EXTREMELY slow elevators and a property manager who didn’t fix maintenance issues that affected our stay. The condo itself looks pretty close to the gorgeous pictures online, although there’s some wear & tear and typical issues with hairy showers and such that most rentals have. I have two lasting impressions to share that outweigh the beautiful balcony view and the nicer-than-most duvet cover. First, our washer and dryer didn’t work and the washer was full of nasty water (yuck). We chose condo over hotel for the convenience of being able to wash towels and swimsuits and didn’t get to. We reported our first night and continued each day only to be told someone was coming the next day. No one ever came. Or maybe they did and just got tired and left after waiting for an elevator for 30 minutes in the old and gigantic condo building. Which leads me to the other issue the building’s snail-speed, inadequate elevators. I’ve never seen ANY building with the elevator traffic jams this place has. (Add the smell of puke in the hallway from someone who enjoyed the pool side bar a bit much for an extra touch of OMG). Our best record was a 10 minute wait for a door to open, but it went as long as 30 minutes a few times. No one wants to carry a kid and bag of wet toys up 19 flights of stairs so you stand there and wait. Not the prop. management’s fault, unlike my overlooked maintenance issue or their lack of credit/apology offered at the very least. That’s just unprofessional.
EXTREMELY slow elevators and a property manager who didn’t fix maintenance issues that affected our stay. The condo itself looks pretty close to the gorgeous pictures online, although there’s some wear & tear and typical issues with hairy showers and such that most rentals have. I have two lasting impressions to share that outweigh the beautiful balcony view and the nicer-than-most duvet cover. First, our washer and dryer didn’t work and the washer was full of nasty water (yuck). We chose condo over hotel for the convenience of being able to wash towels and swimsuits and didn’t get to. We reported our first night and continued each day only to be told someone was coming the next day. No one ever came. Or maybe they did and just got tired and left after waiting for an elevator for 30 minutes in the old and gigantic condo building. Which leads me to the other issue the building’s snail-speed, inadequate elevators. I’ve never seen ANY building with the elevator traffic jams this place has. (Add the smell of puke in the hallway from someone who enjoyed the pool side bar a bit much for an extra touch of OMG). Our best record was a 10 minute wait for a door to open, but it went as long as 30 minutes a few times. No one wants to carry a kid and bag of wet toys up 19 flights of stairs so you stand there and wait. Not the prop. management’s fault, unlike my overlooked maintenance issue or their lack of credit/apology offered at the very least. That’s just unprofessional.
