Voltar à pesquisa

M Hotel

From

US$ 102

/noite

M Hotel - Image 1

M Hotel - Quarto

M Hotel - Quarto

M Hotel - Vista do quarto

M Hotel - Restaurante

Selecione datas para ver preços e disponibilidade

From

US$ 102

/noite

Sobre este alojamento

Tire partido das várias atividades recreativas, incluindo aluguer de bicicletas, ou aproveite para contemplar soberbas vistas a partir da açoteia e do jardim. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e u...

Comodidades

Tire partido das várias atividades recreativas, incluindo aluguer de bicicletas, ou aproveite para contemplar soberbas vistas a partir da açoteia e do jardim. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma área para piqueniques.

Comodidades para negócios

As principais comodidades incluem um business center, registo de saída rápido e um serviço de limpeza a seco. Há estacionamento no local.

Restaurante

Deleite-se com a oferta gastronómica local no Molenvijver, um restaurante que conta com um bar/lounge onde se pode refrescar com uma bebida e contemplar a esplêndida vista para o jardim. Se não quiser abandonar o conforto dos seus aposentos, confira a ementa do serviço de quarto (a horas específicas). O hotel serve pequeno-almoços buffet durante a semana entre as 7:00 e as 10:00 e aos fins de semana entre as 8:00 e as 11:00, mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 81 quartos com um minibar. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de secretárias e de cafeteiras/bules.

Localização

Ao alojar-se M Hotel - Different Hotels em Genk, ficará junto a um centro comercial, a 10 minutos a pé de Parque Molenvijver e de Igreja de São Martinho. Este hotel está a 27,6 km (17,1 mi) de Vrijthof e a 0,8 km (0,5 mi) de Parque do Relógio de Sol de Genk.

O que há nas proximidades

Parque Molenvijver(0.3 milhas)
Igreja de São Martinho(0.4 milhas)
Parque do Relógio de Sol de Genk(0.5 milhas)
BattleKart(1.5 milhas)
Centro Cultural C-mine(1.6 milhas)
Europlanetarium Genk(1.6 milhas)
Labirinto(1.6 milhas)
Clube de Golfe Spiegelven(2.3 milhas)
Igreja de Santo Alberto(3.6 milhas)
Labiomista(3.8 milhas)
Karting Genk Horensbergdam(4.2 milhas)
Igreja do Cristo Rei(4.3 milhas)
Mini-auto's(4.5 milhas)
Openluchtmuseum - Bokrijk(4.6 milhas)
Arboreto de Bokrijk(4.6 milhas)
Maastricht (MST-Maastricht - Aachen)(16.9 milhas)
Liege (LGG)(37.2 milhas)
Aeroporto de Bruxelas (BRU)(57.6 milhas)

Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

Albert Remansstraat 1, Genk, Bélgica

Parque Molenvijver (0.3 milhas)

Igreja de São Martinho (0.4 milhas)

Parque do Relógio de Sol de Genk (0.5 milhas)

BattleKart (1.5 milhas)

Centro Cultural C-mine (1.6 milhas)

Europlanetarium Genk (1.6 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes sobre M Hotel

6.6

Agradável

Com base em 833 avaliações verificadas

Quem se hospeda aqui?

Negócios

31%

Casal

38%

Família

14%

Grupos

10%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No M Hotel, os hóspedes elogiam a paisagem cénica do lago e a conveniente proximidade a um centro comercial, bem como a simpatia da receção; no entanto, problemas recorrentes com aquecimento ou ar condicionado, ruído e limpeza ou manutenção inconsistentes podem reduzir o conforto geral.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No M Hotel, os hóspedes elogiam a paisagem cénica do lago e a conveniente proximidade a um centro comercial, bem como a simpatia da receção; no entanto, problemas recorrentes com aquecimento ou ar condicionado, ruído e limpeza ou manutenção inconsistentes podem reduzir o conforto geral.

Vários hóspedes consideraram os quartos espaçosos ou modernos, e algumas unidades familiares incluem áreas de estar separadas, embora camas compostas por duas camas de solteiro juntas tenham sido desconfortáveis para várias estadias. O pequeno-almoço é frequentemente apreciado, mas considerado caro, e o restaurante pode servir boas refeições, mas por vezes estava fechado ou com serviço lento. Os comentários sobre as instalações mencionam um elevador fora de serviço, Wi-Fi fraco, estacionamento pago com um incidente notório de reboque, e alguns trabalhos de renovação. Ideal para viajantes que priorizam os arredores em detrimento de operações impecáveis.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes relatam controlo de clima pouco fiável, um elevador ocasionalmente fora de serviço e estacionamento pago, com um incidente grave de reboque. Alguns mencionam Wi-Fi fraco, algumas renovações e corredores/elevadores desgastados.

Avaliações dos hóspedes relacionadas

6

Anthony

18 de set. de 2024

·

A estadia foi de 1 noite

Trash bin needed in the room not only the small one in the bathroom Coffee maker wasn’t clean and still had capsules of someone else inside Parking to be paid to the town of genk

Trash bin needed in the room not only the small one in the bathroom Coffee maker wasn’t clean and still had capsules of someone else inside Parking to be paid to the town of genk

4

nina

9 de mai. de 2025

·

A estadia foi de 3 noites

The hotel staff advised we could park for free by their lake but neglected to tell us that there was a marathon the next morning on their property /our cars got told away and had to pay £200 to get them back!! After 2 hours going to police station/recovery and On complaining to Reception they admitted should have put sign up there to warn all guests, they had told some people but not us and we don’t speak to the language/ understand the signs so disgusting and management are ignoring my complaint emails with receipts showing fines!

The hotel staff advised we could park for free by their lake but neglected to tell us that there was a marathon the next morning on their property /our cars got told away and had to pay £200 to get them back!! After 2 hours going to police station/recovery and On complaining to Reception they admitted should have put sign up there to warn all guests, they had told some people but not us and we don’t speak to the language/ understand the signs so disgusting and management are ignoring my complaint emails with receipts showing fines!

