Hotel Kernhof Self Check-In

Quarto limpo e chuveiro muito bom

Ligger alldeles intill en nattklubb som höll igång hela natten. Vi hade fönster ut mot den så var ett väldigt högt ljud till 8 på morgonen vi skulle gå upp. Skulle inte rekommendera detta om ni vill kunna sova ordentligt.

The room was very loud, and the bathroom had not been cleaned after the previous guest. It was not cleaned until the following day. I did not feel comfortable leaving the hotel in the evening. The following morning, a person was lying directly in front of the entrance, preventing me from opening the door. The police had to be called. As there is no staff on site, there was no immediate assistance available. The AI support was not helpful, and the person I spoke to was rude and unfriendly.

Hotel lost my reservation. This was a self check in hotel. Contacted them using the information on the front door and was told someone would be reaching to help sort it out. Stood in their raunchy doorway for 45 minutes and nobody contacted me. Hotel is also in the red light district which was evident by the several ladies hanging around the alley. Not sure why this hotel would even be listed on Travelocity

Room daily cleaning did not exist. We needed to ask for fresh towels by WhatsApp. They left the fresh towels and did not remove the used ones. The room was very hot in May, fortunately we saw some fans during the 3rd day of the stay and ask for one, which was very helpful. The bathroom was comfortable as well as the bed.