Ichan Qal'a Premium Class Hotel

Très belle hôtel, superbe , seule point négatif, loin de tout. Très handicapant lorsque l on veut sortir, sans forcément avoir envie de prendre un taxi.

Clean room, really sweet staff in reception, great breakfast Low quality of spa, too much construction voice, and the beds are extremely uncomfortable.

Very good breakfast and room service.

Location is far from the metro

My first truly bad review on 100+ stays. Don’t stay if you want peace and quiet. Constantly slamming doors, allowing kids to run up and down hallways past 2am (when I asked the front desk to do something about that, they said they couldn’t because of course they didn’t know what room the kids belong to— I bet it was the group of adults drinking in the courtyard all night), my room didn’t get cleaned one day of my stay, and on checkout they messed up my bill and tried to charge me for the three nights I already prepaid on Expedia. They were gracious enough to check me in early (50% room charge) and check out at 1800 with a full night charge. Then they say there is a commission fee on MasterCard. Broken AC units in the gym when it is legitimately 100 degrees outside (July) and placing “Reserved” signs on pool chairs? Hotel restaurant only had a third of their menu items available for some reason. Total ripoff, stay elsewhere.