8

Günter

7 de jul. de 2022

·

A estadia foi de 2 noites

Frühstück ist teuer mit 19 € auch Parken mit 15 € pro Tag auch. Essen und Lage ist gut. im 3. Stock wird Zimmer für Zimmer renoviert also etwas Baustelle.

Frühstück ist teuer mit 19 € auch Parken mit 15 € pro Tag auch. Essen und Lage ist gut. im 3. Stock wird Zimmer für Zimmer renoviert also etwas Baustelle.

8

JHG

21 de set. de 2025

·

A estadia foi de 2 noites

Uitermate vriendelijk en gastvrij ontvangen. Nette en ruime kamer die helaas moeilijk te koelen viel en bij openzetten van raam veel geluid vanaf terras. Toegangsdeuren naar kamers sluiten met veel kabaal. Twee liften, waarvan één buiten werking en de overblijvende lift relatief klein en erg traag. Leuk restaurant, prima kaart en uitstekend eten en service. Wel lang wachten bij drukte.

Uitermate vriendelijk en gastvrij ontvangen. Nette en ruime kamer die helaas moeilijk te koelen viel en bij openzetten van raam veel geluid vanaf terras. Toegangsdeuren naar kamers sluiten met veel kabaal. Twee liften, waarvan één buiten werking en de overblijvende lift relatief klein en erg traag. Leuk restaurant, prima kaart en uitstekend eten en service. Wel lang wachten bij drukte.

6

Frederic

6 de jul. de 2025

·

A estadia foi de 1 noite

Eerste indruk in de lift was: verouderd en niet echt proper. Kamer gaf als eerst een positieve indruk qua grootte maar er was enkel een verplaatsbare airco die geen koelte gas. Resultaat was…een slechte nacht. Badkamer was prima en leuk dat het toilet apart is.

Eerste indruk in de lift was: verouderd en niet echt proper. Kamer gaf als eerst een positieve indruk qua grootte maar er was enkel een verplaatsbare airco die geen koelte gas. Resultaat was…een slechte nacht. Badkamer was prima en leuk dat het toilet apart is.

6

Sara

29 de mar. de 2025

·

A estadia foi de 1 noite

De lift, tapijten, gangpaden ... geven een nogal vervallen, niet onderhouden indruk. Ik vond het wel positief dat er een muggengaas voor het raam op de kamer hing.

De lift, tapijten, gangpaden ... geven een nogal vervallen, niet onderhouden indruk. Ik vond het wel positief dat er een muggengaas voor het raam op de kamer hing.

6

Audrey

22 de nov. de 2025

·

A estadia foi de 1 noite

Er was geen verwarming op de kamer.

Er was geen verwarming op de kamer.

6

Kasper

30 de jan. de 2026

·

A estadia foi de 2 noites

Inga element så de var riktigt kallt. Tvingades använda en högljud värmefläkt som man ej kunde sova med. Inte OK på 4 stjärnigt hotell

Inga element så de var riktigt kallt. Tvingades använda en högljud värmefläkt som man ej kunde sova med. Inte OK på 4 stjärnigt hotell

4

Morten Steen

13 de fev. de 2025

·

A estadia foi de 1 noite

Internett was very bad. Not possible to work or see tv. Pay parking as guest is bad. Expensive compare to what you get. i stayed here first time 15 years ago. Not anymore

Internett was very bad. Not possible to work or see tv. Pay parking as guest is bad. Expensive compare to what you get. i stayed here first time 15 years ago. Not anymore

4

Bianca

16 de jun. de 2025

·

A estadia foi de 1 noite

Geen airco in de kamer en daardoor erg benauwd ook toen t buiten afkoelde geen verbetering, kreeg wel een kleine ventilator

Geen airco in de kamer en daardoor erg benauwd ook toen t buiten afkoelde geen verbetering, kreeg wel een kleine ventilator

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é inconsistente, com relatos de roupa de cama suja ou manchada, casas de banho sujas, pó e áreas comuns mal conservadas; algumas estadias também não tiveram serviço de limpeza durante a visita.

Avaliações dos hóspedes relacionadas

6

Anthony

18 de set. de 2024

·

A estadia foi de 1 noite

Trash bin needed in the room not only the small one in the bathroom Coffee maker wasn’t clean and still had capsules of someone else inside Parking to be paid to the town of genk

Trash bin needed in the room not only the small one in the bathroom Coffee maker wasn’t clean and still had capsules of someone else inside Parking to be paid to the town of genk

8

Geoffrey

1 de out. de 2025

·

A estadia foi de 2 noites

Loved the view of the lake and its footpath around it. Breakfast was excellent The foyer and lifts were not too clean

Loved the view of the lake and its footpath around it. Breakfast was excellent The foyer and lifts were not too clean

6

Denise

2 de jan. de 2026

·

A estadia foi de 1 noite

Fijne ruime kamer en een warm welkom, alleen hadden we vies beddengoed en uit de douchekop kwam maar een kleine straal water. Het duurde ook even voor er warm water was. Het ontbijt was ook goed en het bed lag wel lekker.

Fijne ruime kamer en een warm welkom, alleen hadden we vies beddengoed en uit de douchekop kwam maar een kleine straal water. Het duurde ook even voor er warm water was. Het ontbijt was ook goed en het bed lag wel lekker.

4

Michael

26 de jul. de 2025

·

A estadia foi de 2 noites

We booked a junior suite and it was very dirty upon checkin. Stains on walls, dirt on floors. Condition was also appalling and there was no hot water on second morning. No cleaning or tidying up was done during our stay. Restaurant downstairs has very poor service level with grumpy staff.

