café es delicioso, te dan huevos, canasta de pan, fruta, tortas. Me encantó que durante el día en un área común dejan agua caliente y puedes preparar café, te, tomar algún refresco o agua sin ningún costo adicional. La ubicación del hotel está cerca a varios lugares turísticos, el personal del hotel es muy amable y te colabora con lo que requieres. Me gustó tanto que me hospedé dos veces.

酒店的清潔品質非常優秀，房務團隊細心、效率高，房間始終保持整潔舒適。服務員態度親切，對客人的需求反應迅速且貼心。整體服務體驗令人十分滿意，值得推薦。

Ficamos 7 dias. No primeiro dia nos deram um quarto que tinha uma claraboia no teto acima da cama que não tinha como tampar a claridade e também era bem apertado (somente cabia a cama e um cabideiro pequeno, até as malas tinham que ficar no meio da passagem). Pedimos se possível nos arrumarem outro quarto, pois 7 dias acordando cedo por conta da claridade não era muito legal pra nós. No segundo dia eles conseguiram um quarto sem claraboia e ficamos bem melhor, pois tinha um espaço com uma cadeira (o que não parece, mas fez toda a diferença para conseguir acomodar as coisas). O banheiro era pequeno, mas achei suficiente. Não tinha secador de cabelo, mas prontamente nos emprestaram um e deixaram conosco o tempo todo. O hotel passou por reformas, então as instalações são bem novas e em bom estado. O café da manhã não é com aquela fartura de coisas que vemos aqui no Brasil, porém achei muito bom, tudo gostoso. Única coisa que não gostamos muito foi ficar no Centro. Achamos que seria uma boa ideia, porém não é uma área muito segura para ficar caminhando a noite. Os restaurantes são poucos e sempre a quatro, cinco quadras de lá. Pelo que vi, a zona onde fica o Costanera Center possui muito mais opções de restaurantes e tudo muito mais perto (mas também as diárias são mais caras), daí vai de acordo com o que a pessoa está disposta a pagar/abrir mão. No geral ficamos satisfeitos. O atendimento foi maravilhoso, não temos do que reclamar. Hotel sempre muito limpo também.

Its a place for the best value of your moneys. The front desk is nice and the room is clean.

Excelente estadia. Funcionários muito prestativos, quarto limpo, café da manhã bom para o padrão do Chile, no geral tudo muito bom e organizado.

Equipe muito prestativa , quarto limpo , café da manhã de ótima qualidade

The room heat was HORRIBLE. 2 fans & we had to leave the room door open to the hallway. I slept 20 minutes. Staff nice. Breakfast ok, but if you can’t sleep it’s a BAD place to stay

La habitación estaba exageradamente caliente, más que el clima-ambiente fuera de ella, solo había un pequeño ventilador insuficiente por lo que de tanto calor no se podía dormir. El desayuno muy escaso, la amabilidad en apariencia bien pero no nos ayudaron a subir con el equipaje al tercer piso y NO tiene elevador. El baño muy limpio pero muy pequeño. La TV es Roku sin canales locales así que solo puedes ver algo con tu propia cuenta de apps. Así que no volveremos.

La habitación impecable, el servicio del personal increíble, el internet falla en las habitaciones, pero es lo de menos se soluciona, muy recomendable, sólo que recibimos comentarios encontrados sobre la zona en el que se ubica.

La atención buenísima de todo el personal. Muy buen desayuno muy sabroso y siempre hay jugos de frutas fríos agua café . Las habitaciones pequeñas pero agradable. Problema : se oye todo lo de otras habitaciones. Muy bien ubicado.

The single room is small but ideal for my one night stay. The staff are super helpful and were able to give me a breakfast box the next morning at 4.45am which was fantastic. There are bars and cafes walking distance from the hotel which is a heritage listed building itself.

