Puerto Dijama Hotel Boutique

Excelente hotel que por la atención de su personal lo deja bien parado en todo.

La habitación muy bien, y el personal increíble. Muy amables y con gran disposición todo el tiempo.

Estava tudo ok, sonente as bucicletas que o hotel oferecia no anuncio, mas estavam sem as mesmas, foi algo que nos decepcionou . A academia deve ser melhorada, aparelhos precarios e desconfortaveis

Quarto bem bonito e espaçoso porém achei uma cueca no meio do lençol e tinha poeira nas prateleiras. Equipe de funcionários atenciosos. Café da manhã muito fraco com poucas opções. Piscina ok. E outra coisa é que os preços do cardápio são abusivos de tão caros. Comprei comida e bebida fora e fui informada que só poderia se fosse do hotel nada de fora, o que é um absurdo e abusivo. Além de que o hotel é longe de TUDO no meio do NADA.

Booked a large room and canceled it before the cut off date and rebooked a smaller room that became available. Was waiting a number of weeks for a refund and never happened. Hotels.com investigated it and the Hotel refused to pay the back the money. So I ended up paying twice for the same booking. So be very careful and probably don’t book here. Hotel room was fine but no table for working - so that was weird. They don’t have basic items available. They have 1 iron for clothes but no ironing board despite being a hotel beside wedding locations. So you iron onto a towel on a bed. Breakfast is good but they are not able to handle a crowd so they don’t have enough stuff. They have 1 coffee maker - individual cups etc so that causes delays. It probably needs a management team to do a “voice of the customer” review to make it better. But charging extra for cancellation booking and then refusing to pay makes it dodgy.