We booked a junior suite and it was very dirty upon checkin. Stains on walls, dirt on floors. Condition was also appalling and there was no hot water on second morning. No cleaning or tidying up was done during our stay. Restaurant downstairs has very poor service level with grumpy staff.

2

Valerie

7 de fev. de 2024

·

A estadia foi de 1 noite

We had early acces to our room, which was good. But there was dust all alongside the walls. The bed was not steady enough, very soft matras. Also, someone from the reception walked into our room while we were in it. Without knocking! Very unprofessional. There were reddish stains on the bed linnen. After mentioning this to the front desk, we said we will not come back again. And the response was, well I think we tried our best. Only apologies, no resolutions to help solve the problem or to try have us come back again…

We had early acces to our room, which was good. But there was dust all alongside the walls. The bed was not steady enough, very soft matras. Also, someone from the reception walked into our room while we were in it. Without knocking! Very unprofessional. There were reddish stains on the bed linnen. After mentioning this to the front desk, we said we will not come back again. And the response was, well I think we tried our best. Only apologies, no resolutions to help solve the problem or to try have us come back again…

6

Cyrielle

10 de dez. de 2025

·

A estadia foi de 1 noite

La personne qui nous a accueilli était très sympathique. Elle nous a offert des coupes de bienvenue ce qui est très appréciable. L’hôtel en lui-même est très joli Le restaurant est beau mais cher pour un français En revanche la chambre est très mal insonorisé. Nous étions côté rue et nous avons entendu les voitures rouler jusqu’à à peu près minuit ce qui nous empêchait de dormir. Je note aussi que quand on se douche l’eau sans les égouts. Pour finir les toilettes était mal lavé, la cuvette était sale avec des traces ressemblant à du sang séché ou du caca. Je recommande qu’à moitié cet hôtel. Je pense qu’on n’a pas eu de chance sur la chambre.

La personne qui nous a accueilli était très sympathique. Elle nous a offert des coupes de bienvenue ce qui est très appréciable. L’hôtel en lui-même est très joli Le restaurant est beau mais cher pour un français En revanche la chambre est très mal insonorisé. Nous étions côté rue et nous avons entendu les voitures rouler jusqu’à à peu près minuit ce qui nous empêchait de dormir. Je note aussi que quand on se douche l’eau sans les égouts. Pour finir les toilettes était mal lavé, la cuvette était sale avec des traces ressemblant à du sang séché ou du caca. Je recommande qu’à moitié cet hôtel. Je pense qu’on n’a pas eu de chance sur la chambre.

6

Frederic

6 de jul. de 2025

·

A estadia foi de 1 noite

Eerste indruk in de lift was: verouderd en niet echt proper. Kamer gaf als eerst een positieve indruk qua grootte maar er was enkel een verplaatsbare airco die geen koelte gas. Resultaat was…een slechte nacht. Badkamer was prima en leuk dat het toilet apart is.

Eerste indruk in de lift was: verouderd en niet echt proper. Kamer gaf als eerst een positieve indruk qua grootte maar er was enkel een verplaatsbare airco die geen koelte gas. Resultaat was…een slechte nacht. Badkamer was prima en leuk dat het toilet apart is.

6

Sara

29 de mar. de 2025

·

A estadia foi de 1 noite

De lift, tapijten, gangpaden ... geven een nogal vervallen, niet onderhouden indruk. Ik vond het wel positief dat er een muggengaas voor het raam op de kamer hing.

De lift, tapijten, gangpaden ... geven een nogal vervallen, niet onderhouden indruk. Ik vond het wel positief dat er een muggengaas voor het raam op de kamer hing.

4

Giuseppe

30 de ago. de 2023

·

A estadia foi de 2 noites

Buona la posizione ed il panorama, consiglio di fare una passeggiata al lago adiacente. Le camere invece sono abbastanza vecchie e necessitano di manutenzione: non c'è aria condizionata, tavola del WC rotta (se fanno le pulizie dovrebbero saperlo), alloggiamento scheda per la luce, anche quello rotto, specchio lesionato, porta d'ingresso che dimostra i suoi anni... Perlatro anche la disposizione degli ambienti nella mia camera era particolare: WC da solo in una stanzina piccola, resto del bagno dall'altra parte della stanza, dovevi girare intorno all'armadio... bizzarre architetture belga...

Buona la posizione ed il panorama, consiglio di fare una passeggiata al lago adiacente. Le camere invece sono abbastanza vecchie e necessitano di manutenzione: non c'è aria condizionata, tavola del WC rotta (se fanno le pulizie dovrebbero saperlo), alloggiamento scheda per la luce, anche quello rotto, specchio lesionato, porta d'ingresso che dimostra i suoi anni... Perlatro anche la disposizione degli ambienti nella mia camera era particolare: WC da solo in una stanzina piccola, resto del bagno dall'altra parte della stanza, dovevi girare intorno all'armadio... bizzarre architetture belga...

2

Melissa

9 de out. de 2022

·

A estadia foi de 2 noites

Stayed for 2 nights, Friday & Saturday - there was a wedding reception in the hotel on the Sat night meaning that other paying guests had to listen to loud music until 3am and loud guests returning to their rooms shouting in hallways and moving furniture in rooms (which you can hear through the walls) well after 3am. After trying to call reception for over an hour with no answer, I had to get out of bed to go downstairs to complain to the night manager Arno Raemdonck about the noise, but he only offered excuses and no solutions. I was later told by one of the barstaff that the wedding was hosted by the hotel owner and that they could not shut the music off because it was the owner's party! Absolutely NO consideration for paying guests. On top of this, when we arrived on Friday, the restaurant was closed with no advance notice to paying guests (and obviously closed Saturday as well). Saturday morning the cleaners were out in the hallways at 8am making loud noise to prepare the rooms for the wedding guests. When we asked for our room to be cleaned, the towels were taken away but not replaced, no coffee/creamer was replaced, and cleaning solution was left in the room. We asked for 2 additional pillows since the ones given were flat, but we were only given 1 (we were 2 guests). The air conditioning in the room didn't work. There was a strange mattress topper on the bed which kept coming out of the sheets (which had stains on). Decor is tired and needs redoing, do not stay here!!