Hotel localizado a 1km da estação de metrô. Quarto muito frio. Mesmo com o aquecedor ligado. Todas as noites houve falta de luz, fazendo com que o aquecedor desligasse. Café da manhã simples, sem grandes expectativas. Localização tranquila. Ponto positivo para recepção, que é 24h, atenciosa e responde pelo WhatsApp, quando necessário.

Hotel cómodo, habitaciones pequeñas pero bonitas y con lo necesario La cama y almohadas fueron buenas al igual que la ducha y silenciosa Nuestra habitación fue una quw tenía balcón muy agradable Cerca del centro

Wonderful room with a balcony, enjoyed the sunshine in the morning. The area is a bit old but quiet and walkable to downtown. Staffs are nice and helpful. Breakfast was good

The hotel is advertised very well in the website, probably it’s one of the best rooms of all hotel, however the classic single room is subpar. The facilities are good and staff is very helpful. The downside is that the room has a small window making it like a cell jail. It’s very hot in summer night because the air doesn’t flow, but if you open the window, you’ll see strong light which makes it impossible for you to sleep.

Boa estada no geral. Mas achei o quarto para uma pessoa (cama de solteiro) um pouco abafado. No geral, no

La habitación estaba exageradamente caliente, más que el clima-ambiente fuera de ella, solo había un pequeño ventilador insuficiente por lo que de tanto calor no se podía dormir. El desayuno muy escaso, la amabilidad en apariencia bien pero no nos ayudaron a subir con el equipaje al tercer piso y NO tiene elevador. El baño muy limpio pero muy pequeño. La TV es Roku sin canales locales así que solo puedes ver algo con tu propia cuenta de apps. Así que no volveremos.

Lovely small hotel with super friendly helpful staff. The team go out of their way to help and it's great value for money in Santiago. It's a 30 mins walk into the centre or about 4000 for a Uber.

Juan and Lionel were so helpful at accommodating my needs and providing me with recommendations and transportation when needed. Juan upgraded my room last minute to make it a more comfortable stay for me. He also spoke great English which was helpful because I was traveling solo and not familiar with that city and I only had 24hours in Santiago.

Hôtel très agréable avec un personnel très accueillant

The single room is small but ideal for my one night stay. The staff are super helpful and were able to give me a breakfast box the next morning at 4.45am which was fantastic. There are bars and cafes walking distance from the hotel which is a heritage listed building itself.

Me gustó mucho mi corta estancia, fueron muy amables.

Casa Aure is in the president’s residential district so lots of carabineros roaming the area. Staff were all very helpful. Thank you especially to Cristobal for all his assistance. Breakfast is great with made to order eggs. 24hour coffee, tea and water service is awesome.

my wife and I stayed on two occasions Casa Aure. It is centrally located., the rooms are quite comfortable and has a very good breakfast. The staff were the one thing that really impressed me the most.! Juan Jose, who managed the morning and serving of the breakfast was extremely helpful to us. Also both chris and Lionel help my wife and I am many different ways. The cleaning staff were very kind. I would recommend this hotel for anybody that need a day. Great place in Santiago.

What a welcome to Chile! This was my first accommodation in Chile and I was so impressed - the staff are so friendly and helpful. My room was lovely, and the breakfast is fantastic. This place is in a lovely quiet location, even though it's only in the next street from where the President lives! Oh - and I highly recommend Mixta vegan café just down the road. Enjoy!

Lionel and staff were very helpful. We arrived earlier than our check in and they allowed us to store our luggage there while we walked around until our actual check-in time. He also gave us a map of the area where we found a great cafe, Cafe Brunet!

Fácil acceso, área tranquila

A nice hotel, but sketchy area

3 night stay in Santiago, very clean safe area with numerous cafe's and restaurants nearby. 20 min walk to centre. Staff were VERY friendly and breakfast was great.Can't fault our stay.

The single room is small but ideal for my one night stay. The staff are super helpful and were able to give me a breakfast box the next morning at 4.45am which was fantastic. There are bars and cafes walking distance from the hotel which is a heritage listed building itself.

