Hotel Henry Venice

Llegamos al hotel en horario regular y la puerta estaba cerrada, tocamos el timbre durante mas de 20 minutos y nadie abrio, hablamos al numero de contacto y la persona con la que hablamos estaba fuera del hotel y su movil tenia pesima señal, nos dijo que no tenia la reserva, por lo que decidimos movernos a otro Hotel.

Although the room overall was clean, it is definitely dated. The shower is very small and we kept banging our elbows. We were in room number two. I’m not sure if that matters. My husband did not like that the sink was outside the bathroom and took up wall space in the middle of the room. Also, the room was very humid after showering even with the air conditioner on. The staff were absolutely lovely, and they provided some snack type things which was very thoughtful. Water and cake. It is in walking distance of many things, but it is definitely someplace where you sleep, shower and go out. I found the bed to be pretty hard, but my husband was fine with it. Hope this helps. We would probably not stay there again if I’m being completely honest. But if you’re on a budget, it’s really not a bad choice.

Já para início de avaliação, chegamos no hotel e estava fechado. Tocamos a campainha e não abria. Ficamos um bom tempo a deriva, esperando no frio, na porta do hotel, sem nenhuma comunicação. E era por volta de 15h. Depois descobrimos um contato pelo WhatsApp e aí a pessoa remotamente abriu a porta do hotel. O quarto é pequeno, simples demais, com paredes húmidas saindo a tinta, com cheiro de umidade (morfo), o chuveiro está desregulado e a água esquenta e esfria sem nossa interferência. Na nossa saída tivemos o mesmo problema inicial: deixamos as malas para pegar no meio da tarde e quando viemos pegar as malas o hotel estava fechado e ficamos esperando, sem resposta, por mais de trinta minutos. É lamentável fazer uma avaliação ruim, mas essa é a verdade dessa nossa experiência.

Expérience décevante pour le prix J’ai séjourné dans cet hôtel à Venise et j’ai été très déçue. À notre arrivée, personne n’était à la réception et nos clés de chambre n’étaient pas disponibles. Nous avons dû appeler un numéro italien pour savoir dans quelle chambre nous devions aller, entraînant des frais supplémentaires. La chambre elle-même était loin des standards attendus. La salle de bain était délabrée, avec du carrelage manquant et des traces de rouille. Le lit était trop petit, et les pieds de mon compagnon, qui n’est pas très grand, dépassaient. Les draps étaient usés, avec des déchirures visibles, et il n’y avait pas de couette. J’ai eu froid pendant la nuit, mais sans personnel sur place, il était impossible de demander une couverture supplémentaire. Enfin, malgré la mention d’un point de café et thé disponible dans l’hôtel, celui-ci n’existait pas. Pour 110 € la nuit, je m’attendais à bien mieux. Très décevant !

Although we liked this property for the location and the convenience of being close tobthe train station, I didnt like the check in procedure. When we arived there was no one there even though they say the desk is open 9am-10pm. We tried to call and message with no luck for a few hours so we were stuck with our luggage until someone showed up. They are not clear about check in and state you much contact them at least 24 hours before arrival but make it seem like you need to do that if you are checking in outside of desk hours but apparently that is not the case. After lunch we went back and could see someone was inside as the lights we now on so we had to bag on the door until someone came which was housekerping who had to call someone to get us checked in. Other than that. The hotel is fine and the location is great and very quiet.