Stayed for 2 nights, Friday & Saturday - there was a wedding reception in the hotel on the Sat night meaning that other paying guests had to listen to loud music until 3am and loud guests returning to their rooms shouting in hallways and moving furniture in rooms (which you can hear through the walls) well after 3am. After trying to call reception for over an hour with no answer, I had to get out of bed to go downstairs to complain to the night manager Arno Raemdonck about the noise, but he only offered excuses and no solutions. I was later told by one of the barstaff that the wedding was hosted by the hotel owner and that they could not shut the music off because it was the owner's party! Absolutely NO consideration for paying guests. On top of this, when we arrived on Friday, the restaurant was closed with no advance notice to paying guests (and obviously closed Saturday as well). Saturday morning the cleaners were out in the hallways at 8am making loud noise to prepare the rooms for the wedding guests. When we asked for our room to be cleaned, the towels were taken away but not replaced, no coffee/creamer was replaced, and cleaning solution was left in the room. We asked for 2 additional pillows since the ones given were flat, but we were only given 1 (we were 2 guests). The air conditioning in the room didn't work. There was a strange mattress topper on the bed which kept coming out of the sheets (which had stains on). Decor is tired and needs redoing, do not stay here!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos podem ser espaçosos ou modernos e alguns oferecem layouts familiares, mas o ruído, o ar condicionado/aquecimento ineficaz ou inexistente e camas feitas com duas camas de solteiro juntas reduzem o conforto de vários hóspedes. A vista para o lago é apreciada por alguns.

Avaliações dos hóspedes relacionadas

8

Geoffrey

1 de out. de 2025

·

A estadia foi de 2 noites

Loved the view of the lake and its footpath around it. Breakfast was excellent The foyer and lifts were not too clean

Loved the view of the lake and its footpath around it. Breakfast was excellent The foyer and lifts were not too clean

6

Denise

2 de jan. de 2026

·

A estadia foi de 1 noite

Fijne ruime kamer en een warm welkom, alleen hadden we vies beddengoed en uit de douchekop kwam maar een kleine straal water. Het duurde ook even voor er warm water was. Het ontbijt was ook goed en het bed lag wel lekker.

Fijne ruime kamer en een warm welkom, alleen hadden we vies beddengoed en uit de douchekop kwam maar een kleine straal water. Het duurde ook even voor er warm water was. Het ontbijt was ook goed en het bed lag wel lekker.

8

Johanna

2 de mai. de 2025

·

A estadia foi de 1 noite

De familiekamer had een aparte keuken en woonkamer.

De familiekamer had een aparte keuken en woonkamer.

6

Jonas

16 de jan. de 2026

·

A estadia foi de 5 noites

Utsikten över sjön vad fridfull

Utsikten över sjön vad fridfull

8

JHG

21 de set. de 2025

·

A estadia foi de 2 noites

Uitermate vriendelijk en gastvrij ontvangen. Nette en ruime kamer die helaas moeilijk te koelen viel en bij openzetten van raam veel geluid vanaf terras. Toegangsdeuren naar kamers sluiten met veel kabaal. Twee liften, waarvan één buiten werking en de overblijvende lift relatief klein en erg traag. Leuk restaurant, prima kaart en uitstekend eten en service. Wel lang wachten bij drukte.

Uitermate vriendelijk en gastvrij ontvangen. Nette en ruime kamer die helaas moeilijk te koelen viel en bij openzetten van raam veel geluid vanaf terras. Toegangsdeuren naar kamers sluiten met veel kabaal. Twee liften, waarvan één buiten werking en de overblijvende lift relatief klein en erg traag. Leuk restaurant, prima kaart en uitstekend eten en service. Wel lang wachten bij drukte.

6

Frederic

6 de jul. de 2025

·

A estadia foi de 1 noite

Eerste indruk in de lift was: verouderd en niet echt proper. Kamer gaf als eerst een positieve indruk qua grootte maar er was enkel een verplaatsbare airco die geen koelte gas. Resultaat was…een slechte nacht. Badkamer was prima en leuk dat het toilet apart is.

Eerste indruk in de lift was: verouderd en niet echt proper. Kamer gaf als eerst een positieve indruk qua grootte maar er was enkel een verplaatsbare airco die geen koelte gas. Resultaat was…een slechte nacht. Badkamer was prima en leuk dat het toilet apart is.

6

Kasper

30 de jan. de 2026

·

A estadia foi de 2 noites

Inga element så de var riktigt kallt. Tvingades använda en högljud värmefläkt som man ej kunde sova med. Inte OK på 4 stjärnigt hotell

Inga element så de var riktigt kallt. Tvingades använda en högljud värmefläkt som man ej kunde sova med. Inte OK på 4 stjärnigt hotell

10

YEN-HUA

30 de mai. de 2025

·

A estadia foi de 1 noite

Everything is perfect except of the bed, they put two single together to make it double but really uncomfortable.

Everything is perfect except of the bed, they put two single together to make it double but really uncomfortable.

4

Bianca

16 de jun. de 2025

·

A estadia foi de 1 noite

Geen airco in de kamer en daardoor erg benauwd ook toen t buiten afkoelde geen verbetering, kreeg wel een kleine ventilator

Geen airco in de kamer en daardoor erg benauwd ook toen t buiten afkoelde geen verbetering, kreeg wel een kleine ventilator

4

Elsa

24 de nov. de 2025

·

A estadia foi de 3 noites

Pour des raisons médicales liés à mon handicap du dos, j'avais réservé et demandé un grand lit et pas de twin beds. Malheureusement j'ai eu comme même un twin beds qui s'est complètement ouvert au milieu la nuit et je suis tombée avec tout mon poids sous le lit. QUELLE HORREUR. JE PEUX VOUS ENVOYER LES PHOTOS.

