Holiday Inn Express - Toledo West - Napoleon by IHG

Room was clean and the staff was very friendly. However, it states there’s a hot tub and there is not it’s out of order.

We were in town for my son‘s wedding. We had reserved between everyone and the family 6 to 7 rooms. We were accused of having too many people which was not true. We were accused of smoking in rims, which was not the Indian lady that was working dayshift stared at us Was very rude and made us feel unwelcome. I will never stay here again and I will make sure everybody I know knows that this place is disgusting. We found bugs in our room and when I showed the lady, she told me it wasn’t true, even though I had pictures .

Had a two night stay. No complaints. My kids enjoyed the pool!

I had a prepaid room via Orbitz. Facility charged me an extra $20 for Fees on arrival. It has never happened before.

It was only noisy due to being by a highway, but that’s not the fault of the property.