Es un hotel muy lindo y el servicio, la limpieza y el desayuno son buenos. Para las personas con sueño ligero puede ser complicado dormir ahí ya que el hotel esta en una esquina en donde a veces pasan muchos autos. El problema solo en en la mañana igual y a horas razonables del día, en la noche es tranquilo y queda cerca de muchos museos.

Wonderful room with a balcony, enjoyed the sunshine in the morning. The area is a bit old but quiet and walkable to downtown. Staffs are nice and helpful. Breakfast was good

Casa Aure is in the president’s residential district so lots of carabineros roaming the area. Staff were all very helpful. Thank you especially to Cristobal for all his assistance. Breakfast is great with made to order eggs. 24hour coffee, tea and water service is awesome.

Casa Aure was our favorite hotel on all of our travels in Chile. It is in an excellent area, close to the metro, right on a bus line and within walking distance of many restaurants, cafes and museums.

Definitely a good deal, if you a traveling on a budget, clean place, nice breakfast, little far from most attractions, but you can get an Uber or venture on the metro stations. Doesn’t have air conditioning which wasn’t an issue for us since they have a fan and the weather there was more in the cool side, so we had no problem.

A little far from the touristy area, in residential area. Gives you a feel of being a local. The hotel is in a 100 year old building, very cutely done. Staff is friendly and helpful. Metro is walkable. A great museum on human rights and museum for nobel laureate gabriella closeby. Even the current president lives in the area.

The room heat was HORRIBLE. 2 fans & we had to leave the room door open to the hallway. I slept 20 minutes. Staff nice. Breakfast ok, but if you can’t sleep it’s a BAD place to stay

Excelente opción para quedarse en el centro de Santiago, seguro y tranquilo. El desayuno buenísimo y el personal muy amable.

Hôtel pas à la hauteur de sa bâtisse. 5min pour avoir de l'eau chaude. Table du petit dejeuner non nettoyée. Mauvaise odeur dans la chambre de produit d'entretien mal rincé. On avait reservé car il avait une super note mais nous avons été très déçu. Environnement de l'hôtel passable.

3 night stay in Santiago, very clean safe area with numerous cafe's and restaurants nearby. 20 min walk to centre. Staff were VERY friendly and breakfast was great.Can't fault our stay.

La habitación es muy cómoda y limpia, el desayuno es muy rico es tipo bufete, el café es delicioso, te dan huevos, canasta de pan, fruta, tortas. Me encantó que durante el día en un área común dejan agua caliente y puedes preparar café, te, tomar algún refresco o agua sin ningún costo adicional. La ubicación del hotel está cerca a varios lugares turísticos, el personal del hotel es muy amable y te colabora con lo que requieres. Me gustó tanto que me hospedé dos veces.

O hotel é bonito e aconchegante e todo mundo foi bastante simpático conosco. Café da manhã simples, mas suficiente e gostoso.

Casa Aure is in the president’s residential district so lots of carabineros roaming the area. Staff were all very helpful. Thank you especially to Cristobal for all his assistance. Breakfast is great with made to order eggs. 24hour coffee, tea and water service is awesome.

my wife and I stayed on two occasions Casa Aure. It is centrally located., the rooms are quite comfortable and has a very good breakfast. The staff were the one thing that really impressed me the most.! Juan Jose, who managed the morning and serving of the breakfast was extremely helpful to us. Also both chris and Lionel help my wife and I am many different ways. The cleaning staff were very kind. I would recommend this hotel for anybody that need a day. Great place in Santiago.

This place was so good! Loved the are it is located. The service was impeccable, the room was clean and had everything you need to have a great night sleep. Breakfast was very good too, with many fruit options, bread, otlameal, scrambled eggs, bread, cereal, tomatoes, salami, coffee, tea, etc.

Equipe muito prestativa , quarto limpo , café da manhã de ótima qualidade