Pour des raisons médicales liés à mon handicap du dos, j'avais réservé et demandé un grand lit et pas de twin beds. Malheureusement j'ai eu comme même un twin beds qui s'est complètement ouvert au milieu la nuit et je suis tombée avec tout mon poids sous le lit. QUELLE HORREUR. JE PEUX VOUS ENVOYER LES PHOTOS.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

Os funcionários são frequentemente simpáticos e acolhedores, com bebidas de boas-vindas no check-in, mas a capacidade de resposta e o profissionalismo variam: telefonemas sem resposta, má gestão de reclamações e ocasionais falhas no serviço de restaurante ou limpeza são relatados.

Avaliações dos hóspedes relacionadas

4

nina

9 de mai. de 2025

·

A estadia foi de 3 noites

The hotel staff advised we could park for free by their lake but neglected to tell us that there was a marathon the next morning on their property /our cars got told away and had to pay £200 to get them back!! After 2 hours going to police station/recovery and On complaining to Reception they admitted should have put sign up there to warn all guests, they had told some people but not us and we don’t speak to the language/ understand the signs so disgusting and management are ignoring my complaint emails with receipts showing fines!

The hotel staff advised we could park for free by their lake but neglected to tell us that there was a marathon the next morning on their property /our cars got told away and had to pay £200 to get them back!! After 2 hours going to police station/recovery and On complaining to Reception they admitted should have put sign up there to warn all guests, they had told some people but not us and we don’t speak to the language/ understand the signs so disgusting and management are ignoring my complaint emails with receipts showing fines!

10

Adam

30 de nov. de 2025

·

A estadia foi de 1 noite

Like the welcome drink at reception!

Like the welcome drink at reception!

4

Michael

26 de jul. de 2025

·

A estadia foi de 2 noites

We booked a junior suite and it was very dirty upon checkin. Stains on walls, dirt on floors. Condition was also appalling and there was no hot water on second morning. No cleaning or tidying up was done during our stay. Restaurant downstairs has very poor service level with grumpy staff.

We booked a junior suite and it was very dirty upon checkin. Stains on walls, dirt on floors. Condition was also appalling and there was no hot water on second morning. No cleaning or tidying up was done during our stay. Restaurant downstairs has very poor service level with grumpy staff.

2

Valerie

7 de fev. de 2024

·

A estadia foi de 1 noite

We had early acces to our room, which was good. But there was dust all alongside the walls. The bed was not steady enough, very soft matras. Also, someone from the reception walked into our room while we were in it. Without knocking! Very unprofessional. There were reddish stains on the bed linnen. After mentioning this to the front desk, we said we will not come back again. And the response was, well I think we tried our best. Only apologies, no resolutions to help solve the problem or to try have us come back again…

We had early acces to our room, which was good. But there was dust all alongside the walls. The bed was not steady enough, very soft matras. Also, someone from the reception walked into our room while we were in it. Without knocking! Very unprofessional. There were reddish stains on the bed linnen. After mentioning this to the front desk, we said we will not come back again. And the response was, well I think we tried our best. Only apologies, no resolutions to help solve the problem or to try have us come back again…

6

Cyrielle

10 de dez. de 2025

·

A estadia foi de 1 noite

La personne qui nous a accueilli était très sympathique. Elle nous a offert des coupes de bienvenue ce qui est très appréciable. L’hôtel en lui-même est très joli Le restaurant est beau mais cher pour un français En revanche la chambre est très mal insonorisé. Nous étions côté rue et nous avons entendu les voitures rouler jusqu’à à peu près minuit ce qui nous empêchait de dormir. Je note aussi que quand on se douche l’eau sans les égouts. Pour finir les toilettes était mal lavé, la cuvette était sale avec des traces ressemblant à du sang séché ou du caca. Je recommande qu’à moitié cet hôtel. Je pense qu’on n’a pas eu de chance sur la chambre.

La personne qui nous a accueilli était très sympathique. Elle nous a offert des coupes de bienvenue ce qui est très appréciable. L’hôtel en lui-même est très joli Le restaurant est beau mais cher pour un français En revanche la chambre est très mal insonorisé. Nous étions côté rue et nous avons entendu les voitures rouler jusqu’à à peu près minuit ce qui nous empêchait de dormir. Je note aussi que quand on se douche l’eau sans les égouts. Pour finir les toilettes était mal lavé, la cuvette était sale avec des traces ressemblant à du sang séché ou du caca. Je recommande qu’à moitié cet hôtel. Je pense qu’on n’a pas eu de chance sur la chambre.

8

JHG

21 de set. de 2025

·

A estadia foi de 2 noites

Uitermate vriendelijk en gastvrij ontvangen. Nette en ruime kamer die helaas moeilijk te koelen viel en bij openzetten van raam veel geluid vanaf terras. Toegangsdeuren naar kamers sluiten met veel kabaal. Twee liften, waarvan één buiten werking en de overblijvende lift relatief klein en erg traag. Leuk restaurant, prima kaart en uitstekend eten en service. Wel lang wachten bij drukte.

Uitermate vriendelijk en gastvrij ontvangen. Nette en ruime kamer die helaas moeilijk te koelen viel en bij openzetten van raam veel geluid vanaf terras. Toegangsdeuren naar kamers sluiten met veel kabaal. Twee liften, waarvan één buiten werking en de overblijvende lift relatief klein en erg traag. Leuk restaurant, prima kaart en uitstekend eten en service. Wel lang wachten bij drukte.

6

Kristof

29 de jun. de 2025

·

A estadia foi de 3 noites

Good hotel, absent reception. I did not manage to phone them and I tried many times. Left messages to call back but no reply.

