Puerto Dijama Hotel Boutique

Estava tudo ok, sonente as bucicletas que o hotel oferecia no anuncio, mas estavam sem as mesmas, foi algo que nos decepcionou . A academia deve ser melhorada, aparelhos precarios e desconfortaveis

Quarto bem bonito e espaçoso porém achei uma cueca no meio do lençol e tinha poeira nas prateleiras. Equipe de funcionários atenciosos. Café da manhã muito fraco com poucas opções. Piscina ok. E outra coisa é que os preços do cardápio são abusivos de tão caros. Comprei comida e bebida fora e fui informada que só poderia se fosse do hotel nada de fora, o que é um absurdo e abusivo. Além de que o hotel é longe de TUDO no meio do NADA.

Booked a large room and canceled it before the cut off date and rebooked a smaller room that became available. Was waiting a number of weeks for a refund and never happened. Hotels.com investigated it and the Hotel refused to pay the back the money. So I ended up paying twice for the same booking. So be very careful and probably don’t book here. Hotel room was fine but no table for working - so that was weird. They don’t have basic items available. They have 1 iron for clothes but no ironing board despite being a hotel beside wedding locations. So you iron onto a towel on a bed. Breakfast is good but they are not able to handle a crowd so they don’t have enough stuff. They have 1 coffee maker - individual cups etc so that causes delays. It probably needs a management team to do a “voice of the customer” review to make it better. But charging extra for cancellation booking and then refusing to pay makes it dodgy.

Excelente hotel que por la atención de su personal lo deja bien parado en todo.

Staaf was nice and they created a little oasis