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Hotel Puerto Valdes


Amenities

  • Elevator / Lift

  • Business Center

  • Multilingual Staff

  • Safe-Deposit Box

  • Ballroom

  • Luggage Storage

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Property description

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. Gue...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Hotel Puerto Valdes earns praise for friendly, accommodating staff and spacious, apartment‑style rooms near Old San Juan and the cruise port, while feedback frequently notes inconsistent housekeeping, maintenance wear, and unreliable hot water.

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Facilities

Limited

Cleanliness

Mixed

Service

Friendly

Location

Convenient

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10

David

IAN-logo

6 Apr 2026

·

Stayed 2 nights

Great value for the location, updated boutique hotel, convenient parking
Great value for the location, updated boutique hotel, convenient parking

6

Eve

IAN-logo

3 Apr 2026

·

Stayed 2 nights

Beautiful looking hotel but the looks deceive the actual condition of the rooms. Cheap construction materials used. The stove did not work (& others I spoke to said the same). Location was misleading as well. However the staff was amazingly helpful, knowledgeable and kind. We wanted to take the golf cart to the other side of San Juan & walk back from there but there were never enough employees available to take anyone anywhere. And lastly when it said walk to cruise port - make sure it’s the port you are departing from as they cannot drive to Pan Am ports.
Beautiful looking hotel but the looks deceive the actual condition of the rooms. Cheap construction materials used. The stove did not work (& others I spoke to said the same). Location was misleading as well. However the staff was amazingly helpful, knowledgeable and kind. We wanted to take the golf cart to the other side of San Juan & walk back from there but there were never enough employees available to take anyone anywhere. And lastly when it said walk to cruise port - make sure it’s the port you are departing from as they cannot drive to Pan Am ports.

6

Carlos

IAN-logo

21 Mar 2026

·

Stayed 2 nights

Didn' clean the room...i did leave the clean room sign and they just took it and let it in the room bit didnt clean it
Didn' clean the room...i did leave the clean room sign and they just took it and let it in the room bit didnt clean it

10

Alan

IAN-logo

19 Mar 2026

·

Stayed 3 nights

The hotel is centrally located within Old San Juan and walking distance to the beach. El Condado is a short Uber ride away. Within a block there is a Bakery and Cafe for delicious coffee and treats. Most of all the staff is exceptionally accommodating and does it’s best to make you feel welcome.
The hotel is centrally located within Old San Juan and walking distance to the beach. El Condado is a short Uber ride away. Within a block there is a Bakery and Cafe for delicious coffee and treats. Most of all the staff is exceptionally accommodating and does it’s best to make you feel welcome.

10

Diane

IAN-logo

18 Mar 2026

·

Stayed 1 night

Very nice hotel somewhat outside busy tourist area, very quiet and near to the Capital building and “deco”government buildings. Safe/easy street parking if you have a car. Coffee pot in room didn’t work and water in shower just lukewarm. Otherwise liked the place a lot.
Very nice hotel somewhat outside busy tourist area, very quiet and near to the Capital building and “deco”government buildings. Safe/easy street parking if you have a car. Coffee pot in room didn’t work and water in shower just lukewarm. Otherwise liked the place a lot.

100 Calle Valdés, Puerta de Tierra, San Juan, San Juan (and vicinity), Puerto Rico

Location

With a stay at Hotel Puerto Valdes in San Juan (San Juan Antiguo), you'll be a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier. This hotel is 1.7 mi (2.7 km) from Condado Beach and 1.8 mi (2.9 km) from Sheraton Casino.

Port of San Juan(0.1 Miles)

San Juan Bay(0.2 Miles)

El Capitolio(0.3 Miles)

San Juan National Historic Site(0.6 Miles)

Plaza de Colon(0.7 Miles)

Castillo de San Cristobal(0.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 23:59

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. The parking is wheelchair accessible.


Yes, the hotel allows pets with a fee of USD 25.00 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.


Check-in is from 16:00 to 23:59, and check-out is at 11:00. Late check-out is available for a fee, subject to availability.


Yes, the hotel offers a complimentary shuttle service to nearby attractions within 4 kilometers, as well as a free cruise terminal shuttle.

The hotel features wheelchair-accessible parking, registration desk, concierge desk, fitness center, lounge, and meeting spaces. There are also elevators and well-lit paths to the entrance.


The hotel is located in San Juan Antiguo, just a 3-minute walk from the Port of San Juan and a 1-minute drive from Pan American Pier. It is approximately 1.7 miles from Condado Beach and 1.8 miles from Sheraton Casino.


Children are allowed at the hotel, and there is no minimum age specified for children to stay for free.


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