Good hotel, absent reception. I did not manage to phone them and I tried many times. Left messages to call back but no reply.

10

Hasan

30 de out. de 2024

·

A estadia foi de 1 noite

Gut gelegenes Hotel, Personal sehr freundlich und hilfsbereit. Zimmer schön.

Gut gelegenes Hotel, Personal sehr freundlich und hilfsbereit. Zimmer schön.

10

Friederike

26 de jul. de 2025

·

A estadia foi de 1 noite

Sehr nettes Personal

Sehr nettes Personal

2

Melissa

9 de out. de 2022

·

A estadia foi de 2 noites

Stayed for 2 nights, Friday & Saturday - there was a wedding reception in the hotel on the Sat night meaning that other paying guests had to listen to loud music until 3am and loud guests returning to their rooms shouting in hallways and moving furniture in rooms (which you can hear through the walls) well after 3am. After trying to call reception for over an hour with no answer, I had to get out of bed to go downstairs to complain to the night manager Arno Raemdonck about the noise, but he only offered excuses and no solutions. I was later told by one of the barstaff that the wedding was hosted by the hotel owner and that they could not shut the music off because it was the owner's party! Absolutely NO consideration for paying guests. On top of this, when we arrived on Friday, the restaurant was closed with no advance notice to paying guests (and obviously closed Saturday as well). Saturday morning the cleaners were out in the hallways at 8am making loud noise to prepare the rooms for the wedding guests. When we asked for our room to be cleaned, the towels were taken away but not replaced, no coffee/creamer was replaced, and cleaning solution was left in the room. We asked for 2 additional pillows since the ones given were flat, but we were only given 1 (we were 2 guests). The air conditioning in the room didn't work. There was a strange mattress topper on the bed which kept coming out of the sheets (which had stains on). Decor is tired and needs redoing, do not stay here!!

Stayed for 2 nights, Friday & Saturday - there was a wedding reception in the hotel on the Sat night meaning that other paying guests had to listen to loud music until 3am and loud guests returning to their rooms shouting in hallways and moving furniture in rooms (which you can hear through the walls) well after 3am. After trying to call reception for over an hour with no answer, I had to get out of bed to go downstairs to complain to the night manager Arno Raemdonck about the noise, but he only offered excuses and no solutions. I was later told by one of the barstaff that the wedding was hosted by the hotel owner and that they could not shut the music off because it was the owner's party! Absolutely NO consideration for paying guests. On top of this, when we arrived on Friday, the restaurant was closed with no advance notice to paying guests (and obviously closed Saturday as well). Saturday morning the cleaners were out in the hallways at 8am making loud noise to prepare the rooms for the wedding guests. When we asked for our room to be cleaned, the towels were taken away but not replaced, no coffee/creamer was replaced, and cleaning solution was left in the room. We asked for 2 additional pillows since the ones given were flat, but we were only given 1 (we were 2 guests). The air conditioning in the room didn't work. There was a strange mattress topper on the bed which kept coming out of the sheets (which had stains on). Decor is tired and needs redoing, do not stay here!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização cénica junto a um lago e parque com fácil acesso a um grande centro comercial e ao centro da cidade. Muitos apreciam os caminhos para caminhadas e a conveniência geral.

Avaliações dos hóspedes relacionadas

8

Hanne

10 de ago. de 2025

·

A estadia foi de 1 noite

Breakfast with a view on the lake: lovely!

Breakfast with a view on the lake: lovely!

8

Geoffrey

1 de out. de 2025

·

A estadia foi de 2 noites

Loved the view of the lake and its footpath around it. Breakfast was excellent The foyer and lifts were not too clean

Loved the view of the lake and its footpath around it. Breakfast was excellent The foyer and lifts were not too clean

10

hans

26 de jul. de 2025

·

A estadia foi de 1 noite

Heel mooi hotel op wandel afstand van shopping center

Heel mooi hotel op wandel afstand van shopping center

6

Jonas

16 de jan. de 2026

·

A estadia foi de 5 noites

Utsikten över sjön vad fridfull

Utsikten över sjön vad fridfull

8

Torben

16 de jan. de 2025

·

A estadia foi de 1 noite

et nyt og komfortabelt hotel beliggende i de mest vidunderlige omgivelser - der var mulighed for gode gåture og lige på den anden side af gaden et kæmpe shopping center.

et nyt og komfortabelt hotel beliggende i de mest vidunderlige omgivelser - der var mulighed for gode gåture og lige på den anden side af gaden et kæmpe shopping center.

8

swea

3 de jun. de 2024

·

A estadia foi de 1 noite

Ein schönes Hotel in netter Lage an einem tollen Park.

Ein schönes Hotel in netter Lage an einem tollen Park.

10

Markus

13 de mai. de 2024

·

A estadia foi de 2 noites

Sehr freundliches Personal;schöne,große Zimmer;moderne Einrichtung;tolles Bad;schöne Umgebung;nahe zum See/Park;nahe zum shopping center

Sehr freundliches Personal;schöne,große Zimmer;moderne Einrichtung;tolles Bad;schöne Umgebung;nahe zum See/Park;nahe zum shopping center

8

Nadia

22 de mai. de 2025

·

A estadia foi de 2 noites

Séjour agréable, l'hôtel est très bien situé à côté d'un centre commercial, proche du centre-ville et d'un joli parc avec des canards, oies... Hôtel agréable.

Séjour agréable, l'hôtel est très bien situé à côté d'un centre commercial, proche du centre-ville et d'un joli parc avec des canards, oies... Hôtel agréable.

