Name: Hotel on the Cay
Address: PO Box 223329, U.S. Virgin Islands, Christiansted, U.S. Virgin Islands
Rating: 7.23

Guest reviews

7.2

Good

Based on 711 verified reviews

Who stays here?

Business

5%

Couple

51%

Family

24%

Group

11%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Hotel on the Cay offers a unique private‑island stay with a beautiful, swimmable beach and easy boat access to Christiansted, but reviews repeatedly note an aging property under renovation, closed features like the pool, and uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

JOSHUA

Feb 27, 2026

·

Stayed 5 nights

Rooms are advertised as having air conditioning but over our week there, we had to be moved between three rooms due to the AC not working. Very frustrating not to mention hot. The staff is hit or miss at the front desk. They could definitely learn people skills better. Housekeeping and the bar employees were great.

8

Matthew

Feb 15, 2026

·

Stayed 5 nights

The room was nice they are In the middle of major renovations painting,the exterior of the hotel did not see a pool ,but all in all it well worth the money that it cost.the beach was very well looked after on a daily basis I would definitely recommend the stay to anyone thank you for the tremendous hospitality

8

Ken

Jan 28, 2026

·

Stayed 6 nights

Yes. Yes. secure and safe

8

Sara

Jan 28, 2026

·

Stayed 11 nights

The room was clean and staff were attentive and friendly.

2

Ashley

Jan 22, 2026

·

Stayed 1 night

The beach is wonderful. We frequent St. Croix, yearly. And I always wanted to give this place a chance. We did not have bath towels or beach towels available to us for our stay. How are you supposed to even take a shower? And they just expected us to be OK with it. That is a simple necessity. The TV did not work in the room, which would’ve been helpful to relax our children at night. I would go back just to experience the bar, but I would never stay at the hotel again.

PO Box 223329, U.S. Virgin Islands

Location

When you stay at Hotel on the Cay in Christiansted, you'll be on the beach, just steps from Protestant Cay and Protestant Cay Beach. This beach hotel is 0.1 mi (0.1 km) from Christiansted National Historic Site and 0.1 mi (0.1 km) from Old Danish Customs House.

Protestant Cay(0.1 miles)

Protestant Cay Beach(0.1 miles)

Scale House(0.1 miles)

Old Danish Customs House(0.1 miles)

Steeple Museum(0.1 miles)

St. Croix Government House(0.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of USD 25 per night.

Check-in is from 3:00 PM to 8:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for an additional fee, subject to availability.

The hotel is located on the beach, just steps from Protestant Cay and Protestant Cay Beach, approximately 0.1 miles from Christiansted National Historic Site and Old Danish Customs House.

The hotel has an outdoor pool, but it is closed on Mondays, Thursdays, Fridays, Saturdays, and Sundays, as well as on Tuesdays and Wednesdays.

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Hotel on the Cay

Amenities

Property description

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Guest reviews