4

Giuseppe

30 de ago. de 2023

·

A estadia foi de 2 noites

Buona la posizione ed il panorama, consiglio di fare una passeggiata al lago adiacente. Le camere invece sono abbastanza vecchie e necessitano di manutenzione: non c'è aria condizionata, tavola del WC rotta (se fanno le pulizie dovrebbero saperlo), alloggiamento scheda per la luce, anche quello rotto, specchio lesionato, porta d'ingresso che dimostra i suoi anni... Perlatro anche la disposizione degli ambienti nella mia camera era particolare: WC da solo in una stanzina piccola, resto del bagno dall'altra parte della stanza, dovevi girare intorno all'armadio... bizzarre architetture belga...

Buona la posizione ed il panorama, consiglio di fare una passeggiata al lago adiacente. Le camere invece sono abbastanza vecchie e necessitano di manutenzione: non c'è aria condizionata, tavola del WC rotta (se fanno le pulizie dovrebbero saperlo), alloggiamento scheda per la luce, anche quello rotto, specchio lesionato, porta d'ingresso che dimostra i suoi anni... Perlatro anche la disposizione degli ambienti nella mia camera era particolare: WC da solo in una stanzina piccola, resto del bagno dall'altra parte della stanza, dovevi girare intorno all'armadio... bizzarre architetture belga...

10

Hasan

30 de out. de 2024

·

A estadia foi de 1 noite

Gut gelegenes Hotel, Personal sehr freundlich und hilfsbereit. Zimmer schön.

Gut gelegenes Hotel, Personal sehr freundlich und hilfsbereit. Zimmer schön.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O pequeno-almoço é frequentemente apreciado, mas considerado caro por vários hóspedes. O restaurante serve boa comida, de acordo com alguns, embora tenham havido relatos de encerramentos ou serviço lento/mau.

Avaliações dos hóspedes relacionadas

8

Hanne

10 de ago. de 2025

·

A estadia foi de 1 noite

Breakfast with a view on the lake: lovely!

Breakfast with a view on the lake: lovely!

8

Geoffrey

1 de out. de 2025

·

A estadia foi de 2 noites

Loved the view of the lake and its footpath around it. Breakfast was excellent The foyer and lifts were not too clean

Loved the view of the lake and its footpath around it. Breakfast was excellent The foyer and lifts were not too clean

6

Denise

2 de jan. de 2026

·

A estadia foi de 1 noite

Fijne ruime kamer en een warm welkom, alleen hadden we vies beddengoed en uit de douchekop kwam maar een kleine straal water. Het duurde ook even voor er warm water was. Het ontbijt was ook goed en het bed lag wel lekker.

Fijne ruime kamer en een warm welkom, alleen hadden we vies beddengoed en uit de douchekop kwam maar een kleine straal water. Het duurde ook even voor er warm water was. Het ontbijt was ook goed en het bed lag wel lekker.

4

Michael

26 de jul. de 2025

·

A estadia foi de 2 noites

We booked a junior suite and it was very dirty upon checkin. Stains on walls, dirt on floors. Condition was also appalling and there was no hot water on second morning. No cleaning or tidying up was done during our stay. Restaurant downstairs has very poor service level with grumpy staff.

We booked a junior suite and it was very dirty upon checkin. Stains on walls, dirt on floors. Condition was also appalling and there was no hot water on second morning. No cleaning or tidying up was done during our stay. Restaurant downstairs has very poor service level with grumpy staff.

4

Nora

11 de ago. de 2022

·

A estadia foi de 1 noite

Musique toute l’après midi sans possibilité de se reposer. Pas d’aération ni de Clim dans la chambre. Parking à 15€ la journée vs 12€ indiqué sur le site 2 lits simple dans la chambre mais non fixés. Bon restaurant mais petit dej cher pour ce que c’est. Personnel agréable mais non francophone hors réception

Musique toute l’après midi sans possibilité de se reposer. Pas d’aération ni de Clim dans la chambre. Parking à 15€ la journée vs 12€ indiqué sur le site 2 lits simple dans la chambre mais non fixés. Bon restaurant mais petit dej cher pour ce que c’est. Personnel agréable mais non francophone hors réception

6

Cyrielle

10 de dez. de 2025

·

A estadia foi de 1 noite

La personne qui nous a accueilli était très sympathique. Elle nous a offert des coupes de bienvenue ce qui est très appréciable. L’hôtel en lui-même est très joli Le restaurant est beau mais cher pour un français En revanche la chambre est très mal insonorisé. Nous étions côté rue et nous avons entendu les voitures rouler jusqu’à à peu près minuit ce qui nous empêchait de dormir. Je note aussi que quand on se douche l’eau sans les égouts. Pour finir les toilettes était mal lavé, la cuvette était sale avec des traces ressemblant à du sang séché ou du caca. Je recommande qu’à moitié cet hôtel. Je pense qu’on n’a pas eu de chance sur la chambre.

La personne qui nous a accueilli était très sympathique. Elle nous a offert des coupes de bienvenue ce qui est très appréciable. L’hôtel en lui-même est très joli Le restaurant est beau mais cher pour un français En revanche la chambre est très mal insonorisé. Nous étions côté rue et nous avons entendu les voitures rouler jusqu’à à peu près minuit ce qui nous empêchait de dormir. Je note aussi que quand on se douche l’eau sans les égouts. Pour finir les toilettes était mal lavé, la cuvette était sale avec des traces ressemblant à du sang séché ou du caca. Je recommande qu’à moitié cet hôtel. Je pense qu’on n’a pas eu de chance sur la chambre.

8

Günter

7 de jul. de 2022

·

A estadia foi de 2 noites

Frühstück ist teuer mit 19 € auch Parken mit 15 € pro Tag auch. Essen und Lage ist gut. im 3. Stock wird Zimmer für Zimmer renoviert also etwas Baustelle.

Frühstück ist teuer mit 19 € auch Parken mit 15 € pro Tag auch. Essen und Lage ist gut. im 3. Stock wird Zimmer für Zimmer renoviert also etwas Baustelle.

8

JHG

21 de set. de 2025

·

A estadia foi de 2 noites

Uitermate vriendelijk en gastvrij ontvangen. Nette en ruime kamer die helaas moeilijk te koelen viel en bij openzetten van raam veel geluid vanaf terras. Toegangsdeuren naar kamers sluiten met veel kabaal. Twee liften, waarvan één buiten werking en de overblijvende lift relatief klein en erg traag. Leuk restaurant, prima kaart en uitstekend eten en service. Wel lang wachten bij drukte.

Uitermate vriendelijk en gastvrij ontvangen. Nette en ruime kamer die helaas moeilijk te koelen viel en bij openzetten van raam veel geluid vanaf terras. Toegangsdeuren naar kamers sluiten met veel kabaal. Twee liften, waarvan één buiten werking en de overblijvende lift relatief klein en erg traag. Leuk restaurant, prima kaart en uitstekend eten en service. Wel lang wachten bij drukte.

2

Melissa

9 de out. de 2022

·

A estadia foi de 2 noites

Stayed for 2 nights, Friday & Saturday - there was a wedding reception in the hotel on the Sat night meaning that other paying guests had to listen to loud music until 3am and loud guests returning to their rooms shouting in hallways and moving furniture in rooms (which you can hear through the walls) well after 3am. After trying to call reception for over an hour with no answer, I had to get out of bed to go downstairs to complain to the night manager Arno Raemdonck about the noise, but he only offered excuses and no solutions. I was later told by one of the barstaff that the wedding was hosted by the hotel owner and that they could not shut the music off because it was the owner's party! Absolutely NO consideration for paying guests. On top of this, when we arrived on Friday, the restaurant was closed with no advance notice to paying guests (and obviously closed Saturday as well). Saturday morning the cleaners were out in the hallways at 8am making loud noise to prepare the rooms for the wedding guests. When we asked for our room to be cleaned, the towels were taken away but not replaced, no coffee/creamer was replaced, and cleaning solution was left in the room. We asked for 2 additional pillows since the ones given were flat, but we were only given 1 (we were 2 guests). The air conditioning in the room didn't work. There was a strange mattress topper on the bed which kept coming out of the sheets (which had stains on). Decor is tired and needs redoing, do not stay here!!

Stayed for 2 nights, Friday & Saturday - there was a wedding reception in the hotel on the Sat night meaning that other paying guests had to listen to loud music until 3am and loud guests returning to their rooms shouting in hallways and moving furniture in rooms (which you can hear through the walls) well after 3am. After trying to call reception for over an hour with no answer, I had to get out of bed to go downstairs to complain to the night manager Arno Raemdonck about the noise, but he only offered excuses and no solutions. I was later told by one of the barstaff that the wedding was hosted by the hotel owner and that they could not shut the music off because it was the owner's party! Absolutely NO consideration for paying guests. On top of this, when we arrived on Friday, the restaurant was closed with no advance notice to paying guests (and obviously closed Saturday as well). Saturday morning the cleaners were out in the hallways at 8am making loud noise to prepare the rooms for the wedding guests. When we asked for our room to be cleaned, the towels were taken away but not replaced, no coffee/creamer was replaced, and cleaning solution was left in the room. We asked for 2 additional pillows since the ones given were flat, but we were only given 1 (we were 2 guests). The air conditioning in the room didn't work. There was a strange mattress topper on the bed which kept coming out of the sheets (which had stains on). Decor is tired and needs redoing, do not stay here!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Daryl

14 de ago. de 2026

·

A estadia foi de 17 noites

Clean rooms. Friendly staff.

Clean rooms. Friendly staff.

8

Haakon

7 de jul. de 2026

·

A estadia foi de 1 noite

Helt greit hotell. Flotte og ganske nye bad.

Helt greit hotell. Flotte og ganske nye bad.

4

Inre

6 de jul. de 2026

·

A estadia foi de 1 noite

The M Hotel is basically fine. The room is nicely designed, although it is a bit worn down. The location is good, with easy access to many places. However, there is one issue I cannot ignore. The reception charged an extra €16 for having separate beds, even though the booking confirmation clearly stated two separate beds. This was not indicated at the time of booking or in advance. I hope the hotel will look into this case, as this is not a fair practice, and I would not like other guests to experience the same. It is worth checking the bill and booking details upon arrival.

The M Hotel is basically fine. The room is nicely designed, although it is a bit worn down. The location is good, with easy access to many places. However, there is one issue I cannot ignore. The reception charged an extra €16 for having separate beds, even though the booking confirmation clearly stated two separate beds. This was not indicated at the time of booking or in advance. I hope the hotel will look into this case, as this is not a fair practice, and I would not like other guests to experience the same. It is worth checking the bill and booking details upon arrival.

8

Dirk

20 de mai. de 2026

·

A estadia foi de 1 noite

Hotel was goed gelegen met een betalende parking aan de deur op wandelafstand van Genk. De kamers waren netjes en de badkamer was vernieuwd.

Hotel was goed gelegen met een betalende parking aan de deur op wandelafstand van Genk. De kamers waren netjes en de badkamer was vernieuwd.

8

Jaisri

17 de abr. de 2026

·

A estadia foi de 1 noite

Good for families and kids

Good for families and kids

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Poderão aplicar-se políticas de cancelamento ou taxas especiais para reservas de grupo (mais de 8 quartos no mesmo alojamento/datas de estadia)
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor e kit de primeiros socorros.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 3 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.

Tarifa de pequeno-almoço buffet: 24 EUR por adulto e 13.50 EUR por criança (valores aproximados)
Tarifa de estacionamento: 17 EUR por dia (entradas e saídas ilimitadas)
Estadia de animais de estimação: 30 EUR por animal, por noite
Os animais de serviço estão isentos de taxas
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Berço: 10.0 EUR por noite
Cama desdobrável: 40 EUR por dia

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.